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Old May 12th, 2012, 09:54 AM   #1 (permalink)
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Default Insurance options for the LTE 4G?

Anyone getting the Sprint insurance on the evo lte? I was thinking maybe simply due to if I ever had to get the battery replaced, but at $11.00 a month for 12 months for example is $132.00 for the year. How much would it cost to replace the battery? I plan on having my phone in an Otter Box Defender, so I will not have to worry about damage to the phone.

Just wondering what everyone's thought on this was.

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Old May 12th, 2012, 10:00 AM   #2 (permalink)
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Originally Posted by crow11ad View Post
Anyone getting the Sprint insurance on the evo lte? I was thinking maybe simply due to if I ever had to get the battery replaced, but at $11.00 a month for 12 months for example is $132.00 for the year. How much would it cost to replace the battery? I plan on having my phone in an Otter Box Defender, so I will not have to worry about damage to the phone.

Just wondering what everyone's thought on this was.
battery replacement cost is a good question... interested in this myself. Although, I've never had to replace a battery due to failure in either of my EVO's... I'd still like to know. If the battery fails in the first year, though.. warranty will cover it.
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Old May 12th, 2012, 10:53 AM   #3 (permalink)
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I already have Sprint Insurance...for years now!
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Old May 12th, 2012, 11:01 AM   #4 (permalink)
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I'm still debating whether to get my LTEvo from Sprint or BB. If I go with BB I'm trying to decide if I'll take their ins plan or keep that with Sprint. Either way I will have ins coverage with someone. I'm just to clumsy & forgetful to do otherwise.
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Old May 12th, 2012, 11:29 AM   #5 (permalink)
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Although Sprint insurance has a deductible... It is far more comprehensive then Best Buys insurance. Sprint covers anything and everything... Best Buy, not so much. Just an FYI
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Old May 12th, 2012, 01:16 PM   #6 (permalink)
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Quote:
Originally Posted by BenChase7 View Post
Although Sprint insurance has a deductible... It is far more comprehensive then Best Buys insurance. Sprint covers anything and everything... Best Buy, not so much. Just an FYI
The Sprint insurance has a deductible? I've had my EVO replaced three times and I haven't paid a deductible. How much is it? Even if you don't have insurance, they will fix anything for like thirty something bucks.
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Old May 12th, 2012, 01:21 PM   #7 (permalink)
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I'm debating not even getting insurance. I've had a multitude of smart phones and have never had to replace them due to user error. Non-user errors should be covered by Sprint anyway, right?
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Old May 12th, 2012, 03:36 PM   #8 (permalink)
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Originally Posted by suprmallet View Post
I'm debating not even getting insurance. I've had a multitude of smart phones and have never had to replace them due to user error. Non-user errors should be covered by Sprint anyway, right?
Not necessarily by Sprint, but by HTC, for the first year. Which is nice, but what I mean is, you many not be able to get it fixed by a local Sprint store every time... and have to mail the phone to HTC and wait... who knows how long. But, if you never have had a problem... pry not too big of a deal.
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Old May 12th, 2012, 03:40 PM   #9 (permalink)
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I think I might chance it without the insurance.
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Old May 12th, 2012, 07:25 PM   #10 (permalink)
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I've had Sprint insurance on my current Evo 3D, on my 'ole Evo 4G, and on the now-ancient Hero...and the only time I've had to go to sprint for repair was last month when the touch screen on my 3vo crapped out and they replaced it at no cost in under an hour.
I'm really tempted to just drop the insurance since I've had a pretty good track record and carry them in an Otterbox Commuter case.
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Old May 12th, 2012, 07:35 PM   #11 (permalink)
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Originally Posted by Doomstang View Post
I've had Sprint insurance on my current Evo 3D, on my 'ole Evo 4G, and on the now-ancient Hero...and the only time I've had to go to sprint for repair was last month when the touch screen on my 3vo crapped out and they replaced it at no cost in under an hour.
I'm really tempted to just drop the insurance since I've had a pretty good track record and carry them in an Otterbox Commuter case.
Hypothetical question; What happen if your phone screen crap's out on you again!? If you drop Sprint's insurance, I recommend you get insurance from annyone for that just in case situation!
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Old May 12th, 2012, 08:20 PM   #12 (permalink)
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Insurance = In case $#!+ happens !! I've been through so many phones covered under sprints ins. I lost count .That's what life is : In case $#!+ . You have to think of it like a condom or a gun its better to have it and not need it than to need it and not have it.
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Old May 12th, 2012, 09:01 PM   #13 (permalink)
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Insurance = In case $#!+ happens !! I've been through so many phones covered under sprints ins. I lost count .That's what life is : In case $#!+ . You have to think of it like a condom or a gun its better to have it and not need it than to need it and not have it.
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Old May 12th, 2012, 10:11 PM   #14 (permalink)
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Originally Posted by BenChase7 View Post
Although Sprint insurance has a deductible... It is far more comprehensive then Best Buys insurance. Sprint covers anything and everything... Best Buy, not so much. Just an FYI
The only thing BB doesn't cover is lost or stolen. That's something a lot of people can use to decide which to go with. I have never lost my phone, but I have dropped it and not having to pay a deductible for dropping it or water damage is nice.
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Old May 12th, 2012, 10:42 PM   #15 (permalink)
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Originally Posted by Sauske View Post
Hypothetical question; What happen if your phone screen crap's out on you again!? If you drop Sprint's insurance, I recommend you get insurance from annyone for that just in case situation!
Wouldn't it be fixed for free under warranty anyway? The screen wasn't damaged...it just started having ghost presses in various places since the touch screen had gone bad (I'm assuming at no fault of my own).
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Old May 12th, 2012, 10:57 PM   #16 (permalink)
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Originally Posted by Doomstang View Post
Wouldn't it be fixed for free under warranty anyway? The screen wasn't damaged...it just started having ghost presses in various places since the touch screen had gone bad (I'm assuming at no fault of my own).
Oh...ok, not damage! Then yes it would be fixed for free
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Old May 13th, 2012, 12:14 AM   #17 (permalink)
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I use GoCare Smartphone Insurance, it only cost me $99 up front for 2 years, and any non-accidental damage like something inside or buttons dying is covered with no deductible and free shipping both ways, as well as a loaner phone if you want it. Instead of refurbished they give you a new phone if they can't repair it, or the unlocked value of the phone is reimbursed to you to purchase another one, covers up to $700. Accidental damage like cracked screen or full immersion is $50 deductible, but shipping is still covered both ways. I still haven't used it, but it's nice to have if you want it. Also covers rooted phones, and you can buy the insurance at any time, no 30 day deadline, as long as it's working.

Zagg comparable insurance for the same price as well.
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Old May 14th, 2012, 08:54 PM   #18 (permalink)
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The Sprint insurance has a deductible? I've had my EVO replaced three times and I haven't paid a deductible. How much is it? Even if you don't have insurance, they will fix anything for like thirty something bucks.
Sprint only has a deductible if you totally destroy the phone or suffer water damage.... Otherwise there is no deductible.
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Old May 15th, 2012, 10:12 AM   #19 (permalink)
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What happens with these ins plans (like GoCare, BB, and the likes) that allow for upfront, one-time payment when someone buys out a contract to move to a different carrier? Do they give you back a pro-rated balance or do you just eat the difference? Also, can you transfer the ins to a different device if you do an early upgrade?
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Old May 27th, 2012, 06:02 PM   #20 (permalink)
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Here's one of the final companies I'm considering for insurance.

http://www.ensquared.com/catalog

$59 upfront - 1 year, $75 deductible, coverage INCLUDES loss/theft (w/ police report) (max 2 claims)
$99 upfront - 2 year, $75 deductible, coverage INCLUDES loss/theft (w/ police report) (max 3 claims)

I'll probably keep the maintanence repair portion of TEP so I can still get things fixed in store, and get this one. Coverage of loss/theft is a huge selling point for this one. The BB plan is great though w/ no deductible though (no loss/theft coverage)... decisions decisions.
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Old May 27th, 2012, 06:07 PM   #21 (permalink)
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I asked Sprint if it was going up to 11 bucks and they said no they hadn't heard that. But they did say it depended on the phone and the retail price. But I didn't know the deductible was going up to 200. So should I have gotten Best Buys. They gave me a pamphlet on this black tie protection. I heard it covered everything but water damage but I', not sure. Now I may switch. Do you pay there's monthly or one fee at one time like per year or so?

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Originally Posted by jcommerce View Post
I had the insurance on my OG EVO and I was glad I did. The original took a dip in my hot tub, and the 2nd one started shutting off every time it got bumped (in my pocket, laying down on a table, etc). But it looks like they're bumping the monthly fee up to $11 and that the deductible is going to $200 (was $100 for the OG). $200 is going to be a deal breaker for me. I bought mine at Best Buy (edit: no deductible)..only you have to bring phone to the store and it takes about 2 days to get replacement but they'll give you a loaner so you're not phoneless(Sprint/Assurion is overnight UPS). I think I'll sign up for the BB plan.

UPDATE: Best Buy is $10 per month with no deductible. I'm signing up!
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Old May 27th, 2012, 11:52 PM   #22 (permalink)
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Quote:
Originally Posted by exclamation_mark
Yeah, the monthly payment goes up from 8 to 11 dollars and the deductible is going up also
Check out this link over at the insider
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Originally Posted by ImmaSlave4U View Post
Wouldnt the deductible be $150? I thought the retaul value of the HTC EVO 4G LTE was 549.99?
According to the info. from the Sprint Insider page, the deductible is only increasing to $150.

"James Jacox (21:24:03) :
so wait my deductible will be 150 for my evo4glte?

insidesprintnow
(21:36:48) :
yep, and $11/mo"

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Old May 28th, 2012, 12:29 AM   #23 (permalink)
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Quote:
Originally Posted by PattiCakeUS View Post
According to the info. from the Sprint Insider page, the deductible is only increasing to $150.

"James Jacox (21:24:03) :
so wait my deductible will be 150 for my evo4glte?

insidesprintnow
(21:36:48) :
yep, and $11/mo"

That sounds alot better than 200 pheww.... *wipes brow... Lol
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Old May 31st, 2012, 03:42 PM   #24 (permalink)
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With the new LTEVO comes a new contract. I'm re-evaluating all the pros and cons and have come to the question of insurance.

For my OG Evo I rocked Sprint's insurance. My power port disconnected from the board and I had to do a swap. It was (minus the deductable) painless.

Now, with the LTEVO I'm wondering if I should go a cheaper route. Here are the three I'm considering:

Asurion (sprint): $264 (@ $11/mo) for two years, $150 deductable, 30 day enrollment period, 1 day turnaround for replacement, includes instore repairs.

SquareTrade: $125 for two years, $99 deductable, 30 day enrollment period, 1 day turnaround for replacement

ZaggSafe: $99 for two years, $59 deductable, 90 day enrollment period, 3-5 day turnaround for replacement, specifically covers rooted phones

I'm really leaning toward the Zagg insurance (I can live without a phone for a few days), but was curious as to opinions or experiences you may have.

~Tom
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Old May 31st, 2012, 05:10 PM   #25 (permalink)
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Originally Posted by CYNICALifornia View Post
With the new LTEVO comes a new contract. I'm re-evaluating all the pros and cons and have come to the question of insurance.

For my OG Evo I rocked Sprint's insurance. My power port disconnected from the board and I had to do a swap. It was (minus the deductable) painless.

Now, with the LTEVO I'm wondering if I should go a cheaper route. Here are the three I'm considering:

Asurion (sprint): $264 (@ $11/mo) for two years, $150 deductable, 30 day enrollment period, 1 day turnaround for replacement, includes instore repairs.

SquareTrade: $125 for two years, $99 deductable, 30 day enrollment period, 1 day turnaround for replacement

ZaggSafe: $99 for two years, $59 deductable, 90 day enrollment period, 3-5 day turnaround for replacement, specifically covers rooted phones

I'm really leaning toward the Zagg insurance (I can live without a phone for a few days), but was curious as to opinions or experiences you may have.

~Tom
I like the Zaggsafe too plus you have 90 days to sign up.... ( thats good for me i dont have $100 to drop till next week!) Plus they cover us people who like rooting!
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Old May 31st, 2012, 07:32 PM   #26 (permalink)
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Has anyone tried ZaggSafe? I'm not finding many reviews of their service online.

I can get two years of SquareTrade for $94.99, cheaper than ZaggSafe (although still a higher deductible per incident) using coupon code FF30. On the other hand, I tend to not keep phones more than a year (it's a problem, I know), so maybe I should just stick with the manufacturer's warranty.
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Old May 31st, 2012, 07:48 PM   #27 (permalink)
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I considered these options too and ultimately chose SquareTrade for 1 year (since I replace my phones yearly) -- SquareTrade has an excellent reputation.

The ZaggSafe looked like a great option, but as others have stated, has less of a track record. This doesn't make it a bad option though, and I commend you trailblazers out there! Let us know how it works out!
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Old May 31st, 2012, 07:51 PM   #28 (permalink)
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Zagg safe just started, so that explains the lack of reviews. If they are running it using the same customer service as their product division, could be nice to work with...
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Old May 31st, 2012, 08:09 PM   #29 (permalink)
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Quote:
Originally Posted by CYNICALifornia View Post
With the new LTEVO comes a new contract. I'm re-evaluating all the pros and cons and have come to the question of insurance.

For my OG Evo I rocked Sprint's insurance. My power port disconnected from the board and I had to do a swap. It was (minus the deductable) painless.

Now, with the LTEVO I'm wondering if I should go a cheaper route. Here are the three I'm considering:

Asurion (sprint): $264 (@ $11/mo) for two years, $150 deductable, 30 day enrollment period, 1 day turnaround for replacement, includes instore repairs.

SquareTrade: $125 for two years, $99 deductable, 30 day enrollment period, 1 day turnaround for replacement

ZaggSafe: $99 for two years, $59 deductable, 90 day enrollment period, 3-5 day turnaround for replacement, specifically covers rooted phones

I'm really leaning toward the Zagg insurance (I can live without a phone for a few days), but was curious as to opinions or experiences you may have.

~Tom
Any of those cover loss or theft? I know sprint does, but what about the other two?
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Old May 31st, 2012, 08:22 PM   #30 (permalink)
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Any of those cover loss or theft? I know sprint does, but what about the other two?
Nope.

What does the basic Care Plan cover? | SquareTrade
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Old June 1st, 2012, 09:53 AM   #31 (permalink)
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Ensquared covers loss and theft. $99 for two years and a $75 deductible (maximum 3 claims)

Www.ensquared.Com
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Old June 2nd, 2012, 02:59 AM   #32 (permalink)
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Without reading any comments, I can tell you insurance is a must. I can be an idiot sometimes which means my phone has/will hit the ground at some point. My old EVO went through tough times and finally crapped out due to a motherboard issue.

It's nice knowing if my $600 phone breaks, I can pay ~$100 to get another one shipped out.
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Old June 2nd, 2012, 05:52 PM   #33 (permalink)
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I've asked Sprint 3 times and no one knows about insurance going up to 11 bucks. One person said maybe on the i phone and then another said it depends on the total retail of your phone. Then I read the deductible was going up from 100 to 200 but someone above posted 150. I haven't gotten any mails from Sprint saying it was going up. Best Buy tried to sell me there black tie. They said I had so many days to decide and then they a buy back phone program. I've only used insurance once when I lost a katana and had to pay 50 bucks. I was starting to wonder if I even needed it but I am keeping it cause I know if I get rid of it then watch something happen I don't know. But I'll probably just stay with Sprint easier and can stay on my bill.
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Old June 4th, 2012, 02:29 AM   #34 (permalink)
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Originally Posted by couragedragon View Post
Ensquared covers loss and theft. $99 for two years and a $75 deductible (maximum 3 claims)

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I've read some scathing reviews of ensquared. People not getting their phones, people getting the runaround, people getting different phones than the type they insured (i.e. they insured a Nexus S and got sent a Vibrant).

At this point I'm considering SquareTrade or Zagg. Zagg is cheaper and specifically covers rooted phones, but have almost no reviews at all because they're so new. SquareTrade has the best reputation but will they reject rooted phones? I guess I could always add some water damage so the phone can't be checked for root.
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Old June 4th, 2012, 11:00 AM   #35 (permalink)
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Our Sprint guy told us insurance was going up at the end of the month.

I still have 28 days to decide on switching to square trade and 88 days to switch to Zagg.

No decision yet.
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Old June 4th, 2012, 03:21 PM   #36 (permalink)
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I'm currently on BB's black tie though I don't like all of the fine print. I was told a couple of years ago by a mobile manager that black tie covered every single thing other than loss/theft. However if you look closely, they can deny you coverage for water damage if it's been determined that it was fully submersed instead of casually splashed or rained on.

The only reason I am kind of fond of the black tie program is that I have an Evo today because of it. I bought a palm pre and wouldn't have been eligible for an upgrade from the pre until a year ago. What a terrible phone. It ended up having some issues so I sent it away with best buy. 30 days later, with no phone in hand, I exercised my right to a gift card for the full cost of the phone and a week later bought an OG Evo on launch day for "free".

Now a new mobile guy tells me that their service centers are located in state so turn around on a repair should be 1 week rather than 1 month.
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HTC EVO 4G LTE
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The HTC EVO 4G LTE is Sprint's version of the HTC One X. It comes with all the same specs, except for the processor, internal storage and radios (includes LTE). And aesthetics are also significantly different. While many users have complaine... Read More

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