Go Back   Android Forums > Android Phones > HTC Droid Incredible 2

New Forums: Nexus Player | Nexus 9
test: Reply
 
LinkBack Thread Tools
Old January 26th, 2013, 11:46 AM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2013
Location: NYC
Gender: Female
Posts: 1
 
Device(s): HTC Droid Incredible 2
Carrier: Verizon

Thanks: 0
Thanked 0 Times in 0 Posts
Angry Locked out of phone, invalid credentials, broken touchscreen... what do?

Let me start off by saying that I have virtually no tech experience, so please bear with me.

My Incredible 2 has been giving me issues for quite a while, specifically with the touchscreen. Occasionally it will spaz out, mostly without me even touching it (typing long strings of text, continuously scrolling back and forth, clicking and dragging icons everywhere, calling random people in my contacts, etc), and sometimes parts of my keyboard will be completely unresponsive and will stay that way even after the phone is mostly stable.

My friend locked me out of my cell pretty recently which prompted the email/password combo entry. When I was actually able to enter what I thought was the correct combo, the phone still would not unlock. At this point I know what it is, but my onscreen keyboard seems to be busted, and the "0" and "P" keys will not work. The "0" key is integral to actually typing in my password, so at this point I'm effectively locked out of the phone completely. For a while before I had to pop the battery out (the lock/power button was completely unresponsive for a bit and would disable the entire touchscreen if I even made an attempt to shut off the phone) the screen would not respond at all. My accelerometer also seems to be busted and I can't click + drag over to the far right of the screen. Restarting the phone has yielded no results.

I'm not entirely sure if there is a way to root the phone and fix it manually, or if there's anything that Verizon could do that doesn't involve a factory reset or an obscene amount of money. I can only receive calls at this point (when my phone doesn't hang up on them before I even get to answer them). It's extremely frustrating.

Any and all advice/similar issues are welcome. I've heard of others having similar issues involving the screen and the credentials, but I'm totally lost. I won't be able to upgrade my phone until May and I would like to get my contacts and media off of it before switching over and whatnot.

Advertisements
wickednarnar is offline  
Reply With Quote
sponsored links
Old February 20th, 2013, 06:02 PM   #2 (permalink)
New Member
 
ak074's Avatar
 
Join Date: Dec 2012
Posts: 14
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

if you are locked out of the phone then the only option that you have is to do a factory reset. on the off chance that you can get back into the phone, i would first try to do the OTA. that may fix some, if not all, of the problems that youre having. if you need any help with this just ask.
ak074 is offline  
Reply With Quote
Reply

HTC Droid Incredible 2
Current Rating:
Rate this Phone:

The HTC DROID Incredible 2 launched on April 28th and does well enough to follow the original up. It's not going to be a must-have device for those who own and enjoy the original, but folks new to the DROID party who want an HTC phone shouldn&#... Read More

Tags
accelerometer, email, password, touchscreen


Go Back   Android Forums > Android Phones > HTC Droid Incredible 2
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:46 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.