Personally I think all phone insurance is a waste for most users (unless you're at a very high risk of breaking your phone). And I refuse on principle to PAY for warranty coverage after a year for something Verizon is making me take a 2 year contract on.
But that's just me.
While I agree, I took out an insurance policy for my phone from Squaretrade since it was cheaper. It is the only device I have insurance on. Not that I try to break the phone, but let's just say that I'm a lot less careful knowing I'll get $600 back if it does break.
While I agree, I took out an insurance policy for my phone from Squaretrade since it was cheaper. It is the only device I have insurance on. Not that I try to break the phone, but let's just say that I'm a lot less careful knowing I'll get $600 back if it does break.
i have herd of squaretrade what kinda of stuff do they offer man
__________________
~kid
Samsung Galaxy Nexus (Rooted & Unlocked) Rom: paranoidAndroid 3.10 / leankernel
Motorola XOOM (XDA one click root) Rom: Team EOS JB 4.2.1 / Stock
Asus Nexus 7 (Rooted & Unlocked) Rom: leanstock / stock
i have herd of squaretrade what kinda of stuff do they offer man
I can't comment on the process of actually filing a claim, but they offer accidental insurance (and extended warranties) on electronic devices. It is a $50 deductible for any accidental claim (warranty claims are free). If they can't repair your device , they will give you a check for the full retail value of it (supposedly). It cost me $100 for 2 years of extended warranty and accidental insurance.
My phone had an empty wine bottle dropped on it last night, shattering the glass. Started my asurion claim on their website until they told me to call. I was told to expect my replacement phone tomorrow. They hadn't really specified, and I never thought to ask, but I assume I've got another incredible on the way...
My phone had an empty wine bottle dropped on it last night, shattering the glass. Started my asurion claim on their website until they told me to call. I was told to expect my replacement phone tomorrow. They hadn't really specified, and I never thought to ask, but I assume I've got another incredible on the way...
Follow up and let us know if it was a DInc1 or a Dinc2. Thanks
My buddy got his inc wet, i assume assurion is verizons insurance cause thats what he has, ( i dont do insurance cause i take car of my stuff) they sent him an inc it had issues so he called verizon and they sent him an inc2 for free, and i think it was a brand new inc2, maybe its cause he has like 5 phones on his account and most of them have data.
My buddy got his inc wet, i assume assurion is verizons insurance cause thats what he has, ( i dont do insurance cause i take car of my stuff) they sent him an inc it had issues so he called verizon and they sent him an inc2 for free, and i think it was a brand new inc2, maybe its cause he has like 5 phones on his account and most of them have data.
Yeah, what you get is a crap shoot of how many times has it been replaced, who you talk to, your account size and history, and a random prime number.
I remember Asurion was giving people problems about "water damage" for awhile which is stupid since they cover "loss". oops my water logged phone was lost, please send me a new one.
Alltell is gone and verizon if different if your paying for it you can get as many replacements as you want
I realize this, but the junk refurbished phones still apply. Why spend $100+ for something u could buy used for maybe a little more? and this way you are NOT required to pay anything unless your phone truley does break.
My friend has his screen cracked and had the incredible, and ended up getting the incredible 2 with no problems.
I wonder because of the fact that they now have a good amount of incredible 2's, that they are able to replace incredible 1's with 2's when a replacement is needed.
My friend has his screen cracked and had the incredible, and ended up getting the incredible 2 with no problems.
I wonder because of the fact that they now have a good amount of incredible 2's, that they are able to replace incredible 1's with 2's when a replacement is needed.
Why would they have a "good amount " of refurbished incredible 2?
Seems like they would have more.refurbished incredible.
Why would they have a "good amount " of refurbished incredible 2?
Seems like they would have more.refurbished incredible.
Yes and no. The Incredible has been out longer, and among the sales, returns and warranty exchanges on the device I bet there are fewer decent Incredibles versus Incredible 2 models. Support for the Incredible is going to wane. I highly doubt the Incredible 2 is going to get kicked to the curb after awhile also. Phones running up to 3G only, regardless of processors and OS versions, won't be the hot ticket anymore. They have to have a good number of current refurbs on hand to support the latest product.
Surely a person who just got an Incredible 2 doesn't want to get the OG Incredible.
Edit:
I do have a legitimate claim in with Asuiron from earlier this month that I couldn't complete because the fine folks at Asurion couldn't validate my address. I know with my Incredible being rooted I could not turn it in to Verizon and risk getting charged for the replacement. I have suspected water damage but the visible moisture indicators have not gone off.
Asurion in the online process informed me that since the Incredible is no longer being produced, my replacement will be a Incredible 2. Your mileage will vary.
Last edited by wamsille; July 29th, 2011 at 01:26 PM.
Reason: New information
Got my replacement last night, dinc 1. Not sure if it's a refurb or not. The only difference I've seen other than the packaging is the battery, which is black, not red.
Hi all, just got my replacement for my Dinc from Asurion yesterday. Dinc2 in original verizon packaging all wrapped up like a new phone. Absolutely no marks on it, no marks on an contacts. Everything I can look at on it looks like a brand new phone. I've gotten Asurion replacements before and they usually came boxed in a black box in ziploc style bags. This came in all heat sealed like my original incredible did when it was new. Anyone else had this happen? I've heard alot of horror stories about refurbed Inc2's coming in terrible condition. Was really suprised hope some others get replacements in this condition.
My replacement (refurb) inc liked to restart itself at random times. I called Asurion back, and now I have a new (not refurb!) inc2 in the mail. Not bad...
My replacement (refurb) inc liked to restart itself at random times. I called Asurion back, and now I have a new (not refurb!) inc2 in the mail. Not bad...
Quality customer service for Asurion? Crazy talk! maybe they got tired of the bad press and are working on their image. Congrats!
I think this must be luck of the draw, a call yesterday and it was sorry sir we are required to send an incredible 1 to you...canceled my claim, might as well wait for my ne2. Sucks...
Had an issue with my replacement Inc and the Asurion rep said he was sending an Inc 2. We'll see if it is a Inc 1 or 2 when the package comes...
Did anyone that got an Inc. 2 as the replacement have a SD card come with theres?
Last edited by g-android10; August 6th, 2011 at 05:37 PM.
Had an issue with my replacement Inc and the Asurion rep said he was sending an Inc 2. We'll see if it is a Inc 1 or 2 when the package comes...
Did anyone that got an Inc. 2 as the replacement have a SD card come with theres?
I also have a blown speaker. I called in this morning, she said they have the orig dinc in stock. I put a hold on my claim. I am afraid if a bad inc. Mine has been flawless till now.
I also have a blown speaker. I called in this morning, she said they have the orig dinc in stock. I put a hold on my claim. I am afraid if a bad inc. Mine has been flawless till now.
You can replace the speaker yourself. I think the part is like $15.
The Following User Says Thank You to drdoom For This Useful Post:
trust me the INC2 may seam like an upgade but verizion will F*** you with this phone i have had mine for 5 weeks and i kid you not i have had 5 PHONES in thoes 5 weeks it is the worse thing i have ever had phone wise
trust me the INC2 may seam like an upgade but verizion will F*** you with this phone i have had mine for 5 weeks and i kid you not i have had 5 PHONES in thoes 5 weeks it is the worse thing i have ever had phone wise
I think it is strange that incredible 2 isn't near as good as #1. Thunderbolt is not impressing me either.
it really isint i WANT MY INC1 back so bad i HATE the inc2 it is by far the worse phone i have ever had period... i wish i would have got the charge or the revolution instead f this POS
it really isint i WANT MY INC1 back so bad i HATE the inc2 it is by far the worse phone i have ever had period... i wish i would have got the charge or the revolution instead f this POS
What do you hate so much about the inc2? I haven't had a single problem with mine, and I went through 2 Dincs with bad screens within 2 weeks of upgrading when i originally got it, so the inc2's been a world better for me.
What do you hate so much about the inc2? I haven't had a single problem with mine, and I went through 2 Dincs with bad screens within 2 weeks of upgrading when i originally got it, so the inc2's been a world better for me.
How do you file a claim with them? And is there a deductible? I got my Inc at BB and pay for the insurance as well. My camera lens is cracked. Figure I might as well try my hand at this. Ive been eyeing an Inc 2 for quite some time.
How do you file a claim with them? And is there a deductible? I got my Inc at BB and pay for the insurance as well. My camera lens is cracked. Figure I might as well try my hand at this. Ive been eyeing an Inc 2 for quite some time.
Do you have the Verizon insurance (which is through Asurion) or do you have the Best Buy warranty? They are not the same and offer different services.
my inc2 I got from assurion was brand new. You just gotta keep trying to get it. Keep asking what phone they will give you, it varys by every hour. I haven't had a single issue with my inc2, I love the thing.
Device(s): Droid Razr, BN Nook Color (running CM 7). Formerly Droid Incredible I and Samsung Behold II (POS).
Carrier: Not Provided
Thanks: 287
Thanked 595 Times in 411 Posts
Quote:
Originally Posted by whitedragon551
Might be through BB. I think I pay $9 a month or something like that.
Then you have coverage through best buy. If you file a claim with them they will send the phone to their repair facility, where it will sit around for days/weeks before they look at it. No matter what's wrong with it they will try and repair it first. And they don't cover lost or submerged phones.
Then you have coverage through best buy. If you file a claim with them they will send the phone to their repair facility, where it will sit around for days/weeks before they look at it. No matter what's wrong with it they will try and repair it first. And they don't cover lost or submerged phones.
And, don't forget they will give you a replacement phone during this time. The cheapest non-smartphone they can find. At least that is what I have heard since I have never purchased or used the BB warranty/insurance service.
And, don't forget they will give you a replacement phone during this time. The cheapest non-smartphone they can find. At least that is what I have heard since I have never purchased or used the BB warranty/insurance service.
Jeff
actually, I'm pretty sure you have to pay extra for the "premium" protection plan that gives you a loaner phone and expidited service.
I worked at bby for 8 years, and when they started with that black tie BS is when the company started going down hill. Just cutting corners. And euph is absolutely correct, the phone will take 7-14 days I believe to get "repaired" and sent back to the store. Once it gets to the store, you will have to wait for them to actually call you and tell you its in (which could take a while longer)
In short, don't buy your phone at bby, and if you do, don't get black tie, lol.
Then you have coverage through best buy. If you file a claim with them they will send the phone to their repair facility, where it will sit around for days/weeks before they look at it. No matter what's wrong with it they will try and repair it first. And they don't cover lost or submerged phones.
Quote:
Originally Posted by jeffgman
And, don't forget they will give you a replacement phone during this time. The cheapest non-smartphone they can find. At least that is what I have heard since I have never purchased or used the BB warranty/insurance service.
Jeff
I just found this out by calling them. Complete crap, oh well. Atleast I can cancel it.
actually, I'm pretty sure you have to pay extra for the "premium" protection plan that gives you a loaner phone and expidited service.
I worked at bby for 8 years, and when they started with that black tie BS is when the company started going down hill. Just cutting corners. And euph is absolutely correct, the phone will take 7-14 days I believe to get "repaired" and sent back to the store. Once it gets to the store, you will have to wait for them to actually call you and tell you its in (which could take a while longer)
In short, don't buy your phone at bby, and if you do, don't get black tie, lol.
I got my Incredible at Best Buy for free, so it was a pretty good deal. But, I did not go with the Best Buy warranty, I stayed with the Verizon insurance. I just did not like the fact that if I lost my phone it was not covered by the Best Buy warranty.
Everything I can look at on it looks like a brand new phone. I've gotten Asurion replacements before and they usually came boxed in a black box in ziploc style bags. This came in all heat sealed like my original incredible did when it was new. Anyone else had this happen? I've heard alot of horror stories about refurbed Inc2's coming in terrible condition. Was really suprised hope some others get replacements in this condition.
and the otterbox defender's getting delivered today.
