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Old June 9th, 2012, 03:30 PM   #1 (permalink)
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Default Greyed out "Downloading" For MMS Message?

Sometimes, when I get a MMS (pictures mail) message it will try to download, but then remains stuck in the "Downloading" stage. I've tried doing a soft reset, as well as using WiFi or 3G to download the message. I have also updated the PRL and Profiles.



Any other suggestions on how to get it so the message will actually download?

Thanks.

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Old June 10th, 2012, 11:27 AM   #2 (permalink)
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Do you have Fast Boot turned off. It is in Settings-Power. I think with Fast Boot on, it leaves alot of programs running and sounds like you need the messaging app to close to have it re-open and try the download again. Temp fix, might be to download Handcent to download the image and then delete the text. Then uninstall Handcent and go back to regular messaging app. Sounds like something is stuck somewhere.
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Old June 12th, 2012, 10:01 AM   #3 (permalink)
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Another thing you can do is go into Messaging app's Settings and disable "Auto-retrieve" under MMS settings. Each MMS will then get a Download button which you can use to download at the time you read the message. This seems to fix a stuck download as well!
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Old June 12th, 2012, 10:38 AM   #4 (permalink)
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Thanks guys, I'll try out both and see if one or the other fixes it!
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Old July 4th, 2012, 09:59 PM   #5 (permalink)
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Default HTC Evo 4g LTE won't download MMS

Hi,

I just got a new HTC Evo 4g LTE a few weeks ago, and I have noticed that when someone sends me an image via MMS, it gets stuck Downloading with a small clock icon spinning its wheels. Nothing I have done, including turning off my WiFi connection, rebooting the Messaging app, trying to download it through Handcent, and rebooting the phone, has allowed the MMS to download to my phone.

Has anyone else had this problem? It is quite annoying and I'd like to know if there's a basic configuration issue on my phone or something bigger.

Let me know if there's any additional information I need to post to help explain the problem.
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Old July 4th, 2012, 10:05 PM   #6 (permalink)
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Hi Bluxter. Welcome to Android Forums!

I moved you thread into the HTC EVO LTE forum where I think you are more likely to get the help you need.
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Old July 5th, 2012, 12:37 AM   #7 (permalink)
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Not for to go rid of the cause, but might be a work around: SaveMMS, free in Play Store.

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Old July 5th, 2012, 04:27 AM   #8 (permalink)
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The last few MMS messages i got only downloaded after I was at me house and connected to my wifi. My rom isn't stock though so ymmv.
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Old September 25th, 2012, 10:18 AM   #9 (permalink)
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Quote:
Originally Posted by AHWagner View Post
Thanks guys, I'll try out both and see if one or the other fixes it!
Did you manage to fix the problem. Exactly the same has happened to me. Ive tried turning auto retrieve off but the downloading button never appears. Its still stuck on downloading
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Old September 25th, 2012, 10:33 AM   #10 (permalink)
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Quote:
Originally Posted by ministrymason View Post
Did you manage to fix the problem. Exactly the same has happened to me. Ive tried turning auto retrieve off but the downloading button never appears. Its still stuck on downloading
Yeah, it works if I turn off Auto-Retrieve.
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Old September 25th, 2012, 10:40 AM   #11 (permalink)
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Originally Posted by AHWagner View Post
Yeah, it works if I turn off Auto-Retrieve.
Thanks for the reply. Ive tried turning Auto-Retrieve off but the download button doesn't appear. Its still stuck on downloading. Ill create a new thread. Thanks
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Old September 25th, 2012, 10:42 AM   #12 (permalink)
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You might want to try clearing the cache for the Messaging app *and/or* rebooting your phone. It works for me, but I'm using a Samsung Stratosphere (stumbled on this thread trying to fix the problem a while back).
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Old September 25th, 2012, 10:51 AM   #13 (permalink)
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Quote:
Originally Posted by jesta192 View Post
You might want to try clearing the cache for the Messaging app *and/or* rebooting your phone. It works for me, but I'm using a Samsung Stratosphere (stumbled on this thread trying to fix the problem a while back).
Ive tried:


Turning Auto retrieve off
Clearing the stock messages app cache
Force stop on stock messages app
Rebooting Ė fast boot isnít on
Turning Wi-Fi on/off
Turning mobile network on/off
Deleting all other messages
Downloaded Handcent/GoSMS Pro

Any other ideas? lol Just need that download button to appear :/
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Old September 25th, 2012, 10:58 AM   #14 (permalink)
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Quote:
Originally Posted by ministrymason View Post
Ive tried:


Turning Auto retrieve off
Clearing the stock messages app cache
Force stop on stock messages app
Rebooting Ė fast boot isnít on
Turning Wi-Fi on/off
Turning mobile network on/off
Deleting all other messages
Downloaded Handcent/GoSMS Pro

Any other ideas? lol Just need that download button to appear :/
Take it to Sprint.
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Old September 25th, 2012, 02:05 PM   #15 (permalink)
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Quote:
Originally Posted by ministrymason View Post
Thanks for the reply. Ive tried turning Auto-Retrieve off but the download button doesn't appear. Its still stuck on downloading. Ill create a new thread. Thanks
I've only received one or two MMS messages - pictures of niece and nephews - so it is hard to remember exactly.
I can't remember, if you tap or long press the message 'bubble' does it give any option?

I try to always have auto-retrieve off but one message was after a reset, and I forgot to fix the setting and it caught me by surprise.
I had success turning off auto-retrieve then deleting the message stuck in the loop. Then turning on the mobile network with background data on, and having the message resent to me (hopefully this is possible, I know it isn't always). It arrives and the download button will appear. The network is already on, hitting the download button loads the photo right away.
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Old August 6th, 2013, 11:20 PM   #16 (permalink)
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Tongue Stuck Sending/Downloading Fix

Manually setting youíre APN can usually get it to finish downloading. Try the steps at Android Stuck Sending/Downloading when picture messaging. Should help you get your mms working correctly again.

Good Luck guys,

~James~
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Old August 11th, 2013, 11:39 PM   #17 (permalink)
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Default Did it work

Did anything ever work? I have the same problem.
Quote:
Originally Posted by ministrymason View Post
Ive tried:


Turning Auto retrieve off
Clearing the stock messages app cache
Force stop on stock messages app
Rebooting Ė fast boot isnít on
Turning Wi-Fi on/off
Turning mobile network on/off
Deleting all other messages
Downloaded Handcent/GoSMS Pro

Any other ideas? lol Just need that download button to appear :/
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HTC EVO 4G LTE
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The HTC EVO 4G LTE is Sprint's version of the HTC One X. It comes with all the same specs, except for the processor, internal storage and radios (includes LTE). And aesthetics are also significantly different. While many users have complaine... Read More

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