Juanito216

Have any of you guys happen to have noticable input lag? To the point where it might effect you playing a game? Cause I though about contacting Sprint. Idk if its a hardware or software issue. But this input lag is like unacceptable.

nothingbutaGthingbaby

Not one fking Sprint store in my City (Columbus, Oh) has the Digitizer in stock.

I hate this piece of sh*t phone.

Boomerk4

I'm not sure why but my phone just started acting up all of a sudden, like when i click on a app itll open then quickly shut down. Or when i try scrolling down my app list it'll drag me to the very top of my apps so im unable to scroll down without being pulled up. I've tried doing a factory reset but everytime i place my pin to reset it'll will show me the screen to "erase", but it will put pack in the screen to place my pin again. This is really frustrating can someone help me with this??

9to5cynic

Hi Boomerk4, sorry to hear you're having trouble. I do have the original Evo, not the 3d, but I know there are some great guys who do have it, you can try here:
HTC EVO 3D - Android Forums

You already did a factory reset, which would have been my first thought... the only other thing I can think of is maybe it's a hardware issue

Hope not. Welcome to AF, wish it was under better circumstances.
-9to5

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DonB

You might have to do the FR from the bootloader, did you take the OTA update for ICS, also if you want I will move this post to the 3VO section for the proper help.

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marctronixx

@boomer,

moved your discussion here as it may be a faulty digitizer.

Are you using a case or screen protector?

are you the only owner?

is this a refurb?

is it rooted?

is a sprint branded evo or international?

did you remove the battery for about 5 minutes and re-installed?

Boomerk4

I am the owner, im using a case, no its not refurb, and is rooted with the mean rom 4.5, sprint branded, and i have tried removing to battery for 5mins but with no luck

DragonSlayer95

Question. Has anyone took their 3vo to a sprint repair center? If so was they able to fix a faulty digitizer? Reason I ask nearest repair center is a 45 minute drive and nor do they answer their phone either. Doing all I can to avoid replacing via insurance.

Sent From My HTC Evo 3D Using TapaTalk 2

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JasonBab

I've had my HTC for a few months now and just recently I've had this problem.

I've noticed in certain areas I touch the touch goes to the closest "live pixel". For example, on the keypad for dialing a phone number, when I try to dial 1, 2 or 3, it goes to the bottom numbers below or on the area above that, depending on which part I touch closer.

It's driving me mad because I only have 6 numbers to type with now, playing games is out of the question and even on YouTube I can't click on the comments or related videos. Theres basically a horizontal line in my phone that's dead pixels and random parts of my screen.

I tried this app that detects dead pixels and fixes it but that really didn't help. If anyone has any suggestions I would greatly appreciate it.

Thanks

DonB

Sounds like a digitizer screen issue, I would take it in to a Sprint repair shop, they might replace it.

PyroSporker

A corporate store, with the part, will replace the entire display, digitizer, and front chassis for you for cheap. It is a single sealed assembly. It makes repairs much simpler for them, but wastes parts and they have become somewhat scarce. They replaced mine for the one time $35 fee months ago (read posts on page 1).

Ensure that they are a corporate repair center beforehand and make sure you get in touch with them at all costs and that they have the part (you'll have to find a way to get through to them).

I wouldn't want you to waste the 45 minute drive and the hour wait for them to swap the parts. You'll be lucky if they have the part.

marctronixx

agree could be a digitizer issue.

are you rooted?

have you installed or removed any programs that manipulate the screen?

do you have a screen protector and/or case on the phone?

does not sound like dead pixels because you would see pixels that are "stuck" or showing a color other that what should be there.

DragonSlayer95

rooted yes, otterbox defender since day one, no screen protector, been acting up about a month and a half after buying it, wasn't rooted while it started.




Thanks for that I'll look into it. So going to a normal sprint store that does repairs wouldn't be the best route to go?


Sent From My HTC Evo 3D Using TapaTalk 2

DonB

Yes it is your best bet, and you might get lucky and they might not charge you, like they did to my buddy, he was ready to pay $35 and they never charged him, I think he griped to them and called account services while he was at the store, he figured he would give it a shot and it worked.

SDRANGER619

Been reading through this thread and it hit me that I too may be having this issue (soon after I installed ICS).

But not completely sure. So my phone works normally, there will be intermittent times where it just stops responding to my finger. I have to shut the screen off and unlock it to continue doing what I was doing. Could this be a digitizer issue too? I have a launch day phone. Not rooted.

DonB

When you installed ICS, did you Factory Reset ?? If not that is where I would start first and see

DragonSlayer95

I should most definitely un root before traveling the 1 and half hour journey to nearest corporate eh? Lol

Sent From My HTC Evo 3D Using TapaTalk 2

DonB

I wouldn't but that is just me, most of them really don't care, but this will be your call, my buddies phone was rooted and they never said a word, lol

DragonSlayer95

Lol if it wasn't so far away I wouldn't even worry with it but it's fact I could get there and they would refuse to touch it

Sent From My HTC Evo 3D Using TapaTalk 2

DonB

Well I bet if you are driving that far, there will be a few within range, so if one does not want to do anything, I am sure another will. They really are not all tech savy when it comes to root, they will only know it is rooted if they are looking for it, usually the Superuser app gives it away, lol. I see your point though, good luck and keep us posted.

DragonSlayer95

That's why my current home replacement (go launcher) comes in handy to hide apps lol but I may want to flash stock as the boot ani would give it away too lol

Sent From My HTC Evo 3D Using TapaTalk 2

swerocco

Howdey people.

Yesterday I solved quite a bit of an irritating issue, with one of my client´s phones. That´s a Samsung Galaxy Ace GT-S5830 phone.

I was helping her out to to change the glass and the digitizer which was broken. I ordered a spare glass and digitizer from Ebay, and installed it. Boom, immediateley after installation and startup, the digitizer went ballistic and locked her SIM-card out, by randomly pressing all over the screen.

I claimed the glass and decided to try another sample from the same supplier. And the same thing happened again. I got tired of that shitty China crap, and ordered a Samsung Original replacement glass and digitizer.

Guess twice what happen then? The digitizer were not that jumpy and shaky, but still, it would be impossible to type anything on the screen. It was impossible to get anything done.

So I decided to loosen the glass/digitizer with the help of a suction cup, carefully lifting the glass up, angling it up 15 degrees from the bottom of the chassis. (Phone fully operational). And when the glass was separated from the chassis, the digitizer behaved as expected. Smooth, and with perfect control of every movement. Then I realized that it must be the superthin metallic support of the LCD-screen causing the digitizer going nuts.
I started dismantling the phone again. And when I had the LCD totally free, I snatched my wife´s nail-clearcoat and painted three layers of coating on the edges of the LCD. This improved the digitizer nuttiness, but I finally decided to cut three thin plastic films placing it over the LCD edges, and reassembling the phone again. That made the whole deal. Now the phone is like new again

vivekair

My evo 3d's digitizer....
Sometimes some 1 cm portion in right side does not works.
Sometimes some areas are not responsive.
Sometimes automatic random clicks happen.

But all this happened just after HTC updated it's software to android 4.0

The reason may be that HTC might be using more than one type of digitizer hardware and driver for one of them is not fully compatible with 4.0.

All I know is that this has nothing to do with malicious software as the same softwares were installed when I had android 2.3.

Another problem may be of bezel. The aluminium cover of front bezel had got detached at some places. About half an hour ago, I peeled out all the aluminium present in it. Since then the phone is working fine.

DragonSlayer95

Let me be the first to chime in, 99% sure it has nothing to do with the ics update. Myself along with many many others are having your problem, some before and some after official ics update. Digitizer for evo 3d just tend to go out easily.

Sent From My HTC Evo 3D Using TapaTalk 2

Hockey16

So I've been having a problem with the screen where it will randomly click on stuff. So I was thinking it's a problem with the screen digitizer.

So I go to the Sprint store...

First question he asks if I'm on a custom ROM.
(I was thinking, well might as well tell him, if he says they wont fix it I'll just go home and relock the bootloader and unroot and bring it back) So I told him yeah..
He replied that it's probably because of a custom ROM.
I was like I don't think that's the problem (I've been rooted for 6 months, I've had this ROM for a month or so, but the problem just started last week)
He said that they don't care if it's rooted, just I'll have to hard reset it and bring it back tomorrow to show that it's not because of the custom ROM. He said it'd be $35 since I don't have insurance and they'd replace the screen.

Just thought I'd share because I bet others have or have had this problem..

Last edited by Hockey16; October 5th, 2012 at 06:18 PM.

DireWolfDG

Guys, I'm a diagnostic automotive technician. 24 years of clients beat down and misbehaving cars have passed thru my careful hands and well trained brain.

I've fixed them all, when even the dealerships gave up or (as usual) don't have the faintest clue...

And I LOVE my Evo 3D!

I started with a beat up, used evo, running 2.3. I was a BB convert (memory issues made me throw up my hands and try android)

For a couple months it was pretty good. But every once in a while the touchscreen (digitizer) would ghost touch all on its own. I would flex the phone, lock the screen, wait a few seconds, unlock and use the pattern unlock and it would work great for a few hours.

keep in mind that I had a fresh 8gb memory card and it was barely used.

as time went by I would add more pictures, videos, audio clips (whatsapp audio while driving). Eventually it got to be ghosting more frequently....

Then I got ice cream sandwich. OS 4.03. And it was great. Phone was faster, only two apps available in the background at a time, so, running my ebook TTS app with the premium voices synthesizer would mean I had to keep switching back to it, when I was jumping all over the internet and app chat rooms, if I didn't want to lose my place.....


Long story short: its an amazing phone. Ultra fast processor, good memory management and overall the best phone I have ever used.... Apart from this weird ghost effect...


So, I had a couple hours to surf YouTube and look at replacement digitizers. And how to change them...
Read all the YouTube comments and BANG! One guy said the keyword that put my brain in overdrive..... Memory overflow!

Think about it. What's wrong with blackberries? Memory problems! The fix is to do a fresh OS reinstall or factory data wipe.

What about PCs running slow? Same problem. The registry gets full of garbage bits left over from app uninstallation... Best Solution, you reinstall windows and restore your critical info and keep it clean as long as u can. It runs like new for a few months.

Enter android. It's built upon one of the best operating system platforms ever conceived.

UNIX .....

So, I thought to myself. Could it be that simple? I held down home, to bring up the app switcher screen, swiped all the recent app icons to the left (that kills them)

Then I went to settings, storage, and cleaned out app caches, and ran the free up memory app (I had about 90% used memory) and then I tried out a few apps, checking speed. It was much more responsive!
I usually do a restart every day, because I'm a power user and coming from blackberry, u have to do that to be able to even get a little speed out of a blackberry. Android nay be fast, but it still has to keep track of an insane amount of memory handles to run everything.

Here is the kicker...... What runs ALL the time on an android, and u can never shut down? The digitizer interface! It's a multi-touch, hunk of glass, but the CPU has to track every touch, gesture, swipe,
double click, etc! That's a huge load. And to be able to be ready for anything, the CPU MUST allocate a large part of RAM to be able to be ready for what u expect it to do!

And what do we do? we surf, YouTube, play games, expect the gallery to keep track and have thumbnails at our finger tips for thousands of photos, and generally use and enjoy our phones.....


But when you have a massive memory allocation for all the stuff u love to do, and when we become power users, and start to really use our phones, we load up the memory so much, that the digitizer starts making mistakes. A reboot might help for a while, but the underlying problem is we are lazy! We tell ourselves, surely this powerhouse can handle all my apps, thousands of photos, emails, texts, video messages, Skype etc etc.... No it can't, but its sure a champion for trying!

Im a
Rogers Wireless customer and have crappy data speeds where I live. Great when I'm in the city, but at home it is slow and been noticing that sprint customers seem to have an inordinate amount of problems with their Evo phones. I also noticed on YouTube, that normally a sprint customer with good bars, can expect wicked data speeds... and yet tons of YouTube complaints in the comments mention that they have had up to eight phones, replaced under warranty.

high data speeds, are great, but you can fill up your phone with lots of junk in no time. that's why I think they would start seeing problems almost right away, with their new phones.

delete unneed photos, audio clips, music, apps, widgets, and remember to run memory cleaner wizard and reboot your phone once a day, before you call your provider and ask for a replacement!


sure u could have a glitzy digitizer (the glass part). but, I really doubt it. unless u sat on it, took it apart without clipping connects securely back into place, etc. try my solution for a while and see if it makes you love HTC again.

And a final edit, to add a final detail..

HTC sense is big. I presume its the theme that skins over the base.operating system... I'm still learning about android, but one YouTube comment mentioned rooting the Evo and running a mod pack called sense free or senseless. Which is supposed to remove most of HTC sense and make more room. And it worked for him.

Yet, many hesitate to root their droids, for fear of loss of warranty, myself included, and umm, well, its way out of warranty haha.

So, I will lovingly keep sense and instead use some common sense and keep my HTC clean, and see how long I can keep it running. The battery has virtually expired on me in so many situations and have it plugged in virtually all the time.

The Seidio extended battery on eBay I just ordered should fix that. It has almost twice the power of the stock HTC battery and comes with a thicker back cover and was only $20. No power user should ever be without a high reserve battery. But stay away from Chinese generic batteries. Stick with li-po and preferably the one made by Seidio but branded under a different name. It gets great reviews and I'll post my own her for the Evo fans!

Okay, off to speech shortening class :P

Last edited by DireWolfDG; October 6th, 2012 at 03:05 AM. Reason: Typographic errora and fresh thoughts to add....

vivekair

Thank you very much...
My problem resolved.... Courtesy to this forum.(problem of having random clicks on the screen.)

Someone stated the problem may be due to moisture.... He was right.

I disassembled every part of my phone, cleaned the digitizer thoroughly with nail polish remover and let mainboard, front bezel and digitizer sun-dry.

Now, it is working as smooth as butter.

Those having similar problem, try drying the phone without disassembling it and tell us the results.

nitroheadz28

I dropped my phone while working on my car about a month ago, the screen was cracked to hell but still worked fine.

A few days ago it started going nuts, letters wouldn't respond on the keyboard while messaging and last night it actually proceeded to write a text and email on its own accord...

So I ordered a new digitizer last week and spent this afternoon installing it, I get it in and let the glue dry. Insert battery and everything works fine, SWEET!

I start texting on and off, 15 minutes later I go to respond to a text and I can't unlock the damn thing. The left side of the screen is dead. So I take it apart and make sure all the connections are good and apply some more pressure on the screen in some areas and now there are even more dead spots.

Any suggestions please?

OverByter

I just happened to see this on YouTube, maybe it can help, good luck. https://www.google.com/url?q=http://www.youtube.com/watch%3Fv%3Drb5kzmUwkLc&sa=U&ei=JEK5UIzHEvDE0AHluI CgDg&ved=0CCgQtwIwBg&usg=AFQjCNHPdRpJN1J7w4S2dtnlj wdq7W7otA

toad6386

Hi Folks (apologies for the long post)

My wife and I both run Sprint 3VOs. I've had mine since release date, my wife, almost a year now. I've had to replace MY digitizer twice (I got a "cheap" one the first time and sat on it a time or two ), and this morning, my wife's went ape, and I just ordered her a new one (I've become well practiced replacing them, as it were )

So, I'm curious now as to just how often a digitizer goes bad. I got the 3VO because at the time Sammy was having quality issues (GPS, updates, etc), but now it may seem like the roles may have been reversed. Don't care for TouchWiz, but I know how to root now, so that's not a huge issue!

So if you've experienced it, or know someone who has (NOT on the forum to reduce duplications), just reply, please, especially if you've had more than one go bad (that wasn't due to an 'aw shucks' moment). Thanks!

lds710

Mine is bad now! :-(

cuellarm

My wife's Evo 3D had this issue last month. She was given a replacement phone for it.

sertorii

My EVO 3D does the same thing, but what it really enjoys is randomly dialing a number and then wont let me hang up (screen freezes) - leads to some interesting conversations. I really need to get to the sprint store.....