Go Back   Android Forums > Android Phones > HTC Evo 4G LTE

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

Like Tree4Likes
  • 1 Post By drparton21
  • 1 Post By marctronixx
  • 1 Post By kimmied2000
  • 1 Post By i.have.droid

test: Reply
 
LinkBack Thread Tools
Old May 31st, 2012, 11:32 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Aug 2010
Posts: 31
 
Device(s): HTC Evo 4G
Carrier: Not Provided

Thanks: 3
Thanked 63 Times in 19 Posts
Default Messages/voicemails showing up way late

I'm seeing a very weird issue here. I'll give you guys a quick rundown--

I left the house this morning at 8AM. I received calls beforehand.
I made calls while on the road-- I spend the day going from job-site to job-site, so I go in and out of service, although I have full signal 97% of the day.

Browsed some on my phone around 11:45 while waiting on a client.

Got home at 3PM and as soon as I entered the door and my Airrave picked up my phone, I got a text message and a voicemail from two separate clients-- one around 10AM and the other at 11:15AM.

Is anyone else having anything similar?

drparton21 is offline  
Reply With Quote
sponsored links
Old May 31st, 2012, 11:47 PM   #2 (permalink)
Under paid Sasquatch!
 
SamuraiBigEd's Avatar
 
Join Date: Nov 2009
Location: San Antonio, Texas
Posts: 4,098
 
Device(s): HTC One Max, waiting for root! Asus Transformer 16GB
Carrier: Not Provided

Thanks: 3,061
Thanked 1,988 Times in 1,047 Posts
Default

I have had that with my Hero, OG Evo & 3D, I think it is more a network issue than a device issue.

My record was a voicemail that showed up 3 days late!
__________________
Have you seen me in a kilt?
Site Rules/Guidelines
Use the !Report button to report spam or objectionable posts.
If you find a post helpful please use the button!
SamuraiBigEd is offline  
Reply With Quote
Old June 4th, 2012, 06:24 AM   #3 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Aug 2010
Posts: 31
 
Device(s): HTC Evo 4G
Carrier: Not Provided

Thanks: 3
Thanked 63 Times in 19 Posts
Default

Just wanted to update this in case someone else has this issue. I continued to not be able to receive messages for several days... unless I was home.

Turns out my Airrave was "holding" my number or something (Duffman on the Sprint forums helped another user out with this problem, and that's what they had said). To get it working, I had to unplug the Airrave for several hours. Once I unplugged it (I had my girlfriend do this while I was out of the house), I suddenly received several text messages and voicemails. I've been able to receive them since.
EarlyMon likes this.
drparton21 is offline  
Reply With Quote
The Following 3 Users Say Thank You to drparton21 For This Useful Post:
EarlyMon (June 4th, 2012), kimmied2000 (September 23rd, 2012), novox77 (June 4th, 2012)
Old June 4th, 2012, 09:32 AM   #4 (permalink)
Member
 
Join Date: Apr 2011
Location: Erie, Pa
Gender: Male
Posts: 472
 
Device(s): HTC EVO 4G LTE, HTC EVO, HTC EVO 3D, Galaxy note 10.1 tablet, Samsung Galaxy S III
Carrier: Sprint

Thanks: 103
Thanked 153 Times in 112 Posts
Default

I don't have an airrave, and iv had my evo 4g LTE since May 24 thanks to pre ordering may 7 on sprints website but anyways yesterday all of a sudden I payed my sprint bill..went to work..came home and I'd send messages and people that were with me wouldn't get them at all and my two friends I was with all day got my texts all at once 5 hours later and there both on different networks?? And my messages have been saying they sent or they haven't and when it says they didn't send they did and when it says they did I don't get any replies back for hours on end and I mean 5 hours apart no joke!!! This all started yesterday and iv never had this issue not like this...it's happened once before when there was an earthquake that ruptured a main cell tower near by but other than that nothing like this that ever caused this much of an issue and it never lasted this long...I live in Erie pa and my signal is good and it always has been so my signal isn't the issue. So does anyone know of any sprint issues currently involving texting? Because this is getting really irritating I'm using facebook messenger to text my friends because otherwise our texts are hours delayed and sometimes they don't get mine at all or I don't get there's at all...
814 htc evo is offline  
Reply With Quote
Old June 4th, 2012, 09:40 AM   #5 (permalink)
Member
 
Join Date: Apr 2011
Location: Erie, Pa
Gender: Male
Posts: 472
 
Device(s): HTC EVO 4G LTE, HTC EVO, HTC EVO 3D, Galaxy note 10.1 tablet, Samsung Galaxy S III
Carrier: Sprint

Thanks: 103
Thanked 153 Times in 112 Posts
Default

Also once this became an issue out of nowhere for me yesterday..I tried multiple times to update my profile, my prl and no such luck then my signal indicator all of a sudden showed the X as if I didn't pay my bill and have no service but I payed my bill yesterday morning every penny like I always do. So that can't be the issue, then I shut my phone off waited 10mins and turned it back on and that didn't fix anything I tried the prl, profile thing again and nothing so I restarted my device again and did the profile, prl update thing again and finally after one more time of doing these exact steps for the 3rd time it worked but the general issue wasn't fixed and it still isn't no one seems to be getting my texts and if they do I don't receive their replies for hours on end...and iv called them and they for sure are texting me back..and I know they are because these people are my gf, my mom, my brother and my two great friends and 2 of them I was with when this all started happening...so I will be calling sprint because this is driving me insane!!!
814 htc evo is offline  
Reply With Quote
Old June 4th, 2012, 09:40 AM   #6 (permalink)
Senior Member
 
Sauske's Avatar
 
Join Date: Mar 2011
Location: Orlando, Fl
Posts: 524
 
Device(s): Evo 4G LTE & Galaxy S II - Sprint
Carrier: Not Provided

Thanks: 52
Thanked 351 Times in 185 Posts
Default

Quote:
Originally Posted by 814 htc evo View Post
I don't have an airrave, and iv had my evo 4g LTE since May 24 thanks to pre ordering may 7 on sprints website but anyways yesterday all of a sudden I payed my sprint bill..went to work..came home and I'd send messages and people that were with me wouldn't get them at all and my two friends I was with all day got my texts all at once 5 hours later and there both on different networks?? And my messages have been saying they sent or they haven't and when it says they didn't send they did and when it says they did I don't get any replies back for hours on end and I mean 5 hours apart no joke!!! This all started yesterday and iv never had this issue not like this...it's happened once before when there was an earthquake that ruptured a main cell tower near by but other than that nothing like this that ever caused this much of an issue and it never lasted this long...I live in Erie pa and my signal is good and it always has been so my signal isn't the issue. So does anyone know of any sprint issues currently involving texting? Because this is getting really irritating I'm using facebook messenger to text my friends because otherwise our texts are hours delayed and sometimes they don't get mine at all or I don't get there's at all...
Do a PRL update, settings> system update> update PRL!

P.s....What EarlyMon said below, update your Profile as well!
Sauske is offline  
Last edited by Sauske; June 4th, 2012 at 10:10 AM.
Reply With Quote
Old June 4th, 2012, 09:56 AM   #7 (permalink)
The PearlyMon
 
EarlyMon's Avatar
 
Join Date: Jun 2010
Location: New Mexico, USA
Posts: 44,042
 
Device(s): LTEvo, 3vo, and Shift
Carrier: Sprint

Thanks: 41,701
Thanked 54,832 Times in 21,868 Posts
Default

And always update your profile the PRL.
EarlyMon is online now  
Reply With Quote
Old June 4th, 2012, 10:24 AM   #8 (permalink)
Member
 
Join Date: Apr 2011
Location: Erie, Pa
Gender: Male
Posts: 472
 
Device(s): HTC EVO 4G LTE, HTC EVO, HTC EVO 3D, Galaxy note 10.1 tablet, Samsung Galaxy S III
Carrier: Sprint

Thanks: 103
Thanked 153 Times in 112 Posts
Default

Not sure if I stated that above in my 2posts but I meant to if I didn't...I have restarted my phone, did a prl, profile update atleast 10times already no joke guys!!!
814 htc evo is offline  
Reply With Quote
Old June 4th, 2012, 10:32 AM   #9 (permalink)
Member
 
Join Date: Apr 2011
Location: Erie, Pa
Gender: Male
Posts: 472
 
Device(s): HTC EVO 4G LTE, HTC EVO, HTC EVO 3D, Galaxy note 10.1 tablet, Samsung Galaxy S III
Carrier: Sprint

Thanks: 103
Thanked 153 Times in 112 Posts
Default

Just tested a theory...iv been using Facebook messenger to talk to my friend and my gf ...I used the stock android messaging app to send them a message instead of my normal program(handcent sms) and it worked but I still am not getting incoming texts!?!? Stock messaging they got my messsge. Handcent sms they weren't receiving any of my messages. But either way I am not receiving any messages incoming at all...
814 htc evo is offline  
Reply With Quote
Old June 4th, 2012, 11:00 AM   #10 (permalink)
Member
 
Join Date: Apr 2011
Location: Erie, Pa
Gender: Male
Posts: 472
 
Device(s): HTC EVO 4G LTE, HTC EVO, HTC EVO 3D, Galaxy note 10.1 tablet, Samsung Galaxy S III
Carrier: Sprint

Thanks: 103
Thanked 153 Times in 112 Posts
Default

Just called sprint and the rep had asked me to shut my phone off 1-2mins so she can reset the system or something and she's suppose to be calling me back any minute now
814 htc evo is offline  
Reply With Quote
sponsored links
Old June 4th, 2012, 03:22 PM   #11 (permalink)
Junior Member
 
abrawner's Avatar
 
Join Date: Jun 2010
Location: Virginia
Posts: 37
 
Device(s): Samsung Galaxy S III,HTC EVO 4G LTE,Epic 4G Touch, Mopho, Iphone 4S, HTC Evo
Carrier: Not Provided

Thanks: 39
Thanked 4 Times in 4 Posts
Default

I am also experiencing the same problem; I am in the middle of a chat right now with Sprint Tech Support. I will post my results as soon as we are finished!


Tony
abrawner is offline  
Reply With Quote
Old June 4th, 2012, 03:32 PM   #12 (permalink)
Senior Member
 
Join Date: Nov 2009
Location: New Orleans, LA
Gender: Male
Posts: 1,865
 
Device(s): HTC One M8, HTC One, Nexus 5, Nexus 10, Nexus 7.2, HP Touchpad, iPad Air
Carrier: Sprint, T-Mobile

Thanks: 402
Thanked 936 Times in 579 Posts
Default

Quote:
Originally Posted by 814 htc evo View Post
Just tested a theory...iv been using Facebook messenger to talk to my friend and my gf ...I used the stock android messaging app to send them a message instead of my normal program(handcent sms) and it worked but I still am not getting incoming texts!?!? Stock messaging they got my messsge. Handcent sms they weren't receiving any of my messages. But either way I am not receiving any messages incoming at all...
I don't use Handcent but I am pretty sure there are settings in there to automatically receive the text. I would turn that off in Handcent just in case. Again I don't use Handcent but I remember this issue from several other devices over the years starting with the Hero.
sikclown is offline  
Reply With Quote
Old June 6th, 2012, 11:36 AM   #13 (permalink)
New Member
 
Join Date: May 2010
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Question No voicemails?

My LTEvo doesn't seem to be receiving voicemails at all. When someone calls, I get the missed call notification, but I never get a voicemail. Not even a "voicemail pending" or "call to listen to your voicemail" message. My wife has tested it with me a couple of times so I know it's not just that no one is leaving a message.

Has anyone else had trouble with this?
anozireth is offline  
Reply With Quote
Old June 6th, 2012, 12:00 PM   #14 (permalink)
Zercron Encrusted Tweezer
 
Granite1's Avatar
 
Join Date: Dec 2010
Location: Pittsburgh, PA
Gender: Male
Posts: 6,481
 
Device(s): EL TEvo, The OG (wife), Hero (retired)
Carrier: Sprint

Thanks: 11,199
Thanked 6,352 Times in 3,387 Posts
Default

Quote:
Originally Posted by anozireth View Post
My LTEvo doesn't seem to be receiving voicemails at all. When someone calls, I get the missed call notification, but I never get a voicemail. Not even a "voicemail pending" or "call to listen to your voicemail" message. My wife has tested it with me a couple of times so I know it's not just that no one is leaving a message.

Has anyone else had trouble with this?
I haven't had any trouble with this.

Have you tried a PRL and data profile update.

Go under Settings / Updates / Update PRL then once it does its thing, update the Profile. See if that helps.
__________________
"Not everything that counts can be counted, and not everything that can be counted counts." Albert Einstein
Granite1 is offline  
Reply With Quote
Old June 6th, 2012, 03:00 PM   #15 (permalink)
HTC User
 
Join Date: Oct 2009
Posts: 5,108
 
Device(s):
Carrier: Not Provided

Thanks: 20,785
Thanked 3,009 Times in 1,763 Posts
Default

when people call, do they get the opportunity to leave a message? does the phone call roll over to your voicemail greeting? did you set up a voicemail greeting?

and are you using google voice? if so did you integrate your voicemails to use GV exclusively or no?

did you even set up your voicemail?

have you contacted sprint to troubleshoot?
marctronixx is offline  
Reply With Quote
Old August 30th, 2012, 07:01 AM   #16 (permalink)
Member
 
Join Date: Jul 2010
Posts: 115
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 9 Times in 6 Posts
Default Voicemail issue

I received my phone about 2 1/2 weeks ago. I had missed two calls a couple of days after I purchased the phone, but the callers didn't leave a voicemail.

This morning I woke up and had two new voicemails show up in the status bar that we're dated 8/15 !!! It took 15 days for these messages to show up, and both were very important and I'm pissed I didnt immediately recieve the voicemail, let alone over two weeks later.

Is this a phone issue or sprint issue? How do I make sure this doesn't happen again?
JG-1 is offline  
Reply With Quote
Old August 30th, 2012, 10:02 AM   #17 (permalink)
Senior Member
 
KENNECTED's Avatar
 
Join Date: Feb 2011
Location: New York, NY (Manhattan)
Posts: 979
 
Device(s): HTC EVO 4G LTE & ASUS Transformer Prime
Carrier: Sprint

Thanks: 436
Thanked 235 Times in 145 Posts
Default

Quote:
Originally Posted by JG-1 View Post
I received my phone about 2 1/2 weeks ago. I had missed two calls a couple of days after I purchased the phone, but the callers didn't leave a voicemail.

This morning I woke up and had two new voicemails show up in the status bar that we're dated 8/15 !!! It took 15 days for these messages to show up, and both were very important and I'm pissed I didnt immediately recieve the voicemail, let alone over two weeks later.

Is this a phone issue or sprint issue? How do I make sure this doesn't happen again?
Is your phone software up-to-date?
Is the voicemaill app up-to-date?
Are your notification setting on the app, correct?


I would double check by calling from your office phone.

If all is correct, clear the cache, reboot and try again to see if the corrects the problem.
KENNECTED is offline  
Reply With Quote
Old August 30th, 2012, 10:31 AM   #18 (permalink)
Member
 
Join Date: Jul 2010
Posts: 115
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 9 Times in 6 Posts
Default

Yes, everything is up to date.
JG-1 is offline  
Reply With Quote
Old August 30th, 2012, 10:39 AM   #19 (permalink)
HTC User
 
Join Date: Oct 2009
Posts: 5,108
 
Device(s):
Carrier: Not Provided

Thanks: 20,785
Thanked 3,009 Times in 1,763 Posts
Default

its going to be network issues.

in case you are not in the know, sprint is upgrading their network and you will experience delayed calls, texts, lower signal coverage, etc during these "growing pains".

there are threads about this here and in the sprint forum.

you are welcomed to call sprint, give them your zip code where you experienced the issues , and let them know.

its more then likely not going to be the phone, especially since you have probably received calls, texts, VMs just fine before, after or during this issue.

Things happen and wireless technology will fail at times, so if you need to be notified immediately about things, you should have another means for people to contact you in case of emergency.
KENNECTED likes this.
marctronixx is offline  
Reply With Quote
The Following User Says Thank You to marctronixx For This Useful Post:
KENNECTED (August 30th, 2012)
Old September 2nd, 2012, 11:53 PM   #20 (permalink)
 
Join Date: Sep 2012
Posts: 32
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 7 Times in 7 Posts
Default

Quote:
Originally Posted by marctronixx View Post
its going to be network issues.

in case you are not in the know, sprint is upgrading their network and you will experience delayed calls, texts, lower signal coverage, etc during these "growing pains".

there are threads about this here and in the sprint forum.

you are welcomed to call sprint, give them your zip code where you experienced the issues , and let them know.

its more then likely not going to be the phone, especially since you have probably received calls, texts, VMs just fine before, after or during this issue.

Things happen and wireless technology will fail at times, so if you need to be notified immediately about things, you should have another means for people to contact you in case of emergency.
Called about this already and they told me the same..... network.
tRobert is offline  
Reply With Quote
sponsored links
Old September 23rd, 2012, 09:57 PM   #21 (permalink)
Junior Member
 
Join Date: Jun 2010
Posts: 43
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 14 Times in 7 Posts
Default

I've been on the phone with sprint for 2 hours to get text messaging working...profile update, prl update, sent new settings to my phone, supervisor reset and sent new settings, ##xxxx# reset (not sure what that did), factory reset, and finally they said they would put in an engineering ticket. Five minutes after I get off the phone, I decided to look on here. Decided unplugging the airrave couldn't hurt, and walah...I now have text messaging again! thanks
PattiCakeUS likes this.
kimmied2000 is offline  
Reply With Quote
The Following User Says Thank You to kimmied2000 For This Useful Post:
smitty543 (September 24th, 2012)
Old September 25th, 2012, 10:37 PM   #22 (permalink)
Member
 
Join Date: Jun 2010
Posts: 425
 
Device(s):
Carrier: Not Provided

Thanks: 147
Thanked 58 Times in 41 Posts
Default

Hey folks, just to update i just spent 45 minutes on the phone with sprint. I need the air rave or my phone reception is horrible in my house. It is much better with verizon. I had the missed text issues..etc and it is due to sprint waiting on a software update from air rave. They do not know when it will happen. I unplug my air rave and all my texts come through after a while from earlier before.

I had them document everything, and the only answer is to cancel and leave sprint. Even they could not argue with me there. I will be selling my lte and leaving for verizon as soon as my iphone5 comes in the mail. I am hoping they see all my reported issues and cut me a little break on the cancelation fee when i make that call, but i am sure they dont care een though i have been a top rated customer for over 5 years.

Point is..unplug your air raves..report the issue to sprint..make them contact you when the software update is released. Good luck with your evos. It was a nice run, but i am more an iphone person (no flames please,it is just my preference).
i.have.droid is offline  
Reply With Quote
Old September 26th, 2012, 01:08 PM   #23 (permalink)
Senior Member
 
3vodroid's Avatar
 
Join Date: Mar 2012
Location: New Jersey
Gender: Male
Posts: 1,174
 
Device(s): Rooted EVO 4G LTE ( MeanRom 4.6),Rooted Toshiba THRiVE (Dalepl's ICS)
Carrier: Not Provided

Thanks: 1,561
Thanked 695 Times in 373 Posts
Send a message via Skype™ to 3vodroid
Default

Quote:
Originally Posted by i.have.droid View Post
Hey folks, just to update i just spent 45 minutes on the phone with sprint. I need the air rave or my phone reception is horrible in my house. It is much better with verizon. I had the missed text issues..etc and it is due to sprint waiting on a software update from air rave. They do not know when it will happen. I unplug my air rave and all my texts come through after a while from earlier before.

I had them document everything, and the only answer is to cancel and leave sprint. Even they could not argue with me there. I will be selling my lte and leaving for verizon as soon as my iphone5 comes in the mail. I am hoping they see all my reported issues and cut me a little break on the cancelation fee when i make that call, but i am sure they dont care een though i have been a top rated customer for over 5 years.

Point is..unplug your air raves..report the issue to sprint..make them contact you when the software update is released. Good luck with your evos. It was a nice run, but i am more an iphone person (no flames please,it is just my preference).
Make sure you buy a case!.. I kid... I kid.

It's been nice doing battle with you sir. Enjoy your new toy! I will pm you my address so I can take that evo off your hands
3vodroid is offline  
Reply With Quote
Old September 28th, 2012, 11:15 AM   #24 (permalink)
Member
 
Join Date: Jun 2010
Posts: 425
 
Device(s):
Carrier: Not Provided

Thanks: 147
Thanked 58 Times in 41 Posts
Default

Quote:
Originally Posted by 3vodroid View Post
Make sure you buy a case!.. I kid... I kid.

It's been nice doing battle with you sir. Enjoy your new toy! I will pm you my address so I can take that evo off your hands
Its in great shape so offer away..lol.
3vodroid likes this.
i.have.droid is offline  
Reply With Quote
Old October 2nd, 2013, 11:50 AM   #25 (permalink)
New Member
 
Join Date: Jul 2011
Posts: 7
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 1 Post
Default

I'm having the same problem! It shows me that I missed a call, but doesn't tell me I have a new voicemail! It's very frustrating. I was unemployed and looking for jobs and prospective employers were calling, leaving msgs, and I wasn't getting them until it was too late! Ugh!
punky182002 is offline  
Reply With Quote
Reply

HTC EVO 4G LTE
Current Rating:
Rate this Phone:

The HTC EVO 4G LTE is Sprint's version of the HTC One X. It comes with all the same specs, except for the processor, internal storage and radios (includes LTE). And aesthetics are also significantly different. While many users have complaine... Read More



Go Back   Android Forums > Android Phones > HTC Evo 4G LTE
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 07:26 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.