May 17th, 2010, 06:07 AM
Thread Author (OP)
Join Date: Dec 2009
Device(s): HTC Incredible
Carrier: Not Provided
Thanked 4 Times in 4 Posts
google contact info disappearing
Three times in the last week contact info has disappeared from my google contacts/phone (Incredible).
Twice, with different contacts, the home phone numbers just disappeared from both the phone and my google account.
Last Saturday I entered a completely new contact info for a friend (incl. a picture) and on Sunday the contact was gone both from my phone and my google account.
I always enter this information on my computer via google contacts and then it does get successfully synced to my Incredible and is available for a while.
When the contact disappears it's gone both from my phone and my google account info, it doesn't show in "all contacts" either - it's gone for good.
I have created a groupd called "New Friends" where these contacts were placed. I belive they are still also automatically part of "My Contacts". It's been easy to notice the disappearance since I only have a few contacts in this "New Friends" group. I worry about this happening, esp if it's not easy to notice.
I've seen other threads with this type of problem over the years when I searched, but there doesn't seem to be a solution for this rather serious problem.
Anyone have any ideas/suggestions?