January 5th, 2010, 10:23 PM
Thread Author (OP)
Join Date: Nov 2009
Device(s): HTC Eris
Carrier: Not Provided
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Voice Mail Notification not appearing when vm received???
I have been on the phone with Verizon for a couple hours tonight discussing this so apologies in advance if my angry typing comes through...
A couple weeks ago I noticed my voicemail notification would not go away even after I listened to all my voicemails. I found an option to "Clear Voicemail Notification" under the "Call Settings" option in "Settings". This made the ghost vm notification disappear from my notifications bar.
Since doing this, I am no longer receiving ANY notifications of having a voicemail. I thought it was funny that I had missed some calls and not received any messages and upon checking my voicemails I had 5 messages. Verizon took me through all the normal stuff (take the battery out, do you really have a voicemail, *228, etc..) and even went so far as to unchoose and rechoose the option on their end to have this notification sent down to the phone. Nothing worked. They are at the point where they want me to do a complete reset which I am not jazzed about as I don't want to lose all my history, apps, non Gmail (which is the vast majority) Contacts, etc...
It cannot be possible that by clicking the "Clear Voicemail Notification" button in settings that I have completely disabled the device from accepting these notifications is it? I have gone through the Settings Menus a bunch and don't see anywhere where I can manually choose to receive a voicemail notification (as is the case with emails, texts, etc.).
Any ideas or help will be appreciated.