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Old September 7th, 2011, 11:40 AM   #1 (permalink)
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Lightbulb [Problem and Solution] After GB Update, missing apps? Avoid reinstalling, try this...

Ok, so this information is probably buried in a few threads, but I suspect it should be called out, because people are going to have this happen, and not find the info easily.

PROBLEM
You got your update to Gingerbread, and now it seems a bunch of apps are missing. You may not see any connection as to why certain apps are missing and others are not--however, the issue is related to apps that reside on the SD card. You may have moved some on there, or they may have moved themselves (some apps just install to SD card, without user intervention).

QUICK NOTES:
When I refer to internal storage, I mean the ~6.5 GB internal storage, NOT the ~750 MB app storage. Both reside inside your phone, but one is available only for apps (app storage), the other mounts as a drive (internal storage), just like the SD card, when you connect your phone to a computer and mount the drives (three show up, two drives and a CD rom). This internal storage is also known as emmc storage, so you might see me refer to that as well.

SOLUTION

1) Mount your internal and SD drives on a computer
2) Move the contents of the SD cards ".android_secure" folder to the internal storage drive, in the same location, at the top level.
3) Then unmount your drives
4) Reboot your phone. [reboot may not be necessary; you can just wait a few minutes and see].

Hopefully many or all of your missing apps will come back. This has been reported by a number of people as fixing some or all of their missing apps. Once you do this, you should be "fixed" permanently. For new apps, you can still move apps to SD with impunity. Just be clear, you need space on your internal (~6.5GB partition) not SD card.

CAVEATS
Anything that causes just your SD card to be unmounted and mounted will revert the .android_secure from the internal to SD, causing missing apps again (temporarily). So if you either:
- Eject or pull out your SD card and reinsert it
- unmount and remount it from the settings menu
it will cause the SD card to become your secure partition incorrectly, and you will temporarily loose access to all apps that have been "moved to SD".

To solve this, you need to either
- connect to a PC and mount drives then unmount,
- do a hard reboot: (turn off fast boot and reboot, boot to recovery if you have root, or pull the battery--which I don't recommend).
Either of these will cause the secure partition to be taken from the internal storage again.

(Alternate) Temporary Solution
If you are looking for an alternate solution to the problem; perhaps if you don't have access to a computer to plug your phone into (incidentally, file managers on the phone can't solve this problem, as the .android_secure directory is not properly available unless the drives are mounted to your computer), an alternate solution is to force the SD card to remount, as mentioned above in caveats section. To be clear, this is what CAUSES problems if you have moved your .android_secure folder over...but it will SOLVE the problem temporarily if you haven't.

OTHER COMMENTS
- I have seen people say they have just reinstalled all the missing apps. This will work, as it puts them correctly on the internal storage. However, without understanding what is going on, you will still be subject to the above CAVEATS.
- Some people are pulling their SD card out before the update, and then inserting it after. This is equivalent to the above temporary solution. Any full reboot or mount/unmount of drives with the computer will reset you (to broken).
- I have lived with this for a while, and honestly, it isn't that big a deal once you know what is going on...once you move your apps, things generally work as they should.
- If you really want to do this "perfect" such that you never have any app issues, then before you upgrade, you should create the .android_secure folder (if needed) on the emmc and copy (not move) the contents before the upgrade. After the upgrade, you can then clear the contents of the folder off the SD card...

TECHNICAL DETAILS

The problem, if you care (if you don't, stop reading, you are done), is the new update incorrectly mounts the internal storage for the Apps2SD functionality, and therefore, all your apps that were moved to SD are suddenly on the wrong drive.

This is clearly wrong for a number of reasons, and will also result in other bugs. For example, when you go to the Settings/Applications/Manage Applications menu, and choose the On SD Card, it shows at the bottom of the screen the space available ON THE SD CARD, even though when you move the app, it will be going to internal storage, which may or may not have free space, totally unrelated to the info shown. I'm sure that won't confuse anyone, when their internal space is full, but they have space on the SD, and it shows the space, but they can't move. Nice.

Anyway, this bug has been around since the April leak and been called out in a few places, and had already been fixed in cyanogenmod as issue 2470.



If only VZW or HTC developers read xda or here! Sigh. I had hoped the last minute delay was to fix this issue. Guess not. I wonder if we will get an update for this update

Cheers,
RoboCuz

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Old September 7th, 2011, 12:20 PM   #2 (permalink)
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can we just move the apps back to sd card after rebooting etc. saves having to unmount mount sd card after every restart
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Old September 7th, 2011, 12:32 PM   #3 (permalink)
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Nope. Unfortunately, the GB update seems to always mount the .android_secure from the internal storage, so it will always look for the apps to be located there.

So until this is fixed, the Apps2SD functionality is a misnomer, it really moves your apps to the internal storage.
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Old September 7th, 2011, 12:36 PM   #4 (permalink)
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so you are saying can no longer move apps to SD, or each time you restart phone they will not show up. unless you mount unmount the phone???

What happens for the folks that have many apps to much for internal storage. I am not one of those just asking.
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Old September 7th, 2011, 12:44 PM   #5 (permalink)
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You can no longer move apps to the SD card. You can still take the Apps 2 SD action, however it moves them to internal storage.

By internal storage, I am not speaking of the ~700MB app storage however, but the ~6.5GB of internal storage...so there is still PLENTY of space for tons of big apps, if you use it correctly

So this action is still very useful, and for most people, I suspect they will have enough space on internal, that it is really an upgrade inconvenience, but after, they probably won't even notice, things hopefully will still work as they should.

[NOTE: Unless you are rooted and do nandroid backups; if you do, clockworkmod doesn't backup the correct location. Amon Ra (the latest) does, I believe, with the correct settings. ]
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Old September 7th, 2011, 12:49 PM   #6 (permalink)
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ok so basically I need to move all my apps to the phone storage from my SD card to avoid them dissapearing, or use fast boot and then it seems to be ok.
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Old September 7th, 2011, 01:00 PM   #7 (permalink)
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I don't think fast boot changes anything....that may solve other problems, but I have not seen it effect this at all.

You can move all your apps the phone storage, and then after the update, you can move them back to SD (and they will go to the emmc storage not SD, but still free up space on the app storage area).

You can also just copy the files in the .android_secure directory on the SD card to the .android_secure directory on the internal storage (the other mounted disk when you mount both) after the upgrade. If you do this, you should be okay as well.

Actually, in theory, you should be able to copy the files from the SD to the other drive (internal) BEFORE the upgrade, and then after you upgrade, when you first boot into GB, it will find them. Just copy, don't move, and you should not have any problem (at least with this particular issue) during upgrade.
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Old September 7th, 2011, 01:07 PM   #8 (permalink)
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I am already updated. Sorry new to all this so just trying to get my Stuff straight. Most of my apps are moved to the SD card.

When I updated like others quite a few were gone, most came back from the amazon market purchases after I re authenticated that app. The others came back after I unmounted & remounted the SD card.

When I use fast boot all apps are always there I assume since fast boot doesn't unmount the SD card when shutting down. So that seems like a work around sort off?

With fast boot off powering on those apps on the SD card are missing again and to get them back you have to again unmount & Mount SD card.

Basically the real fix for now is to move all apps to the phone.

Hope that makes sense. Is there an advantage to fast boot or not besides the obvious time saved?
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Old September 7th, 2011, 01:32 PM   #9 (permalink)
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oh, now I see...it isn't the fast boot that is making a difference, it is the umounting and remounting! Now that is strange!

According to the bug that I reference in the beginning, it claims that the mounting order is not deterministic--I have always had the internal mount first. But you are saying that on phone reboot, the internal seems to mount, but when you mount and umount your SD card from the computer, it mounts that as your secure?

Hmmm...are you ejecting and inserting your SD card from your phone? Or are you connecting the phone to a computer via a cable and just choosing the mount drives option (which should mount two drives...three if you count the CD rom drive)? That's the way I mount it, so I have access to both internal and SD and you can then just copy the directory from one folder on one drive to the other drive. And when I take my phone off the computer, it always mounts the .android_secure from internal, not SD. Interesting.
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Old September 7th, 2011, 01:43 PM   #10 (permalink)
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Robocuz,
I suggested enabling fastboot to a user out of curiosity, it seems to have worked so far for those that have tried it. My theory was that the fastboot option may never unmount the SD card as a true shutdown/restart would. It seems if these same users do a battery pull, the problem persists. So it's a workaround more than anything but I suspsected this might be the case.

If your fix works long term it would clearly be the best option.
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Old September 7th, 2011, 01:49 PM   #11 (permalink)
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Originally Posted by RoboCuz View Post
oh, now I see...it isn't the fast boot that is making a difference, it is the umounting and remounting! Now that is strange!

According to the bug that I reference in the beginning, it claims that the mounting order is not deterministic--I have always had the internal mount first. But you are saying that on phone reboot, the internal seems to mount, but when you mount and umount your SD card from the computer, it mounts that as your secure?

Hmmm...are you ejecting and inserting your SD card from your phone? Or are you connecting the phone to a computer via a cable and just choosing the mount drives option (which should mount two drives...three if you count the CD rom drive)? That's the way I mount it, so I have access to both internal and SD and you can then just copy the directory from one folder on one drive to the other drive. And when I take my phone off the computer, it always mounts the .android_secure from internal, not SD. Interesting.
Think we are a little mixed up here which is most likely my fault sorry.

1. I updated without moving any apps

2. I still havent moved any apps (from sd to internal)

3. When first turning my phone back on after the upgrade I had missing apps.

4. To get them back in settings, sd/storage, I unmounted then mounted the SD card that brought the apps back.

5. When shutting the phone off and turning it back on as long as fast boot is checked the apps always come back. I dont think fast boot unmount/mounts the sd card on shut down/restart.

6. If I uncheck fast boot and shut down, when I turn the phone back on the apps are gone again, to fix this I can again go into settings, sd/storage and unmount the sd card and then mount in again.

I am doing all this from the phone.

I was saying it seems fast boot seems like a work around to not having the apps going away again.

If not using fast boot the apps will all go away, so it seems moving them to the phone is the best option. Sorry if I am not making sense.
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Old September 7th, 2011, 01:54 PM   #12 (permalink)
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@Robocuz,
Just to be clear, using your method, it would provide a sort of "semi-permanent" solution for all the current apps on sd right? However, if any future apps are placed on the SD, would you need to undergo this proceedure again for them to be recognized properly long term?
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Old September 7th, 2011, 01:58 PM   #13 (permalink)
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Originally Posted by RoboCuz View Post
Mount your internal and SD drives on a computer, and copy the contents of the SD cards ".android_secure" folder to the internal storage drive, in the same location, at the top level. Then unmount your drives and reboot your phone. Hopefully many or all of your missing apps will come back. This has been reported as fixing at least some users problems.
Thanks!!!! This worked for me!
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Old September 7th, 2011, 02:24 PM   #14 (permalink)
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Originally Posted by iowabowtech View Post
@Robocuz,
Just to be clear, using your method, it would provide a sort of "semi-permanent" solution for all the current apps on sd right? However, if any future apps are placed on the SD, would you need to undergo this proceedure again for them to be recognized properly long term?
For the first question, yes it is permanent for all current. For the second, no, there is no problem. New apps will get "correctly" moved to that emmc when you "move to SD"; so they go to the right place. Honestly, for most people, once you move the apps to the internal, as long as you have enough space, you will not notice anything. Except if you unmount and remount JUST your SD card, either as described below, or by pulling out your SD card and shoving it back in.

Quote:
Originally Posted by drews66 View Post
Think we are a little mixed up here which is most likely my fault sorry.

[stuff deleted...]

4. To get them back in settings, sd/storage, I unmounted then mounted the SD card that brought the apps back.

5. When shutting the phone off and turning it back on as long as fast boot is checked the apps always come back. I dont think fast boot unmount/mounts the sd card on shut down/restart.

[stuff deleted]

Sorry if I am not making sense.
You made perfect sense, and I completely get it now! And I can confirm, it does "fix" it, temporarily. For me, I have already moved my apps to the correct location, so for me, it broke it

[technical details you can ignore: When I unmounted the SD card, it also unmounted the android_secure partition (asec) from emmc. And then when it remounted it, it mounted asec from there. So of course, all my SD apps are still missing. Heh. So then I plugged my phone into a computer and mounted both drives, and then unplugged, and now I am back to good--a hard reboot would also have worked. ]

So as mentioned at the top of _this_ post, if you follow my suggestion from the FIRST post in the thread, this is probably the one thing that will break: if you pull out your SD card from the phone while it is up, and then put it back in (or do as you did, and unmount and mount), it will screw up all your apps you moved to "SD", until you do a "hard" reboot, or connect your phone to your computer and mount the drives.

Hopefully I didn't confuse everyone else with this message
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Old September 7th, 2011, 03:47 PM   #15 (permalink)
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Originally Posted by RoboCuz View Post
For the first question, yes it is permanent for all current. For the second, no, there is no problem. New apps will get "correctly" moved to that emmc when you "move to SD"; so they go to the right place. Honestly, for most people, once you move the apps to the internal, as long as you have enough space, you will not notice anything. Except if you unmount and remount JUST your SD card, either as described below, or by pulling out your SD card and shoving it back in.



You made perfect sense, and I completely get it now! And I can confirm, it does "fix" it, temporarily. For me, I have already moved my apps to the correct location, so for me, it broke it

[technical details you can ignore: When I unmounted the SD card, it also unmounted the android_secure partition (asec) from emmc. And then when it remounted it, it mounted asec from there. So of course, all my SD apps are still missing. Heh. So then I plugged my phone into a computer and mounted both drives, and then unplugged, and now I am back to good--a hard reboot would also have worked. ]

So as mentioned at the top of _this_ post, if you follow my suggestion from the FIRST post in the thread, this is probably the one thing that will break: if you pull out your SD card from the phone while it is up, and then put it back in (or do as you did, and unmount and mount), it will screw up all your apps you moved to "SD", until you do a "hard" reboot, or connect your phone to your computer and mount the drives.

Hopefully I didn't confuse everyone else with this message

Gonna give this a try shortly when I get 5 minutes noticed the android secure folder on the phone is empty. noticed after ejecting the phone from the computer it broke the apps again. So I would have to remount/mount sd card under this circumstance to.


EDIT so we copy the files over not move them, is there a reason for having the files in the android secure on both drives phone & SD card?
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Old September 7th, 2011, 04:20 PM   #16 (permalink)
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2 questions.
1st: Does that mean I have to have the app on both my SD card, and on the internal storage(the one that is 6.5GB)
2nd: I have just done what you said, and it seems that my apps are in my app drawer now, but they don't have icons(just the green android picture instead) in the folder on my homescreen although if I press on the app it still boots up.
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Old September 7th, 2011, 04:21 PM   #17 (permalink)
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2 questions.
1st: Does that mean I have to have the app on both my SD card, and on the internal storage(the one that is 6.5GB)
2nd: I have just done what you said, and it seems that my apps are in my app drawer now, but they don't have icons(just the green android picture instead) in the folder on my homescreen although if I press on the app it still boots up.
2. Give it a few seconds and the pictures should come back. Or at least they do for me they load with just the plain android picture and the app works and it take a bit for the correct picture to show.
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Old September 7th, 2011, 04:22 PM   #18 (permalink)
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I'm waiting for the update to hit my phone.....in preparation I moved all of my apps back to the phone. Was this the best thing to do or should I have left them on the SD card and just keep fast boot checked once I get the update?
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Old September 7th, 2011, 04:23 PM   #19 (permalink)
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I'm waiting for the update to hit my phone.....in preparation I moved all of my apps back to the phone. Was this the best thing to do or should I have left them on the SD card and just keep fast boot checked once I get the update?

moving them seems best, since if you have to do a proper shutdown or battery pull the apps on your Sd card will break and you have to unmount/mount your sd card to get them back.
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Old September 7th, 2011, 04:47 PM   #20 (permalink)
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2. Give it a few seconds and the pictures should come back. Or at least they do for me they load with just the plain android picture and the app works and it take a bit for the correct picture to show.
I gave it like 5min and the pictures of the app still don't show up. Only way is to Force close HTC launcher.
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Old September 7th, 2011, 04:53 PM   #21 (permalink)
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moving them seems best, since if you have to do a proper shutdown or battery pull the apps on your Sd card will break and you have to unmount/mount your sd card to get them back.
So once I get the update downloaded and installed can I then move them back to the SD card?
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Old September 7th, 2011, 05:53 PM   #22 (permalink)
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Question:

The SD card issue.... This is currently an issue that pretty much makes the SD card obsolete. If all apps must be move back to the phone to work, what's the point of the SD card?

I have to assume that Verizon will get this fixed. Certainly it's funny that Verizon has software out there telling the Market it's an EVO and only let's you get carrier app's from SPRINT... LOL

Am I wrong here? I know there is the temp fix of unmount/remount.... But that's just unacceptable.

Very Surprised they haven't stopped the OTA yet!

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Old September 7th, 2011, 05:59 PM   #23 (permalink)
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think this should be a sticky for now....

sorry havent had time to read all the way through this yet but if this really does work it could be a BIG help....

everyone please continue to let the OP (and the rest of us) know if this helps
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Old September 8th, 2011, 05:32 AM   #24 (permalink)
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The menu |settings | SD &phone storage | Unmount SD card then Remount SD card method worked for me (except for getting my analog clock back - I'll work on that).

For folks looking for where the Fast book check box is located, it is under menu | applications.
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Old September 8th, 2011, 07:51 AM   #25 (permalink)
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so we copy the files over not move them, is there a reason for having the files in the android secure on both drives phone & SD card?
You probably want to move them, not copy...only advantage to having them in both places is if you do a nandroid, it will grab...but to do that right, you really want to copy back from emmc to sd right before backup...

I'll update first post to say move.

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Question:

The SD card issue.... This is currently an issue that pretty much makes the SD card obsolete. If all apps must be move back to the phone to work, what's the point of the SD card?
Not true...there are many things that can be stored on the SD card (music, pictures, video, backups, ...), just not the apps And moving them "to the SD card" is still useful, cause it gets them out of the ~750MB partition, and onto the larger ~6.5GB partition.

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So once I get the update downloaded and installed can I then move them back to the SD card?
Yes, you can. Honestly, I think the easiest thing to do is do the update, and then move the files from the one disk to the other. You can do the unmount / mount trick, but that seems to be more work in the long run.
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Old September 8th, 2011, 09:10 AM   #26 (permalink)
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SOLUTION

1) Mount your internal and SD drives on a computer
2) Move the contents of the SD cards ".android_secure" folder to the internal storage drive, in the same location, at the top level.
3) Then unmount your drives
4) Reboot your phone. [reboot may not be necessary; you can just wait a few minutes and see].
I need some help with this. I have access to a cpu with windows 7. I found the contents of the .android_secure folder but I'm not sure exactly where I'm supposed to move them to?

Should I cut or copy of the files?

Once they are moved how do I unmount the drives?

THANKS!
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Old September 8th, 2011, 09:16 AM   #27 (permalink)
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When you connect your phone to the computer, there should be two drives that show up. One is going to be your SD Card, where the .android_secure folder will exist and have lots of files probably in it.

The other drive, if you have already done the upgrade, will have a folder as well that will be likely empty or mostly empty. You want to move the contents of the folder from the SD card drive to the emmc or internal drive (the one that shows about 6.5 GB total space).

Then you just eject the drives and unplug the phone, and reboot. You should be all set.
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Old September 8th, 2011, 09:44 AM   #28 (permalink)
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I just discovered this unwanted "feature", and couldn't be more upset about it. Virtually all my apps were on the SD, and now vanished. What is Google/Verizon thinking???

This ranks right up there with the "improvements" made to Google Nav, where it dims the screen in hopes of solving a battery charging problem that I NEVER HAD. (Where supposedly your battery would go dead because supposedly the app runs more power than you can charge - not true for me).

Thanks for the advice here, I will try it, and hopefully I can get my phone back. But I'm seriously wondering about that I-phone thingy all the kids are talking about.

EDIT: The method above seems to work. Thanks again, RoboCuz...
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Old September 8th, 2011, 05:33 PM   #29 (permalink)
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Well I still have the problem were my icons don't show up on my folder, yet they do in the app launcher.
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Old September 8th, 2011, 05:47 PM   #30 (permalink)
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Originally Posted by RoboCuz View Post

CAVEATS
Anything that causes just your SD card to be unmounted and mounted will revert the .android_secure from the internal to SD, causing missing apps again (temporarily). So if you either:
- Eject or pull out your SD card and reinsert it
- unmount and remount it from the settings menu
it will cause the SD card to become your secure partition incorrectly, and you will temporarily loose access to all apps that have been "moved to SD".
Does rebooting the phone without fastboot enabled cause the SD card to unmount? I don't really want to keep fastboot enabled all of the time.
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Old September 8th, 2011, 07:01 PM   #31 (permalink)
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Well I still have the problem were my icons don't show up on my folder, yet they do in the app launcher.
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Old September 8th, 2011, 10:37 PM   #32 (permalink)
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So, I have this stupid OTA that has done nothing but mess up my phone so far. I've done every method listed to get the missing apps back... Nothing has worked. If it was just the apps, I could reinstall. But since the "update", I have had a continual warning of low storage space. I have had to remove apps just to make calls! Yesterday I had 182 apps with room to spare. Today, I have 64, and constant warning to remove more. Please help! I hadn't rooted because I assumed the OTA would be more stable. My perfectly reliable "incredible" phone is a glitchy mess and I'm heartbroken.
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Old September 9th, 2011, 06:05 AM   #33 (permalink)
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I am also getting not one but two memory space warnings saying I need to free 512k. I keep deleting apps, cache, etc and its not helping.
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Old September 9th, 2011, 03:40 PM   #34 (permalink)
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Well I still have the problem were my icons don't show up on my folder, yet they do in the app launcher.
What folder do you mean?
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So, I have this stupid OTA that has done nothing but mess up my phone so far. I've done every method listed to get the missing apps back... Nothing has worked. If it was just the apps, I could reinstall. But since the "update", I have had a continual warning of low storage space. I have had to remove apps just to make calls! Yesterday I had 182 apps with room to spare. Today, I have 64, and constant warning to remove more. Please help! I hadn't rooted because I assumed the OTA would be more stable. My perfectly reliable "incredible" phone is a glitchy mess and I'm heartbroken.
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I am also getting not one but two memory space warnings saying I need to free 512k. I keep deleting apps, cache, etc and its not helping.

Its not the cache its the data from apps.... go to manage applications and sort by size and try clearing data from them....

there is a huge thread about low space message but try to move bigger apps BACK TO PHONE first then put back on SD card...
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Old September 9th, 2011, 05:50 PM   #35 (permalink)
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I mean on Android you know how you can make folders and stuff on the home screen? Well I have a folder made on my homescreen for "Games" and the icons of the games aren't in the folder(just the name of the game and an android picture on a note), but if I click on the app it works.
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Old September 9th, 2011, 09:36 PM   #36 (permalink)
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So, I have this stupid OTA that has done nothing but mess up my phone so far. I've done every method listed to get the missing apps back... Nothing has worked. If it was just the apps, I could reinstall. But since the "update", I have had a continual warning of low storage space. I have had to remove apps just to make calls! Yesterday I had 182 apps with room to spare. Today, I have 64, and constant warning to remove more. Please help! I hadn't rooted because I assumed the OTA would be more stable. My perfectly reliable "incredible" phone is a glitchy mess and I'm heartbroken.
I'm with you - same problems & issues. When I called Verizon about it, I was told that the update was a success & no one was having any problems except me. Even when I mentioned the Sprint's market + 4.3" screen I was told that no one at Verizon had heard of anything like that. I was pretty much dismissed with suggestion of doing a factory reset.

I was just on Dell's mobile website & accidentally clicked on feedback, only to see a note saying it recognized my mobile phone as "HTC 001HT (Desire HD SoftBank)". That also explains why one my phone-model specific apps (international calling card dialer app) doesn't work since the GB update.

Is there anything we can do as a group to get Verizon to quickly fix this embarassing mistake? I tried above steps of copying files from the SD card to the phone's internal folder but it only resulted in the 2nd error others have reported. It got to a point where every click/action resulted in the error message popping up. It only went away after I reversed the copying steps & I'm able to use the phone. The one low on space error is still there continuously, several apps have the generic android icon but they work (i need to unmount/mount after any restart), slightly worse battery life since before GB, etc.

BTW, I have the original Incredible (preordered & received on day one) & have never rooted it. I absolutely loved it until now & would like to continue doing so...
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Old September 11th, 2011, 08:36 AM   #37 (permalink)
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I have an original Dinc (preordered) and had issues after upgrading my rooted phone using on of the OTA nandroid updates.

I mounted my phone (plugged in and selected disk drives) to my PC and copied all of the apps in the SDcard (a 32GB) from the .android_secure to the Internal 8gb drive.

I then copied them to my PC for safe keeping and removed them from the SDcard.

When done, I unmounted the drives... and did a reboot.

Everything came up without any issues after the boot including some of the missing apps.
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Old September 12th, 2011, 11:11 AM   #38 (permalink)
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I have an original Dinc (preordered) and had issues after upgrading my rooted phone using on of the OTA nandroid updates.

I mounted my phone (plugged in and selected disk drives) to my PC and copied all of the apps in the SDcard (a 32GB) from the .android_secure to the Internal 8gb drive.

I then copied them to my PC for safe keeping and removed them from the SDcard.

When done, I unmounted the drives... and did a reboot.

Everything came up without any issues after the boot including some of the missing apps.

Wish I'd tried this...I finally broke down and did a complete factory reset. So far, it seems to have fixed the issues, but I still live in fear every time I download a new app that the low storage notice will pop up. And, even though I backed everything up, I still lost a lot of valuable information within the actual apps.

One other thing... what, exactly, "upgrades" was I supposed to obtain from this update? Now that my phone is working again, I can't see how it functions any differently. Speed, battery, etc are all the same. Is there anything I can do to retrieve some of the benefits of gingerbread?
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Old September 12th, 2011, 12:03 PM   #39 (permalink)
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Originally Posted by LOVEDROIDS View Post
Wish I'd tried this...I finally broke down and did a complete factory reset. So far, it seems to have fixed the issues, but I still live in fear every time I download a new app that the low storage notice will pop up. And, even though I backed everything up, I still lost a lot of valuable information within the actual apps.

One other thing... what, exactly, "upgrades" was I supposed to obtain from this update? Now that my phone is working again, I can't see how it functions any differently. Speed, battery, etc are all the same. Is there anything I can do to retrieve some of the benefits of gingerbread?
Android 2.3 Platform Highlights | Android Developers
You can also google "changes in gingerbread", and ignore anything that has to do with delicious baked treats.
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Old September 14th, 2011, 09:24 AM   #40 (permalink)
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OK, I am brand new to the Android Forums and just joined simply because of this issue. I just upgraded to 2.3.4 the other day and have been going crazy trying to figure this out. I have done all the steps in this tread and found that although the icons directly on the home screens do get restored the icons inside folders do not - meaning they are there inside the folders but stay as the default droid icon. However they do work after performing the steps in this thread.

So... I found another forum website and the issue as they saw it was not only the the .android_secure folder but the HTC Sense Loader is loading before the SD card is mounted. This HAS TO BE AN ISSUE THAT NEEDS TO BE FIXED. Once I found that and go to Settings \ Applications \ Manage Applications \ All tab \ find HTC Sense and select it \ select Force Stop \ hit the home button -- that will restart the HTC Sense and all icons will appear correctly.

The question now is: Is there an App that will stop and start HTC Sense? I looked for a long time last night and see launcher apps but nothing that will stop and start it. As you all know this is extremely annoying and has to be fixed but I have no hope that it will be. My wife and I both have the Incredible and rotate 3 batteries so instead of charging it in my phone we have a desk battery charger and always have a fully charged battery on hand. Therefore I always do a battery pull - now this is happening every time I change my battery. I even went as far as buying a new 16 GB Micro SD card because I thought the upgrade screwed up my old card.

Any help or further suggestions would be great. I even looked for boot order apps to see if I could make sure that the SD card was getting mounted before the HTC Sense launcher runs but did not find anything...
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Old September 15th, 2011, 01:38 PM   #41 (permalink)
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I am experiencing the same problem with the icons not refreshing inside folders. I found an easy way to refresh them is with an app called Fast Reboot available in the android market. One click and it kills many running processes and tries to reclaim memory. It only takes a few seconds and you get the icons back. It is a free app. I cannot believe that Verizon let this POS out and didn't notice the problem(s). I think I am through with Verizon after this debacle.
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Old September 15th, 2011, 04:50 PM   #42 (permalink)
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*** Update *** this is apparently an issue with the mac os, not showing files and folders that begin with a period, they are hidden.


Probably a very noob question.

I have mounted my incredible as a drive on my macbook and i don't see the .android_secure folder on either mounted drive. Does this have something to do with the macbook? I have tried turning on usb debugging with no success either. Thanks for the help.
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Old September 16th, 2011, 07:51 AM   #43 (permalink)
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Not a mac person, but try looking here
Show all files in the Finder | Software | Mac OS X Hints | Macworld
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Old September 16th, 2011, 08:48 AM   #44 (permalink)
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jazzfreak, thanks. I found the solution after my last post.
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Old September 16th, 2011, 04:10 PM   #45 (permalink)
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Out of the blue, all my apps on the SD card disappeared, leaving me with a screen full of generic Androids in place of the icon. I simply unmounted the SD card, waited 30 secs and remounted. Fixed.

Any reason WHY this happens so arbitrarily? pretty frustrating.
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Old September 17th, 2011, 03:10 PM   #46 (permalink)
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Out of the blue, all my apps on the SD card disappeared, leaving me with a screen full of generic Androids in place of the icon. I simply unmounted the SD card, waited 30 secs and remounted. Fixed.

Any reason WHY this happens so arbitrarily? pretty frustrating.
Yes, if you read my first post....you currently have all your apps on your SD card, you have not moved them to EMMC (internal). you are currently doing the solution listed as "temporary". So anything you do that would cause both internal and external to unmount will cause the SD apps to go missing. If you reboot your phone, mount drives on a PC, etc...all those will cause the .android_secure to get unmounted from the SD card and mounted from internal.

You should mount your drives to a PC and copy the .android_secure or you will be plagued by this issue periodically. Or continue to do what you just did and umount and mount your SD card if you find them missing.

Cheers
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Old September 17th, 2011, 04:27 PM   #47 (permalink)
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Some other problems that I'm seeing since the 2.3 OTA on my Incredible: when I try to make a phone call, it takes about 10-15 seconds before the call is initiated; I'm unable to add a new contact or modify any existing contact information; even when I go to the Gmail Contacts on a website and make changes there, it doesn't reflect the changes on my phone.

I recently flew and had powered off the phone for the flight (both during to and return flights), when I restarted it each time on landing, it almost seemed like the phone was not shut down but just asleep in how fast it came back on (I'm sure I checked to see that it was shut down all the way). It could have done a fast boot or restarted by itself in my pocket - I'm not sure. I checked the battery status through the menu and Up Time is still in the hundreds of hours.

Anyone else, seeing anything like this or other weird things on their phones?

Also, with all these issues I'm wondering if the two year contract we signed obligates Verizon to maintain good service to the phone? Or is the contract one-sided and only requires the users to pay a fine if we do/don't do certain things. I guess, I need to pull up the contract and read it.
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Old October 23rd, 2011, 09:58 PM   #48 (permalink)
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I began to have the same problem soon after the least Android update to my HTC Incredible. None of the programs which I transferred from the internal phone memory to the SD card were operational (error launching application). I spent many hours re-installing everything. It seems that the problem repeated each time I connected the phone to the PC in an effort to download large quantities of mp3s. As soon as I disconnected from the PC, the phone would re-mount the SD card and the programs would disappear again. Again, I repeated the process of re-installing them. After another episode, I sought a Verizon store. The tech there appeared very knowledgeable, but none of his solutions worked. I followed his recommendation for moving the files from the SC card's Android_secure folder to the same-named folder in the phone's internal drive. I made sure to delete the files, as well as the folder on the SD card. I powered down and rebooted. The same problem persisted. Finally, I called Verizon's tech support whose tech (after much discussion with her colleagues) told me to just call *228, select option 1, wait for the registration process to complete, power off and re-boot. Then try to launch the inoperable programs. To my amazement all 'missing' programs were relocated the generic identical gray Droid icons were replaced by each program's original icon and each program was operational. I asked the tech why I was not prompted to run *228 after the update and was told, "The update was by Google for the Android, as modified for HTC, but the *228 is for Verizon. Go figure.....
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Old October 23rd, 2011, 11:55 PM   #49 (permalink)
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Awww - I was sooo excited to see this last post and just did the *228. BUT, the issue somewhat still exists. As I have posted previously I did the process for moving the Android_secure folder and files a long time ago and all of my apps do work even when they have the generic icon. However my icons that I have in the "root" home screens do come up as they should but anything I have in a folder does not until I use the fast reboot app. Again, I always change my battery with a freshly charged on (because these batteries die so quickly). If I just use the AC adapter then none of this is an issue. Still VERY annoying. I have done everything I can and assume there have to be others out there with the same issue. Hopefully Google and HTC with figure this out because I really feel like there is no one out there that I can directly talk to that can help - or even listen.
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Old November 15th, 2011, 07:40 AM   #50 (permalink)
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After getting the update this morning, I used Drew66's suggestion of just unmounting and remounting the SD card from the phone after a boot to get the APPs on my SD card back. It worked like a charm. I do realize that until Verizon updates this GB UPDATE that it is just a temporary fix. However Verizon has announced a new update to fix this problem:


http://support.verizonwireless.com/pdf/system_update/incredible.pdf

So with that in mind, I will just use the temporary fix until Verizon pushes the new update.

Thanks everyone!
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