Go Back   Android Forums > Android Phones > HTC Evo 4G LTE

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

Like Tree1Likes
  • 1 Post By zach3742

test: Reply
 
LinkBack Thread Tools
Old August 1st, 2012, 03:12 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 14
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 3 Posts
Default Evo 4G "Connection to server lost" No Video!!

I have the 4G LTE HTC evo and a week ago it stopped playing video. The internet connection is fine because I can still access everything else, but using video on any website results in "connection to server lost." It has become very irritating and I would like to know if there is any way to get it to work again.
Thanks. Any help is appreciated,
-Zach

zach3742 is offline  
Reply With Quote
sponsored links
Old August 1st, 2012, 04:54 PM   #2 (permalink)
HTC User
 
Join Date: Oct 2009
Posts: 5,103
 
Device(s):
Carrier: Not Provided

Thanks: 20,773
Thanked 3,003 Times in 1,761 Posts
Default

is this youtube?
do you get this error using web browsers?

are you trying to STREAM video or play a locally stored video file?

can you , say, go to pandora and stream music? or any other music app you may use?

are you rooted?

does this occur on wifi and cellular?

do you have the latest maintenance update released a few weeks ago?
marctronixx is offline  
Reply With Quote
The Following 2 Users Say Thank You to marctronixx For This Useful Post:
Mr. Ed (August 1st, 2012), PattiCakeUS (August 1st, 2012)
Old August 1st, 2012, 11:22 PM   #3 (permalink)
Senior Member
 
Mr. Ed's Avatar
 
Join Date: Jun 2010
Location: Over Yonder
Posts: 6,675
 
Device(s): S3, Evo LTE,Galaxy Note, Skyrocket, Aria, Nook Color Lg thrill,HTC EVO 4g, HTC Inspire,S7 slim,Acer
Carrier: Not Provided

Thanks: 1,008
Thanked 1,467 Times in 989 Posts
Default

definitely need more info
__________________
I'm back....
Mr. Ed is offline  
Reply With Quote
Old August 2nd, 2012, 08:06 PM   #4 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 14
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 3 Posts
Default

After trying to stream videos through the internet this notification appears. Any videos in any website. The web browser works perfectly fine, its just not allowing video streaming on youtube or any other site in which you can watch a video. I can go to pandora and stream music, I have all of the latest updates, and I use cellular coverage not wifi.

UPDATE:

Thank you for trying to help, but I finally figured out how to clear the cache and that seemed to allow videos to play again.
Thanks,
-Zach
marctronixx likes this.
zach3742 is offline  
Last edited by marctronixx; August 2nd, 2012 at 09:11 PM.
Reply With Quote
The Following 2 Users Say Thank You to zach3742 For This Useful Post:
marctronixx (August 2nd, 2012), PattiCakeUS (August 2nd, 2012)
Old August 2nd, 2012, 09:13 PM   #5 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 14
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 3 Posts
Default

Ok, now it stopped working again. It only worked for a few minutes and then an "error 104" popped up and I'm having the same issues as before. Any suggestions???
-Zach
zach3742 is offline  
Reply With Quote
Old August 3rd, 2012, 12:04 AM   #6 (permalink)
The PearlyMon
 
EarlyMon's Avatar
 
Join Date: Jun 2010
Location: New Mexico, USA
Posts: 44,015
 
Device(s): LTEvo, 3vo, and Shift
Carrier: Sprint

Thanks: 41,680
Thanked 54,813 Times in 21,857 Posts
Default

I'm not sure what you're running in to - try Boat Browser Mini and see if the situation changes.
__________________
|

Minutus cantorum, minutus balorum, minutus carborata descendum pantorum.

Links: Site Rules / Guidelines -and- Zero Tolerance Policy (All Members Read)


For right-on help, the Thanks button is on the right of the post.
For anything out in left field, the /!\ report button is to the left.

Remember, it's our forums and we're all in this together - so let's keep it cool!

Shoot the breeze at the best new gun forum!
EarlyMon is offline  
Reply With Quote
The Following User Says Thank You to EarlyMon For This Useful Post:
marctronixx (August 3rd, 2012)
Old August 3rd, 2012, 09:38 AM   #7 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 14
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 3 Posts
Default

I don't know much about this so pardon the stupid question, but what is " boat browser mini?"
I have tried turning off and on the mobile network in the past without success, but it seemed to work now for whatever reason. I don't know if it's a permanent solution, but I havn't had trouble so far.
Thanks,
-Zach

That only worked for about 3 days. I tried restating it, deleting all caches and history, and turning on and off my mobile network, but nothing worked.

It stopped working again. This time it worked for about three days. I tried deleting all caches and history, restarting the phone, and turning off and on the mobile network, but this isn't working anymore.
Again, what is "boat browser mini" and how might that change the issue?
Thanks,
-Zach

*sorry I repeated the post accidentally*
zach3742 is offline  
Last edited by marctronixx; August 7th, 2012 at 10:36 AM.
Reply With Quote
The Following User Says Thank You to zach3742 For This Useful Post:
marctronixx (August 3rd, 2012)
Old August 7th, 2012, 02:48 AM   #8 (permalink)
Senior Member
 
Mr. Ed's Avatar
 
Join Date: Jun 2010
Location: Over Yonder
Posts: 6,675
 
Device(s): S3, Evo LTE,Galaxy Note, Skyrocket, Aria, Nook Color Lg thrill,HTC EVO 4g, HTC Inspire,S7 slim,Acer
Carrier: Not Provided

Thanks: 1,008
Thanked 1,467 Times in 989 Posts
Default

Quote:
Originally Posted by zach3742 View Post
It stopped working again. This time it worked for about three days. I tried deleting all caches and history, restarting the phone, and turning off and on the mobile network, but this isn't working anymore.
Again, what is "boat browser mini" and how might that change the issue?
Thanks,
-Zach

*sorry I repeated the post accidentally*
I think the problem is we have no idea what you are doing.

Are you watching video through YouTube, crackle, netflix, the internnet browser etc ?
Mr. Ed is offline  
Reply With Quote
The Following User Says Thank You to Mr. Ed For This Useful Post:
marctronixx (August 7th, 2012)
Old August 7th, 2012, 10:00 AM   #9 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 14
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 3 Posts
Default

internet browser, streaming media, youtube. Anything that includes video doesn't work.
zach3742 is offline  
Reply With Quote
Old August 7th, 2012, 10:35 AM   #10 (permalink)
HTC User
 
Join Date: Oct 2009
Posts: 5,103
 
Device(s):
Carrier: Not Provided

Thanks: 20,773
Thanked 3,003 Times in 1,761 Posts
Default

its near impossible to diagnose over the internet.

At this point, your only options are:

1. take to a htc certified repair facility
2. factory reset.
3. remove apps you may have installed that could be interfering/diagnose on your own

there are just too many things that could be interfering and at this point we are just spinning our wheels.

So op, hang off on posting any short term "its fixed" posts until you have had some time testing out the handset.
marctronixx is offline  
Last edited by marctronixx; August 7th, 2012 at 10:38 AM.
Reply With Quote
sponsored links
Old August 7th, 2012, 01:10 PM   #11 (permalink)
New Member
Thread Author (OP)
 
Join Date: Aug 2012
Posts: 14
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 4 Times in 3 Posts
Default

You're right. I never meant to be misleading, I couldn't have known that the solution was permanent or not.
I am sure that it is difficult to diagnose through the internet, so I am sure this doesn't help any , but boat browser mini doesn't do anything for it, netflix still works to stream video, and for some reason video ads on internet sites still play video correctly.
Thanks for trying to help,
-Zach
zach3742 is offline  
Reply With Quote
Old August 7th, 2012, 01:26 PM   #12 (permalink)
New Member
 
Join Date: Oct 2010
Location: Eastern Oklahoma
Gender: Male
Posts: 9
 
Device(s): HTC One
Carrier: Sprint

Thanks: 4
Thanked 1 Time in 1 Post
Default

I'm having the same problem with the You Tube app that came with my
EVO 4G LTE. I've only had the phone about a week. I think it worked OK before the OTA firmware (system) update.
steelcowboy is offline  
Reply With Quote
Old August 7th, 2012, 02:25 PM   #13 (permalink)
Senior Member
 
PyroSporker's Avatar
 
Join Date: Apr 2010
Posts: 1,507
 
Device(s):
Carrier: ):

Thanks: 762
Thanked 1,104 Times in 606 Posts
Default

Quote:
Originally Posted by steelcowboy View Post
I'm having the same problem with the You Tube app that came with my
EVO 4G LTE. I've only had the phone about a week. I think it worked OK before the OTA firmware (system) update.
Another curious caper.
Different Sprint phone, same Sprint network:
Android Forums | HTC Evo 3D - Issues/problems installing the latest ICS update? Discuss/post here - Post #86

Initial ideas:
Try Wi-fi?

Make sure you are not restricting background data?
Reboot? Check for application update or look on the market?
PyroSporker is offline  
Last edited by PyroSporker; August 7th, 2012 at 02:35 PM.
Reply With Quote
Old August 7th, 2012, 02:55 PM   #14 (permalink)
Senior Member
 
Mr. Ed's Avatar
 
Join Date: Jun 2010
Location: Over Yonder
Posts: 6,675
 
Device(s): S3, Evo LTE,Galaxy Note, Skyrocket, Aria, Nook Color Lg thrill,HTC EVO 4g, HTC Inspire,S7 slim,Acer
Carrier: Not Provided

Thanks: 1,008
Thanked 1,467 Times in 989 Posts
Default

Quote:
Originally Posted by steelcowboy View Post
I'm having the same problem with the You Tube app that came with my
EVO 4G LTE. I've only had the phone about a week. I think it worked OK before the OTA firmware (system) update.
There is a dialer code that fixes the YouTube issue. It will take me a while to find it
Mr. Ed is offline  
Reply With Quote
The Following User Says Thank You to Mr. Ed For This Useful Post:
3vodroid (August 7th, 2012)
Old August 7th, 2012, 03:23 PM   #15 (permalink)
Senior Member
 
PyroSporker's Avatar
 
Join Date: Apr 2010
Posts: 1,507
 
Device(s):
Carrier: ):

Thanks: 762
Thanked 1,104 Times in 606 Posts
Default

Quote:
Originally Posted by Mr. Ed View Post
There is a dialer code that fixes the YouTube issue. It will take me a while to find it
Is it ye olde proxy fix coming around again?
PyroSporker is offline  
Reply With Quote
Old August 7th, 2012, 04:07 PM   #16 (permalink)
Senior Member
 
Mr. Ed's Avatar
 
Join Date: Jun 2010
Location: Over Yonder
Posts: 6,675
 
Device(s): S3, Evo LTE,Galaxy Note, Skyrocket, Aria, Nook Color Lg thrill,HTC EVO 4g, HTC Inspire,S7 slim,Acer
Carrier: Not Provided

Thanks: 1,008
Thanked 1,467 Times in 989 Posts
Default

Quote:
Originally Posted by PyroSporker View Post
Is it ye olde proxy fix coming around again?
This one is a dialer code passed on by HTC. Not exactly sure why it works but it does

All I remember is it has a two in it. Stumbled across it while researching the Pandora issue
Mr. Ed is offline  
Reply With Quote
Old August 7th, 2012, 07:43 PM   #17 (permalink)
Senior Member
 
Mr. Ed's Avatar
 
Join Date: Jun 2010
Location: Over Yonder
Posts: 6,675
 
Device(s): S3, Evo LTE,Galaxy Note, Skyrocket, Aria, Nook Color Lg thrill,HTC EVO 4g, HTC Inspire,S7 slim,Acer
Carrier: Not Provided

Thanks: 1,008
Thanked 1,467 Times in 989 Posts
Default

*#*#2432546#*#*
Mr. Ed is offline  
Reply With Quote
The Following User Says Thank You to Mr. Ed For This Useful Post:
PyroSporker (August 8th, 2012)
Old August 8th, 2012, 01:17 AM   #18 (permalink)
Senior Member
 
PyroSporker's Avatar
 
Join Date: Apr 2010
Posts: 1,507
 
Device(s):
Carrier: ):

Thanks: 762
Thanked 1,104 Times in 606 Posts
Default

Quote:
Originally Posted by Mr. Ed View Post
*#*#2432546#*#*
a.k.a *#*#CheckIn#*#*

It doesn't appear to work/launch anything for my handset on the surface (stock, not rooted)
Is it working for those rooted?

Google has a CheckIn service process, so does HTC. (crash dumps, error logging, data collecting, logcat reporting, checks for OTA updates, etc.)

The only thing I can seem to find in regards to that dialer code is it has been used in the past to force a handset to pull OTA updates.
PyroSporker is offline  
Reply With Quote
Old August 8th, 2012, 01:51 AM   #19 (permalink)
Senior Member
 
Mr. Ed's Avatar
 
Join Date: Jun 2010
Location: Over Yonder
Posts: 6,675
 
Device(s): S3, Evo LTE,Galaxy Note, Skyrocket, Aria, Nook Color Lg thrill,HTC EVO 4g, HTC Inspire,S7 slim,Acer
Carrier: Not Provided

Thanks: 1,008
Thanked 1,467 Times in 989 Posts
Default

Quote:
Originally Posted by PyroSporker View Post
a.k.a *#*#CheckIn#*#*

It doesn't appear to work/launch anything for my handset on the surface (stock, not rooted)
Is it working for those rooted?

Google has a CheckIn service process, so does HTC. (crash dumps, error logging, data collecting, logcat reporting, checks for OTA updates, etc.)

The only thing I can seem to find in regards to that dialer code is it has been used in the past to force a handset to pull OTA updates.
When I ran it it flashed "checkin successfull" very quickly in the status bar.
Mr. Ed is offline  
Reply With Quote
The Following User Says Thank You to Mr. Ed For This Useful Post:
PyroSporker (August 8th, 2012)
Old August 8th, 2012, 01:02 PM   #20 (permalink)
Junior Member
 
emerilnut's Avatar
 
Join Date: Jun 2012
Posts: 59
 
Device(s): Asus OG Transformer TF101, Sprint HTC LTEvo, formerly a Google Nexus1
Carrier: Not Provided

Thanks: 4
Thanked 29 Times in 17 Posts
emerilnut
Default

Could it be something as simple as this?

In the browser, go to Menu look down and make sure that Enable Flash Player is checked.
emerilnut is offline  
Reply With Quote
sponsored links
Old August 8th, 2012, 04:10 PM   #21 (permalink)
Senior Member
 
PyroSporker's Avatar
 
Join Date: Apr 2010
Posts: 1,507
 
Device(s):
Carrier: ):

Thanks: 762
Thanked 1,104 Times in 606 Posts
Default

Quote:
Originally Posted by Mr. Ed View Post
When I ran it it flashed "checkin successful" very quickly in the status bar.
I just updated my Profile, and it popped up the notification "CheckIn succeeded" in the notification bar from my dialer code test hours ago. It is sporadic.
PyroSporker is offline  
Last edited by PyroSporker; August 8th, 2012 at 04:35 PM.
Reply With Quote
Old August 8th, 2012, 07:19 PM   #22 (permalink)
New Member
 
Join Date: Oct 2010
Location: Eastern Oklahoma
Gender: Male
Posts: 9
 
Device(s): HTC One
Carrier: Sprint

Thanks: 4
Thanked 1 Time in 1 Post
Default

Tried the dialer code with no luck. I am a ham radio guy and use an app called Echolonk for communications. It appears that this app has the same issues that I'm having when I try to use the You Tube app. I will say that they both work fine when I'm connected to a wi-fi network.

Any other suggestions would be appreciated!
steelcowboy is offline  
Reply With Quote
Old August 8th, 2012, 09:11 PM   #23 (permalink)
HTC User
 
Join Date: Oct 2009
Posts: 5,103
 
Device(s):
Carrier: Not Provided

Thanks: 20,773
Thanked 3,003 Times in 1,761 Posts
Default

well if its cellular in nature then its a sprint issue in your area. take it into a sprint service facility to have the radio diagnosed. you should contact sprint and give them the area codes you use your device in and see if there are local issues in your area.
marctronixx is offline  
Reply With Quote
Reply

HTC EVO 4G LTE
Current Rating:
Rate this Phone:

The HTC EVO 4G LTE is Sprint's version of the HTC One X. It comes with all the same specs, except for the processor, internal storage and radios (includes LTE). And aesthetics are also significantly different. While many users have complaine... Read More

Tags
connection to server lost, evo 4g lte, htc, malfunction, problem, video


Go Back   Android Forums > Android Phones > HTC Evo 4G LTE
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 12:19 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.