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Old January 11th, 2010, 10:05 PM   #1 (permalink)
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Default Can't download pic messages...

I get sent a pic message and when i click on download it says downloading and then it just goes back to the download button like i didn't click on anything....anyone know the problem?

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Old January 11th, 2010, 10:07 PM   #2 (permalink)
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make sure you have cell data on

pictures don't download through wifi
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Old January 11th, 2010, 10:18 PM   #3 (permalink)
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i have been having the same issue for like a month!!!
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Old January 11th, 2010, 10:22 PM   #4 (permalink)
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I got it to work, i turned my mobile widget on and it worked, thanks for the hekp!
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Old January 11th, 2010, 10:24 PM   #5 (permalink)
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what do you mean you turned your mobile widget on?
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Old January 11th, 2010, 10:36 PM   #6 (permalink)
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hit the plus sign in the bottom right-hand corner. HTC Widgets>settings>mobile network. Having it off prevents your phone from connecting the 3g data.
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Old January 12th, 2010, 12:37 AM   #7 (permalink)
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Ya i know i have to be connected to 3g in order to download picture. My 3g network is always on and I still cannot download picture messages.
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Old January 12th, 2010, 01:22 AM   #8 (permalink)
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easy. I was just explaining what was meant by turning on the mobile widget.
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Old January 12th, 2010, 01:26 AM   #9 (permalink)
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haha my bad I wasnt trying to come off like an a$$hole Im just frustrated about why my mms doesnt work.
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Old January 12th, 2010, 01:30 AM   #10 (permalink)
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its cool. LOL! I know all about coming off like an ass.
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Old January 12th, 2010, 11:46 AM   #11 (permalink)
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I had this problem for about two weeks. Searched all over for fixes couldn't find any, talked to VZW they didn't have any answers. I could get them when i first got the phone...then nothing, finally got fed up and did a HARD RESET (settings,security,factory data reset). You will lose any apps you have installed and i would take out you sd chip first. You will have to activate the phone again but everything works fine now. Hope this helps.
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Old February 23rd, 2010, 03:52 PM   #12 (permalink)
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Quote:
Originally Posted by xb_toaster View Post
Ya i know i have to be connected to 3g in order to download picture. My 3g network is always on and I still cannot download picture messages.
Don't do a hard reset before trying one other thing. After you activate your mobile widget you have to turn your 3G network on. From the Home screen: Menu/Settings/Wireless Controls/Mobile Network Settings/Enable always-on mobile. Then the mobile widget should change from grayed-out with the switch in the "off" position to green with the switch "on". Messages download now.

Verizon tech was clueless on this; suggested a hard reset. Thanks to the other posters.
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