Go Back   Android Forums > Android Phones > HTC EVO 4G

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old July 13th, 2010, 01:50 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Apr 2010
Posts: 28
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 4 Times in 2 Posts
Default Screen Cracked

Dropped the phone for the first time from my pocket the screen ends up being completely cracked. Didnt get insurance and i am past the 30days.

Anyone have any suggestions on what to do now

Slylust is offline  
Reply With Quote
sponsored links
Old July 13th, 2010, 01:55 PM   #2 (permalink)
Done by choice
 
Kelmar's Avatar
 
Join Date: Nov 2009
Posts: 11,819
 
Device(s):
Carrier: Not Provided

Thanks: 1,132
Thanked 4,783 Times in 2,658 Posts
Default

Buy a new phone, start looking for replacement screens or find out how much it would cost to have HTC repair it.
Kelmar is offline  
Reply With Quote
Old July 13th, 2010, 01:56 PM   #3 (permalink)
Member
 
barnacles's Avatar
 
Join Date: Feb 2010
Location: Dekalb, Illinois
Posts: 406
 
Device(s): HERO, EVO 4G
Carrier: Not Provided

Thanks: 16
Thanked 32 Times in 20 Posts
Default

Ouch, these things seem to crack easily if dropped :/
barnacles is offline  
Reply With Quote
Old July 13th, 2010, 02:00 PM   #4 (permalink)
Member
 
Join Date: May 2010
Posts: 228
 
Device(s):
Carrier: Not Provided

Thanks: 23
Thanked 33 Times in 27 Posts
Default

Just to add, even if you were within 30 days it wouldn't have made a difference. Physical damage or accidental damage aren't covered by the return policy.
asaberan is offline  
Reply With Quote
Old July 13th, 2010, 02:05 PM   #5 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Apr 2010
Posts: 28
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 4 Times in 2 Posts
Default

You can only add the insurance within the first 30 days.

htc evo screen replacement items - Get great deals on Cell Phones PDAs items on eBay.com!

wondering if these screens will work. Isnt there a 1 year warranty with sprint i cant seem to find the details for it
Slylust is offline  
Reply With Quote
Old July 13th, 2010, 02:21 PM   #6 (permalink)
Member
 
Join Date: May 2010
Posts: 228
 
Device(s):
Carrier: Not Provided

Thanks: 23
Thanked 33 Times in 27 Posts
Default

They probably don't even have the parts yet and you will likely get a replacement anyway, although it may be a refurb.
asaberan is offline  
Reply With Quote
Old July 13th, 2010, 02:22 PM   #7 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Apr 2010
Posts: 28
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 4 Times in 2 Posts
Default

Quote:
Originally Posted by asaberan View Post
They probably don't even have the parts yet and you will likely get a replacement anyway, although it may be a refurb.
If i do get parts any approximation on the cost.

It is 100$ deductible for the insurance right
Slylust is offline  
Last edited by Slylust; July 13th, 2010 at 02:26 PM.
Reply With Quote
Old July 13th, 2010, 03:14 PM   #8 (permalink)
The Friendly Undead
 
OfTheDamned's Avatar
 
Join Date: Oct 2009
Location: Right Behind You
Posts: 9,696
 
Device(s): Droid Razr Maxx
Carrier: Not Provided

Thanks: 3,714
Thanked 8,839 Times in 3,067 Posts
Default

Just a warning for all of you.

Any more suggestions of insurance fraud will result in infractions and the thread closing.
__________________
Site Rules and Guidelines - Learn them, live them and love them.

Does a post have your blood boiling? Make a instead of a retort.
OfTheDamned is offline  
Reply With Quote
The Following 4 Users Say Thank You to OfTheDamned For This Useful Post:
laredo7mm (July 13th, 2010), sagedil (August 21st, 2010), Thefoodman52 (August 26th, 2010), tjwoo (July 13th, 2010)
Old July 13th, 2010, 03:18 PM   #9 (permalink)
Member
 
barnacles's Avatar
 
Join Date: Feb 2010
Location: Dekalb, Illinois
Posts: 406
 
Device(s): HERO, EVO 4G
Carrier: Not Provided

Thanks: 16
Thanked 32 Times in 20 Posts
Default

Quote:
Originally Posted by Slylust View Post
If i do get parts any approximation on the cost.

It is 100$ deductible for the insurance right
all insurance claims have 100 dollar deductible for physical damage, yes
barnacles is offline  
Reply With Quote
The Following User Says Thank You to barnacles For This Useful Post:
Slylust (July 13th, 2010)
Old July 13th, 2010, 03:20 PM   #10 (permalink)
Junior Member
 
Join Date: May 2010
Location: VA
Posts: 29
 
Device(s): HTC Evo
Carrier: Not Provided

Thanks: 3
Thanked 2 Times in 2 Posts
Default

I learned my lesson about getting a phone with no insurance. Now I get it at least for the first year while replacement prices are still high.
south875 is offline  
Reply With Quote
sponsored links
Old July 13th, 2010, 03:24 PM   #11 (permalink)
Senior Member
 
Join Date: Nov 2009
Location: New Orleans, LA
Gender: Male
Posts: 1,864
 
Device(s): HTC One M8, HTC One, Nexus 5, Nexus 10, Nexus 7.2, HP Touchpad, iPad Air
Carrier: Sprint, T-Mobile

Thanks: 401
Thanked 934 Times in 578 Posts
Default

Quote:
Originally Posted by Slylust View Post
If i do get parts any approximation on the cost.

It is 100$ deductible for the insurance right

You are past 30 days (which doesn't matter anyway because it is user error) and don't have insurance. Your only options are:
1) Contact HTC or SPrint and find out the cost of repair. Probably HTC
2) Find a third party that provides replacement parts and repairs and get a quote from them
3) Track down a replacement screen and follow one of the online manuals for do it yourself EVO screen replacement. Ifixit has one I believe
4) Purchase a new phone out right from Sprint or Ebay

I do really and truly feel bad about your situation. I might cry if I dropped my phone. Now I have to knock on some wood so I Don't.
sikclown is offline  
Reply With Quote
The Following 2 Users Say Thank You to sikclown For This Useful Post:
sagedil (August 21st, 2010), Slylust (July 13th, 2010)
Old July 13th, 2010, 04:25 PM   #12 (permalink)
Junior Member
 
Join Date: Apr 2010
Posts: 82
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 8 Times in 7 Posts
Default

Call the credit card company you used to buy it. Mine (both AmEx and Citi MasterCard) cover 90 days of accidental damage and extend the warranty one year on any product you buy with your card. Worth a try.
Bic101 is offline  
Reply With Quote
The Following 2 Users Say Thank You to Bic101 For This Useful Post:
sagedil (August 21st, 2010), Slylust (July 13th, 2010)
Old July 13th, 2010, 04:52 PM   #13 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Apr 2010
Posts: 28
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 4 Times in 2 Posts
Default

i dropped it from my pocket about 3 ft with the siedio innocase and the dam thing is really cracked.

Anyone know if these replacements are the right ones

HTC EVO LCD & TOUCH SCREEN REPLACEMENT KIT - eBay (item 270602111988 end time Aug-01-10 18:53:42 PDT)

SPRINT HTC EVO REPLACEMENT TOUCH SCREEN LCD TOUCHSCREEN - eBay (item 250664432508 end time Jul-17-10 18:48:52 PDT)

and thanks Bic gonna check if bank of america has the same policy
Slylust is offline  
Reply With Quote
Old July 13th, 2010, 04:59 PM   #14 (permalink)
Senior Member
 
Join Date: Nov 2009
Location: New Orleans, LA
Gender: Male
Posts: 1,864
 
Device(s): HTC One M8, HTC One, Nexus 5, Nexus 10, Nexus 7.2, HP Touchpad, iPad Air
Carrier: Sprint, T-Mobile

Thanks: 401
Thanked 934 Times in 578 Posts
Default

Quote:
Originally Posted by Slylust View Post
i dropped it from my pocket about 3 ft with the siedio innocase and the dam thing is really cracked.

Anyone know if these replacements are the right ones
HTC EVO LCD & TOUCH SCREEN REPLACEMENT KIT - eBay (item 270602111988 end time Aug-01-10 18:53:42 PDT)
SPRINT HTC EVO REPLACEMENT TOUCH SCREEN LCD TOUCHSCREEN - eBay (item 250664432508 end time Jul-17-10 18:48:52 PDT)

and thanks Bic gonna check if bank of america has the same policy
I think the credit card thing is an excellent suggestion. Also the second listing mentions that it is for Version 003 only so make sure any screen you buy is for your Hardware Version (002 or 003) but both listing seem legit.
sikclown is offline  
Reply With Quote
Old July 13th, 2010, 05:17 PM   #15 (permalink)
Junior Member
 
Join Date: Apr 2010
Posts: 82
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 8 Times in 7 Posts
Default credit card warranty

Quote:
Originally Posted by Slylust View Post
gonna check if bank of america has the same policy
Keep us informed about the credit card coverage. I've always wondered how it would work. Anyone else try using their credit card's extended warranty?
Bic101 is offline  
Reply With Quote
Old July 13th, 2010, 05:42 PM   #16 (permalink)
Senior Member
 
Join Date: Oct 2009
Location: Irvine, CA
Posts: 612
 
Device(s): Kids on Evo 4G, Evo Shift, Nexus S 4G, LG Optimus, iPhone 4S, and I use the Epic 4G Touch
Carrier: Not Provided

Thanks: 118
Thanked 228 Times in 126 Posts
Default

Quote:
Originally Posted by OfTheDamned View Post
Just a warning for all of you.

Any more suggestions of insurance fraud will result in infractions and the thread closing.
As an attorney, I must disagree with your statement concerning insurance fraud. Sprint specifically permits customers to retroactively add insurance to phones for 30 days after purchase. This is not unlike COBRA provisions which allow health insurance to be retroactively added up to 90 days past a qualifying event. Certainly, no one is accusing an individual of "insurance fraud" when they have an accident or disability and decide to add insurance at a later, but permitted date.

I haven't researched this issue, but I think it is premature to cry "fraud" when Sprint does specifically permit retroactive insurance without investigation and apparently without qualification.
unplugged1 is offline  
Reply With Quote
Old July 13th, 2010, 07:16 PM   #17 (permalink)
Member
 
EasyEEE's Avatar
 
Join Date: Jun 2010
Location: Mobile, AL
Posts: 463
 
Device(s): -EVO 4G LTE Asus Transformer Prime Nexus 7 16 GigaBytes Logitech Revue
Carrier: Sprint

Thanks: 86
Thanked 173 Times in 103 Posts
Default

Quote:
Originally Posted by sikclown View Post
I think the credit card thing is an excellent suggestion. Also the second listing mentions that it is for Version 003 only so make sure any screen you buy is for your Hardware Version (002 or 003) but both listing seem legit.
Agreed.

I purposely bought my 4 EVO's with my credit union Gold MasterCard that has shopping protection

Guide to MasterCard Card Benefits | Standard - Gold - Platinum - World - Elites| MasterCard®

Shopping Protection
- Extended Warranty
Doubles the original manufacturer’s or store brand warranty for up to one year when you pay with your eligible MasterCard card.
- Price Protection
Should you find a lower price for a new item within 60 days from the date of purchase using your eligible MasterCard card, you may be reimbursed for the price difference.
- Purchase Assurance
Provides coverage for most items you purchase with your eligible MasterCard card if the item is damaged or stolen within 90 days of the date of purchase
- Satisfaction Guarantee
If you become dissatisfied with a product you purchase using your eligible MasterCard card within 60 days of purchase, and the store will not accept a return, you may be eligible for a refund for the cost of the product up to $250.

And YES, I HAVE used it.

My wife has a Creative Zen MP3 player. It stopped working.

MasterCard wanted a repair estimate. Simple, Creative wouldn't repair. I think I only paid ~$100.00ish.

I had to provide my receipt (bought thru Amazon), the actually billing statement it appeared on (Credit Union does my bill, MasterCard does the protection program), and a copy of repair or replacement estimate.

I THINK I got a check for the full amount I paid, but, may have got a check for the replacement cost.. can't remember. But, it works.
EasyEEE is offline  
Last edited by EasyEEE; July 13th, 2010 at 07:20 PM.
Reply With Quote
Old July 13th, 2010, 07:42 PM   #18 (permalink)
Done by choice
 
Kelmar's Avatar
 
Join Date: Nov 2009
Posts: 11,819
 
Device(s):
Carrier: Not Provided

Thanks: 1,132
Thanked 4,783 Times in 2,658 Posts
Default

Quote:
Originally Posted by unplugged1 View Post
As an attorney, I must disagree with your statement concerning insurance fraud. Sprint specifically permits customers to retroactively add insurance to phones for 30 days after purchase. This is not unlike COBRA provisions which allow health insurance to be retroactively added up to 90 days past a qualifying event. Certainly, no one is accusing an individual of "insurance fraud" when they have an accident or disability and decide to add insurance at a later, but permitted date.

I haven't researched this issue, but I think it is premature to cry "fraud" when Sprint does specifically permit retroactive insurance without investigation and apparently without qualification.
Not knowing how much of the thread you saw or not, but there were, prior to the posts being removed, definitely posts suggesting that the OP commit "insurance fraud, i.e. falsifying the facts to obtain payment that would not otherwise be paid.



That being said, feel free to PM the Mods/Admins if you think the matter needs looked at again or needs looked at differently!
Kelmar is offline  
Reply With Quote
The Following 2 Users Say Thank You to Kelmar For This Useful Post:
sagedil (August 21st, 2010), unplugged1 (July 13th, 2010)
Old July 13th, 2010, 07:50 PM   #19 (permalink)
Senior Member
 
Join Date: Oct 2009
Location: Irvine, CA
Posts: 612
 
Device(s): Kids on Evo 4G, Evo Shift, Nexus S 4G, LG Optimus, iPhone 4S, and I use the Epic 4G Touch
Carrier: Not Provided

Thanks: 118
Thanked 228 Times in 126 Posts
Default

Quote:
Originally Posted by Kelmar View Post
Not knowing how much of the thread you saw or not....)
Ah, yes, I didn't see the prior posts. That would certainly make a difference. My view is that I haven't seen Sprint regard the purchase of insurance retroactively following an accident as fraud. (And I suppose I should read their insurance (Assurion) in depth, but I have just been lazy.)
unplugged1 is offline  
Reply With Quote
Old July 13th, 2010, 11:23 PM   #20 (permalink)
Member
 
Join Date: Jul 2010
Posts: 218
 
Device(s):
Carrier: Not Provided

Thanks: 3
Thanked 22 Times in 17 Posts
Default

Ouch... I didnt think these phones were so weak. I guess I should add the insurance if I stay with Sprint
tqlla is offline  
Reply With Quote
sponsored links
Old July 14th, 2010, 12:00 AM   #21 (permalink)
Member
 
Join Date: Jun 2010
Location: Earth
Posts: 211
 
Device(s): HTC EVO 4G
Carrier: Not Provided

Thanks: 4
Thanked 27 Times in 14 Posts
Default

I made a comment on new LCD/Glass being available in Hong Kong for the phones a few weeks back. About a week after launch? They had that shit ready to go in Hong Kong about launch time.

ANYWAY, I do a lot of whole sale from HK and one of my friends there told me I better get a spare screen for my EVO, I had texted him looking for some new products and he saw my text was from an HTC EVO (signature) and he commented on the fact I better have him pick me up a screen because they break really easy.

Anyway that said he quoted me less then 50% what they are going for on eBay so if you guys hold out a bit I'm sure they will drop in price soon. Right now they are just taking advantage of the new market.
__________________
Samsung Galaxy S II Epic Touch 4G, ROOT+CWM5 w/ Stock Kernel
HTC EVO 4G, MikG 2.59 w/ Stock Kernel
Roadblock is offline  
Reply With Quote
Old July 14th, 2010, 12:44 PM   #22 (permalink)
Junior Member
 
Join Date: Apr 2010
Posts: 82
 
Device(s):
Carrier: Not Provided

Thanks: 5
Thanked 8 Times in 7 Posts
Default credit card warranty

Quote:
Originally Posted by EasyEEE View Post
Agreed.

I purposely bought my 4 EVO's with my credit union Gold MasterCard that has shopping protection

Guide to MasterCard Card Benefits | Standard - Gold - Platinum - World - Elites| MasterCard®

Shopping Protection
- Extended Warranty
Doubles the original manufacturer’s or store brand warranty for up to one year when you pay with your eligible MasterCard card.
- Price Protection
Should you find a lower price for a new item within 60 days from the date of purchase using your eligible MasterCard card, you may be reimbursed for the price difference.
- Purchase Assurance
Provides coverage for most items you purchase with your eligible MasterCard card if the item is damaged or stolen within 90 days of the date of purchase
- Satisfaction Guarantee
If you become dissatisfied with a product you purchase using your eligible MasterCard card within 60 days of purchase, and the store will not accept a return, you may be eligible for a refund for the cost of the product up to $250.

And YES, I HAVE used it.

My wife has a Creative Zen MP3 player. It stopped working.

MasterCard wanted a repair estimate. Simple, Creative wouldn't repair. I think I only paid ~$100.00ish.

I had to provide my receipt (bought thru Amazon), the actually billing statement it appeared on (Credit Union does my bill, MasterCard does the protection program), and a copy of repair or replacement estimate.

I THINK I got a check for the full amount I paid, but, may have got a check for the replacement cost.. can't remember. But, it works.
Thanks for the update. Glad to hear it works.
Bic101 is offline  
Reply With Quote
Old August 21st, 2010, 03:49 AM   #23 (permalink)
Senior Member
 
KoukiFC3S's Avatar
 
Join Date: Aug 2009
Location: CA
Posts: 881
 
Device(s): Incredible 4G
Carrier: Not Provided

Thanks: 139
Thanked 86 Times in 56 Posts
Default

Quote:
Originally Posted by tracerit View Post
Do you have any pictures if the damage? Because u have the seidio innocase too and this has me worked about how much if any protection the innocase will provide... :/
Girlfriend dropped her EVO tonight. Had the seidio case and the screen shattered.
KoukiFC3S is offline  
Reply With Quote
Old August 21st, 2010, 04:45 AM   #24 (permalink)
Member
 
Join Date: Jul 2010
Location: Alabama
Posts: 182
 
Device(s): EVO 4G - "Bouncy" Rooted CM7
Carrier: Not Provided

Thanks: 52
Thanked 27 Times in 21 Posts
Default

Quote:
Originally Posted by barnacles View Post
all insurance claims have 100 dollar deductible for physical damage, yes
Far as im aware, the Best Buy insurance has no deductible. The rep said, if I drop it and it breaks, or lands in a puddle, just bring it back np. Its all covered. Youre certain "all insurance claims" have this?
Traceamount is offline  
Reply With Quote
Old August 26th, 2010, 11:58 AM   #25 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default need screen?

I have two screens and other parts if you need them for a small fee.
Quote:
Originally Posted by Slylust View Post
Dropped the phone for the first time from my pocket the screen ends up being completely cracked. Didnt get insurance and i am past the 30days.

Anyone have any suggestions on what to do now
natty911 is offline  
Reply With Quote
Old August 26th, 2010, 02:56 PM   #26 (permalink)
Junior Member
 
Join Date: Jun 2010
Posts: 70
 
Device(s):
Carrier: Not Provided

Thanks: 33
Thanked 3 Times in 3 Posts
Default

Quote:
Originally Posted by KoukiFC3S View Post
Girlfriend dropped her EVO tonight. Had the seidio case and the screen shattered.
This link from the forum might help! Good Luck! - Broken Screen / Shattered Glass - good news
way2success is offline  
Reply With Quote
Old August 27th, 2010, 11:03 PM   #27 (permalink)
Member
 
lamboh's Avatar
 
Join Date: Jun 2010
Location: houma,louisiana...durtty south
Posts: 132
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 25 Times in 13 Posts
Default

Quote:
Originally Posted by barnacles View Post
Ouch, these things seem to crack easily if dropped :/
not with seidio's rugged...
lamboh is offline  
Reply With Quote
Old August 27th, 2010, 11:04 PM   #28 (permalink)
Member
 
lamboh's Avatar
 
Join Date: Jun 2010
Location: houma,louisiana...durtty south
Posts: 132
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 25 Times in 13 Posts
Default

Quote:
Originally Posted by Traceamount View Post
Far as im aware, the Best Buy insurance has no deductible. The rep said, if I drop it and it breaks, or lands in a puddle, just bring it back np. Its all covered. Youre certain "all insurance claims" have this?
the catcch about best buy insurance is...its all good if youmess up your ohone...but if you lose it...you lost it. ..thats why i didnt opt for it
lamboh is offline  
Reply With Quote
Old August 27th, 2010, 11:07 PM   #29 (permalink)
Member
 
lamboh's Avatar
 
Join Date: Jun 2010
Location: houma,louisiana...durtty south
Posts: 132
 
Device(s):
Carrier: Not Provided

Thanks: 11
Thanked 25 Times in 13 Posts
Default

Quote:
Originally Posted by tex texington View Post
I would never drop my phone.
gravity would.
lamboh is offline  
Reply With Quote
Old August 28th, 2010, 02:18 AM   #30 (permalink)
New Member
 
Join Date: Jul 2010
Posts: 14
 
Device(s): HTC EVO 4G
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Would it be possible to switch to a different (cheaper) phone that you or a friend already has...add insurance to it and then switch back to the Evo with the insurance still active?
Intel is offline  
Reply With Quote
sponsored links
Old August 28th, 2010, 03:16 AM   #31 (permalink)
New Member
 
Join Date: Aug 2010
Posts: 14
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by asaberan View Post
Just to add, even if you were within 30 days it wouldn't have made a difference. Physical damage or accidental damage aren't covered by the return policy.
They are if you got best buy insurance. Woot!
Fatstogey is offline  
Reply With Quote
Old September 3rd, 2010, 08:07 PM   #32 (permalink)
New Member
 
Join Date: Oct 2009
Location: South Milwaukee, WI.
Posts: 6
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 0 Times in 0 Posts
Default

I cracked the screen on my Evo a couple of weeks ago. I called the Sprint corporate store near me and they said they could replace the screen in store for about $140 or I could do the insurance claim. I did the claim and got a brand new Evo from Asurion. Couldn't be happier. Rev 3, no defects.
lkj61 is offline  
Reply With Quote
Old September 4th, 2010, 10:42 AM   #33 (permalink)
Junior Member
 
Join Date: May 2010
Posts: 33
 
Device(s):
Carrier: Not Provided

Thanks: 4
Thanked 6 Times in 2 Posts
Default

Ya the bestbuy ins is definitely the way to go if your not worried about losing your phone. And have you looked into any phone repair shops? Idk what they charge, but I have seen many that can replace phone screens if anyone is afraid of doing it on their own
sadkins292 is offline  
Reply With Quote
Old October 9th, 2010, 07:01 PM   #34 (permalink)
New Member
 
Join Date: May 2010
Location: Memphis, TN
Posts: 12
 
Device(s): LG VORTEX, HTC EVO
Carrier: Not Provided

Thanks: 21
Thanked 0 Times in 0 Posts
Mad My belove Evo now has a cracked screen...

And it was not even my fault.

What a shame. Can you say devastation?


Anyways, any suggestions?
yourmomplusme is offline  
Reply With Quote
Old October 9th, 2010, 07:03 PM   #35 (permalink)
Senior Member
 
SirSlayer's Avatar
 
Join Date: Feb 2010
Location: San Diego, CA.
Posts: 875
 
Device(s): Sprint EVO 3D!!!
Carrier: Not Provided

Thanks: 78
Thanked 460 Times in 147 Posts
Default

Quote:
Originally Posted by yourmomplusme View Post
And it was not even my fault.

What a shame. Can you say devastation?


Anyways, any suggestions?

Not sure what we can do except sympathize and tell you we hope you have insurance.
SirSlayer is offline  
Reply With Quote
Old October 9th, 2010, 08:54 PM   #36 (permalink)
Member
 
Join Date: Jul 2010
Location: Alabama
Posts: 182
 
Device(s): EVO 4G - "Bouncy" Rooted CM7
Carrier: Not Provided

Thanks: 52
Thanked 27 Times in 21 Posts
Default

Pics plz! Was it nekked or wearing a case? How far did it drop?
Traceamount is offline  
Reply With Quote
Old October 9th, 2010, 08:57 PM   #37 (permalink)
Junior Member
 
5maximus71771's Avatar
 
Join Date: Sep 2010
Posts: 61
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 11 Times in 11 Posts
Default

Details please....
5maximus71771 is offline  
Reply With Quote
Old October 9th, 2010, 09:00 PM   #38 (permalink)
Junior Member
 
crewchief227's Avatar
 
Join Date: Oct 2010
Posts: 64
 
Device(s): HTC EVO 4G
Carrier: Not Provided

Thanks: 0
Thanked 10 Times in 1 Post
Send a message via Yahoo to crewchief227
Default

Ya we need some pics and description on how it happened
crewchief227 is offline  
Reply With Quote
Old October 9th, 2010, 10:45 PM   #39 (permalink)
Senior Member
 
Mr. Ed's Avatar
 
Join Date: Jun 2010
Location: Over Yonder
Posts: 6,675
 
Device(s): S3, Evo LTE,Galaxy Note, Skyrocket, Aria, Nook Color Lg thrill,HTC EVO 4g, HTC Inspire,S7 slim,Acer
Carrier: Not Provided

Thanks: 1,008
Thanked 1,467 Times in 989 Posts
Default

See post 15....& 33. Its been 3 months and no pics
I've had a few scary moments but have yet to drop mine.
__________________
I'm back....
Mr. Ed is offline  
Reply With Quote
Old October 12th, 2010, 01:18 AM   #40 (permalink)
Junior Member
 
mcnutty's Avatar
 
Join Date: Sep 2009
Posts: 75
 
Device(s):
Carrier: Not Provided

Thanks: 41
Thanked 10 Times in 5 Posts
Default

A service and repair Sprint store will likely repair the phone...for $119.

Research Best Buy and the horrors some have endured while waiting to have their phones repaired/replaced. In my opinion, its not worth it.
mcnutty is offline  
Reply With Quote
sponsored links
Old October 13th, 2010, 02:05 AM   #41 (permalink)
Member
 
blake247's Avatar
 
Join Date: May 2010
Location: Seguin, TX
Posts: 134
 
Device(s): Galaxy Nexus
Carrier: Not Provided

Thanks: 83
Thanked 69 Times in 21 Posts
Default

It took HTC 94 days to repair my cracked screen....
blake247 is offline  
Reply With Quote
Old October 13th, 2010, 11:11 PM   #42 (permalink)
EVU
Member
 
Join Date: Oct 2010
Posts: 216
 
Device(s): Nexus4
Carrier: TMO

Thanks: 181
Thanked 47 Times in 36 Posts
Default

Has any1 ever bought a Square Trade warranty? for the EVO?
care to share your experiences?
EVU is offline  
Reply With Quote
Old October 14th, 2010, 05:45 PM   #43 (permalink)
Member
 
Join Date: May 2010
Location: Phoenix, AZ
Posts: 373
 
Device(s): 1x Rezound 2x EVO 4G 1x iPhone 4s 16G 1x HTC Hero (Sprint) 1x Vizio VTAB1008 Tablet, 1x HP Touchpad
Carrier: Not Provided

Thanks: 13
Thanked 40 Times in 38 Posts
Default

FWIW, Sprint will let you add the insurance inside the 30 days but Assurion won't cover it for an after-the-fact claim. Don't waste your time.

The screens are kind of cheap on ebay.

I'd also STRONGLY recomend a TPU case. I've dropped mine several time caseless and tore up my Ghost Armor screen protector bad enough that I took it off.

With the TPU case a drop ends in a dull thud and the phone doesn't even know it was dropped. I have a < $3 shipped TPU case from ebay and most people think it's the phone's body.
__________________
Rezound, Evo 4G & a 16G iPhone 4S
Shawnz is offline  
Reply With Quote
Old October 14th, 2010, 08:16 PM   #44 (permalink)
New Member
 
Join Date: Sep 2010
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Here ya go

Search on EBay for a New LCD screen....about $60.00 with free shipping

then call the nearest Sprint Repair center..( NOT Sales Center )

the Repair Center close to my house Took my Screen from EBay and repaired it Free
The Tech said he had never done one before because they were so new..so He did it free to see how it would work..And worked like a charm.. Viola
GeeOh is offline  
Reply With Quote
The Following User Says Thank You to GeeOh For This Useful Post:
Shawnz (October 14th, 2010)
Old October 16th, 2010, 10:46 AM   #45 (permalink)
Junior Member
 
Join Date: Aug 2010
Posts: 33
 
Device(s):
Carrier: Not Provided

Thanks: 2
Thanked 3 Times in 3 Posts
Default

if you want i have just the capacitive screen if you want it, its harder to replace but it is cheaper, id ask 40 for it if your interested, pm me.
chrisco_kid is offline  
Last edited by chrisco_kid; October 16th, 2010 at 10:55 AM. Reason: bad grammar, oops!
Reply With Quote
Old December 3rd, 2010, 12:01 PM   #46 (permalink)
Junior Member
 
tamaramarrero's Avatar
 
Join Date: Sep 2010
Location: Florida
Posts: 55
 
Device(s): HTC Evo
Carrier: Not Provided

Thanks: 3
Thanked 2 Times in 2 Posts
Send a message via AIM to tamaramarrero
Default Cracked my Screen :( Quick question.

So, pretty big fall from my Evo. The Screen is completely shattered. My question, is it better to just get a new Evo and the insurance covers it so I would only have to pay $100 or buy a new screen off a website?
tamaramarrero is offline  
Reply With Quote
Old December 3rd, 2010, 12:07 PM   #47 (permalink)
Junior Member
 
Join Date: Jul 2010
Posts: 54
 
Device(s): HTC Evo
Carrier: Not Provided

Thanks: 2
Thanked 4 Times in 4 Posts
Default

I would go with a new phone, unless you know how to properly install it and it is a decent amount cheaper. Unless theres a huge difference in price id go with a new phone.
BKBitar is offline  
Reply With Quote
Old December 3rd, 2010, 12:08 PM   #48 (permalink)
Junior Member
 
tamaramarrero's Avatar
 
Join Date: Sep 2010
Location: Florida
Posts: 55
 
Device(s): HTC Evo
Carrier: Not Provided

Thanks: 3
Thanked 2 Times in 2 Posts
Send a message via AIM to tamaramarrero
Default

Quote:
Originally Posted by BKBitar View Post
I would go with a new phone, unless you know how to properly install it and it is a decent amount cheaper. Unless theres a huge difference in price id go with a new phone.
Do you have any idea where I can look at replacement screens?
tamaramarrero is offline  
Reply With Quote
Old December 3rd, 2010, 12:17 PM   #49 (permalink)
Senior Member
 
Join Date: Jun 2010
Location: Near Los Angeles
Posts: 4,418
 
Device(s): Samsung Galaxy Nexus
Carrier: Not Provided

Thanks: 101
Thanked 1,386 Times in 1,050 Posts
Default

Take it to a sprint repair center. They might be able to repair it without it giving you a new phone, which shouldn't cost you the $100.
akazabam is offline  
Reply With Quote
Old December 3rd, 2010, 01:07 PM   #50 (permalink)
Muk
Junior Member
 
Join Date: May 2010
Posts: 21
 
Device(s): EVO Baby!!!
Carrier: Not Provided

Thanks: 11
Thanked 5 Times in 4 Posts
Default

If you have the $7 per month insurance it wont cost you anything. If you don't it will cost you $35.
Muk is offline  
Reply With Quote
Reply

HTC EVO 4G
Current Rating:
Rate this Phone:

When Sprint announced their first ever 4G handset at CTIA in March 2010, they dropped a bombshell on the mobile world. The HTC Evo 4G is a device that introduces a lot of firsts when compared to other North American handsets. This is the first Andr... Read More

Tags
crack, evo, horror, screen


Go Back   Android Forums > Android Phones > HTC EVO 4G
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 07:40 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.