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Old December 3rd, 2011, 07:26 AM   #1 (permalink)
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Default HTC Sense Clock app and widget - again

Has anyone ever found a for-real, sure-thing fix for the HTC Sense Clock app failing? This is the failure where the clock and weather widget show TOD and WX but tapping the clock fails to show the alarm, timer, and world clock functions. Tapping the weather display still gives the weather info as expected. On the HTC-supported Incredible forum, HTC has said little more than "we're working on it" and this from, I believe, low grade worker bees.

Please, don't go on about alternative apps. The question is only about the HTC Sense Clock app and widget as supplied by Verizon out of the box.

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Old December 3rd, 2011, 11:01 AM   #2 (permalink)
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Angry Nope

Nope, only alt apps have worked for me; never going out over months, i know you said not to go on about them...

The stock widget remains quietly brilliant...
Or quietly ignorant, that is...
...getting another phone might be the only surefire fix, downgrade to 2.2 or root maybe...
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Old December 3rd, 2011, 12:25 PM   #3 (permalink)
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I had the problem with Froyo, too, so "dumbing down" wouldn't help, either. I'm thinking hard about rooting and upgrading that way. But... I have to be 100% sure GSM works or I'm toast when in Germany.
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Old December 3rd, 2011, 02:19 PM   #4 (permalink)
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Surprised what hTC stands for on Dinc2...

hTC = Horrible Timetelling Clock
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Old December 3rd, 2011, 03:50 PM   #5 (permalink)
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I wondered what HTC stood for...
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Old December 9th, 2011, 05:29 PM   #6 (permalink)
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The only way its ever gotten fixed for me is by doing a factory reset
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Old December 9th, 2011, 05:51 PM   #7 (permalink)
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Lucky you. BTDT didn't fix it.
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Old December 10th, 2011, 10:37 AM   #8 (permalink)
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Quote:
Originally Posted by RBEmerson View Post
Please, don't go on about alternative apps. The question is only about the HTC Sense Clock app and widget as supplied by Verizon out of the box.
May I ask why you're not interested in alternatives? It seems to me that turning to 3rd party apps is a practical way of dealing with the shortcomings of stock software.
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Old December 10th, 2011, 07:21 PM   #9 (permalink)
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Simple - I already use a number of third party apps to work around the problem. BUT I paid Verizon (and HTC) for a working phone. They simply have ignored the many people who've demonstrated the same problem. I want to hear if HTC ever takes their finger out and fixes the problem. I'm not holding my breath while waiting...
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Old December 10th, 2011, 09:18 PM   #10 (permalink)
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And then there is the Settings app disappearing problem....

I assume that I will have to root and ROM any phone I get to get the performance I want at the price (free) I can afford. Folks who don't want to go through that should be able to get a usable phone too.
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Old December 10th, 2011, 10:25 PM   #11 (permalink)
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I must be lucky. I haven't experienced these problems on my 6 week old DInc2.
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Old December 10th, 2011, 10:36 PM   #12 (permalink)
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Same here ... My alarm clock works fine...
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Old December 11th, 2011, 08:53 AM   #13 (permalink)
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IMHO, there are two kinds of DINC2 owners, those who've seen the Clock app and widget fail... and those who will.

Have a nice day.
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Old December 12th, 2011, 03:23 PM   #14 (permalink)
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I finally gave in and installed a third-party app as much as I hated to. I mean this is basic stuff that should work. The lack of a fix is even more surprising. The factory-reset worked the first time, but I refuse to do it again and re-install everything.
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Old December 12th, 2011, 09:00 PM   #15 (permalink)
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In my experience, the factory data reset doesn't really fix the problem, either. The problem (probably) stems from a defective app or widget - almost anything else works, this app and widget tank; kinda hard to blame anything else.
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Old December 13th, 2011, 06:12 PM   #16 (permalink)
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Thumbs up This ones for you!!!

Hey RB, hit menu>settings> software update> check new.
Load that update.
It is supposed to fix this issue!!!
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Old December 13th, 2011, 07:14 PM   #17 (permalink)
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Funny - I did a Check New last night ( [/shrug] why not, maybe Santa will show up early) and... nada. Tonight... I'm downloading 29M of OTA update as we "speak". Thanks for the heads up!
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Old December 13th, 2011, 07:44 PM   #18 (permalink)
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The update is installed and... the Clock app and widget are working. We'll see how this holds up over the next few days and weeks. However, this is the first time I've seen the app revived in literally months.
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Old December 13th, 2011, 08:12 PM   #19 (permalink)
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Wow, and I just spent all that time doing a factory reset & reinstall. Would've been nice t know that this is on its way...
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Old December 13th, 2011, 08:52 PM   #20 (permalink)
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I just did two app installs, moved them both to the SD, and... added another clock, played with the app, messed with the widget, and generally tried to break it. So far, so good.

P.S. If posting this doesn't cause the DINC2 to go nuclear on me, I'm really doing good!
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Old December 13th, 2011, 10:18 PM   #21 (permalink)
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Downloading as I'm typing. Hopefully this works.
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Old December 13th, 2011, 10:41 PM   #22 (permalink)
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Still working here... [/crossed fingers for luck]
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Old December 14th, 2011, 06:35 AM   #23 (permalink)
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no idea if this would be the right place to ask, but it has to do with the clock widget, just not this particular issue.

is there any way to make it default to the Alarm screen when i press the clock, instead of opening the world clock screen? i have no reason to ever adjust the settings of the world clock. well, not never, but FAR less often than i would need to change an alarm setting.
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Old December 14th, 2011, 07:24 AM   #24 (permalink)
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In the past, even when the app was working, it resisted coming up with anything but the world clock panel. It would be nice if the app remembered the last panel used but I wouldn't hold my breath waiting for that. Just be glad the app and widget even work.
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Old December 14th, 2011, 07:26 AM   #25 (permalink)
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Clock seems to be working for me. No issues thus far.
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Old December 15th, 2011, 12:07 AM   #26 (permalink)
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Default Sweet Chocolate Jesus!!

Long time reader, first time (in a long time) poster.

I have been struggling with this clock disappearing issue for weeks now. I just happened to stumble upon this thread tonight and was thrilled to find that there is an update available. According to this update on VZ's website, this update is a fix for the clock, among other things as well.

I'm updating as I type and hope to have the same luck as others have.

UPDATE: The alarm clock is now in the app drawer and it launches when tapping the clock widget. All of my previous alarms and world clock cities are still present as well. Fantastic.
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Old December 15th, 2011, 12:28 AM   #27 (permalink)
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Quote:
Originally Posted by Ssith View Post
no idea if this would be the right place to ask, but it has to do with the clock widget, just not this particular issue.

is there any way to make it default to the Alarm screen when i press the clock, instead of opening the world clock screen? i have no reason to ever adjust the settings of the world clock. well, not never, but FAR less often than i would need to change an alarm setting.
Have you tried rearranging the order of the icons? Long-press any of the icons in the clock app and then drag them left or right. Try moving the alarm clock icon to the far left and it should automatically come up when you tap the clock widget, particularly if it is the last utility used before returning to the home screen.
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Old December 15th, 2011, 06:20 AM   #28 (permalink)
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Quote:
Originally Posted by coereba View Post
Have you tried rearranging the order of the icons? Long-press any of the icons in the clock app and then drag them left or right. Try moving the alarm clock icon to the far left and it should automatically come up when you tap the clock widget, particularly if it is the last utility used before returning to the home screen.

tried this even before i posted. no dice =/
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Old December 15th, 2011, 07:20 AM   #29 (permalink)
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I didn't know you could change the icon order. Huh! Anyway, I confirm the order of the icons makes no difference in the default function.

FWIW, I hit the timer's reset button while the timer was stopped, and now I seem to be defaulting to the timer.
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Old December 15th, 2011, 10:10 AM   #30 (permalink)
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Lightbulb That method works with the all apps drawer

Quote:
Originally Posted by coereba View Post
Have you tried rearranging the order of the icons? Long-press any of the icons in the clock app and then drag them left or right. Try moving the alarm clock icon to the far left and it should automatically come up when you tap the clock widget, particularly if it is the last utility used before returning to the home screen.
You can rearrange the icons in the all apps drawer by doing this. I took the Verizon ones off because I didn't want to see them anymore. I
Then I slid the star (favorites) to the front.
Upon opening it defaults to the favorites.
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