Contact picture not showing in SMS Inbox

jpvpdx · May 14th, 2012, 06:33 PM

There are a couple of similar threads out there but none have brought any resolution.

I recently got a "like new" replacement for my Incredible 2. The phone is not rooted and I am using the stock SMS App. For some reason contact pictures are not showing in the Inbox, however they do show when I go into the individual thread.

I've found other users having the same issue, can anyone help?

Thanks!

dinc2user · June 20th, 2012, 07:36 PM

Did you get this resolved? I'm having the same problem. I'm on my 2nd refurbished phone on a month, getting sick of going in to ask them things.
Thanks!

FullMetalMikey · June 22nd, 2012, 10:20 AM

I am also having the same issue. Verizon just pushed a new update for the DINC2 in the past few days, I'm wondering if that has anything to do with it??

STeVe7320 · June 22nd, 2012, 11:37 AM

There's another topic on this board about the same issue, and it seems any phone shipped with the new software or updated to the new software is experiencing this problem.

bezzle · July 3rd, 2012, 09:11 AM

Hi, I'm having the same issue here too after the Verizon update. After some messing around, I noticed unlinking my Facebook Sense account, then relinking, the contacts being linked do not have pictures. I'm not 100% sure if that's how it always displays in the Link Contacts screen, but its questionable.

Has any tried a factory reset to resolve this?

STeVe7320 · July 3rd, 2012, 04:06 PM

It's still the same after a reset.

bezzle · July 5th, 2012, 09:32 AM

Thanks for the update.

After messing around with my phone for some time now, I still have not found a fix.
Besides the contact pictures not showing in the inbox, my phone has gotten dramatically
sluggish when flipping through apps or in and out of text messages. I hope Verizon is
taking action. Til then, I'll be browsing DINC/Verizon forums for any progression.

GL all.

bezzle · July 18th, 2012, 12:55 PM

Via Verizon Community forums

Quote:

Re: What happened to my contact pictures in text messaging?

Verizon Wireless Customer Support Jul 18, 2012 11:05 AM (in response to mylifeinruins)

Hello myliferuins! That sounds quite frustrating to not have the pictures appear in the conversation. We are aware of this issue and are working on a resolution to get this fixed! We appreciate your patience while getting this fixed.

Lena A.
Follow us on Twitter @VZWSupport

mutato · August 12th, 2012, 10:13 AM

Good to know I'm not the only one with this issue. Happened the same time in June for me as well.

xoxodanibby · September 10th, 2012, 06:37 PM

I like how a month later this is still an issue.

kimbrough · December 18th, 2012, 10:59 PM

I have had this issue for quite some time now, anything new?