September 8th, 2010, 10:29 AM
The Friendly Undead
Join Date: Oct 2009
Location: Right Behind You
Device(s): Droid Razr Maxx
Carrier: Not Provided
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The phone has a proximity sensor (opposite the led) that will shut off the screen when it gets close to your face. It prevents unwanted hangups. Typically pressing the trackball or the volume buttons will wake the screen up if you need it back during a call. The end button also works, but you run the risk of ending the call.
Now, if your screen is going black immediately after hitting the send button and won't wake using any button then there is a problem. If you have a case on the phone make sure that it is not covering the proximity sensor in anyway. I have even read that scratches on screen protectors over the sensor can cause problems.
If the above is the case then you could try a factor reset (it is what Verizon will make you do anyway) or just take it into a store and talk to a technical support person.
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