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Old April 19th, 2012, 08:10 AM   #1 (permalink)
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Default Options/opinions on where to purchase the EVO 4G LTE

With all this talk about release dates where is the best place to purchase the LTE Evo? Will you get it quicker if you order through Sprint? Any advantages to any certain retailers?

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Old April 19th, 2012, 09:18 AM   #2 (permalink)
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It's not uncommon to get your phone a day or two early, before the launch day, if you order through Sprint online. No guarantees on that, however, they either do it or they don't.

I purchased my last two phones from Radio Shack because I like the local sales staff.

If you purchase from Best Buy, don't let them use their big box tool or whatever they call it now, to transfer contacts from your old phone. It won't be right and you'll end up having to do more than if you just let Google sync for you. Definitely don't pay them to put on a screen protector.
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Old April 19th, 2012, 09:37 AM   #3 (permalink)
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Agreed^^^^^^^^^^^^^
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Old April 19th, 2012, 11:01 AM   #4 (permalink)
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I thought I read somewhere if you order from Sprint you might be able to get a courtesy credit or activation fee waved
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Old April 19th, 2012, 11:23 AM   #5 (permalink)
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if sprint didnt officially say it then dont believe it.

if i can get the phone earlier thru sprint then i will order from them. if they dont offer this like they did for the 3D, i may just head to best buy. im looking to get the device as quickly as possible because im impatient. i pre ordred thru best buy for the 3D only to end up getting it thru sprint because they released it days before national release.

i dont recommend amazon or any of those types of online retailers. if you have issues you will have to go back thru them as opposed to walking into radio shack, sprint, walmart, best buy, target to get exchanges/issues resolved directly.
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Old April 19th, 2012, 12:16 PM   #6 (permalink)
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i Like the two best buys i deal with. they are friendly and the staff lets me walk out with them barely touching it (all they really do is activate it from the bar code on the box and turn it on to make sure it works, after that no touchy touchy)

YMMV though but because of this experience I will always order through best buy, on top of that i realllllly like their black tie protection program, even covers water damage and complete destruction (you can run that phone over with a semi and as long as you have all the parts they'll exchange it) and its faster too, they have a rapid exchange where as soon as you bring it in they order your replacement in from a 3rd party (refurbed of course) and it usually only takes 3 days or so to get a new one.
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Old April 19th, 2012, 09:51 PM   #7 (permalink)
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I've had perfect experiences from Best Buy (6 phone upgrades) and for a couple of the upgrades I did there, had a pretty cute female sales associate take care of my upgrade.

Even though there have been some online retailers that have had much better deals, I've found myself sticking with Best Buy every time. Only reason I've ever considered upgrade directly through Sprint was due to their more recent "early" upgrade availability. I'm glad Sprint finally got wiser and decided to do instant rebates, instead of "mail-in-rebates."

I'm actually considering Wirefly this time, since they have a deal with my corporate discounts. I'd consider Amazon, but when I spoke with an Amazon Wireless rep over the phone, it seemed like they did a lot just to do an "upgrade" vs. a "new line." I became a little paranoid that they'd mess up my plan.
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Old April 20th, 2012, 12:18 AM   #8 (permalink)
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I bought my 1st Sprint phone way back from Radio Shack and then have done Sprint ever since cause they bill your account. I used to get activation fee waved too for being ona business account from my work getting a discount then that went away but they still would wave it for me if I asked. But I signed up for this Best Buy Phone Freedom thing and I get an extra 50 off if I buy from Best Buy. So I'll pay 149.99 and maybe Sprint will wave the activation fee one more time for me who knows. But I have never bought from Best Buy before. I liked Sprint if they bill the phone to your account.
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Old April 20th, 2012, 11:35 AM   #9 (permalink)
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I bought my 1st Sprint phone way back from Radio Shack and then have done Sprint ever since cause they bill your account. I used to get activation fee waved too for being ona business account from my work getting a discount then that went away but they still would wave it for me if I asked. But I signed up for this Best Buy Phone Freedom thing and I get an extra 50 off if I buy from Best Buy. So I'll pay 149.99 and maybe Sprint will wave the activation fee one more time for me who knows. But I have never bought from Best Buy before. I liked Sprint if they bill the phone to your account.
I completely forgot about the Phone Freedom signup. Someone mentioned it the other day and I thought I didn't sign up, but after checking through my emails, it turns out that I did end up signing up for that.

So, as soon as I'm eligible for upgrade, I'll have a $50 discount waiting for me! Looks like Best Buy is going to be my upgrade place of choice again. At least, for my phone.
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Old April 21st, 2012, 10:44 PM   #10 (permalink)
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I bought my EVO 4G through Radio Shack. I got my 3Vo through Sprint online so I could get it a couple days early. Can also try Target. I know they sell Sprint phones at the Target's here. I'm thinking of trying Best Buy this year. Does anyone know how Best Buy's insurance is compared to Sprint's?
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Old April 22nd, 2012, 12:15 AM   #11 (permalink)
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best buys insurance, IMHO, is leagues ahead of sprints, it covers EVERYTHING except for lost/stolen (which in my opinion is your responsibility) it'll cover water damage to complete destruction (as long as you can bring in all the parts)

they also do rapid exchange at best buy so when you bring it in they order a referb unit for you immediately (instead of sending YOUR phone off for repair and waiting for YOUR phone back) so it takes roughly 3-4 days and you have a new phone again
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Old April 22nd, 2012, 12:25 AM   #12 (permalink)
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best buys insurance, IMHO, is leagues ahead of sprints, it covers EVERYTHING except for lost/stolen (which in my opinion is your responsibility) it'll cover water damage to complete destruction (as long as you can bring in all the parts)

they also do rapid exchange at best buy so when you bring it in they order a referb unit for you immediately (instead of sending YOUR phone off for repair and waiting for YOUR phone back) so it takes roughly 3-4 days and you have a new phone again
On the contrary! Sprint is better IMHO, because anything you do your phone is your fault/responsibility! Sprint doesn't cover water damage, which I don't mind (Question is how did your phone get in the water?!?). I root my phone so when turning in my phone and having to wait 1hr v.s. 3-4 days from BestBuy is IMO make's Sprint has the upper hand! And even if Sprint can't fix your phone, the send you a NEW phone, and I ALWAYS received my phone in one day!
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Old April 22nd, 2012, 12:40 AM   #13 (permalink)
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On the contrary! Sprint is better IMHO, because anything you do your phone is your fault/responsibility! Sprint doesn't cover water damage, which I don't mind (Question is how did your phone get in the water?!?). I root my phone so when turning in my phone and having to wait 1hr v.s. 3-4 days from BestBuy is IMO make's Sprint has the upper hand! And even if Sprint can't fix your phone, the send you a NEW phone, and I ALWAYS received my phone in one day!
I just had my 3VO replaced. It took Sprint a week because they are on back order. It all depends on what they have in stock as to when you will get a new/refurbished phone. I do like the fact that Sprint covers lost or stolen phone. I'm looking at this now because I hear Sprint is raising the price of their insurance. I'm thinking of buy my next phone from Best Buy so I am thinking about how much will this all cost me in the end.
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Old April 22nd, 2012, 12:42 AM   #14 (permalink)
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best buys insurance, IMHO, is leagues ahead of sprints, it covers EVERYTHING except for lost/stolen (which in my opinion is your responsibility) it'll cover water damage to complete destruction (as long as you can bring in all the parts)

they also do rapid exchange at best buy so when you bring it in they order a referb unit for you immediately (instead of sending YOUR phone off for repair and waiting for YOUR phone back) so it takes roughly 3-4 days and you have a new phone again
How much is their deductible?
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Old April 22nd, 2012, 12:45 AM   #15 (permalink)
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I just had my 3VO replaced. It took Sprint a week because they are on back order. It all depends on what they have in stock as to when you will get a new/refurbished phone. I do like the fact that Sprint covers lost or stolen phone. I'm looking at this now because I hear Sprint is raising the price of their insurance. I'm thinking of buy my next phone from Best Buy so I am thinking about how much will this all cost me in the end.
Yes this is true depending what they have in stock! When phone are in stock, in all of my experiences I have receive a new phone...There's only been twice where I experience back order's; Declined one, and accepted one and still got a new phone!
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Old April 22nd, 2012, 02:53 AM   #16 (permalink)
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How much is their deductible?
ahh thats the best part.... there is NO deductable. forgot sprint even had one.

bring it in anytime, a few days later (they provide a loaner phone at no charge as well for the time being) you get another phone and don't pay another dime out of pocket
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Old April 22nd, 2012, 04:05 AM   #17 (permalink)
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ahh thats the best part.... there is NO deductable. forgot sprint even had one.

bring it in anytime, a few days later (they provide a loaner phone at no charge as well for the time being) you get another phone and don't pay another dime out of pocket
No deductible? Really? That is sounds good to me. Do they cover cracked or broken screens?
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Old April 22nd, 2012, 11:02 AM   #18 (permalink)
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ahh thats the best part.... there is NO deductable. forgot sprint even had one.

bring it in anytime, a few days later (they provide a loaner phone at no charge as well for the time being) you get another phone and don't pay another dime out of pocket
How much do you pay monthly!?
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Old April 22nd, 2012, 01:03 PM   #19 (permalink)
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No deductible? Really? That is sounds good to me. Do they cover cracked or broken screens?
yes they cover anything and everything as long as you are able to bring the phone into the store (basically prove it's not stolen/lost)

they will do an exchange for the smallest thing too, if you just have a scratch on your screen that bugs you they will do a swap for that too

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How much do you pay monthly!?
just checked, $10 a month is currently what i pay.
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Old April 22nd, 2012, 07:03 PM   #20 (permalink)
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I went to Best Buy Mobile today at our local mall and talked to them about the insurance. I think I will be getting my next phone at Best Buy. I have never lost my phone, my phone sticks to me like clue, so that won't be a problem for me. I really like the fact they cover everything else with no deductible.
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Old April 25th, 2012, 09:41 PM   #21 (permalink)
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Better check that black tie protection. I was told it covered water damage to total destruction. However, my husband dropped his evo into water while washing his hands. I called best buy only to be informed they do not cover water damage. Read your pamphlet carefully. It is stated no water damage coverage. Plus....check your bill. I am charged $10.70 per month for each of my three evos. Also, I drove 80 miles to the nearest best buy on June 4th of 2010 for my 7am appointment to get my evo. When they retrieved the phone from the locked cabinet it was out of the box and on. Yet my screen protector had not been Installed. I was not happy and asked for a phone that had not been played with and they refused. I will be ordering from Sprint or RadioShack.
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Old April 26th, 2012, 01:27 AM   #22 (permalink)
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Better check that black tie protection. I was told it covered water damage to total destruction. However, my husband dropped his evo into water while washing his hands. I called best buy only to be informed they do not cover water damage. Read your pamphlet carefully. It is stated no water damage coverage. Plus....check your bill. I am charged $10.70 per month for each of my three evos. Also, I drove 80 miles to the nearest best buy on June 4th of 2010 for my 7am appointment to get my evo. When they retrieved the phone from the locked cabinet it was out of the box and on. Yet my screen protector had not been Installed. I was not happy and asked for a phone that had not been played with and they refused. I will be ordering from Sprint or RadioShack.
what the wording is is complete submersion is not covered, if you simply tell them water spilled on it, it is covered. but if you tell them you accidentally went swimming with it, it is true that they will not cover that scenario.

but as they are never there when it happens, just tell them liquid spilled on it and your golden.

I am sorry for the way your BB treated you though... as with every consumer experience YMMV by location and other factors.
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Old April 26th, 2012, 03:23 AM   #23 (permalink)
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what the wording is is complete submersion is not covered, if you simply tell them water spilled on it, it is covered. but if you tell them you accidentally went swimming with it, it is true that they will not cover that scenario.

but as they are never there when it happens, just tell them liquid spilled on it and your golden.

I am sorry for the way your BB treated you though... as with every consumer experience YMMV by location and other factors.
I hear where you're coming from, but it still sucks that BestBuy wont take care of their customers who are paying top dollar. I know that the detectable with Sprints insurance kinda sucks, but it sure is nice knowing that anything and everything is covered.... no questions asked. Sprint clearly has the most comprehensive insurance available, and that is why I always suggest their coverage.
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Old April 26th, 2012, 09:16 AM   #24 (permalink)
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Why not just get SquareTrade with accident protection? From what I understand, it covers drops and full-immersion spill protection. The only difference is that it is an upfront payment instead of monthly, but I hear people swear by SquareTrade.

iPad Insurance Alternative | iPad Warranty | Apple Tablet Warranty | Tablet Extended Warranty | SquareTrade Warranties
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Old April 27th, 2012, 08:54 AM   #25 (permalink)
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Why not just get SquareTrade with accident protection? From what I understand, it covers drops and full-immersion spill protection. The only difference is that it is an upfront payment instead of monthly, but I hear people swear by SquareTrade.

iPad Insurance Alternative | iPad Warranty | Apple Tablet Warranty | Tablet Extended Warranty | SquareTrade Warranties
I will be going with Squaretrade for the first time with the EVO LTE. I have heard great things as well. I actually look at the one time upfront payment as a positive because I do not have to worry about a monthly fee or payment plus at $125 for 2 years it works out to around $5 not bad imo. I will report back if I have to invoke it.
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Old April 27th, 2012, 11:25 AM   #26 (permalink)
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I will be going with Squaretrade for the first time with the EVO LTE. I have heard great things as well. I actually look at the one time upfront payment as a positive because I do not have to worry about a monthly fee or payment plus at $125 for 2 years it works out to around $5 not bad imo. I will report back if I have to invoke it.
I just checked it out. After going through to get a quote, it says in small print, "a $99 deductible applies to all claims made." I don't know if they actually charge that, but still might not be worth it for some.
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Old April 27th, 2012, 02:28 PM   #27 (permalink)
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I just checked it out. After going through to get a quote, it says in small print, "a $99 deductible applies to all claims made." I don't know if they actually charge that, but still might not be worth it for some.
With a $99 deductible you might as well stay with Sprint Insurance. At least with Sprint you can go to a repair center near you. I am still thinking of checking out Best Buy. The only thing is, I like being able to go to a repair center at Sprint. It seems they all have their pros and cons.
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Old April 27th, 2012, 02:47 PM   #28 (permalink)
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With a $99 deductible you might as well stay with Sprint Insurance. At least with Sprint you can go to a repair center near you. I am still thinking of checking out Best Buy. The only thing is, I like being able to go to a repair center at Sprint. It seems they all have their pros and cons.
Yeah. That was my thought. At the same time, the breakdown "per month" for those guys would be very close to what Sprint insurance used to be. The only difference is payment for 1 or 2 years up front vs. "per month."

I haven't ever had issues with Sprint's insurance. Then again, I haven't had to go in for a repair/replacement in a long time. And the last time I did have to go, was prior to their making changes with their repair/replacement policy...so I basically got a replacement device every time without deductible or any additional headache to get the replacements.
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Old April 27th, 2012, 03:40 PM   #29 (permalink)
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I just checked it out. After going through to get a quote, it says in small print, "a $99 deductible applies to all claims made." I don't know if they actually charge that, but still might not be worth it for some.
Thanks for the heads up. It looks like their terms may have changed since I last was familiar with them.
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Old April 27th, 2012, 05:20 PM   #30 (permalink)
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Thanks for the heads up. It looks like their terms may have changed since I last was familiar with them.
Yeah. It's likely they're trying to mirror as much as possible with comparable insurance offerings (e.g. sprint, best buy, etc.). The advantage they have over Sprint and Best Buy is the cheaper rates (if broken down into monthly payments). The disadvantage they have, compared to Sprint and Best Buy is that consumers can't go to their location to get replacement phones.
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Old April 28th, 2012, 01:41 PM   #31 (permalink)
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I have never actually had to pay a deductible with Sprint insurance.

I've also never had them take my phone for anything longer than a couple of hours.

When I've gotten a replacement phone I did not have to turn my current phone in until the replacement was ready for pickup.

Maybe I've just been lucky??
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Old April 28th, 2012, 01:54 PM   #32 (permalink)
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I have never actually had to pay a deductible with Sprint insurance.

I've also never had them take my phone for anything longer than a couple of hours.

When I've gotten a replacement phone I did not have to turn my current phone in until the replacement was ready for pickup.

Maybe I've just been lucky??
No your not lucky, Sprint will fix and replace anything that's not your fault. I.e. the battery being bad, the phone restarts it's self, the screen not responsive...etc! But if you get water damage, crack your screen or lose your phone, you will have to go through Insurion (Insurance company) and a deductible WILL be paid!
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Old April 28th, 2012, 02:50 PM   #33 (permalink)
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I have never actually had to pay a deductible with Sprint insurance.

I've also never had them take my phone for anything longer than a couple of hours.

When I've gotten a replacement phone I did not have to turn my current phone in until the replacement was ready for pickup.

Maybe I've just been lucky??
Same exact experience I've had. Never been any issues receiving a replacement.
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Old April 29th, 2012, 12:09 AM   #34 (permalink)
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I have never had to pay a deductible. I keep my phone well protected. I have always had other problems where they had to fix it or replace it. On my 3rd 3VO now.
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Old April 29th, 2012, 03:43 AM   #35 (permalink)
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My insurance with Sprint has been $7. Per mo and have nothing but good experiences. EVO got GB update hdmi out went crazy. I got a replacement that day. When EVO got Google voice microphone bug. I got a same day replacement again within a couple of hours. No fees.
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Old April 29th, 2012, 11:57 AM   #36 (permalink)
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My insurance with Sprint has been $7. Per mo and have nothing but good experiences. EVO got GB update hdmi out went crazy. I got a replacement that day. When EVO got Google voice microphone bug. I got a same day replacement again within a couple of hours. No fees.
It's now $8, this change has been an effect for quiet some time now! This is true, if you look at a few post above I was telling wubbie075 that "Sprint will fix and replace anything that's not your fault. I.e. the battery being bad, the phone restarts it's self, the screen not responsive...etc! But if you get water damage, crack your screen or lose your phone, you will have to go through Insurion (Insurance company) and a deductible WILL be paid!"
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Old May 4th, 2012, 06:50 AM   #37 (permalink)
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Just to get all the options out there saw this on the Overload this morning.

Zagg is offering full coverage of a device for $99 for 2 years and it covers all software issues, defects, battery button issues and rooted phones with a $59 deductible for water damage or cracked screen not a bad option either.

It sounds like a good deal for those that like the 1 time payment option for piece of mind.

Zagg Safe
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Old May 4th, 2012, 01:38 PM   #38 (permalink)
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I brought my EVO into BB(black tie) about a year and a half ago. They gave me a pink non smart phone and sent my EVO to get fixed. It took over three weeks and they were never able to give me an eta, it just showed up one day. When I picked it up it was filthy and had three really long hairs pinched behind the screen. The worst part was that they only fixed two of the three things that they found wrong with it. I went straight to the Sprint store and it turned out that I had their insurance too. I walked out with a new phone. They did mention that I should at least clean it before I brought it in again, so it looked like I didn't abuse it.
I have received two replacement phones since then and I have rarely waited more than a day and a half for the replacement.
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Old May 4th, 2012, 02:11 PM   #39 (permalink)
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I brought my EVO into BB(black tie) about a year and a half ago. They gave me a pink non smart phone and sent my EVO to get fixed. It took over three weeks and they were never able to give me an eta, it just showed up one day. When I picked it up it was filthy and had three really long hairs pinched behind the screen. The worst part was that they only fixed two of the three things that they found wrong with it. I went straight to the Sprint store and it turned out that I had their insurance too. I walked out with a new phone. They did mention that I should at least clean it before I brought it in again, so it looked like I didn't abuse it.
I have received two replacement phones since then and I have rarely waited more than a day and a half for the replacement.
So I take it you don't like Best Buy's insurance? I am really thinking this thing through. I travel during the summer and Sprint stores are everywhere. It would be easy for me to go into a Sprint store when I am away from home. I know Best Buy is everywhere also. But not having a repair center when I'm traveling is not very good.
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Old May 4th, 2012, 02:13 PM   #40 (permalink)
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Originally Posted by hsh.shawn View Post
Just to get all the options out there saw this on the Overload this morning.

Zagg is offering full coverage of a device for $99 for 2 years and it covers all software issues, defects, battery button issues and rooted phones with a $59 deductible for water damage or cracked screen not a bad option either.

It sounds like a good deal for those that like the 1 time payment option for piece of mind.

Zagg Safe
I'm going to contact them and find out more about this.
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Old May 4th, 2012, 11:20 PM   #41 (permalink)
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So I take it you don't like Best Buy's insurance? I am really thinking this thing through. I travel during the summer and Sprint stores are everywhere. It would be easy for me to go into a Sprint store when I am away from home. I know Best Buy is everywhere also. But not having a repair center when I'm traveling is not very good.
It's not that I hate their insurance, it just seemed like a third world knockoff of a real insurance program.
Sprint's insurance plan is actually much better than I was expecting. The closest I can come to a complaint is that they can't cover my Wife's Iphone 4s. Sprint has never done anything to make using the insurance difficult either.
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Old May 6th, 2012, 06:38 PM   #42 (permalink)
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I bought my 1st Sprint phone way back from Radio Shack and then have done Sprint ever since cause they bill your account. I used to get activation fee waved too for being ona business account from my work getting a discount then that went away but they still would wave it for me if I asked. But I signed up for this Best Buy Phone Freedom thing and I get an extra 50 off if I buy from Best Buy. So I'll pay 149.99 and maybe Sprint will wave the activation fee one more time for me who knows. But I have never bought from Best Buy before. I liked Sprint if they bill the phone to your account.
It was awesome when they did bill your account. And when you saw that bill you were like
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Old May 6th, 2012, 06:52 PM   #43 (permalink)
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Stupid Question. Do I have to get the phone from Bestbuy to get their insurance?
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Old May 6th, 2012, 07:01 PM   #44 (permalink)
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Stupid Question. Do I have to get the phone from Bestbuy to get their insurance?
There no stupid question! And yes, in order to get BestBuy's insurance!
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Old May 6th, 2012, 08:32 PM   #45 (permalink)
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I plan on going to Sprint,Bestbuy, or Radioshack. One of the 3 that would have the best deal.
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Old May 6th, 2012, 08:47 PM   #46 (permalink)
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I usually go to Bestbuy, no MIR is great. I ended up getting their insurance and buyback last time too so will be going back for whichever phone I purchase. As long as the worker knows how to ring up the device, that's all I need.
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Old May 6th, 2012, 08:48 PM   #47 (permalink)
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I plan on going to Sprint,Bestbuy, or Radioshack. One of the 3 that would have the best deal.
I will go to BestBuy and RadioShack, because dealing with Sprint for so long, they never have deals!
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Old May 6th, 2012, 08:59 PM   #48 (permalink)
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I will go to BestBuy and RadioShack, because dealing with Sprint for so long, they never have deals!
Yeah you're right. I should never included Sprint. Lol
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Old May 7th, 2012, 10:10 AM   #49 (permalink)
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I pre-ordered from Wirefly for $149+tax=$158.

Original deal posted on slickdeals.net - http://slickdeals.net/f/4350384-Sprint-EVO-4G-LTE-Pre-Order-Wirefly-149-99?token=AAICAwAAAAAEPEJhsA
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Old May 7th, 2012, 10:18 AM   #50 (permalink)
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Default Make sure all understands the TOS on wirefly purchases...

Wirefly terms and conditions including our equipment discount policy

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INSTANT SAVINGS DISCOUNTS
Wirefly promises you savings in the form of instant discounts with no rebates or gimmicks when you sign up for wireless carrier service on a 2 year agreement. Delivering on this promise means that you must agree to maintain your agreement for a minimum of 6 months after activation. Deactivating your phone, or downgrading features or the rate plan, may lead to additional charges.

To provide you with significant savings vs. buying in a retail store, the price you paid for your device includes an Instant Savings Discount from Wirefly.

By accepting this Instant Savings Discount, you agree to repay $200 of this discount ($400 for smartphones, tablets, and netbooks) and authorize us to charge your credit card in repayment of this amount if, you signed up for a 2 year agreement and during the 181 days after your new equipment is activated, your wireless carrier notifies us that the services you purchased have been suspended, disconnected, or deactivated, or if you return your purchase outside of the return and exchange provisions of our Satisfaction Guarantee.

Please note some of the reasons your wireless carrier may notify us of a deactivation include if:

You transfer this equipment to another carrier line of service after it is activated

You change your rate plan to a lower monthly service rate than was specifically required at the point of purchase

You deactivate texting/data features that were specifically required at the point of purchase

The new line of service activated with your order is used to replace a pre-existing account
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The HTC EVO 4G LTE is Sprint's version of the HTC One X. It comes with all the same specs, except for the processor, internal storage and radios (includes LTE). And aesthetics are also significantly different. While many users have complaine... Read More

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