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Old November 18th, 2009, 07:22 PM   #1 (permalink)
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Default Unable to send text messages.

My battery was giving me around six hours of life despite anything I did, so I decided to try to perform a factory reset and see if that helped anything. Well, I did the factory reset and the phone is back up and running (battery still sucks, though) but I can't seem to send any text messages.

When I try to send one, I get this error message:

SMS Error
Radio Interface Resource Shortage

OK | Details


When I click Details, I see this:

SMS Error
Cause Code: 64
Error Class: 2


Any idea why this is happening?

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Old November 18th, 2009, 08:52 PM   #2 (permalink)
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Nevermind, I got it fixed. Verizon had to make some changes in my account and now it works.
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Old November 19th, 2009, 10:13 AM   #3 (permalink)
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glad you got it working
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Old January 3rd, 2010, 08:41 PM   #4 (permalink)
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what did you do? i have the same problem and cant solve it
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Old January 3rd, 2010, 09:39 PM   #5 (permalink)
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have you tried reprogramming on the verizon network? *228 option 1
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Old January 3rd, 2010, 11:32 PM   #6 (permalink)
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yes i tried that a lot, i had to call customer service and then end up getting tansfered to some guy who knew a heck of a lot about the droid eris, he had to tap into my account and have me do a few things then he had to send me a download, took about 25 minutes.
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Old January 28th, 2010, 03:25 PM   #7 (permalink)
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Default problem sending text

Earlier I tried to send a text and i got the same SMS Error Radio Interface Resource Shortage message the OP got. When i pressed Details it game me the message..
SMS Error
Cause Code: 64
Error Class: 2

What can I do to fix this? I was texting fine earlier, then it randomly stopped working.
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Old March 3rd, 2010, 10:37 PM   #8 (permalink)
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The exact same thing is happening to me right now. I have tried reprogramming a million and one times, tried another factory reset, placed two calls to Verizon, etc. I just want my phone to be able to be able to send and receive texts and send and receive calls again, is that too much to ask?
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Old March 3rd, 2010, 10:47 PM   #9 (permalink)
 
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Quote:
Originally Posted by skybax22 View Post
The exact same thing is happening to me right now. I have tried reprogramming a million and one times, tried another factory reset, placed two calls to Verizon, etc. I just want my phone to be able to be able to send and receive texts and send and receive calls again, is that too much to ask?
Call #8899. It shouldn't be more than a minute after you verify your information.
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Old March 3rd, 2010, 10:56 PM   #10 (permalink)
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Quote:
Originally Posted by smacky View Post
Call #8899. It shouldn't be more than a minute after you verify your information.
This brings me to the same menu as *611. They are the people I have talked to twice already to no avail.
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Old March 3rd, 2010, 11:42 PM   #11 (permalink)
 
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Originally Posted by skybax22 View Post
This brings me to the same menu as *611. They are the people I have talked to twice already to no avail.
I had this problem this afternoon. It was fixed. Not sure what's going wrong if that isn't working.

Tell them you did a hard reset and you got a radio error message.
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Old March 4th, 2010, 12:37 AM   #12 (permalink)
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Okay, called back, she had me reset and reprogram a few times, finally she did something and the reprogramming screen had an extra line that said "SSD Update Successful." Phone works perfectly now.
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Old March 4th, 2010, 01:30 AM   #13 (permalink)
 
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Good. I didn't have to go through that much, she just told me to reset the phone and all should work. Since I'm a rebel, I didn't and it still worked. I restarted anyways just to make sure. All was good.

I heard someone say they had to download something. Dunno wtf they're making people do when it sounded like she just did something on the computer.
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Old March 4th, 2010, 10:08 AM   #14 (permalink)
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Today when I call my voicemail I get a busy signal...
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Old June 6th, 2010, 09:07 PM   #15 (permalink)
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Spent nearly an hour on the phone with Verizon tech support; rebooted, did *228, and eventually had to wipe the entire phone, download a new version, re-enter all the email information, etc. Very nice guy named Steve at VTS, but he had never heard of the problem before.

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