May 4th, 2010, 05:09 PM
Join Date: May 2010
Carrier: Not Provided
Thanked 4 Times in 2 Posts
Verizon Wireless’ Certified Pre-Owned Replacement Program offers a replacement option to customers who are not enrolled in Equipment Coverage, Wireless Phone Protection, and/or Extended Warranty.
If your device is lost, stolen or damaged and you are not enrolled in Total Equipment Coverage or Wireless Phone Protection, you can purchase a Certified Pre-Owned device to replace your original device.
If your device experiences a defect after the manufacturer’s warranty has expired and you are not enrolled in Total Equipment Coverage or Extended Warranty, you can purchase a Certified Pre-Owned device to replace your original device.
There is a limit of one Certified Pre-Owned device per mobile number every 12 months.
Each Certified Pre-Owned device has been thoroughly inspected and reconditioned to like-new condition. The devices go through:
A complete 100+ point checklist to ensure every area measures up to our standards of excellence
Visual cosmetic inspection
Advanced functional, manual and electronic inspections
Latest software and hardware upgrades
Certified Pre-Owned devices come with:
A battery, wall charger, and other standard accessories that come with a new device
A User Guide
One-year warranty from the date of purchase
Verizon Wireless’ Worry Free Guarantee
If the Certified Pre-Owned device experiences a manufacturing defect within one year from the date of purchase, we will replace it with a like or comparable unit.
How to Order
Certified Pre-Owned devices are available to existing Verizon Wireless customers who meet eligibility requirements, and can be ordered through Verizon Wireless retail stores or through Customer Service at (800) 922-0204. Certified Pre-Owned devices available through this program are not sold online.