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Old July 5th, 2012, 06:23 PM   #1 (permalink)
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Default HTC EVO 4G LTE water damage

Yes you read it correctly, my beloved ltevo took a little dip a couple days ago. If you are unaware the East coast just got waffled by a storm which knocked power out to over 200000 people... me being one of them... It was actually out for 4 days for me. so to cool off me and some friends decided to go to a blue hole about 35 mins away... Big mistake lol... My phone was in my truck and when I backed up to the water and put the tailgate down it somehow fell out of the truck and hit the water... It was maybe 3inches deep... I got it out extremly fast and quickly removed my defender... The phone was barely wet... It was still on but the phone was acting as if I was holding the power button down.... turning off, prompting soft resets etc... So here is where the story gets interesting.. and also the reason why I chose to share it here.. I went to the Sprint store expecting to have to bite the bullet and 1= pay the 200$ deductible and 2= get a refurbished device.... But to my surprise the Sprint employee determined that there was no water damage and that it was a factory defect and get this.... I got a brand new ltevo bc he said no refurbished models have been made.. It was in the HTC box and even had the htc/sprint plastic on the screen.. . then just to make sure I checked the reverse logistics screen (##786#) and sure enough it is brand new .... after my new ltevo charges I will be posting a screen shot of the ##786# screen showing ( reconditioned status- No) with todays date for activation . So the moral of the story is... If your gonna break your phone... Do it now!

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Old July 5th, 2012, 06:27 PM   #2 (permalink)
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It's still too new to expect a refurb.

Glad you got a new one. Looks like the case may have saved you some cash.
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Old July 5th, 2012, 06:39 PM   #3 (permalink)
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It's still too new to expect a refurb.

Glad you got a new one. Looks like the case may have saved you some cash.
I really thought I was going to get a refurbished one i was so bummed out!
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Old July 5th, 2012, 09:01 PM   #4 (permalink)
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If your phone ever decides to go for a swim again, you may be able to use Damp Rid to save it. I have saved at least 5 phones and 4 cameras for myself, friends and family using Damp Rid. One was even put through a clothes washer.

Hi-Capacity Moisture Absorber 4lbs. (FG50T) | Moisture Control Products | DampRid

To use it, just remove memory card and battery from the phone and put all parts in a small baggie or on a small saucer. In a second, larger baggie put a half cup of the Damp Rid crystals then place the open baggie or saucer inside the larger baggie on top of the crystals and close the larger baggie to make a drying chamber. Leave it there for at least one day and up to three. As long as you don't try to use the phone while still wet, it has a good chance of working again. It's important to not put the phone directly on the crystals because they can get slimy as they absorb moisture.

Hope you never have to use it, but it may be helpful to you or others in the future. I keep baggies of Damp Rid in my house, car, computer bag, kayaking kit, and give it to friends.
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Old July 5th, 2012, 10:18 PM   #5 (permalink)
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The only problem with that is that the Eltvo's battery is non-removable.
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Old July 6th, 2012, 12:27 AM   #6 (permalink)
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I put it in a bowl of rice for I'd say almost a day.. Rice has saved the day a few times for me.. But my evo just had enough I think haha.. I'm just so happy I got a brand new replacement
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Old July 6th, 2012, 11:37 AM   #7 (permalink)
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I went from seeing the thread title and saying, "So sorry to hear your phone took a swim!"...to..."That is absolutely awesome news! Glad Sprint is still working the way that I've personally experienced in my 12 years with them."

When it has come to replacements and whatnot, I've always had a great experience with Sprint. I know others haven't had as "good" of experiences when it came to replacing their broken phones, but they've been great. It's part of the reason I'm considering keeping their TEP vs. switching to Best Buy's black tie or something else.
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Old July 6th, 2012, 01:27 PM   #8 (permalink)
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I went from seeing the thread title and saying, "So sorry to hear your phone took a swim!"...to..."That is absolutely awesome news! Glad Sprint is still working the way that I've personally experienced in my 12 years with them."

When it has come to replacements and whatnot, I've always had a great experience with Sprint. I know others haven't had as "good" of experiences when it came to replacing their broken phones, but they've been great. It's part of the reason I'm considering keeping their TEP vs. switching to Best Buy's black tie or something else.
Yeah definitely... I always go to the corporate store and always expected an argument.. I have since changed the store I go to and now I always have a pleasant experience.. I was completely shocked when they said they were replacing it for free.. But when he said it would be a new device... I couldn't help but do the happy dance lol
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Old July 6th, 2012, 02:18 PM   #9 (permalink)
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Yeah definitely... I always go to the corporate store and always expected an argument.. I have since changed the store I go to and now I always have a pleasant experience.. I was completely shocked when they said they were replacing it for free.. But when he said it would be a new device... I couldn't help but do the happy dance lol
Maybe that's the difference there. I've always had corporate stores within 5-10 miles from me and every single one I've gone to, I've come out with a great experience when it came to phone fixes and/or replacements.
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Old February 25th, 2013, 10:53 PM   #10 (permalink)
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Exclamation HTC Evo 4G LTE won't turn on due to water damage

Help! I dropped my phone in the toilet 4 days ago but brought it back to life without any signs of water damage on the LDI. Right when I dropped it I dried it off and then put in uncooked rice soon after. I took the phone out every few hours and it would turn on for short amounts of time but was hard to maneuver so I kept it in the rice overnight. In the morning it was back to normal and working perfectly but would not vibrate and the cameras had condensed water in them so I put it back in the rice. The cameras completely cleared up and there's no water in it. I left it alone for three days and now it won't turn on at all and won't charge or show up on my computer when plugged in to USB port. What happened?!
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Old February 25th, 2013, 11:57 PM   #11 (permalink)
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Bummer! I did that with my OG EVO, and had to get a new one.

What happens if you put it on the charger? Does the charging LED come on at all?

I'm guessing that the battery is SO dead that it won't respond for a period of time until charged to a certain point.

Have you tried holding down the volume down button while pressing the power button (as if you were trying to bring up the recovery screen?) Sometimes my wife's Photon Q gets cranky when she lets it drain completely, and I have to use a similar method to get it to boot up.
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Old February 26th, 2013, 10:29 AM   #12 (permalink)
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Originally Posted by evoowner View Post
Help! I dropped my phone in the toilet 4 days ago but brought it back to life without any signs of water damage on the LDI. Right when I dropped it I dried it off and then put in uncooked rice soon after. I took the phone out every few hours and it would turn on for short amounts of time but was hard to maneuver so I kept it in the rice overnight. In the morning it was back to normal and working perfectly but would not vibrate and the cameras had condensed water in them so I put it back in the rice. The cameras completely cleared up and there's no water in it. I left it alone for three days and now it won't turn on at all and won't charge or show up on my computer when plugged in to USB port. What happened?!
Did you pull the battery? There's vids on youtube that show you how. I'd open it up, pull the battery, and leave it in the rice another 24 hours....at this point you've really got nothing to loose....
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Old April 9th, 2013, 03:38 PM   #13 (permalink)
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Default slight water damage

Okay guys, yesterday I was washing my car with my phone in my pocket. I felt a little water get in there, so I took my phone out, wiped the little bit of water off of it and set it down away from me so it wouldn't get any more wet.
When I was finished I returned to my phone and now the screen is un-responsive. Everything else works, the hard keys, I receive texts and calls still. The screen just won't work. I tried putting it in rice for a while to see if that helped but nothing.
Has anyone else had this problem before? Or even gotten their EVO LTE wet? Any known fixes? (Other than sprint store, dummy me didn't get insurance)

As a tip to EVO LTE owners, avoid getting it wet, at all costs.

Thanks for any help and tips. Hopefully it doesn't turn into a very expensive paper weight.
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Old April 9th, 2013, 04:32 PM   #14 (permalink)
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Originally Posted by TransTronTra View Post
Okay guys, yesterday I was washing my car with my phone in my pocket. I felt a little water get in there, so I took my phone out, wiped the little bit of water off of it and set it down away from me so it wouldn't get any more wet.
When I was finished I returned to my phone and now the screen is un-responsive. Everything else works, the hard keys, I receive texts and calls still. The screen just won't work. I tried putting it in rice for a while to see if that helped but nothing.
Has anyone else had this problem before? Or even gotten their EVO LTE wet? Any known fixes? (Other than sprint store, dummy me didn't get insurance)

As a tip to EVO LTE owners, avoid getting it wet, at all costs.

Thanks for any help and tips. Hopefully it doesn't turn into a very expensive paper weight.
I dropped mine in the toilet & then quickly rinsed it off under clear running water & then I left it to dry out near a heater on low (it was winter) for a few hrs, it came through fine. I think it's all based on luck just how much water ends up where, I was just lucky. Electronics & water aren't a good mix.

Other than that I can't really advise you, it doesn't sound good for your phone.
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HTC EVO 4G LTE
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The HTC EVO 4G LTE is Sprint's version of the HTC One X. It comes with all the same specs, except for the processor, internal storage and radios (includes LTE). And aesthetics are also significantly different. While many users have complaine... Read More

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