Today I went to use Google Navigation for the first time since I got my Seido Surface case. Oddly enough, my phone while it found the destination I was trying to drive to, Navigation kept saying searching for GPS..... so I assumed it was the case. I tried it without the case, and still no dice. Rebooted the phone, and still no GPS signal. My wife is next to me with her Galaxy Nexus, so she fires the same app up and voila, no problem.
Later, at home I test it out and it connects without issue. What gives...anybody else have any GPS problem? My og EVO never failed me like this.
Maybe it is because of the gps chipset in your phone...galaxy nexus has a better one i guess,so it detects gps satellites faster...usually I would recommend people to stay at a place and wait for the gps to be set before driving as it is easier for a satellite to detect stationary objects...by the way,you have packet data working right?Google navigation requires an internet connection to function...
I use my GPS a lot (almost daily) and haven't had that issue on this phone.
The only issue I've had regarding GPS so far was yesterday; I tend to plug my phone into power when using GPS and yesterday I was running around quite a bit and used GPS to guide me from place to place. At one point I noticed in the status that it said my phone was overheating, and if I remember correctly it also said it was discharging - which I thought was odd. Maybe that's a normal reaction to overheating? I don't remember ever seeing that on my previous phone (HTC Shift) so it's something I'll keep an eye out for to see if it happens a lot or was a fluke.
Maybe it is because of the gps chipset in your phone...galaxy nexus has a better one i guess,so it detects gps satellites faster...usually I would recommend people to stay at a place and wait for the gps to be set before driving as it is easier for a satellite to detect stationary objects...by the way,you have packet data working right?Google navigation requires an internet connection to function...
Probably not on the radio chip.
But - good advice for anyone relying on GPS is to use GPS Status (free) and calibrate your compass and sensors. Accuracy issues are often addressed that way.
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After coming from a epic galaxy s2, this gps is 100% better. Mine looks on in 5 seconds and I'm good to go, but I also live in a 4g lte area and get great reception.
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I also am seeing this issue of the GPS loosing signal. It happens after about five minutes or so of use. I have the car dock. It I exit navigation and then restart it I will get right to my destination route, then five or more minutes later it will start searching for Satellites again. It's driving me rather nuts since I use the GPS almost every day. On my OG Evo it never had a problem. Someone else suggested calibrating it with GPS status. I'll try that tomorrow and report back...
Maybe it is because of the gps chipset in your phone...galaxy nexus has a better one i guess,so it detects gps satellites faster...usually I would recommend people to stay at a place and wait for the gps to be set before driving as it is easier for a satellite to detect stationary objects...by the way,you have packet data working right?Google navigation requires an internet connection to function...
I would argue it has a better chip. Sammy has some of if not the worst gps chips on the market.
I also am seeing this issue of the GPS loosing signal. It happens after about five minutes or so of use. I have the car dock. It I exit navigation and then restart it I will get right to my destination route, then five or more minutes later it will start searching for Satellites again. It's driving me rather nuts since I use the GPS almost every day. On my OG Evo it never had a problem. Someone else suggested calibrating it with GPS status. I'll try that tomorrow and report back...
I had a 10-mile run yesterday, and the GPS suddenly quit after 2.7 miles. On-screen, the radar was flashing (GPS searching for satellites), but it never recovered. I've done many runs with this phone, and this is the first time this has happened. Sounds similar to some of the other issues being reported in this thread.
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Same issue on my EVO LTE. Took a 2 hour drive yesterday and at first it couldn't acquire gps for maybe 10 minutes. Then it did but would drop out every few minutes. Eventually I got sick of that and we switched to my wife's EVO 3D which has never had a single gps issue.
Very disappointed with this phone so far, gps just added to the growing list of frustrations. Looking forward to getting the Sgs3 when it comes out. It is almost impossible that they would be able to screw it up more than this phone.
Good luck with the GPS on the S3. It will probably be just like most Sammy phones and have gps issues as well. Which is a known issue with Sammy across the board.
Android has a running log of its operations tucked away, that app makes it accessible.
When GPS trouble hits, open aLogcat - then, menu, Save - you may be driving and it may not be convenient - please do as soon as SAFELY possible after the trouble, many thanks.
This next bit you can do later when it's convenient:
That creates a text log file in /sdcard/alogcat (ends in .txt).
Please zip that and attach that here. To attach - click the "Go Advanced" button below the posting tool, look for the paperclip tool at the top of the post entry too.
Perhaps the cause will stand out with a good log review.
That's the best I can offer for a path to solution at present.
PS - log analysis is time consuming, I'll do my best.
PPS - maybe until we have this resolved, best to not throw too many Samsung stones. I'm seeing this issue crop up on other forums, and it's not the same few people posting everywhere.
It's evidently a limited problem - but it's a REAL problem.
I don't see how multi-tasking can have anything to do with this - when you're in Maps or GPSStatus, the GPS icon starts blinking as it's trying to obtain a lock, and it just never turns solid, while my wife's EVO 3D locks on instantly right next to me.
I don't see how multi-tasking can have anything to do with this - when you're in Maps or GPSStatus, the GPS icon starts blinking as it's trying to obtain a lock, and it just never turns solid, while my wife's EVO 3D locks on instantly right next to me.
Maybe worthwhile to schedule a test at your nearest Sprint service center (per my post above).
I had those symptoms on my Evo 3D, they replaced the phone and I was a happy GPS camper after that.
Maybe worthwhile to schedule a test at your nearest Sprint service center (per my post above).
I had those symptoms on my Evo 3D, they replaced the phone and I was a happy GPS camper after that.
Doh. Do you think they'd still do this considering I've unlocked the bootloader using htcdev? I spent like 2 days configuring everything and restoring apps.
If I have to do this, I'll wait for the SGSIII, then reset and exchange the EVO LTE and give it to my wife. That way I at least won't have to waste time re-setting it all up.
The weird part is that the SGS II had the same symptoms - GPS was perfect at first, then started deteriorating, then went to crap like this, then returned, worked for a few days, then went back to crap again, and it's super sensitive. It's amazing that the EVO LTE is doing the same thing now - it's like I'm cursed.
Well, I tried GPSStatus and reset it through the tools. I turned off LTE and even turned off the Car Dock mode to use straight NAV. Still looses GPS satellites after 10-15 minutes of use. Couldn't get it to come back for a while.
I guess next step is to take it into the store to test it out. What a pain in the ass. I used the GPS on my OG Evo so much without ever having an issue. It's sad to have this nice new super awesome device fall so flat on something that should be working.
I have not tried Sprints NAV program yet, I guess I could give it a try. I'll let you know what I discover.
I've been trying to remember during my commute to try my NAV & MAPS just to see if the GPS locks, and how long it stays locked. So far, it's been immediate, and consistent over 5-10 minutes. I did download the GPS Status, haven't calibrated, or played with that tool much. But now that I'm aware of others, I plan to check this more, if she fails again, its going back. The GPS one of my favorite things about a smartphone, I use the Sprint Family locator a lot, and it's most definately a FAIL if this feature is inconsistent. Thanks to you all for following up and checking yours, lets continue to monitor, and hopefully, there will be some sort of update that makes this go away.
Today I went to use Google Navigation for the first time since I got my Seido Surface case. Oddly enough, my phone while it found the destination I was trying to drive to, Navigation kept saying searching for GPS..... so I assumed it was the case. I tried it without the case, and still no dice. Rebooted the phone, and still no GPS signal. My wife is next to me with her Galaxy Nexus, so she fires the same app up and voila, no problem.
Later, at home I test it out and it connects without issue. What gives...anybody else have any GPS problem? My og EVO never failed me like this.
I had the same experience the first time I used Google Navigation. It couldn't find a route to anywhere. I went to Settings->Location and turned all of the settings on. That fixed the problem.
I had the same experience the first time I used Google Navigation. It couldn't find a route to anywhere. I went to Settings->Location and turned all of the settings on. That fixed the problem.
I am consistently having the problems with the GPS loosing the satellites. I was driving from Jacksonville to Tampa yesterday adn started the GPS up, in the official 4G LTE car dock. All location options are on. after about 20 minutes it failed again.
The phone seems to get really hot when using the NAV. The screen being on and warming to chipset too much might be part of the problem. I can tell you that it is driving me a bit crazy because other than this one issue the phone is the most amazing thing I have ever used. So frustrating...
I just got my htc evo 4g lte about a week ago and just tried to use the gps today, however it takes forever, after about 2 min i give up. Just wondering if anybody else had this problem and seeing if anybody was able to fix it Thanks.
I just got my htc evo 4g lte about a week ago and just tried to use the gps today, however it takes forever, after about 2 min i give up. Just wondering if anybody else had this problem and seeing if anybody was able to fix it Thanks.
It's not rampant, but you're not alone either.
I suggest checking other posts here, running GPS Status (free, in the Play Store) and running its tools.
If it won't lock right away you may also consider that you (sadly) got a lemon - happened to me on my last phone, calls were spotty, GPS was atrocious. Replacement cured the problem.
I'm seeing lots of GPS problems with EVO LTE also. Sometimes won't get a gps fix at all, other times takes a long while, drops connection, and last night sent me to wrong location (off by over 5 miles). A friend using the previous EVO with same version of Google maps in same car got entirely different (and correct) nav results so it seemed specific to my EVO LTE.
I'm taking my phone in today to check RF, so hope that will help. I will post back here if it does or does not help.
Just got new HTC EVO 4G LTE, works great in beginning, GPS signal locks right away. When I’m on long trip (1 hour+), while using Google navigation, GPS signal lost every 5-10 minutes and won’t get back unless if I reboot the phone!
I never had this problem with HTC touch pro 2 before! This is dangerous & unacceptable!
Is it a software glitch? Or hardware problem? Please share your knowledge.
I have used the gps feature probably 3 times so far... My gf likes to try and use her Samsung stratosphere and it fails miserably every time... She always asks for the evo to save the day.. Needless to say my gps experience has been very good. The phone does tend to get a little warm while using gps... But this is to be expected.. When I go into Google maps I am locked on almost as soon as I tap it... Interestingly enough tho... My weather clock widget doesn't show the current location and only "current location"... Oh well.
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Now I’ve had this phone for more than 3 weeks (with further experience), I have to correct my previous post: the GPS signal loss happens randomly! Has nothing to do with location; profile; cell tower or mobile network etc. when it happens, zero satellite is found and it stays that way!
And I discovered that the ONLY way to get it back (other than reboot the phone) is to manually turn off GPS at setting/location, and then check GPS on again. The signal will be back right away! It feels like something randomly turned off GPS in background and not showing.
So for navigation, I put the GPS onoff widget on home screen to handle this GPS signal lost problem quickly (rather than rebooting the phone! I may miss the exit after the reboot lol).
The main reason I chose this phone over Iphone is the GPS navi and big screen, so I hope HTC/Google can work this problem out ASAP!
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Now I’ve had this phone for more than 3 weeks (with further experience), I have to correct my previous post: the GPS signal loss happens randomly! Has nothing to do with location; profile; cell tower or mobile network etc. when it happens, zero satellite is found and it stays that way!
And I discovered that the ONLY way to get it back (other than reboot the phone) is to manually turn off GPS at setting/location, and then check GPS on again. The signal will be back right away! It feels like something randomly turned off GPS in background and not showing.
So for navigation, I put the GPS onoff widget on home screen to handle this GPS signal lost problem quickly (rather than rebooting the phone! I may miss the exit after the reboot lol).
The main reason I chose this phone over Iphone is the GPS navi and big screen, so I hope HTC/Google can work this problem out ASAP!
Yes, you have detailed the exact experience I am having with one caveat, when in NAV or just Maps it will go into Searching for Satellites mode and will never find one. I can exit out of the app and immediately re-launch the app or preset directions and the phone will almost always lock right back into the satellites. Then after 5-15 minutes more it will lose contact again.
At this point I am going to have to call in support on the phone but it is so damn frustrating to have to do that. I don't have the insurance through Sprint so when I went to the Sprint store with this issue they said it would be $35 to get it serviced. Isn't the damn thing under warranty? I have only had it for two months or less.
Last edited by Hellion; July 16th, 2012 at 01:26 PM.
Just FYI, I ended up returning mine to the Sprint store and they gave me a new one. This one works well so far (the GPS that is - the phone itself is terrible for many reasons).
Yes, you have detailed the exact experience I am having with one caveat, when in NAV or just Maps it will go into Searching for Satellites mode and will never find one. I can exit out of the app and immediately re-launch the app or preset directions and the phone will almost always lock right back into the satellites. Then after 5-15 minutes more it will lose contact again.
At this point I am going to have to call in support on the phone but it is so damn frustrating to have to do that. I don't have the insurance through Sprint so when I went to the Sprint store with this issue they said it would be $35 to get it serviced. Isn't the damn thing under warranty? I have only had it for two months or less.
J We are on the same boat; I’ve had this phone for just more than a month. Could’ve been a perfect phone without the GPS problem.
I sent email to Sprint support, the reply says Sprint is having network problem and fixing it now (huh? GPS has nothing to do with cell network).
I also called in, was told to go the Sprint store to get the phone tested (but make appointment first). But since GPS always works fine in the beginning, I doubt the store guy can catch the problem on spot.
Please post the result if you get to the store first.
Just FYI, I ended up returning mine to the Sprint store and they gave me a new one. This one works well so far (the GPS that is - the phone itself is terrible for many reasons).
Good to hear that, please let me know if the GPS works perfectly after some usage. I feel it’s a software problem and don’t want to go through the trouble to get a new phone and still end up with the same situation. Sigh.
Good to hear that, please let me know if the GPS works perfectly after some usage. I feel it’s a software problem and don’t want to go through the trouble to get a new phone and still end up with the same situation. Sigh.
I've been using it for about 2 weeks now, which is how long it took to have problems last time (actually it was more like 1 week before it started having trouble). And it's definitely not software - I reset the ROM to full stock without luck and also flashed Fresh with the same results Totally dead GPS. Right now I'm using Fresh and GPS is great. I was full rooted stock with the first phone.
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Quote:
Originally Posted by yepjimmy
J We are on the same boat; I’ve had this phone for just more than a month. Could’ve been a perfect phone without the GPS problem.
I sent email to Sprint support, the reply says Sprint is having network problem and fixing it now (huh? GPS has nothing to do with cell network).
I also called in, was told to go the Sprint store to get the phone tested (but make appointment first). But since GPS always works fine in the beginning, I doubt the store guy can catch the problem on spot.
Please post the result if you get to the store first.
The Sprint rep was technically correct in saying a network issue could effect GPS, though it's not likely your problem. Most (all?) phones use aGPS which is a combination of tower triangulation, tower data transmission and GPS satellite reception.
The problems I've seen in this thread are hauntingly familiar to the problems many have experienced with Samsung phones in the past. Fortunately, it doesn't seem even remotely as common with this phone (or the Samsung s3). My experiences with the Samsung Moment is that the store reps will do nothing for you unless you document the problem and harass them with with replacement requests. In the case of the Samsung devices, it's a hardware issue and no amount of GPS apps, rebooting or rom flashing will permanently resolve things. If you have another phone/camera handy, perhaps video the failure in action for the reps to see?
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Well, I called Sprint today and they are sending a replacement phone out tomorrow. I'll test the GPS and see if it is truly the phone or not. It better be the phone. If it isn't then it means I am giving off signals that can disrupt GPS.
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Quick update.. Just used my ltevos gps to get to white castle (about an hour away from home) lol no problems.. Stayed connected and smooth. This is in South jersey
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I've had a couple of issues. The first has happened twice, the screen stays blank but the voice commands work. The second issue is more frequent, it refuses to locate me. I let it go on our trip to Minnesota and it searched for over two hours before I restarted the phone to get it to work.
I have had issues with the Google Nav app as well. One time it had me get off the freeway, go two miles East and then take a tollway 2 miles West right back to the exact same intersection.
So, I received a replacement phone. I set it up and had an opportunity for a trip that was at least two hours of driving one way. The new phone worked perfectly for about 90 minutes before it went into Searching for Satellites mode. This time though, unlike the old phone it recovered within a few moments and was fine. Then it happened a few more times. Each time it has recovered within a minute or two. Then it started getting more frequent. I am running Battery Widget [https://play.google.com/store/apps/details?id=net.hubalek.android.reborn.beta] and it gives a nice status for battery temp. Battery temp was around 110F when the Searching for started getting bad. I changed the airflow on one of my AC vents so it was blowing right on the phone. The temp dropped about 5 degrees and the Searching For stopped occurring. Heat seems to be the issue with the flakiness of the GPS. When it's cool it works fine, when over 107F it starts acting up. I wish I had the old phone to test my hypothesis but I think it is probably accurate.
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So, I received a replacement phone. I set it up and had an opportunity for a trip that was at least two hours of driving one way. The new phone worked perfectly for about 90 minutes before it went into Searching for Satellites mode. This time though, unlike the old phone it recovered within a few moments and was fine. Then it happened a few more times. Each time it has recovered within a minute or two. Then it started getting more frequent. I am running Battery Widget [https://play.google.com/store/apps/details?id=net.hubalek.android.reborn.beta] and it gives a nice status for battery temp. Battery temp was around 110F when the Searching for started getting bad. I changed the airflow on one of my AC vents so it was blowing right on the phone. The temp dropped about 5 degrees and the Searching For stopped occurring. Heat seems to be the issue with the flakiness of the GPS. When it's cool it works fine, when over 107F it starts acting up. I wish I had the old phone to test my hypothesis but I think it is probably accurate.
Temperature has no correlation for when it happened to me. For the most part, my GPS has been working ok. When it's in the car dock, it gets really hot, but I haven't had the GPS fail with the Maps application while in the car dock.
I've noticed this though: if you are in the Maps app with a good GPS connection, and you press home, then let the phone go into standby (either by itself or powering it down), then later you go back into Maps, there's a high likelihood that the GPS will be stuck searching forever. If that happens, if you use the back button to exit Maps, then go back in, it will lock on fast and be fine.
I think this is a bug with the Maps application and may not be related to the issue at hand, but it's worth mentioning. Also, I think a recent version of Maps addressed the problem, as I haven't seen this behavior in a while now.
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The temperature may have an effect on the GPS unit (overheating is never good for electronics), but I know for a fact that in my case it wasn't the issue. I live in San Francisco, with an all-year climate of 60-75F, and the GPS wouldn't work at all after 2 weeks - it got gradually worse until it stopped altogether. The replacement unit with about a month of usage so far has been perfect. Not a single break in GPS reception.
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I come from a different perspective in that I use my GPS mainly for being on the golf course to see how many yards I am away from the pin.
Same issues as a lot of users in this thread. It often does not lock in a signal when I first start or it will show as if I am locking a signal but I will be way off (100-200 yards) as if it is only using cell tower triangulation to figure my distance.
I usually have to reboot my phone for it to start working properly. Other times I have to turn off GPS and then turn it back on and it starts working properly then as well. But then a few holes later, no GPS lock.
It is frustrating to be on the golf course and for it to stop working.
This golf yardage app I use has always worked and never gave me any issues when I used it on my EVO 4G. So it's definitely not software related. It is something with this chip or possibly firmware.
Last edited by EVO4Gowner; July 31st, 2012 at 10:56 AM.
Ok my GPS problem is solved (hopefully for the next 2 yearsJ. The solution was: get a replacement phone form Sprint. I was able to add insurance so I can get replacement free. Otherwise you have to pay $35 if your phone is 14+days old, LOL.
So the conclusion is: if you GPS signal gets lost randomly and often, and can’t be resolved by resetting the phone, you need a replacement. It’s indeed hardware issue even though I thought it was software glitch. Now I’ve tested GPS extensively on my new phone for 9 days and never a single GPS signal drop. This phone is perfect for me now J
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The HTC EVO 4G LTE is Sprint's version of the HTC One X. It comes with all the same specs, except for the processor, internal storage and radios (includes LTE). And aesthetics are also significantly different.
While many users have complaine... Read More
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Experiencing GPS issues on the HTC EVO 4G LTE
