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Old April 26th, 2010, 09:20 PM   #1 (permalink)
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Surprised Memory Issue (microSD) w/ HTC Incredible?

Does anyone have any information about this alleged issue that was pointed out in a post at Android Authority last week?

Can anybody confirm or debunk that this is a valid issue with the HTC Incredible? I want to purchase one, but this seems like a pretty serious issue if it is represented accurately by AA.

Quote:
"...But Iíve also come across a number of problems with the phone that Todd hadnít detected when he did the review. They mostly stem from the lack of an included microSD card and the fact that the built-in 8GB of storage doesnít appear as a microSD card to running applications. The end result is that any app that requires an SD card for storage, and there are very many of them, will have a problem. It might be minimal, such as Astro Explorer warning that it canít create its cache file, or it could be much bigger Ė such as an app not being able to save settings..."

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Old April 26th, 2010, 09:21 PM   #2 (permalink)
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Well it's coming with a 2gig card so pretty much problem solved
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Old April 26th, 2010, 09:21 PM   #3 (permalink)
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It will be fixed with 2.2. Until then use the internal 8gb for videos, music, etc.
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Old April 26th, 2010, 09:22 PM   #4 (permalink)
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It's an easily remedied issue. I gather that they didn't send out SD cards with the review phones. I've heard mixed reports as to whether they're sending out the 2GB cards as promised but all you have to do is put in an SD card...
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Old April 26th, 2010, 09:23 PM   #5 (permalink)
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Currently the internal storage isn't picked up by apps that aren't specifically searching for it. Google is apparently working on a fix for it but for now anyone who purchases an Incredible will get a bonus 2gb micro SD card to hold them over.
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Old April 26th, 2010, 09:36 PM   #6 (permalink)
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exactly. a 2gig card is going to come with it. so problem solved.
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Old April 26th, 2010, 10:30 PM   #7 (permalink)
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I have a Trancend 8 gb micro sdhc class 6, got it from newegg for $19 bucks plus shipping. Problem solved for me.
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Old April 26th, 2010, 11:22 PM   #8 (permalink)
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I spoke with someone at Verizon tonight and they said on orders from now until 5-31 you can get a free 2gb card free or larger cards at discount price (4gb-$8, 8gb-$20, 16gb-$49, etc...). He said that he got a memo and they are supposed to let you choose what you want to do when you purchase your DI.
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Old April 26th, 2010, 11:40 PM   #9 (permalink)
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where does everyone see it includes a 2gb sd. im on the verizon website and i don't see it
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Old April 26th, 2010, 11:44 PM   #10 (permalink)
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My question is, if you have a phone that was made within in the last few years, do you not already have a micro sd? I would imagine most people do.
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Old April 27th, 2010, 12:31 AM   #11 (permalink)
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Ok so this makes me curious. If I believe all of the videos that I have seen on YouTube and what most of the reviews are saying, this thing is freaking fast. This is only with access to the built in RAM/ROM basically as far as the OS goes. Does Linux/Android work like Windows where more available memory will create a small bump in speed? If that is the case, when the 8GB memory plus my 32 GB microSD card are unlocked for the OS to use, is it possible that this thing could get even faster?
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Old April 27th, 2010, 12:40 AM   #12 (permalink)
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Quote:
Originally Posted by jj71787 View Post
where does everyone see it includes a 2gb sd. im on the verizon website and i don't see it
under accessories, there another thread about it...
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Old April 27th, 2010, 01:11 AM   #13 (permalink)
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"Limited Introductory Offer" what's that mean, I ordered on april 19 would I get free microsd card? I can really use that card for a usb flash drive.
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Old April 27th, 2010, 02:16 AM   #14 (permalink)
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It sounds like Astro and other programs will have to see an update.
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Old April 27th, 2010, 04:50 AM   #15 (permalink)
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Quote:
Originally Posted by hornyhippo View Post
"Limited Introductory Offer" what's that mean, I ordered on april 19 would I get free microsd card? I can really use that card for a usb flash drive.

I "think" that anyone who ordered online will receive it...

I saw a thread about one of the phone order guys that got a incredible last week that they did not include them in those shipments... He called up to complain and supposedly VZW is shipping him one free of charge...
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Old April 27th, 2010, 07:46 AM   #16 (permalink)
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1. How is the problem solved by giving people a paltry 2gb card? Must be some serious text-only folks saying this
2. Apparently, it needs to be fixed by HTC, since it is a mapping issue. If this is correct, app devs will not be able to fix it themselves. (not long to see if this is correct or not).
3. Either HTC and Verzion dropped the ball testing the memory, or they intended it to be this way. Which is it? If the latter, they will not be fixing it.
4. HTC/ Verizon apparently knew the problem ahead of time, since Adroid Authority reports that is why the Amazon MP3 app was not shipped with Incredible.

The advantage of apps seeing it is you could then use the internal flash as space for apps that need it: Maps, browsers, dictionaries, game emulators, game apps that put data on external cards, etc. You could then use the microsd card as a media card and not worry about removing it and making other apps mentioned above, not work correctly.

Added:

"Problem solved" perspective only condones HTC and Verizon's screw-up. The very reason they added the card was to place a band-aid on this problem. They know they are about to get hit with CS calls in regards to this.

They took a great feature and gimped it. Question is did they screw up or map it this way by design? Probably a screw up.

BTW, this is not Google's problem and they have their hands full enough dealing with Nexus issues (a device VZW no longer wants). This is an HTC and Verizon problem. They may have failed to correctly map ("link" is probably a better word than map- I hope) the space.
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Old April 27th, 2010, 08:14 AM   #17 (permalink)
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Quote:
Originally Posted by rushmore View Post
1. How is the problem solved by giving people a paltry 2gb card? Must be some serious text-only folks saying this
2. Apparently, it needs to be fixed by HTC, since it is a mapping issue. If this is correct, app devs will not be able to fix it themselves. (not long to see if this is correct or not).
3. Either HTC and Verzion dropped the ball testing the memory, or they intended it to be this way. Which is it? If the latter, they will not be fixing it.

The advantage of apps seeing it is you could then use the internal flash as space for apps that need it: Maps, browsers, dictionaries, game emulators, game apps that put data on external cards, etc. You could then use the microsd card as a media card and not worry about removing it and making other apps mentioned above, not work correctly.

Added:

"Problem solved" perspective only condones HTC and Verizon's screw-up. The very reason they added the card was to place a band-aid on this problem. They know they are about to get hit with CS calls in regards to this.

They took a great feature and gimped it. Question is did they screw up or map it this way by design? Probably a screw up.
Yeah, problem solved by handing out free 2GB-class2 microSD cards @ $2 a pop, tops? Problem solved would be if they handed out 8GB or more. Because you paid $200 + 2YR plan data (@ $720) and all they can give is a POC $2 microSD card? I love how they're calling it a "promotional" and everybody is like, "Yay, problem solved!" Brainwashed, people! How is the problem solved if you go out and drop even another $20 on a microSD card? That's $20 more than you should have spent!

It likely is an HTC issue due to mapping. The fact that it's labeled /emmc and not /sdcard signals that it is a decision that HTC made. Further, if you did add an SD card, how would the system know to distinguish the two other than renaming the path? So, that's what they did. But because it's LIKE an sdcard, there will be no apps going to that memory until Google figures out how to encrypt data to that memory (to stem potential piracy issues).

I think Verizon played some part in ensuring the quality of the phone, for example, making sure they shipped without the multi-touch issues of the touchscreen. However, I don't think they would have thought of checking to see if the multitude of apps on the market would work with the memory card. It's sufficient enough to make sure that it works with the apps that it ships with. So, I wouldn't say VZW dropped the ball. I would fault HTC for not thinking up a better way for internal memory. Why not add more flash ROM?

What this does signal is the further fragmentation of the platform. Now some devices will be shipped with internal memory (not useful for anything but storing your media). And now, the onus will fall upon the shoulders of developers to re-write/update their apps in order to read/write info to /emmc or the /sdcard. But if a phone has both, when does the app do which?

What is GREAT about the internal memory is that if you choose to ROOT your Incredible, storing apps to this memory has the potential of being faster in transfer rates than a typical external SD card application. But yeah, don't fool yourself into thinking that paying for an SD card or getting some cheapy $2 card is "problem solved." They just weaseled their way out of giving you your 8GB of media+app data storage (not app storage, app data).
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Old April 27th, 2010, 08:35 AM   #18 (permalink)
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Quote:
Originally Posted by sooper_droid12 View Post
Yeah, problem solved by handing out free 2GB-class2 microSD cards @ $2 a pop, tops? Problem solved would be if they handed out 8GB or more. Because you paid $200 + 2YR plan data (@ $720) and all they can give is a POC $2 microSD card? I love how they're calling it a "promotional" and everybody is like, "Yay, problem solved!" Brainwashed, people! How is the problem solved if you go out and drop even another $20 on a microSD card? That's $20 more than you should have spent!

It likely is an HTC issue due to mapping. The fact that it's labeled /emmc and not /sdcard signals that it is a decision that HTC made. Further, if you did add an SD card, how would the system know to distinguish the two other than renaming the path? So, that's what they did. But because it's LIKE an sdcard, there will be no apps going to that memory until Google figures out how to encrypt data to that memory (to stem potential piracy issues).

I think Verizon played some part in ensuring the quality of the phone, for example, making sure they shipped without the multi-touch issues of the touchscreen. However, I don't think they would have thought of checking to see if the multitude of apps on the market would work with the memory card. It's sufficient enough to make sure that it works with the apps that it ships with. So, I wouldn't say VZW dropped the ball. I would fault HTC for not thinking up a better way for internal memory. Why not add more flash ROM?

What this does signal is the further fragmentation of the platform. Now some devices will be shipped with internal memory (not useful for anything but storing your media). And now, the onus will fall upon the shoulders of developers to re-write/update their apps in order to read/write info to /emmc or the /sdcard. But if a phone has both, when does the app do which?

What is GREAT about the internal memory is that if you choose to ROOT your Incredible, storing apps to this memory has the potential of being faster in transfer rates than a typical external SD card application. But yeah, don't fool yourself into thinking that paying for an SD card or getting some cheapy $2 card is "problem solved." They just weaseled their way out of giving you your 8GB of media+app data storage (not app storage, app data).
I am "afraid" you are correct, that there is no way it can be accessed by third party apps. It is basically media memory (very lame). I posted about a week ago that the problem could be that since part of the space is allocated to the OS, the remaining 6.6gb is mapped the same way (but not allocated). Hence, it is basically media space for OS based apps.

The key thing that interested me about this device was the space and the expected ability to use the space for dictionaries, game roms, downloads, browser cache and big games that load data to the card.

Then the microsd could be used for media-only and swapped (one card MP3 and another with movies).

They would have been better served just to allocate the entire space for apps. What they did is half-a$$ed.

Androidheadlines reports HTC and Verizon knew it and that is why the sweet Amazon mp3 app was not shipped with it. Cartman level lame.

Barring a miracle, devs will probably not be able to access the space, since Google aint' down with that.

Added

I agree, in why not just allocate all of the 8gb flash to the framework, since you need a microsd card anyways for third part apps to work. Unless they thought people would not install apps..... nah

Yes, this does add to the OS fragementation and virtually assures more lag for OS updates. Rooting may not be as simple on Incredible, so we will need to wait and see if the XDA community can "fix" the poor design decision.

Does people not appreciate how silly this is? They market the 8gb of space, but you STILL have to get a microsd card. Just the text-only people will use the LAME 2gb card.
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Old April 27th, 2010, 10:35 AM   #19 (permalink)
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This is all great feedback. Thank you all so much! I think I'll probably wait a week or two after the HTC Incredible release to make my decision. Meanwhile, I'm trying to get some feedback from HTC and/or VZW via twitter. Imagine my surprise that I have received zero responses to date...
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Old April 28th, 2010, 10:36 PM   #20 (permalink)
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problem is we are having problems getting access to the external 2gb microSD card via usb thru pc... so maybe VZW or Android can come up with a fix
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Old April 28th, 2010, 10:40 PM   #21 (permalink)
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Quote:
Originally Posted by XxICEMAN720xX View Post
problem is we are having problems getting access to the external 2gb microSD card via usb thru pc... so maybe VZW or Android can come up with a fix

I have an 8gb card in my HTC, and can get to both the 8gb and the 6gb on the phone with the usb. Did you load HTC sync? When phone is connected to pc did you sync it in drive mode ? Did you format and mount SD ?
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Old April 28th, 2010, 10:52 PM   #22 (permalink)
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Quote:
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I have a 8gb card in my HTC, and can get to both the 8gb and the 6gb on the phone with the usb. did you load HTC sync ?
Some people explain they have loaded HTC Sync and still are not able to connect- After loading HTC Sync it still says "Enter Installation CD" for example. I'll find the poster- gimme a sec
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Old April 28th, 2010, 10:57 PM   #23 (permalink)
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Today, 07:54 PM #1 (permalink) fish2587
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Connecting to PC PLEASE HELP!
I have searched the forum and tried the solutions given and to no avail can I get my computer (Windows Vista) to download the drivers for the Incredible. Every single time it asks for a CD which I obviously don't have. This is driving me crazy. Does anybody have any recommendations? The phone charges when it's connected so I know it's at least recognizing that the phones attached, it just can't download the drivers necessary.

I also have HTC Sync downloaded and it doesn't do anything, just says disconnected. Any advice!? This phones amazing and I just want to take full advantage of it!

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Tried both. Nothing like you said in the curtain when i pull it down, and downloaded the mount app, enabled it, and still nothing. still looks for the hardware and asks me to insert a CD. this is ridiculous
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Old April 28th, 2010, 10:59 PM   #24 (permalink)
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Quote:
Originally Posted by XxICEMAN720xX View Post
Some people explain they have loaded HTC Sync and still are not able to connect- After loading HTC Sync it still says "Enter Installation CD" for example. I'll find the poster- gimme a sec

I wounder if they download HTC sync because setup file is on the phone. it's not on the wedsite for HTC Icrd, phones. It did not ask me for any cd.
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Old April 28th, 2010, 11:15 PM   #25 (permalink)
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Quote:
Originally Posted by crashdogy View Post
I have an 8gb card in my HTC, and can get to both the 8gb and the 6gb on the phone with the usb. Did you load HTC sync? When phone is connected to pc did you sync it in drive mode ? Did you format and mount SD ?
Dogy, I'm tuning in late to this thread & admittedly a bit freaked by some of the posts, tho you seem to have a handle on this. Maybe this will be a Duh question when I unbox the Inc tomorrow, but could you post links/instructions for the 3 suggestions you made; loading HTC sync and how to format the SD card? And what is "drive mode"?

I had the Eris for only a couple of weeks but ditched it within the 30 waiting for the Incredible, so am admittedly lame... Thanks man...
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Old April 28th, 2010, 11:17 PM   #26 (permalink)
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ok hang on
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Old April 28th, 2010, 11:31 PM   #27 (permalink)
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This is what i did.



Go in to your phone Menu, setting, connect to pc, default connection type, disk drive.
Connect usb to phone then to pc.
Windows should find the phone then a window will pop up and you will select open folder to view files.
You should see file called HTCSync2.0.25.exe copy it to your pc.
Disconnect the phone and run HTC sync.
Then go to menu setting SD& phone storage and format your SD card.
Connect back to pc and you should get two windows this time pick open folder to view files on both of them one will be 2 GB and the other will be 6 GB.





P.S. I don't think you need to load HTCsync to do this but that’s how I did mine. + With HTC sync load you can download the apps from the market place and use HTC to load them to the 6gb's on the phone.
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Old April 28th, 2010, 11:56 PM   #28 (permalink)
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Thank you, that was nice...
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Old April 29th, 2010, 12:07 AM   #29 (permalink)
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Yeah you don't need to use that snyc program to see both drives. I'm using Windows 7 and both showed up for me when i used it as a disk drive in the options on the phone.
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Old April 29th, 2010, 12:55 AM   #30 (permalink)
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Sweet, I'm running W7 too which seems be much much quicker to pick up on external drives & whatnots than XP did.
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Old May 12th, 2010, 06:17 PM   #31 (permalink)
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Some are missing the point. It is not a problem with too many apps downloaded and living in your "phone memory" (748mb) instead of the internal memory (6.6gb) or you sd card. The problem is that even though your phone memory (748mb) has 710mb free, your phone will report "Low on space. Phone storage is getting low."

The next thing that happens, regardless of what you erase, is that your phone reports that you have insufficient memory for sms or mms messages. You are bricked.

This is a memory leak apparently, and the stats on the "sd card and phone storage" page show you have free memory out the wazoo. It is a freaking defect, and htc/google/verizon are talking about it. You are left with a phone, period. And your calendar won't sync, apps crash, etc, due to no memory.

This is quite rotten for a phone one may count on. Wish I had not abandoned by iPhone, at least the apps worked, if the phone calls were dropped.
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HTC Droid Incredible
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When the HTC Droid Incredible launched in spring of 2010, it quickly became one of Verizon's hottest Android phones ever. Sporting many of the same features as its cousin, the Google-branded Nexus One, the Incredible features a 1GHz Snapdragon ... Read More

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