I had the same problem, and since I have Skype on my phone, I figured it might be the syncing that bugs up the dialer. I uninstalled Skype completely, and it works again. Stopping the auto-sync and removing the synced People might fix it too...
I have been able to diagnose the real reason for this problem with my HTC One XL.
When I synced with other apps, some of the v-cards in the app 'Contacts Storage' had no data in the entry (other than name). I suspect this came from Skype (and I note the above reply said remove Skype - this did not fix in my case). I used Snap Pea to edit contacts and found and deleted those with no data, but I also found that phone entries that came from MS Outlook had a '+' before the number. This also caused the error message. Once I deleted/modified the errors, it now works properly. (Delete all data from the phone in Apps - Contacts Storage, Dialer, People.
I'm now getting this on my new HTC One (M7). If I clear the cache, it seems to sort it. Until the next time. Surely there must be a fix somewhere? I tried wiping the phone & that hasn't helped.
I have Skype on my phone but it hasn't been set up. & I can't see how other apps would affect this.
I'm running Android ver 4.1.2
Any advice would be appreciated - can't see any updates or anything, whereas when I had the HTC One X, when I did a wipe, it gave me a "people" update to do (although I didn't have this problem on that).
happening to me, seemingly at random, htc one uk gsm. I havent modded or installed any roms or similar.
Clearing the data etc/force stopping or rebooting etc fixes it, but it appears again at some point.
I also have a strange extra entry in the call log, which is a newly created "unknown" outgoing call entry, timed at 5 mins exactly that gets updated whenever there is a call in/out to my phone. It's always there.
Anyhow, I will not reset my phone as i've only had it a couple of weeks. It's setup how i need it, and thus i will not go nuclear on it just yet. People have already said resetting hasnt fixed it for them etc.
I noticed also, that it's not connected to installing apps specifically, as it happens at times that new apps have not been installed. It also happens sometimes after app updates. I assume its an app that plugs into the contacts, syncing and whatnot so im hoping whichever app it is will eventually get updated?? Cheers.
I'm really confused. I have the HTC One S on T-Mo. I've not tried to root my phone, I've not done ANYTHING at all to change anything yet my Contacts will not open and if I open the phone dialer and hit the contacts tab, I get the same above message. I've cleared my cache and tried all the above options and still nothing?!?!?!?
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