Go Back   Android Forums > Android Phones > HTC Droid Eris

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old February 22nd, 2010, 06:30 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
usnrma's Avatar
 
Join Date: Dec 2009
Location: Greer, SC
Posts: 41
 
Device(s): Droid RAZR Maxx HD, ASUS Transformer TF101, Nexus 7 2013
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Send a message via ICQ to usnrma Send a message via Yahoo to usnrma amschir73@gmail.com
Default Emails deleting after few days

I am having a problem with my emails in the native Eris email app deleting after a few days. I have tried every setting that I can think of to get this to stop but no luck. The Gmail app does not delte the messages like the nmative app does. I have the native app set up with my work email and I need to keep messages around until I delete them. Just to stress have no problems with Gmail deleting just the native app which I have set up exclusively to my work email.

usnrma is offline  
Reply With Quote
sponsored links
Old February 22nd, 2010, 06:53 PM   #2 (permalink)
Senior Member
 
Caddyman's Avatar
 
Join Date: Nov 2009
Location: Delaware
Posts: 3,219
 
Device(s): Galaxy Nexus Prime
Carrier: Not Provided

Thanks: 70
Thanked 644 Times in 226 Posts
Send a message via AIM to Caddyman Send a message via MSN to Caddyman Send a message via Yahoo to Caddyman
Default

isn't there an option to keep mail for x days in the settings on the app
Caddyman is offline  
Reply With Quote
Old February 22nd, 2010, 07:08 PM   #3 (permalink)
Junior Member
Thread Author (OP)
 
usnrma's Avatar
 
Join Date: Dec 2009
Location: Greer, SC
Posts: 41
 
Device(s): Droid RAZR Maxx HD, ASUS Transformer TF101, Nexus 7 2013
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Send a message via ICQ to usnrma Send a message via Yahoo to usnrma amschir73@gmail.com
Default

Not that I can find the only setting I see about time is the batch of days that it downloads to the phone. Download type, by days,ex.(Today's,3,7,14,30 and all). I cant find a setting for how long to keep downloaded messages.
usnrma is offline  
Reply With Quote
Old February 23rd, 2010, 01:19 AM   #4 (permalink)
Junior Member
 
JohnnyThumbz's Avatar
 
Join Date: Feb 2010
Location: AZ
Posts: 61
 
Device(s): HTC Droid Eris, Motorola DROID 1 running Liquid Gingerbread 1.7, Motorola DROIDX running Gingerblur.
Carrier: Not Provided

Thanks: 25
Thanked 2 Times in 2 Posts
Default

I'm having the same problem, they just vanish. But then I log into my AOL account itself and they're still there. still , I can't explain it. Anyway, Try checking your account, they might stll be there..
JohnnyThumbz is offline  
Reply With Quote
Old February 23rd, 2010, 01:48 AM   #5 (permalink)
Senior Member
 
SirSlayer's Avatar
 
Join Date: Feb 2010
Location: San Diego, CA.
Posts: 875
 
Device(s): Sprint EVO 3D!!!
Carrier: Not Provided

Thanks: 78
Thanked 460 Times in 147 Posts
Default

Quote:
Originally Posted by JohnnyThumbz View Post
I'm having the same problem, they just vanish. But then I log into my AOL account itself and they're still there. still , I can't explain it. Anyway, Try checking your account, they might stll be there..
There is a setting for how many days back your phone can or will display. The mail should remain on the server till deleted. If you need them on your phone longer you should be able to set it.

While in the mail account select menu then more. Then select settings. Look under send and receive settings for download past mail.
SirSlayer is offline  
Last edited by SirSlayer; February 23rd, 2010 at 01:56 AM.
Reply With Quote
The Following User Says Thank You to SirSlayer For This Useful Post:
JohnnyThumbz (February 23rd, 2010)
Old February 23rd, 2010, 02:06 AM   #6 (permalink)
Junior Member
 
JohnnyThumbz's Avatar
 
Join Date: Feb 2010
Location: AZ
Posts: 61
 
Device(s): HTC Droid Eris, Motorola DROID 1 running Liquid Gingerbread 1.7, Motorola DROIDX running Gingerblur.
Carrier: Not Provided

Thanks: 25
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by SirSlayer View Post
There is a setting for how many days back your phone can or will display. The mail should remain on the server till deleted. If you need them on your phone longer you should be able to set it.

While in the mail account select menu then more. Then select settings. Look under send and receive settings for download past mail.
Good lookin' out SirSlayer!, It's much appreciated. My old messages came back. One step closer to mastering my Eris.
JohnnyThumbz is offline  
Reply With Quote
Old February 23rd, 2010, 02:16 AM   #7 (permalink)
Senior Member
 
SirSlayer's Avatar
 
Join Date: Feb 2010
Location: San Diego, CA.
Posts: 875
 
Device(s): Sprint EVO 3D!!!
Carrier: Not Provided

Thanks: 78
Thanked 460 Times in 147 Posts
Default

Quote:
Originally Posted by JohnnyThumbz View Post
Good lookin' out SirSlayer!, It's much appreciated. My old messages came back. One step closer to mastering my Eris.
Any time! There are lots of helpful people around here. I have learned a lot here. Thanks for the 'thanks' and glad I could help!
SirSlayer is offline  
Reply With Quote
Old February 23rd, 2010, 04:39 PM   #8 (permalink)
Junior Member
Thread Author (OP)
 
usnrma's Avatar
 
Join Date: Dec 2009
Location: Greer, SC
Posts: 41
 
Device(s): Droid RAZR Maxx HD, ASUS Transformer TF101, Nexus 7 2013
Carrier: Not Provided

Thanks: 2
Thanked 0 Times in 0 Posts
Send a message via ICQ to usnrma Send a message via Yahoo to usnrma amschir73@gmail.com
Thumbs up Fix

I went to the Verizon store to find out about this problem. They put me on the phone with technical support, who contacted HTC. HTC wasnt quite sure what was going on so they found the following fix on a forum somewhere( not sure which). Go into the mail app and hit menu and then settings. Go to send & receive and then download options. Then under by days select the amount of days to download 3, 7 14 etc... This then downloads and keeps messages on your phone for whatever number of days you pick. I changed the setting in mine to "all" and it put all my emails back in the email app. This is only way to fix this issue. I want to thank all of you for you help with this.
usnrma is offline  
Reply With Quote
Old February 23rd, 2010, 04:43 PM   #9 (permalink)
Senior Member
 
SirSlayer's Avatar
 
Join Date: Feb 2010
Location: San Diego, CA.
Posts: 875
 
Device(s): Sprint EVO 3D!!!
Carrier: Not Provided

Thanks: 78
Thanked 460 Times in 147 Posts
Default

Quote:
Originally Posted by usnrma View Post
I went to the Verizon store to find out about this problem. They put me on the phone with technical support, who contacted HTC. HTC wasnt quite sure what was going on so they found the following fix on a forum somewhere( not sure which). Go into the mail app and hit menu and then settings. Go to send & receive and then download options. Then under by days select the amount of days to download 3, 7 14 etc... This then downloads and keeps messages on your phone for whatever number of days you pick. I changed the setting in mine to "all" and it put all my emails back in the email app. This is only way to fix this issue. I want to thank all of you for you help with this.

I could have told you this! oh wait! I did! ;-) glad you found the solution.
SirSlayer is offline  
Reply With Quote
Old February 23rd, 2010, 09:27 PM   #10 (permalink)
Junior Member
 
Join Date: Jan 2010
Posts: 81
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

i use Kmail and i dont have this issue
iggypop123 is offline  
Reply With Quote
sponsored links
Reply

HTC Droid Eris
Current Rating:
Rate this Phone:

The HTC Droid Eris launched for Verizon Wireless on November 6th in part as the carrier's first Android Phone. However it was overshadowed by the other member of the inaugural Verizon Droid duo - the Motorola Droid. The Droid Eris might look fa... Read More



Go Back   Android Forums > Android Phones > HTC Droid Eris
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 02:09 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.