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Old June 24th, 2011, 02:47 PM   #1 (permalink)
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Default Streaming media and the Tyrrany of the Sprint Proxies

So - for those new to this issue:

Streaming media involving RTSP (real-time streaming protocol) or fast timing thru HTTP are impacted by the fact that these phones come configured to send ALL traffic through proxies for each.

Services affected are Sirius/XM, winamp streaming (sorry, forgot the name), Pandora (depending on user/version) and many others.

Your existing settings are:

  • RTSP proxy IP = rtsp.vog.sprintpcs.com
  • RTSP proxy port = 554
  • HTTP proxy IP = pd.vog.sprintpcs.com
  • HTTP proxy port = 8085


What is pd proxy?

Virtual Private Network (VPN) & Premium Socks/HTTP Proxies - www.pdproxy.com


And what you want to do to fix this requires a nifty little thing called your MSL code, where MSL = Master Subsidy Lock.

Once you have that:

  1. Dial ##3282# (also known as ##DATA#)
  2. Choose Edit Mode (note: you can enter View Mode at this point without an MSL, it's quite harmless)
  3. Enter MSL
  4. Choose Advanced
  5. Change RTSP proxy IP to: 0.0.0.0
  6. Change RTSP proxy port to: 0
  7. Change HTTP proxy IP to: 0.0.0.0
  8. Change HTTP proxy port to: 0

There are three ways to get your MSL code:


There is one alternative to this fix:

  • Call Sprint tech support, tell them that streaming media issues are a known issue for them and that you want it solved OTA while you wait. Their techs can access those settings on your phone and change them - but they may only do one or the other.



In addition to making streaming music work, this has been beneficial in getting smoother YouTube playback with less buffering.

In fact, so far as I recall, everyone bypassing their proxies got better web response across the board.

Caveats:

  1. Sprint may warn you this is non-standard and may be harmful. That's total baloney. They simply don't want to liable for anything you do once you're free on the web - you know, the way you are on your laptop.
  2. Deciding to fiddle around with anything besides those settings listed above can only be described as idiotic - unless you like breaking your phone possibly beyond repair. Got your attention? Ok, sorry to be rude, but now you're srsly warned.
  3. This WILL cause Sprint TV, live channels, to stop working.

Otherwise this is a totally way cool thing to do - and it will not void your warranty, don't listen to that noise if you find it.

Important note - you're under the tyranny of the Sprint proxy servers regardless if you're using 3G, 4G, or Wi-Fi for your connection.

Hope this helps!


By the way:

Quote:
Originally Posted by zanda61 View Post
Hi Guys. I'm having an issue with sirius, slacker, pandora and Rhapsody where it will only stream over wifi for a few minutes, then stop for several seconds then restart and stop again. Oddly, I can stream over 3g without a problem. Can anyone offer any guidance on things I might check out? Thanks for your help
Quote:
Originally Posted by EarlyMon View Post
You are experiencing EXACTLY the symptoms that can be cured by the instructions in the OP.

Call Sprint, tech support - tell them you have the known media streaming issue and either ask for your MSL code (so you can follow the procedure above) - or ask them to apply their known fix to your configuration to this while you wait on the phone.

Also - as your 3G seems to work, is your way of not working 4G or wifi? If 4G, could be building penetration issues or latency issues on the connection - that's unique to your area. If the problem's on wifi, suggest getting WiFi Analyzer (free, Market) and checking to make sure your wifi is not on the same channel as a nearby neighbor - that can cause all sorts of silly (as in not immediately easy to diagnose) problems that are easily solved by a simple router config change.

But - if you're using those services, you want this fix, because it's not if, it's for when you start having these problems on 3G.
~~~~

Caveat: At the time of this edit, two users here found this approach to be detrimental. That's exactly why I've posted the original settings, so you can revert. While this approach is known to work on Sprint phones for the overwhelming number of users to date, some question if this is right for the 3vo - Streaming media and the Tyrrany of the Sprint Proxies

The majority reports here are in favor - but - there seems to be some controversy on this working for all users.

The original settings are posted here so you can try it both ways.
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Last edited by EarlyMon; July 1st, 2011 at 11:04 PM. Reason: wake69 preferred the CDMA Workshop instructions in the changed link; added a caveat
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Old June 24th, 2011, 03:33 PM   #2 (permalink)
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Possibly another method for retrieving MSL...I've used this successfully when I was running 2.1 but haven't tried since. It may still work on 2.3.

[GUIDE] Easy way to get MSL without calling Sprint, using CMDA Workshop, OR ROOT!! - xda-developers
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Old June 24th, 2011, 04:02 PM   #3 (permalink)
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Hmmm. They shut that out with Froyo on the Evo, but I guess it's worth a shot.
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Old June 24th, 2011, 04:30 PM   #4 (permalink)
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Would it be easier to wait for the root method?
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Old June 24th, 2011, 04:41 PM   #5 (permalink)
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I probably will. I'm not super-dependent on streaming media, and have lots of learning, configuring and so forth to march through first.

But for those not sure of rooting, for any reason, do yourself a favor, get your MSL code from Sprint, and go for it.
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Old June 24th, 2011, 07:01 PM   #6 (permalink)
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So this is totally fascinating to me; first I've heard of them setting you up on a proxy by default. Obviously, there's a lot of reasons they could be doing this; proxies can improve performance through caching, or obfuscate IPs like TOR to protect you from "bad guys", or the converse: be the bad guy and track everything you do. Obvious downside you can't get around would be anything not feasibly cacheable (like streaming media) would take a performance hit.

But any ideas why Sprint is doing it?

(Also: was winamp streaming maybe shoutcast? I associate the two, but don't remember for sure.)
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Old June 24th, 2011, 07:05 PM   #7 (permalink)
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i think sprint have been doing this since Vision was turned on. the Aircards also are setup to go thru a different gateway.. or they used to (dont use aircards anymore but do have a novatel mifi). its one way that can track what device is using their network...
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Old June 24th, 2011, 07:23 PM   #8 (permalink)
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^This. +1

Quote:
Originally Posted by cobalt View Post
So this is totally fascinating to me; first I've heard of them setting you up on a proxy by default. Obviously, there's a lot of reasons they could be doing this; proxies can improve performance through caching, or obfuscate IPs like TOR to protect you from "bad guys", or the converse: be the bad guy and track everything you do. Obvious downside you can't get around would be anything not feasibly cacheable (like streaming media) would take a performance hit.

But any ideas why Sprint is doing it?

(Also: was winamp streaming maybe shoutcast? I associate the two, but don't remember for sure.)
As soon as I found out, I guessed that added up to one thing - controlling traffic.

We're on unlimited data, so I think they don't care about us bypassing it, it just gets rid of issues for them.

Promise there's no performance advantage (quite the opposite) or IP obfuscating whatsoever.

Wait until you see how quickly text pages alone load without it.

And yes, I seem to recall that shoutcast is impacted somehow - basically, we've got a LOT of posts in the Evo forum, several more in the Shift forum, extolling its virtues.

I guess when I cared about the details, I recalled better - basically I'm at the point of just knowing it's bad and not good to have go thru their proxies.
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Old June 24th, 2011, 08:07 PM   #9 (permalink)
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Default Streaming issue using WiFi

Hi Guys. I'm having an issue with sirius, slacker, pandora and Rhapsody where it will only stream over wifi for a few minutes, then stop for several seconds then restart and stop again. Oddly, I can stream over 3g without a problem. Can anyone offer any guidance on things I might check out? Thanks for your help
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Old June 24th, 2011, 10:08 PM   #10 (permalink)
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Welcome to the forums! (oops! ummm Welcome to your first post! )

You are experiencing EXACTLY the symptoms that can be cured by the instructions in the OP.

Call Sprint, tech support - tell them you have the known media streaming issue and either ask for your MSL code (so you can follow the procedure above) - or ask them to apply their known fix to your configuration to this while you wait on the phone.

Also - as your 3G seems to work, is your way of not working 4G or wifi? If 4G, could be building penetration issues or latency issues on the connection - that's unique to your area. If the problem's on wifi, suggest getting WiFi Analyzer (free, Market) and checking to make sure your wifi is not on the same channel as a nearby neighbor - that can cause all sorts of silly (as in not immediately easy to diagnose) problems that are easily solved by a simple router config change.

But - if you're using those services, you want this fix, because it's not if, it's for when you start having these problems on 3G.
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Old June 24th, 2011, 10:27 PM   #11 (permalink)
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Quote:
Originally Posted by marctronixx View Post
i think sprint have been doing this since Vision was turned on. [....] its one way that can track what device is using their network...
Quote:
Originally Posted by EarlyMon View Post
As soon as I found out, I guessed that added up to one thing - controlling traffic.
Thanks, both. Much appreciated! (Opera Mini is the one shining example of how a proxy -- in their case a compression server proxy -- could improve performance. It made my Samsung Moment usable! I wasn't seriously pretending Sprint's usage of a proxy might offer similar benefits, of course.)

Given your insights, I'd agree: I can't see ANY reason to leave the proxies on. As soon as it's convenient to call, we've got root, or I run into problems, I'll be disabling the proxy.
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Old June 24th, 2011, 10:30 PM   #12 (permalink)
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Just used the cdma workshop method to obtain msl. worked great and hopefully now my slingplayer will stream a little better. will be testing tomorrow
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Old June 25th, 2011, 12:08 AM   #13 (permalink)
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I think I'll just wait for root. Either that, or if I get REALLY bored tomorrow, I'll call up Sprint and ask for it, but I'm not sure how they'd react to a 16 year old asking for such obscure info. haha
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Old June 25th, 2011, 12:37 AM   #14 (permalink)
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Quote:
Originally Posted by thelonewizard View Post
I think I'll just wait for root. Either that, or if I get REALLY bored tomorrow, I'll call up Sprint and ask for it, but I'm not sure how they'd react to a 16 year old asking for such obscure info. haha
Don't know why they should care about the age, but w/e. Not gonna lie though, I'd laugh if they called you on it (because again, what difference would it make???) I've never tried just calling and asking, think I might do so as well.
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Old June 25th, 2011, 03:11 AM   #15 (permalink)
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This is still an issue with the EVO 4G too, which really sucks. You can change it via Sense, but as far as I know, AOSP users are still out of luck, it doesn't retain the settings.

I imagine it will be the same on the 3D when some choose to install AOSP ROMS in the future.
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Old June 25th, 2011, 04:22 AM   #16 (permalink)
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I'm very glad we are revising this thread from the Evo 4G forum since this method works so well. This walk through is much easier to read and makes good sense. Definitely FAQ material.

I might be alone in this opinion but the only problem I see might be the thread title. While I find it a fun, creative, and entertaining thread title, I'm not sure that it is the best name to reach out to new comers or others with streaming problems. Even the aptly name thread for this in the Evo 4G forum got overlooked much of the time. I don't have any better ideas for names though that is the problem. Maybe we should pick something that will jump out at people that need help?

One other quick question. Is the MSL # handset specific? I'm assuming it is different for every different phone. I'm just curious because I went through the hassle to get the MSL for my Evo 4G and thought maybe it should be an assigned number to your account, that way I don't have to jump through hoops to get it again.
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Old June 25th, 2011, 09:00 AM   #17 (permalink)
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Pyro, if you have a better name or would like to suggest a better name, send EM a PM offline and discuss. for me i knew exactly what EM was talking about, however I have been around the block a few times.. others may not have..

yes each MSL is different.. think MAC address..
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Old June 25th, 2011, 09:14 AM   #18 (permalink)
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Quote:
Originally Posted by marctronixx View Post
Pyro, if you have a better name or would like to suggest a better name, send EM a PM offline and discuss. for me i knew exactly what EM was talking about, however I have been around the block a few times.. others may not have..

yes each MSL is different.. think MAC address..
It sucks I've got no good ideas that don't sound cheesy. I'm not trying to cause any dissension, maybe someone else can come up with something good. Yeah, we've been around so we knew what he meant, but I fear some of the fresh faces might not.
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Old June 25th, 2011, 09:31 AM   #19 (permalink)
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Everyone's an art critic! - just kidding -

I chose the title based on past experience. I've found if the services are described in the title, people will ignore and create a thread for another service. If you have multiple services in the title, then people tend to ask if a generic solution is really ok - I think you'll find that happened in the Evo and the Shift forums.

So, I chose something that I thought might be fun and provocative while also attempting to be descriptive. I'm open to suggestions.
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Old June 25th, 2011, 10:26 AM   #20 (permalink)
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Hey Earlymon, thanks so much for the help. I'm not having issues with 3g streaming but can't seem to keep a consistant connection on wifi. I took your advice and installed the wifi analyzer and noticed that I was on the same channel (6) as everyone else in the neighborhood. I changed the channel to 11 and I'm hoping that will speed things up for my wireless network in general. I'm still having the streaming problem (over wifi) however. The weird thing is that if the screen is on (I'm using the phone while streaming music) it holds the connection just fine. When I turn the screen off the stream may play for a minute longer and will drop, then reconnect after 30 seconds or so. This is very odd. I'm coming from an EVO 4g and never had this issue before (well I had the proxy issue back in December but used the fix and that worked ). I was thinking it's some sort of power saving setting but can't seem to find anything that I can change regarding the wifi's power behavior.
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Old June 25th, 2011, 10:55 AM   #21 (permalink)
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Crazy!

OK, how about a workaround?

Wi-Fi Keep Alive | Shantanu's Technophilic Musings

https://market.android.com/details?id=com.shantz.wifikeepalive
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Old June 25th, 2011, 12:21 PM   #22 (permalink)
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Crazy indeed . Well I tried the keep alive app and that was a no go so I did an experiment where I set the phone to keep it's display on continually started up slacker and just set the phone gently on my desk with the screen on. After three songs, not one hiccup. Then I pressed the power button to turn the screen off and bang... after about 10 secs...no music. Is anyone else having an issue with streaming over wifi? Maybe a hard reset is in order here....then maybe a call to sprint....then maybe sadness. by the way, I love the title of this thread.
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Old June 25th, 2011, 12:26 PM   #23 (permalink)
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I recall discussing not letting wifi sleep on the Evo but can't find the setting for that. I can't recall - maybe we were discussing some particular app?
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Old June 25th, 2011, 02:45 PM   #24 (permalink)
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Thanks for hanging in there with me. I was getting a weird force stop message that seemed to reference Pandora so I deleted that app thinking that it might be the culprit. No luck there. So then I tried turning off the bluetooth radio and my bluetooth stereo headset and plugged in a wired stereo headset. This setup seems to work just fine.

Just as a test I unpaired my bluetooth stereo headset and then repaired it but had the same issue with stopping. Then I tried another bluetooth stereo headset and got the same issue. I recall having this issue with an HTC Touch Pro so I just got used to streaming things over 3g. I chalked the problem up to interference of some sort between the bluetooth and wifi radios. I'm curious to know if anyone else is having issues with streaming music over wifi while using a bluetooth stereo headset.
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Old June 25th, 2011, 08:31 PM   #25 (permalink)
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Just to be sure, once you got your MSL code and you go into the RTSP/HTTP settings, the referenced "PD addreses" on the list are named "RTSP proxy IP" correct?
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Old June 25th, 2011, 08:46 PM   #26 (permalink)
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NVM. Re-read the OP and realized I was doing the right thing. Thanks, Early! CDMA Workshop is pretty easy!
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Old June 26th, 2011, 03:42 AM   #27 (permalink)
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This may be a bit off topic.
When I go into the EPST (##3282#) view mode, the last option on the list that pops up is USB charging, and I can check/uncheck it. Anyone know what that does?
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Old June 26th, 2011, 04:32 AM   #28 (permalink)
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Quote:
Originally Posted by EarlyMon View Post
I recall discussing not letting wifi sleep on the Evo but can't find the setting for that. I can't recall - maybe we were discussing some particular app?
I was searching around for it for a while. Go to setting -> Wireless & networks -> Wi-Fi settings and then hit the menu button and select advanced.

The default state for me was never sleep
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Old June 26th, 2011, 05:45 AM   #29 (permalink)
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The default state for me was never sleep
I checked mine from when i first got the phone (remembering this from an OG Evo post) and never sleep was my default also. I'm guessing it's like that for the majority, if not everyone
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Old June 26th, 2011, 05:47 AM   #30 (permalink)
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NVM. Re-read the OP and realized I was doing the right thing. Thanks, Early! CDMA Workshop is pretty easy!
+1 Worked like a charm!
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Old June 26th, 2011, 11:54 AM   #31 (permalink)
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Thanks again everyone for all your insight. I learn a lot from hanging around these forums. I checked my wifi advanced settings as recommended above, and it was set to sleep after 15 minutes so I changed that to "never sleep", restarted the phone and gave the streaming media a whirl using bluetooth stereo over a wifi connection. Unfortunately the "stalled stream" problem is still there. It's somehow tied to the sleep button because as soon as turn the screen back on the media stream will refresh and we're off and running. I just did a factory reset, reinstalled everything, checked the wifi sleep settings (always on was the default this time), tried streaming over wifi and the problem persists. Oddly I have no problems using a wired headset over wifi or using a bluetooth stereo headset over a 3g connection.

Has anyone else tried a bluetooth stereo headset while using a streaming app like sirius, rhapsody or slacker over a wifi connection? I'm trying to figure out if I have something wrong with my phone.
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Old June 26th, 2011, 12:19 PM   #32 (permalink)
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Originally Posted by EarlyMon View Post
So - for those new to this issue:

Streaming media involving RTSP (real-time streaming protocol) or fast timing thru HTTP are impacted by the fact that these phones come configured to send ALL traffic through proxies for each.

Services affected are Sirius/XM, winamp streaming (sorry, forgot the name), Pandora (depending on user/version) and many others.

Your existing settings are:
  • RTSP Proxy Port = 554
  • RTSP Proxy IP = rtsp.vog.sprintpcs.com
  • HTTP Proxy Port = 8085
  • HTTP Proxy Ip = pd.vog.sprintpcs.com



Once you have that:

  1. Dial ##3282# (also known as ##DATA#)
  2. Choose Edit Mode (note: you can enter View Mode at this point without an MSL, it's quite harmless)
  3. Enter MSL
  4. Choose Advanced
  5. Change RTSP Proxy Port to: 0
  6. Change RTSP Proxy IP to: 0.0.0.0
  7. Change HTTP Proxy Port to: 0
  8. Change HTTP Proxy IP to: 0.0.0.0
EarlyMon - ^^^May want to update the labels.

On a side note, this process cut my speeds so I reverted back to the Sprint set up.
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Old June 26th, 2011, 02:42 PM   #33 (permalink)
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can you elaborate more on what you did to test your speeds and what symptoms occurred (buffering, stuttering, low throughput, etc etc)

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On a side note, this process cut my speeds so I reverted back to the Sprint set up.
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Old June 26th, 2011, 03:11 PM   #34 (permalink)
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Originally Posted by thelonewizard View Post
NVM. Re-read the OP and realized I was doing the right thing. Thanks, Early! CDMA Workshop is pretty easy!
I called Sprint, *2, and they were mellow about giving it to me.

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Originally Posted by K927A View Post
This may be a bit off topic.
When I go into the EPST (##3282#) view mode, the last option on the list that pops up is USB charging, and I can check/uncheck it. Anyone know what that does?
I asked them about that - it appeared on the Evo as well. As near we could tell fiddling around and asking around - it doesn't seem to do anything. You can't save it. The rep finally took a guess that it might have to do with computer vs. wall charging - but I've played with that and didn't see any difference there either.

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EarlyMon - ^^^May want to update the labels.

On a side note, this process cut my speeds so I reverted back to the Sprint set up.
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can you elaborate more on what you did to test your speeds and what symptoms occurred (buffering, stuttering, low throughput, etc etc)

Agreed, please feed back details, your feedback is new to this issue.

If simply assessing by speedtest.net, then expect variability with or without this change. With a decent server connection, you ought see an improvement.

Certainly improves web loading times of this page (UAString set to Desktop), right off the bat.

By the way, thanks for the catch - changed to use literal screen names and screen order in the OP.
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Old June 26th, 2011, 04:48 PM   #35 (permalink)
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I did it and my average speed more than doubled. In my house the average went from 350kbs to over 1.5mbs.
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Old June 26th, 2011, 10:43 PM   #36 (permalink)
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I did it and my average speed more than doubled. In my house the average went from 350kbs to over 1.5mbs.
Holy crap. I was planning to try this little project tomorrow, and if I get even half or a third of your improvement, I'll be overjoyed.
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Old June 27th, 2011, 08:27 AM   #37 (permalink)
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can you elaborate more on what you did to test your speeds and what symptoms occurred (buffering, stuttering, low throughput, etc etc)
Quote:
Originally Posted by EarlyMon View Post
I called Sprint, *2, and they were mellow about giving it to me.



I asked them about that - it appeared on the Evo as well. As near we could tell fiddling around and asking around - it doesn't seem to do anything. You can't save it. The rep finally took a guess that it might have to do with computer vs. wall charging - but I've played with that and didn't see any difference there either.






Agreed, please feed back details, your feedback is new to this issue.

If simply assessing by speedtest.net, then expect variability with or without this change. With a decent server connection, you ought see an improvement.

Certainly improves web loading times of this page (UAString set to Desktop), right off the bat.

By the way, thanks for the catch - changed to use literal screen names and screen order in the OP.
I did five speedtest.net tests prior to making the change. I was averaging 700kbs d/l and 500kbs u/l. After I made the change the average was half that even with me throwing out two outliers that were below 100 kbs. As soon as I changed the settings back, my speeds went back up to where they were before the change.

Maybe I did something wrong.
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Old June 27th, 2011, 08:33 AM   #38 (permalink)
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other than "lab tests" how is your experience using streaming sites? are you/did you notice increased buffer times, stuttering issues... ?
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Old June 27th, 2011, 08:44 AM   #39 (permalink)
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I used cdma workshop to get my msl and it worked perfectly, now all i need is root!
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Old June 27th, 2011, 09:19 AM   #40 (permalink)
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Just an FYI, if you activate the phone on the sprint site they actually send you an email with the MSL code and MSID in it in case you have to do a manual activation on the phone.
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Old June 27th, 2011, 09:22 AM   #41 (permalink)
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other than "lab tests" how is your experience using streaming sites? are you/did you notice increased buffer times, stuttering issues... ?
I've never had problems streaming and that's on both the Evo 4G as well as the 3VO. I do get the occasional skip of the song using audiogalaxy, but I attribute that the pitfalls of streaming.
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Old June 27th, 2011, 09:25 AM   #42 (permalink)
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Just an FYI, if you activate the phone on the sprint site they actually send you an email with the MSL code and MSID in it in case you have to do a manual activation on the phone.
The code I found in my email is called a 6 digit programming code and does not match my MSL code.
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Old June 27th, 2011, 09:26 AM   #43 (permalink)
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On somewhat of a side note, after this phone has root I'd be interested to see the results of adjusting the TCP window sizes. I believe Android has a 32k window size by default...wondering if bumping to 64k will make a difference.
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Old June 27th, 2011, 11:01 AM   #44 (permalink)
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Anyone ever tried getting their MSL from chat?
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Old June 27th, 2011, 11:17 AM   #45 (permalink)
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Anyone ever tried getting their MSL from chat?
I have - they had a fit and got all worked up. I finally got a guy who got it and he kinda chuckled in the chat and explained that they didn't that info (access into that level of service) and if they did, he didn't doubt they would never be allowed to hand it out.

If you call and a rep gives you a hard time, call back and find a seasoned one.

I asked one about this before out curiousity - their reply: having it is a good idea, have I considered taping it inside my back cover in case I'm ever stuck and need to force a hard reset or re-provisioning?

They used to act like you wanted to kidnap their dog when you asked for your MSL but I think anymore, most of the tech staff really does get it.
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Old June 27th, 2011, 11:31 AM   #46 (permalink)
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If you are trying to get your MSL on the phone do they ask for/require an explanation why? or do you just call and ask outright?
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Old June 27th, 2011, 11:39 AM   #47 (permalink)
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If you are trying to get your MSL on the phone do they ask for/require an explanation why? or do you just call and ask outright?
use cdma workshop, it is really easy to use, i got my msl in about 3 mins if that.

[How To] Retrieve MSL and speed up internet faster - xda-developers

Easy instructions. you dont have to run anything. just unzip and app is there
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Old June 27th, 2011, 11:53 AM   #48 (permalink)
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If you are trying to get your MSL on the phone do they ask for/require an explanation why? or do you just call and ask outright?
Most people I've seen have just said that they've been having flaky internet/slow speeds and want to reset their data. I just called and asked and they didn't ask for any reason at all.

And thanks to EarlyMon for a couple of posts back. I wanted to just do chat because I wasn't able to call at the time, but it looks like it would have just been a huge headache. Waited til I could call, and at least for me, couldn't have been easier.
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Old June 27th, 2011, 11:54 AM   #49 (permalink)
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If you are trying to get your MSL on the phone do they ask for/require an explanation why? or do you just call and ask outright?
Just call outright and ask, and use an honest and straightforward tone of voice.

If the rep is curious, honesty is the best policy. Either say it's your intention to solve your streaming media issue or that you want access to hard reset your phone in light of the many updates occurring.

It's when people get gamey or skittish that the rep starts to question what the caller is up to - or it's just a bad rep.

On the Evo and Shift forums, people had like a 90~95% success rate just asking, and 100% success rate calling back a single time for that occasional rep that couldn't be bothered.

It's just not difficult - I did it because I found it a lot easier than dinking with going to my Windows machine (to my right, next to this laptop), and dinking with CDMA Workshop.

If a rep asks what else you're going to do with it, be truthful say, Nothing! I know better than to play around in service menus where I can brick my phone. And I have the old settings already written down. (And you do, they're in the OP here.)

But don't go in explaining why - it's not the woodshed. Just ask nicely.
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Old June 27th, 2011, 11:58 AM   #50 (permalink)
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use cdma workshop, it is really easy to use, i got my msl in about 3 mins if that.

[How To] Retrieve MSL and speed up internet faster - xda-developers

Easy instructions. you dont have to run anything. just unzip and app is there
Or use the link I gave in the OP here.

And yes, use my instructions or the one in your link.
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