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Old May 23rd, 2010, 03:18 PM   #1 (permalink)
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Cry My pretty paperweight...

It seems ever since the 2.1 update for the Droid Eris, I cannot make a reliable call. It will either drop (half the time I have a few bars) or I can hear the person I am calling but they can't hear me. This happens every single time I'm on the phone. It's utterly useless and I'm IRATE that I cannot use my phone, but I'm still paying you for service...

My texts are apparently being sent half the time in "Arabic" as it was described to me. It seems to do it mostly when it one message flows into two...But even if it's just one it will still go all funny (no discernible words, all symbols and random letters).

I had to use Meebo to try to duplicate what my friend told me was going on...




I am frequently given a warning of "little to no internet connectivity" or something like that. Even when I can clearly see that there is a connection...I did a hard reset and that's when it appeared things got worse.

I sent an email to Verizon Wireless and HTC tech support...I'm sure they'll both tell me it's the others' fault. I'm so insanely frustrated...

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Old May 23rd, 2010, 03:25 PM   #2 (permalink)
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Only a email?!?

I would be speeding to my local verizon store to complain. How bout u get ur lazy ass to the store and demand a new phone.

only if this is a bs story of course, then it was a stupid one
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Old May 23rd, 2010, 03:43 PM   #3 (permalink)
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Duh. Don't you think if I could get to the store right now, I would?? My car is currently in for repair. Didn't think it pertained to the issue at hand and needed to be stated. But apparently, it did.
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Old May 23rd, 2010, 03:45 PM   #4 (permalink)
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I would be calling Verizon tech support. They would have you a new phone by Tuesday at the latest.
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Old May 23rd, 2010, 03:49 PM   #5 (permalink)
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http://androidforums.com/htc-droid-eris/80233-factory-data-reset-option.html
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Old May 23rd, 2010, 03:49 PM   #6 (permalink)
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Quote:
Originally Posted by Bswartz95 View Post
I would be calling Verizon tech support. They would have you a new phone by Tuesday at the latest.
He can't call tech support because his phone doesn't work. Geez!! Also, he can't email a taxi service because he lives in Antarctica.

Basically he's going to starve to death thanks to the 2.1 update
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Old May 23rd, 2010, 03:58 PM   #7 (permalink)
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Quote:
Originally Posted by e1000sn View Post
He can't call tech support because his phone doesn't work. Geez!! Also, he can't email a taxi service because he lives in Antarctica.

Basically he's going to starve to death thanks to the 2.1 update
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Old May 23rd, 2010, 04:32 PM   #8 (permalink)
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It's supposed to do that. I prefer the Zapf-Dingbat mode myself, though.

Just kidding.

It is remotely possible that there was some failure that occurred during the 2. 1 update on your phone, although that seems a little unlikely. More likely you have a hardware issue that has developed, and it was (by random chance) coincidental with your 2. 1 upgrade.

If you are still in the phone warranty period, just get a new phone shipped to you.

If you are outside of your hardware warranty period, you could try to eliminate the possibility of a bad 2. 1 flash by starting over: restore the phone to 1. 5, and re-perform the OTA download/install. Make sure your phone is fully charged before you do either of those steps.

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Old May 23rd, 2010, 04:41 PM   #9 (permalink)
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Quote:
Originally Posted by Bswartz95 View Post
I would be calling Verizon tech support. They would have you a new phone by Tuesday at the latest.
Just get a new phone.

Call the 800 number though, and play stupid on the phone. Act like you are the most non-technical person in the world and cant follow instructions and a new phone will wing its way directly to you, or in my case last week, it will have your name on it when you walk through the door of the verizon store. Just have them call the store while you are on the line with them to have one held and it will be no questions asked when you get there. That was at least my experience.
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HTC Droid Eris
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The HTC Droid Eris launched for Verizon Wireless on November 6th in part as the carrier's first Android Phone. However it was overshadowed by the other member of the inaugural Verizon Droid duo - the Motorola Droid. The Droid Eris might look fa... Read More

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