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Old August 28th, 2011, 07:12 PM   #1 (permalink)
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Default [Solution] Camera does not load. shows blank screen then dumps back to homescreen.

Whenever I hit the camera button, the camera icon pops up for a second and it goes to a black screen, just sits there for a minute, then goes back to my home page. Could this be a software issue, or hardware?

What can I do to fix it?! I feel like a hard reset would do it but I want to know if there is anything easier and quicker then having to go through all that.

Thanks a bunch!

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Old August 28th, 2011, 08:23 PM   #2 (permalink)
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Either force close the camera app, or reboot, that should do the trick


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Originally Posted by fdawg07 View Post
Whenever I hit the camera button, the camera icon pops up for a second and it goes to a black screen, just sits there for a minute, then goes back to my home page. Could this be a software issue, or hardware?

What can I do to fix it?! I feel like a hard reset would do it but I want to know if there is anything easier and quicker then having to go through all that.

Thanks a bunch!
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marctronixx (August 28th, 2011)
Old August 28th, 2011, 08:47 PM   #3 (permalink)
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to OP,

you say "whenever"...

so ever since you have had this handset from day one it has always done this?

are you rooted?

does this happen when you use the icon on the screen?

does this happen in 2D and 3D modes? can you get the camcorder to work?

have you attempted a battery pull?

how much system memory are you running?

factory reset will most likely cure it.. could be a rogue app also...

have you tried any troubleshooting steps?

EDIT: does the phone vibrate function work when the camera app is initiated?
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Old August 28th, 2011, 08:55 PM   #4 (permalink)
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I took the battery out and left it out for about 15 min. Then I put it back in and the camera was working again.

Thanks for your guys' input! I really appreciate the help.
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Old August 28th, 2011, 11:07 PM   #5 (permalink)
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whenever a battery pull is suggested as a troubleshooting step, 2 minutes is plenty..

glad you are back in business. glitches happen.. and this may have just been a one time thing...
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Old September 16th, 2011, 07:10 PM   #6 (permalink)
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Default Camera won't open

I had my screen replaced at the sprint store today after I dropped it. Tonight I wanted to take a video but every time I try to open the camera the logo comes up then goes straight back to the home screen. Any ideas?
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Old September 16th, 2011, 10:02 PM   #7 (permalink)
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I rebooted and pulled the battery without luck. I also noticed that my flashlight app isn't working either. It didn't force close the light just won't turn on. I use that app everyday so it was working yesterday. Maybe something went wrong when installing the new screen?
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marctronixx (September 16th, 2011)
Old September 16th, 2011, 11:23 PM   #8 (permalink)
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do a factory reset. if that does not help then take it back....
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Old September 27th, 2013, 02:10 AM   #9 (permalink)
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Default Yep you can try this too…

The amazing Marctronixx is very wise.

Soft resets (turning a phone off and then back on) are always one of the first steps to take when troubleshooting a phone. This easy task can fix many minor issues on smartphones and I personally recommend power cycling your phone once every couple of days. It will keep your phone happy and working properly.

Factory resets (also known as hard resets) will fix the not so minor problems and help resolve serious issues related to the software on an Android device. If a Hard reset doesn’t fix it then as Marctronixx pointed out you might need to look into your replacement options. If you’re interested in knowing more about some of the different types of resets available on Android smartphones then you might find Mobile phone resets very interesting.

But I digress.

If you are having issues with your camera not loading or showing a black screen then How to fix a camera that’s showing nothing but a black screen might be exactly what you are looking for.

Good luck guys

~James~
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Sprint continues their EVO line of Android Phones with what is certainly a first for them - a 3D phone. The HTC EVO 3D boasts 3D technology on a beautiful 4.3-inch screen and get this: you don't even need glasses to enjoy the 3D experience! B... Read More



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