Can't download pic messages...

xAusTiN · January 11th, 2010, 10:05 PM

I get sent a pic message and when i click on download it says downloading and then it just goes back to the download button like i didn't click on anything....anyone know the problem?

Geoponic · January 11th, 2010, 10:07 PM

make sure you have cell data on

pictures don't download through wifi

xb_toaster · January 11th, 2010, 10:18 PM

i have been having the same issue for like a month!!!

xAusTiN · January 11th, 2010, 10:22 PM

I got it to work, i turned my mobile widget on and it worked, thanks for the hekp!

xb_toaster · January 11th, 2010, 10:24 PM

what do you mean you turned your mobile widget on?

jreed2560 · January 11th, 2010, 10:36 PM

hit the plus sign in the bottom right-hand corner. HTC Widgets>settings>mobile network. Having it off prevents your phone from connecting the 3g data.

xb_toaster · January 12th, 2010, 12:37 AM

Ya i know i have to be connected to 3g in order to download picture. My 3g network is always on and I still cannot download picture messages.

jreed2560 · January 12th, 2010, 01:22 AM

easy. I was just explaining what was meant by turning on the mobile widget.

xb_toaster · January 12th, 2010, 01:26 AM

haha my bad I wasnt trying to come off like an a$$hole Im just frustrated about why my mms doesnt work.

jreed2560 · January 12th, 2010, 01:30 AM

its cool. LOL! I know all about coming off like an ass.

JRoBB · January 12th, 2010, 11:46 AM

I had this problem for about two weeks. Searched all over for fixes couldn't find any, talked to VZW they didn't have any answers. I could get them when i first got the phone...then nothing, finally got fed up and did a HARD RESET (settings,security,factory data reset). You will lose any apps you have installed and i would take out you sd chip first. You will have to activate the phone again but everything works fine now. Hope this helps.

dbl_delta · February 23rd, 2010, 03:52 PM

Quote:

Originally Posted by xb_toaster

Ya i know i have to be connected to 3g in order to download picture. My 3g network is always on and I still cannot download picture messages.

Don't do a hard reset before trying one other thing. After you activate your mobile widget you have to turn your 3G network on. From the Home screen: Menu/Settings/Wireless Controls/Mobile Network Settings/Enable always-on mobile. Then the mobile widget should change from grayed-out with the switch in the "off" position to green with the switch "on". Messages download now.

Verizon tech was clueless on this; suggested a hard reset. Thanks to the other posters.