Brand new Android/Verizon user here (old iPhone user) that got the Droid Incredible 2 on launch day. Overall, I am LOVING the ability to customize just about everything. One problem I am having though is...I receive a text message everytime I get a new email. I can't figure out if this is something that I tweak in the: phone settings, the email settings, or with VZW. The texts are coming from 6250, whatever that is, and contain the following text:
VZWNMN: X
The "X" is a number indicating the amount of emails that came in. Considering I have three email accounts associated with this phone, this is starting to get annoying.
I went back to the store yesterday to see if the Reps could do anything, but was told to just try Googling it....uhhhh...of course I had tried that for the past few days. So now I turn to the masses...PLEASE HELP!
Sorry to say I can't help much. I've never seen that before but based on the VZW in the text, I'd say it came from them. I'd call 611 and ask them what it is and to shut it off!
Well I ended up speaking with global support, who couldn't really figure it out either. They told me to try texting the word cancel back to that number. When that didn't work I then sent texts with the words: stop, off, turn off, block and none of them seem to be working. They did tell me that they don't think they use the number 6250, so if I don't get any resolution soon, I'll just block that number from being able to text me. No one else is experiencing anything like this?
This is strange indeed. How do you have your email accounts set up on your phone. Pop, Imap, gmail...? Could it possibly be some setting on your corporate exchange server that could be doing this? Anyone else with a verizon droid smartphone experiencing this that you work with?
Just tryin to throw s**t at a wall and see what sticks.
...They told me to try texting the word cancel back to that number. When that didn't work I then sent texts with the words: stop, off, turn off, block and none of them seem to be working...
One problem I am having though is...I receive a text message everytime I get a new email. I can't figure out if this is something that I tweak in the: phone settings, the email settings, or with VZW. The texts are coming from 6250, whatever that is, and contain the following text:
VZWNMN: X
The "X" is a number indicating the amount of emails that came in. Considering I have three email accounts associated with this phone, this is starting to get annoying.
I got my first instance of this mysterious text message from 6250 today. Mine simply stated:
VZWNMN: 1
I didn't try replying to it for fear of triggering an opt-in $9.95/month crapfest of additional text messages. The "VZW" definitely feels like Verizon Wireless and I could guess that "NM" is for "new message", but I can't really tell how, when and/or why it started.
Did you install any recent apps from the Android Market? I just recently installed Handcent SMS 3.8.6 which feels a bit ad-laden. In the spirit of Google, I get the impression that I'm giving up a tiny bit of PII (personally identifiable information) in return for "free" software. I'm wondering if some of the cool confirmation features in Handcent that reach out to the VZ network are causing these messages to appear?
In a related question, does anyone know of a registry for short SMS phone numbers? I know you can order one through your local carrier, but Googling "6250" was exceedingly fruitless.
Yes, I do have handcent installed...but I am almost certain this was happening prior to me installing it. What I ended up doing was blacklisting the 6250 number through handcent which has solved the notification flooding. On a plus note, if VZW does start using that number for something I WOULD want to get notified about at a later date, it's easy to unblock it. Plus, those messages are still going to the default messaging app,so if I do need to read them they can be found there.
I do not have any messaging apps, just default and pop up SMS. It wasn't happening with just google mail, but thinking it started when added yahoo account or pop mail account.
I got my second VZWNMN message this morning at 6:42am ET (no, I wasn't awake yet) and promptly used Handcent to blacklist 6250. I checked "Show blacklist" so I can collect the noise without being woken up for it.
It's also good to know that it has *nothing* to do with Handcent, and possibly everything to do with Verizon + Incredible 2. Hopefully someone, somewhere will find an explanation and a way to explain it back to Verizon so their Customer Service can understand how to stop them.
This thread is still the top hit for "VZWNMN" on Google, which is why I keep reiterating the string.
I do believe this is just a pop up notification and not an actual sms/mms. Each time I received the VZWNMN: X message I checked my account and there were no texts, sent or received at any of the times this message appeared. Also there was no record of the message in my message history which led me to believe it wasn't an actual text.
I did a test by sending 2 emails to my yahoo account, one right after the other, then at the 10min check I have set for yahoo mail, the message popped up with the number 2. A moment later, the new mail notification icon and sound played.
I have checked every setting on the phone for any kind notification setting to disable this but I still can not find one. It coulld be something very obvious that I am missing.
The only other thing that it might tie into is this so called "unified mailbox" for all incoming messages, emails etc.. that is supposedly accessible on "My Verizon" I did receive an email regarding this when I set up my yahoo account on the phone.
I haven't actually accessed this yet on Verizon but I was wondering if any one has?
I do believe this is just a pop up notification and not an actual sms/mms. Each time I received the VZWNMN: X message I checked my account and there were no texts, sent or received at any of the times this message appeared. Also there was no record of the message in my message history which led me to believe it wasn't an actual text.
I did a test by sending 2 emails to my yahoo account, one right after the other, then at the 10min check I have set for yahoo mail, the message popped up with the number 2. A moment later, the new mail notification icon and sound played.
Good troubleshooting! I also checked my vzw.com account and found no record of these mysterious text, so from Verizon's POV, they were never sent.
I have three accounts set up on my HTC/Android mail client: Exchange, a personal IMAP account, and Gmail. At any point in time, I have between 1 and 100's of unread e-mails, yet my VZWNMN number seems to increase sequentially. It may be related to pending e-mail, but it may not be displaying the unread message count, at least on my account.
Me and my brother both have the DInc2. I came from the DInc1 and never got this. It is associated with emails that aren't gmail. I don't know how to stop it but its really annoying. I could just blacklist it too. But I'm thinking its has to do with sense 2.1. On the DInc2 email accounts are set up differently than my original Incredible.
Is there anyone who has set up a non google email and not got these texts????
I have set up hotmail accounts and I'm getting these messages too. They are driving me absolutely nuts! I came to Dinc2 from HTC Droid Eris, had the same hotmail accounts set up, the same messaging and NEVER got these VZWNMN:xx messages.
I've assumed they were
VZW=VerizonWireless
NM = New Message
N = either Notification or Number
xx = the number of new messages
Only problem is the xx is not corresponding to the number of new emails I have.
Frustrating.
I have not installed Handcent (had it on my old Eris) but I'm going to just so I can blacklist this stupid 6250.
VZWNMN: 1 - on 5/3 6:08 PM (ET)
VZWNMN: 2 - on 5/4 6:42 AM
VZWNMN: 1 - on 5/4 11:19 PM
This contradicts my previous theory that they're sequential, so it must be some number of new messages held somewhere. I suspect they're supposed to be internal application messages that are leaking out to the SMS app and being displayed as texts.
It's amazing that no VZW CS engineer has recognized this string yet. I tried to coerce @VZWSupport into helping us by posting this tweet:
Me and my brother both have the DInc2. I came from the DInc1 and never got this. It is associated with emails that aren't gmail. I don't know how to stop it but its really annoying. I could just blacklist it too. But I'm thinking its has to do with sense 2.1. On the DInc2 email accounts are set up differently than my original Incredible.
Is there anyone who has set up a non google email and not got these texts????
I have a gmail account and a yahoo account setup and have not received any of these odd messages...yet...
this is what's happening.
Verizon came up with a new sync program to replace backup assistant.
It's brand new and only working with Incredible 2's.
And a "Good news" email from verizon sent me down this path.
It said all my accounts are now synced with verizon.
So I logged into my verizon account, on the pc.
Chose messaging/contacts and a new sync window appeared. I accepted
and there were all my email accounts.
I personally don't want to back up to verizon.
So upon removing each one. I got a text from 6250: Delete.
And it appears the texts have stopped.
I hope this helps
*update... my email stopped routing after the above steps..
long story short after a factory reset and not chossing to use b a it created the accounts on vz anyway.
a trouble ticked has been opened
TT
Last edited by TT1080i; May 5th, 2011 at 10:17 PM.
Reason: more info
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This is not good. Email is my primary need/activity on the cell phone and if the Dinc2 can't handle my hotmail traffic/notifications as well as my HTC Droid Eris, well, all I can say is I have 12 days left in the 14 day return period.
this is what it looks like to me.
verizon hijacked my emails without my knowledge or permission.
And will not route email unless it is through them.
This phone was setup with out verizons back up assistant.
I use google. After the texts starting showing. I traced it to the b a replacement for this phone only, at this point.
So when I logged into verizon contacts I saw it added all the email accounts that were on my phone at their location.
I deleted the accounts thinking no more texts.. true. No more email as well.
i even went through a factory reset not choosing verizons backup google only. When I was done the accounts were recreated on the verizon site.
Deleting them again and testing sending emails to the phone nothing arrived.
So I went on line and gave them an account so I could test. And bingo the mail pipeline started to flow.
I have spent all evening on this.
And I will not allow my email accounts to be controlled or routed through verizon. On the upshot in the on line interface you can stop the texts.
But i have critical accounts that I will not allow verizon to control access to via this phone.
This is f'ed up...
i choose android for freedom
I'm calling them in the morning and they better have a workaround or I go back to the freedom of my other device
what are these people thinking?
Last edited by TT1080i; May 6th, 2011 at 04:23 AM.
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This is really interesting. I have three e-mail accounts set up on my phone, but when I log into Verizon's "Sync & Connect" service on My Verizon, only Gmail shows up. One of the missing accounts syncs to my corporate server (Outlook/Exchange), and the other is a personally hosted IMAP server.
I fully admit that I'm baffled about what syncs to where on my [An]Droid phone. Some of my contacts are listed as "ActiveSync", some are in the "Phone" and some are in GoogleLand (somewhere). Adding to this confusion, some of my contacts have been linked to their Twitter, Gmail, Facebook and Flickr accounts, so I haven't a clue where the source of phone numbers, addresses, birthdates and IM accounts are coming from.
I'm sure this personal info scrambling is part of the "Let us serve you, and in turn we will control you" methodology, but I shudder to think what would ever happen if I tried to divorce myself from GoogleLand, or even Verizon. Do I own my contacts' info or not???
- Dave
Last edited by ViperGeek; May 6th, 2011 at 02:58 PM.
This is really interesting. I have three e-mail accounts set up on my phone, but when I log into Verizon's "Sync & Connect" service on My Verizon, only Gmail shows up. One of the missing accounts syncs to my corporate server (Outlook/Exchange), and the other is a personally hosted IMAP server.
So I gotta admit... I'm a little confused on how this issue is shaping up. I have two gmail accounts synced through the standard gmail app. I haven't been getting these text messages that some of you have been getting.
I'm not sure if this is related or deserves its own thread.
My email messages are appearing... and then disappearing, darn near instantaneously! I have three hotmail accounts synched on this phone and the setting is to only grab "today's" mail. I get repeated notifications of new mail on each account however when I go into the account (via phone) it displays a slew of old email (not just today but mail from months and years ago) along with some "new" mail from today and then as soon as they all appear, they all disappear.
Okay that's fine EXCEPT the notifications continue! The list of mail messages does not display long enough to select one or all of them and mark as delete. The list just wipes itself clear. Again, that's fine except for once again the notifications continue and it's an infinite loop.
This is beyond frustrating as email is my primary activity needed on my phone. I don't often use it for making calls even... mail is my important need.
Is this perhaps related or should I start a separate thread for this issue?
As long as you do not set up your email using the preset choices for AOL, Yahoo, Gmail, Microsoft Windows Live Hotmail or MS exchange Active sync that show up when you add or create a new mail account (or during the set up of the phone), the accounts will not be connected to Verizon "Sync & Connect"
Unfortunetly, to do this you will need to set up your mail accounts manually. I have tried it with my Yahoo account using the settings below and everything appears to be working and I am no longer getting that annoying message from 6250 VZWNMN...
Incoming Settings:
Protocol: IMAP
Email address: "youremail"@yahoo.com
Username: "youremail"@yahoo.com
Password: "your password"
IMAP Server: imap.mail.yahoo.com
Security Type: SSL
Server Port: Should automatically set itself when u choose SSL above
Outgoing Settings
CHECK Login required
Username: "youremail"@yahoo.com
Password: "your password"
SMTP settings: smtp.mail.yahoo.com
Security type: none
Server Port: Should be set
It still sucks that verizon does not give you the option to either opt in or opt out of the "Sync & Connect".
One last note, it looks like Verizon has changed some of the wording in the Sync and connect terms and services agreement. what it says now is:
If the Sync & Connect account is canceled, but you do not cancel your Verizon Wireless service, then the following will occur:
All connections to ISPs will be removed.
All e-mail messages associated with ISPs will be deleted.
Contacts will be associated with a Backup Assistant account and can be accessed via the Backup Assistant web interface.
Earlier it also stated that if you cancel the sync and connect you would not be able to send/receive mail on the device.. Which was happening to TT1080i during his testing. I do see that it has been removed from the TOS so maybe they are fixing things
Though I still don't trust Verizon to accept the terms and by not accepting them, Sync and Connect should never have started when I first set up my mail accounts on my phone.
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So how can I safely remove the email accounts that I set up when I first turned on my phone? And where do you go in the phone to set up the account manually?
I've been getting these texts and Verizon had no clue, so my search for a solution brought me here...glad I'm not the only one totally frustrated with this issue. Thanks for testing and finding a solution. Now I just need help to get my phone set up manually.
I wonder if that strange text message is how they are implementing "push" mail with those accounts. I briefly tried setting up a hotmail account, and it would not work until I went to the vzw/sync website and accepted T&Cs. Those text messages seem to delete themselves automatically, but you can read them when they come in. I wonder if the number indicates that a message has arrived, and which account the phone should poll.
Anyway, the push feature isn't instant email like the native gmail client or the yahoo mail client that you can download. I think what's "push" about it is VZW polls every once in a while, and when a new message is found, sends a text to the phone which is processed by the HTC mail client.
Sync & Connect is a new feature to centralize the management and accessibility of email set up for new android devices, much like the web interface available for most carriers to set up emails for BlackBerrys. It also allows you to converge your emails in to one box viewable online (myvzw) as well as pull contacts from each web mail for convergence of your address books(not 100% sure about this as i opted out and never tried it). It is separate of any push functionality. The client app operating the features for this plan add on is the new version of the backup assistant app.
If you are having problems with these messages annoying the hell out of you or are not okay with VZW hijacking access to your email without your explicit consent (opposite of blackberry) you can call in to remove. Call in to tech support and if the person sounds like they have a brain cell tell them you want to "opt out of Sync & Connect" and to "remove the Sync & Connect feature from my account". That should stop the messages within 24 hours.
Your other option is to do what JstaDroid said earlier or according to TT1080i you can turn the notification texts off in myverizon.
Last edited by woodyspawnshop; May 21st, 2011 at 02:32 PM.
So how can I safely remove the email accounts that I set up when I first turned on my phone? And where do you go in the phone to set up the account manually?
I've been getting these texts and Verizon had no clue, so my search for a solution brought me here...glad I'm not the only one totally frustrated with this issue. Thanks for testing and finding a solution. Now I just need help to get my phone set up manually.
Here's how I accomplished it. I went into the general mail app, then hit menu, more, settings, then delete account. Then open the mail app back up and instead of selecting whichever service you use for your email (yahoo, hotmail, aol, etc.) select "other" at the bottom. Follow the directions, which should just be email address and password I believe, and it should be good to go. This killed the 6250 texts for me, my yahoo account has received a ton of mail since too, so it's definitely been tested. Hope that works for you too.
steve13, I tried your posting and all worked fine. I deleted my Gmail account from the general mail app as you noted. (INFO - By deleting your account in the general mail app, you lose your Sync & Connect with Verizon, so if that's important, you will have to wait till they resolve the problem). I have a Gmail account so I am using the Gmail app, not the general mail app. I still get new email notifications from the Gmail app, without those annoying text from 6250. I spent over 30 minutes on the phone with a Level 1 Technician, with no resolve. The tech informed me that their system shows several problem tickets with this problem. The only info for this problem was they were waiting on a firmware update for the "Incredible 2" to possibly fix these annoying text messages. She suggested a temporary fix was to download "Handcent" and blacklist the number. That did work, the problem for me was now I have to get use to the new app. Thanks again for the information.
Last edited by bca864; May 22nd, 2011 at 08:45 PM.
Thank god for this forum. My fiance got a Inc 2 and these messages were driving her freakin batty.10-20 of them a day with no end in site. After reading this i found this sync and connect crap on Verizon's website. But we weren't even registered on it and i wasn't about to. So i called Verizon and it went kinda like this.
"How can i help you today?"
Me - "I want Sync and Connect removed from our account"
"Let me see if this is a paid of free feature"
"No nothing under paid, oh here it is under free features"
Me - "How did i get signed up for this, i never added this feature?"
"It was added automatically when it came out"
Me - "How nice, now please remove it."
"Done, Power off your devices and turn them back on so they can register that the service has been deactivated"
"Anything else i can help you with?"
Me - "Click..."
I hate....being added to sh** without my permission, without knowing what it is. Infuriates me.... Thank you so much for this thread. Now we can go on vacation tomorrow without worrying about this crap
The Following User Says Thank You to chaospinhead For This Useful Post:
Hey guys i just had this problem this morning. I saw your post, and none of those things really applied. It turns out that my TextFree app was notifying me of those emails, because once I uninstalled it the notifications vanished. I'm new to android, so I don't have much else to offer.
Same problem here, thank you guys for the Handcent blacklist fix. That's easy enough for me and I don't really care about VZW's feature, and permission, and them monitoring/having access and all that part of it.
Just wanted to say, I just quit working at a corporate retail store for VZW last week (to have a baby) and I sent this thread to a super techy friend of mine who still works at my store, as I'm sure he has or will run into this problem. Every little detail and problem of every phone and OS and how to solve each one is definitely not communicated to the retail, customer service, or tech support staff (that would be a ridiculously mind-boggling task), so I figured I would give him and the rest of my store a leg up with helping their customers on this issue.
I am a little surprised that a previous poster went into a store and they just told him to google it. Okay, yeah, sometimes we *think* that (obviously I just googled it without talking to VZW first and it was way easier), but really that rep should have googled it for the customer and then helped them out with either blacklisting on Handcent or removing and manually re-adding the email accounts as outlined in this thread. I just wanted to say, please be nice to your reps - we're just like you, working for a living, and we are really the lowest little bugs on the chain at VZW. We hate that they don't give us enough knowledge to fully do our jobs sometimes, and we hate that we have to implement customer un-friendly policies and do so with a cheesy smile and offer to sell you something. If only they didn't pay so much and have great benefits. But oh well, that's all over for me now.
Anyways, long winded, but thanks again for figuring this out for those of us googling after you!
Interestingly enough I have not had this problem. Upon registering my phone I declined the option to have Verizon do whatever it was they were offering. I downloaded the yahoo mail app from the market and now I use that for my email and I have not received a single one of these text notifications for email.
This seems to be the only good discussion of this issue on the interweb. Thanks for keeping it alive.
I started receiving these messages a couple days ago after using the Dinc2 for about a month. I think I have corresponded it to installing the Missed Call app which basically takes over the phone's notification system. There was a message when I installed the app that said you have to disable notifications in email apps, otherwise you will get duplicate notifications. I did this (I thought), but I'm still getting duplicate notifications. I've corresponded the text message to receiving new emails. It takes about 5-10 minutes to get the text after the email is sent.
I tried adding 6250 as a contact and blocking it, but the texts still came.
I tried turning off all sync'ed accounts and "background data" in Accounts & Sync, but the texts still came.
I just uninstalled the Missed Calls app and sent some test emails and I haven't received any texts yet, almost an hour later. This seems to be my fix, has anyone else installed Missed Calls or a similar app?
THANK YOU!!!!! No one at Verizon had a clue what I was talking about. I was told by several people and supervisors that they had never heard of this problem and was most likely something I had done. I can no longer get my Yahoo mail on my phone which sucks, but I don't get those stupid messages anymore. Maybe I should return this phone for another.
I called in, the lady didn't know what I was talking about at first. Took some searching but she finally found the feature and was able to turn it off.
thanks a ton to everyone who contributed to this thread! my girlfriend has been getting these annoying texts and i didn't have a clue as to how to put a stop to them.
so basiclly we have to set it up to get emails wtf ??
i just about to call and bitch till i googled it
i havnt got emails in about 4 days so do any of the work arounds stated above work ???
Brand new dinc2 and configured 2 personal emails. Started receiving those text msgs and verizon removed that new sync feature. Came from a thunderbolt and never had that issue. When they removed the feature, the texts stopped. However, my mail widget became blank with no emails in inbox. I could see the two accounts on the top bar but no emails. I factory resetted the phone and set up the email again. Same issue popped up with text messging. Cleared the sync feature again and email stopped working again.
Gonna try to reset phone again but will call first to remove sync before setting up email. Hopefully that will work.
Ok, I have a dinc 2k that is not activated yet. If I want to properly activate it and not sync & connect my email accounts, in turn giving verizon access to my email account credentials(which REALLY bothers me and is totally messed up!!!) what steps should i take so i well still be able to get email and not share log in info with them.The text messages i really don't care about, it's the other issue that outrages me!!!
What i am getting from reading all this is right after activating it call and opt out, then set up email & not choose to check the verizon backup box at setup, then I should be good?
Thanks.
Last edited by blackepoxy; July 5th, 2011 at 11:49 PM.
Reason: Grammar
Ok, I have a dinc 2k that is not activated yet. If I want to properly activate it and not sync & connect my email accounts, in turn giving verizon access to my email account credentials(which REALLY bothers me and is totally messed up!!!) what steps should i take so i well still be able to get email and not share log in info with them.The text messages i really don't care about, it's the other issue that outrages me!!!
What i am getting from reading all this is right after activating it call and opt out, then set up email & not choose to check the verizon backup box at setup, then I should be good?
Thanks.
Use the stock gmail app for gmail, or use the stock HTC mail program but choose IMAP/POP when setting up your email accounts rather than the predefined options for Yahoo etc.
I had to call Verizon twice to turn off this feature and in the end I myself had to go into MyVerzion.com and delete the data they misappropriated. Some people are even claiming they cannot receive their emails if the feature is deactivated.
I am not an attorney, but I have studied law and I think Verizon opting us into this "experimental service" without our consent is illegal. At the least, it's an invasion of privacy and, at worst, can be the misappropriation of confidential information.
I have already spoken to a lawyer and they are already looking into whether we have a viable cause of action. I know that Google was sued for opting people into buzz without there consent so this might have legs.
If you were enrolled in “Sync and Connect” without your permission...
if you are as pissed-off about this as I am...
if you are interested in some possible restitution...
please PM me or email me at ForougAS@gmail.com
Last edited by daftlush; April 10th, 2012 at 08:14 PM.
The HTC DROID Incredible 2 launched on April 28th and does well enough to follow the original up. It's not going to be a must-have device for those who own and enjoy the original, but folks new to the DROID party who want an HTC phone shouldn&#... Read More
Text Message notifcation for New Email?
