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Old April 1st, 2010, 04:59 PM   #1 (permalink)
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Thumbs up My convo. w/ VZW store manager

(You can imagine my chagrin when I dashed back to work only to see the thread closed)

So I enter (mind you, this is the second time I've done this) and am immediately approached by the friendly 'floor guy'.

"How can I help you today?"

"Uh yeah, I was wondering what you can tell me about the Nexus One?"

"Oh, uh. Nothin'"

"Really? What about the HTC Incredible? Are you going to get either of these in any time soon?"

*PAUSE*

"Hang on... Christian!"

I turn to my left to see the store manager approaching.

"He knows what's up." he says.

"Hi, how can I help you today?"

"I'm wondering when the Nexus One is going to be available?"

"It's coming. About a week, maybe a week and a half."

"Oh really??"

"Yeah. But you won't be able to buy it here; you'll have to buy it online."

"Ok, cool. What about the HTC Incredible?"

"That's coming too."

"Oh no kidding! Do you think it will be a similar time frame? For when it comes out? A week, week and a half?"

"Yes."

"Well thank you very, very much."













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Old April 1st, 2010, 05:01 PM   #2 (permalink)
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Quote:
Originally Posted by Eshyn View Post
(You can imagine my chagrin when I dashed back to work only to see the thread closed)

So I enter (mind you, this is the second time I've done this) and am immediately approached by the friendly 'floor guy'.

"How can I help you today?"

"Uh yeah, I was wondering what you can tell me about the Nexus One?"

"Oh, uh. Nothin'"

"Really? What about the HTC Incredible? Are you going to get either of these in any time soon?"

*PAUSE*

"Hang on... Christian!"

I turn to my left to see the store manager approaching.

"He knows what's up." he says.

"Hi, how can I help you today?"

"I'm wondering when the Nexus One is going to be available?"

"It's coming. About a week, maybe a week and a half."

"Oh really??"

"Yeah. But you won't be able to buy it here; you'll have to buy it online."

"Ok, cool. What about the HTC Incredible?"

"That's coming too."

"Oh no kidding! Do you think it will be a similar time frame? For when it comes out? A week, week and a half?"

"Yes."

"Well thank you very, very much."












Love the gif haha.

Now the question remains, where is the announcement?!
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Old April 1st, 2010, 05:02 PM   #3 (permalink)
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Love the gif haha.

Now the question remains, where is the announcement?!
I'm hoping either tomorrow or Monday.
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Old April 1st, 2010, 05:03 PM   #4 (permalink)
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this is great news although a day, day and a half sounds better lol.
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Old April 1st, 2010, 05:12 PM   #5 (permalink)
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I will thank u tomorrow when its not April fools day.
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Old April 1st, 2010, 05:13 PM   #6 (permalink)
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I'm hoping either tomorrow or Monday.
I was hoping March though and we saw how that turned out
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Old April 1st, 2010, 05:15 PM   #7 (permalink)
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I will thank u tomorrow when its not April fools day.
I would not joke about this.
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Old April 1st, 2010, 05:17 PM   #8 (permalink)
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OK...can we all just agree that any news from a "verizon guy" is pure speculation? They are all reading the web...and everything on the web starts in this forum...

Here is what MY verizon guy said today.....he is a personal friend for over 20 years and he owns a verizon store. I finally thought we were close enough to release to ask him about it.

He said:

I'm looking into it but nothing on the order site yet. I'll let you know what I find. I did see that the iPhone is coming this summer!!
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Old April 1st, 2010, 05:17 PM   #9 (permalink)
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Well we'll see how it goes...I don't think we'll see anything out of Verizon tomorrow, but Monday could be better. Like I was saying in the other post, the N1 will only be available online from Google, thats their little baby...Some stores might get a floor model to play with, but that would be the extent of it.

It was my understanding that the Incredible would be the Verizon in-store counterpart to the N1.
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Old April 1st, 2010, 05:29 PM   #10 (permalink)
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Originally Posted by miniSQ View Post
OK...can we all just agree that any news from a "verizon guy" is pure speculation? They are all reading the web...and everything on the web starts in this forum...

Here is what MY verizon guy said today.....he is a personal friend for over 20 years and he owns a verizon store. I finally thought we were close enough to release to ask him about it.

He said:

I'm looking into it but nothing on the order site yet. I'll let you know what I find. I did see that the iPhone is coming this summer!!
I don't know, this guy seemed pretty damn certain of it.
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Old April 1st, 2010, 05:30 PM   #11 (permalink)
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he probably said that so you can leave his store with a smile or he can be correct that it maybe coming.
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Old April 1st, 2010, 05:32 PM   #12 (permalink)
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he probably said that so you can leave his store with a smile or he can be correct that it maybe coming.
I just thin that if it were any other regular Verizon goon, he would have tried to get this guy into another device rather than telling him to come back in a few days.
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Old April 1st, 2010, 05:33 PM   #13 (permalink)
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I don't know, this guy seemed pretty damn certain of it.
Until you see the phone in your hand, or its on the verizon site... its all speculation
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Old April 1st, 2010, 05:39 PM   #14 (permalink)
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What about announcing the phones for Easter? Not to be released Easter, but just announced about then. It's a holiday...It's a guess...It'ss a stab in the dark.
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Old April 1st, 2010, 05:46 PM   #15 (permalink)
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What about announcing the phones for Easter? Not to be released Easter, but just announced about then. It's a holiday...It's a guess...It'ss a stab in the dark.
The HTC Peep???
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Old April 1st, 2010, 05:50 PM   #16 (permalink)
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i for one prefer to believe that i will have my new phone next week, even though it may not happen. i enjoy getting my hopes up and constantly getting my world crushed.
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Old April 1st, 2010, 05:51 PM   #17 (permalink)
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This is a quote by a user from the Verizon Wireless forums.... Don't shoot the messenger

I spent most of all day yesterday on the phone and waiting for return phone calls from Verizon. I will have to admit that they did answer all of my questions.
The 2.1 is out for the Moto Droid. It is being put out in 25,000 groups. From what I understand. He might have said 250,000, I am not sure. I would assume the older customers are going to be upgraded first.
Now for the bad news. Us Eris users. HTC told this rep that the 2.1 would be available no later than the end of April. It should be sooner, but they couldn't promise that. How it will be sent out, they are not sure yet. They are sure it will be sent out in "blocks" but nothing on how many at a time yet.
For those waiting for the Incredible. HTC is still testing it. They have till June to finish the testing and promote the phone. Verizon has not accepted the phone yet and not sure they even will take it. Depends on the results of the testing.
They have no plans even if they do accept it to offer it as an upgrade as of now. So... the Eris users are the ones that get the shaft this time if Verizon does pick up the Incredible.
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Old April 1st, 2010, 05:56 PM   #18 (permalink)
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Originally Posted by scott5626 View Post
This is a quote by a user from the Verizon Wireless forums.... Don't shoot the messenger

I spent most of all day yesterday on the phone and waiting for return phone calls from Verizon. I will have to admit that they did answer all of my questions.
The 2.1 is out for the Moto Droid. It is being put out in 25,000 groups. From what I understand. He might have said 250,000, I am not sure. I would assume the older customers are going to be upgraded first.
Now for the bad news. Us Eris users. HTC told this rep that the 2.1 would be available no later than the end of April. It should be sooner, but they couldn't promise that. How it will be sent out, they are not sure yet. They are sure it will be sent out in "blocks" but nothing on how many at a time yet.
For those waiting for the Incredible. HTC is still testing it. They have till June to finish the testing and promote the phone. Verizon has not accepted the phone yet and not sure they even will take it. Depends on the results of the testing.
They have no plans even if they do accept it to offer it as an upgrade as of now. So... the Eris users are the ones that get the shaft this time if Verizon does pick up the Incredible.
I don't see how that would make sense, as reliable sources have told us that testers at *Verizon* have had the phone for awhile now.

Also, when has Verizon ever brought out a new phone and not allowed people to upgrade to it? That wouldn't make any sense, since when you upgrade you also extend your contract with them.
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Old April 1st, 2010, 05:57 PM   #19 (permalink)
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Quote:
Originally Posted by scott5626 View Post
This is a quote by a user from the Verizon Wireless forums.... Don't shoot the messenger

I spent most of all day yesterday on the phone and waiting for return phone calls from Verizon. I will have to admit that they did answer all of my questions.
The 2.1 is out for the Moto Droid. It is being put out in 25,000 groups. From what I understand. He might have said 250,000, I am not sure. I would assume the older customers are going to be upgraded first.
Now for the bad news. Us Eris users. HTC told this rep that the 2.1 would be available no later than the end of April. It should be sooner, but they couldn't promise that. How it will be sent out, they are not sure yet. They are sure it will be sent out in "blocks" but nothing on how many at a time yet.
For those waiting for the Incredible. HTC is still testing it. They have till June to finish the testing and promote the phone. Verizon has not accepted the phone yet and not sure they even will take it. Depends on the results of the testing.
They have no plans even if they do accept it to offer it as an upgrade as of now. So... the Eris users are the ones that get the shaft this time if Verizon does pick up the Incredible.
There's no way VZW would offer up this info. over the phone.
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Old April 1st, 2010, 06:00 PM   #20 (permalink)
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Yeah, and if that screen shot of the Verizon inventory system is valid I'm going to call shenanigans on this...From my dealings, the people over the phone are even more incompetent that the ones in the store.
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Old April 1st, 2010, 06:01 PM   #21 (permalink)
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There's no way VZW would offer up this info. over the phone.
x2
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Old April 1st, 2010, 06:01 PM   #22 (permalink)
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Till June is such a bad idea since there will be at least 2 more nice phones coming out which would probably lead to lesser Inc. sales. If they release it very soon, it would most likely get people to switch to Verizon like myself and have high number of Inc. sales.
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Old April 1st, 2010, 06:04 PM   #23 (permalink)
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I don't see how that would make sense, as reliable sources have told us that testers at *Verizon* have had the phone for awhile now.
It's all speculation and hearsay...until sources like Engadget get it for testing and we see proof. I have been with Verizon for a long time they always do this for highly anticipated phones. They are known for extreme testing before they launch a new device, especially after being burnt by the Storm 1.

If Verizon is "testing" it this also mean HTC is "testing & tweaking" it because any changes Verizon wants made to any device it's then that the manufacturer takes the product back to rework the carriers changes.
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Old April 1st, 2010, 06:06 PM   #24 (permalink)
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Looking at the flip side, some of the decisions that Verizon has made in the last few months/years have been kinda out there so who knows at this point...For all we know the CEO could be up in his office doing key bumps coke and shooting from the hip as far as his business plan is concerned...
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Old April 1st, 2010, 06:10 PM   #25 (permalink)
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Looking at the flip side, some of the decisions that Verizon has made in the last few months/years have been kinda out there so who knows at this point...For all we know the CEO could be up in his office doing key bumps coke and shooting from the hip as far as his business plan is concerned...

Hmmm, I'd like to hang with him. He sounds like my kind of guy!
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Old April 1st, 2010, 06:29 PM   #26 (permalink)
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There's no way VZW would offer up this info. over the phone.
x3
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Old April 1st, 2010, 06:45 PM   #27 (permalink)
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x3
Agreed and in some ways phone reps are more monitored than store reps b/c calls are recorded...
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Old April 1st, 2010, 07:05 PM   #28 (permalink)
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Quote:
Originally Posted by scott5626 View Post
This is a quote by a user from the Verizon Wireless forums.... Don't shoot the messenger

I spent most of all day yesterday on the phone and waiting for return phone calls from Verizon. I will have to admit that they did answer all of my questions.
The 2.1 is out for the Moto Droid. It is being put out in 25,000 groups. From what I understand. He might have said 250,000, I am not sure. I would assume the older customers are going to be upgraded first.
Now for the bad news. Us Eris users. HTC told this rep that the 2.1 would be available no later than the end of April. It should be sooner, but they couldn't promise that. How it will be sent out, they are not sure yet. They are sure it will be sent out in "blocks" but nothing on how many at a time yet.
For those waiting for the Incredible. HTC is still testing it. They have till June to finish the testing and promote the phone. Verizon has not accepted the phone yet and not sure they even will take it. Depends on the results of the testing.
They have no plans even if they do accept it to offer it as an upgrade as of now. So... the Eris users are the ones that get the shaft this time if Verizon does pick up the Incredible.
Needless to say, if the Incredible really isn't coming out until June, I'm as good as gone to Sprint. If they can't get this phone out in the next couple weeks, they have some serious problems within the company. The Android line-up is becoming stagnant. They're about to be the last major wireless provider to offer service with the Nexus One. As far as I can tell, the priorities from the leadership are shoving blackberries down are throats or enticing us to buy into hardware from a sinking ship (Palm). I swear Verizon is holding out on me in hopes that my Razr dies and I'm forced to help them clear another unit from their existing territory.
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Old April 1st, 2010, 07:17 PM   #29 (permalink)
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I already posted this in the "Unofficial" Incredible forum, but thought you guys might get a kick out of it:

So, like most of you, I have both e-mailed Verizon and dropped into various stores in a vain attempt to gather intel.

At one store I met a guy who was just as excited as us about the Incredible, but had no official info. He was hoping I knew some things that he didn't. He says he checks the tech blogs every couple of hours hoping for some news.

Via e-mail I continue to get the canned responses as all of you, with the exception of one CSR who advised me to sign up my e-mail on the google.com/phone link for faster news on the NeXus One release.

I've even tried being charming and clever (on like my 5th reply to their canned responses I said "What's one little unofficial release date between friends?" I then gave them my home phone number and said "No caller ID on this line, just call it, mask your voice, and give me a date, a number, anything." Their reply to that basically amounted to "go to hell".

So, it's time for a new tactic. I call it the "Righteous Indignation" play. Here's a copy of my most recent e-mail:

"Dear Sir or Madaam,

(Before you begin reading I'll advise you to just escalate this to someone who can give me something other than a canned answer... thanks.)

How dare you! Seriously, how arrogant does Verizon need to be to just rest on your laurels and your "superior" network and allow, not just one, but two MASSIVE wireless trade shows go by without announcing any new smartphones? How can you just sit there while every other US carrier uses these events to make the world look their way? AT&T gets the HTC Desire, T-Mobile gets the HTC HD2, Sprint gets the incredible HTC EVO 4G, and what does Verizon get? Skype... yippee...

What the heck are you thinking? Seriously, what is your business plan exactly? I really though you guys were turning over a new leaf and heading in the right direction when you announced the Droids, but here we are 6 months later and you are at the back of the pack again when it comes to good hardwear. My contract is up in May, and right now you guys are giving me exactly zero reasons to stay.

Are you guys in this game or not? Because you sure don't seem like you're playing to win..."

So, what do you think? Think it will work? No, probably not. But it sure did make me feel better!
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Old April 1st, 2010, 07:45 PM   #30 (permalink)
 
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I'll believe it when the phone comes out lol
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Old April 1st, 2010, 08:04 PM   #31 (permalink)
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Hey, all. First time poster. I found myself in front of a verizon store today as well. I decided to go in and ask if any new phones were announced today. While they did look at me like I had three heads, they were very nice. They said there was nothing new, they admired my dare, and tried to sway me on the devour. um, no thanks. they did know about the Incredible, they asked me if I thought it would replace the Eris. Then they asked me why I wanted one so much, especially over Droid. I thanked them for their time and said I 'd see them soon when my upgrade date kicks in.
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Old April 1st, 2010, 08:13 PM   #32 (permalink)
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Bad April Fool's Joke by IncrediblyAnnoying
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Old April 1st, 2010, 09:07 PM   #33 (permalink)
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Just reaffirming what I didn't want to believe....June.
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Old April 2nd, 2010, 09:28 AM   #34 (permalink)
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I was hoping March though and we saw how that turned out
Right there with ya.
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Old April 2nd, 2010, 10:23 AM   #35 (permalink)
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OK...can we all just agree that any news from a "verizon guy" is pure speculation? They are all reading the web...and everything on the web starts in this forum...

Here is what MY verizon guy said today.....he is a personal friend for over 20 years and he owns a verizon store. I finally thought we were close enough to release to ask him about it.

He said:

I'm looking into it but nothing on the order site yet. I'll let you know what I find. I did see that the iPhone is coming this summer!!
How is it possible that he knows nothing about the N1 or Incredible, but does know that the iPhone is coming? There hasn't been a single definite source saying that, yet these two Android phones have been tracked for months now? Seems odd to me.
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Old April 2nd, 2010, 12:13 PM   #36 (permalink)
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How is it possible that he knows nothing about the N1 or Incredible, but does know that the iPhone is coming? There hasn't been a single definite source saying that, yet these two Android phones have been tracked for months now? Seems odd to me.
He didn't say he knew nothing about the phones, he said there was nothign on his order site. So i thne sent him a link to the picture showing stock in the verizon warehouse.

He fbooked me that he had a call into the head of the warehouse and when he heard back he would let me know. So today i got this from him.

Hope it helps

We will have it in stock within a month! Not sure of pricing yet.
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Old April 2nd, 2010, 02:45 PM   #37 (permalink)
 
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I talked to a Verizon person today at the store and got the even if i knew anything I wouldnt be able to tell you anything its company policy. Verizon is really sucking on this one and they need to do something or they are going to be losing alot of customers due to lack of phones to meet the competitors
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Old April 2nd, 2010, 02:49 PM   #38 (permalink)
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I spoke to a floor guy and he looked confused when I asked about this phone, like he had no clue what I was talking about. Seriously, I think this phone is some cruel Verizon joke and they're laughing at us all for waiting.
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Old April 2nd, 2010, 02:57 PM   #39 (permalink)
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Time to start removing your thanks... lol.

And yes people will leave verizon in droves because they don't release a new flagship phone every month
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Old April 2nd, 2010, 03:31 PM   #40 (permalink)
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I talked to a Verizon person today at the store and got the even if i knew anything I wouldnt be able to tell you anything its company policy. Verizon is really sucking on this one and they need to do something or they are going to be losing alot of customers due to lack of phones to meet the competitors
did you not read my post??? its coming....i am not someone who just walked into a store, and my source is not some kid being told to keep his mouth shut.
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Old April 2nd, 2010, 03:38 PM   #41 (permalink)
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did you not read my post??? its coming....i am not someone who just walked into a store, and my source is not some kid being told to keep his mouth shut.
Yes and we are all supposed to believe you why?...
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Old April 2nd, 2010, 03:40 PM   #42 (permalink)
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Yes and we are all supposed to believe you why?...
because miniSQ is trusted and has always been very reliable, IMO
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Old April 2nd, 2010, 03:42 PM   #43 (permalink)
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because miniSQ is trusted and has always been very reliable, IMO
So can anyone get that status after reading it from engadget?
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Old April 2nd, 2010, 04:03 PM   #44 (permalink)
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Yes and we are all supposed to believe you why?...

i don't care if you believe me..i am just posting what i was told...use it anyway you like.
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Old April 2nd, 2010, 05:45 PM   #45 (permalink)
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i don't care if you believe me..i am just posting what i was told...use it anyway you like.
Not saying your lying. But there's enough rumors flying around, and when they don't come to pass, people get all kinds of upset =/
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Old April 2nd, 2010, 06:53 PM   #46 (permalink)
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If miniSQ is right, then this brings up a whole new decision. Pick up one of these two phones hopefully this month...April 30th I'm guessing. Or wait just a little longer to see how the Verizon iPhone plays out. I know it's an Android forum, but there's a really nice dock for my Z4 that the iPhone would just pop right into. I'm not a fanboy, just a tech lover, so whichever phone suits me better is fine. Just seems like I can string this along for another 9 months if I wanted to.
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Old April 3rd, 2010, 10:45 AM   #47 (permalink)
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The truth of the matter is this if a phone was coming out in a day or so the verizon stores reps and phone reps would tell you it was coming out. They would have it in the store and they would try to set an appointment with you to sell it. If they are talking about announcing release dates the are speculating. Because they change there minds all the time. I talk to a verizon rep back in October about the storm 2. He showed me an email with a Oct 21st release date (give or take a couple days). I came back in on that date to look at it and he showed me another email showing the release date pushed back to the date it was actually launched on Oct 26th. It doesnt matter if its Verizon/ATT/Tmobile/Sprint who ever the status of these thing change daily. They set goals but the are not always met. So like you have heard a thousand of times until they advertise it or rep sets an appointment with you to sell you one it not coming out within a short time frame.(A week or less)
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