Mine is approved, they just have to mail it to me, the funny part is sprint is letting me go past my 30 days to get a replacement, then I will send in another rebate if that is possible :P mhmhhahahahahahhahahah, I have dust under my screen
I got the phone from them at first, but had a screen coming up and a burnt out led on the back, so I returned it, because sprint.com just got them instock. now I have to wait till they get more instock to get a new one oh well, its not that big of an issue really
I've been with Sprint for over 10 years, upgraded the family to EVO's and received postcards stating my three rebates were denied because my contract period did not qualify for the rebate. I called their customer disservice number and was told ALL REBATES are automatically declined but are reinstated post 30 days (reason given as above). Why don't Sprint just serve notice that rebates are pending a 30 day verification period instead of issuing summary denials of all rebates.
I wonder how many of Sprint's automatic rebate denials went uncontested and unpaid. Way to go Sprint.
Verizon and the Droid X for 2012.
6-12 weeks is pretty much the standard for rebates on anything, not just cell phones.. even if ya buy a screw driver at a hardware store.
Or, just go to BB and TheShack and let them deal with it for ya.
Ya know, you can check rebate status on line, right? Probably the best/easiest/acurate option.
Which number do you use if you ported your number after a few weeks of the purchase?
Double check this on your form, since there could be slightly different versions, but in my case there was a little note on the form saying that if you are porting a number, use the number being ported.
My experience so far: First Evo, new Sprint account: Initially I ordered my Evo online right on release date (just in time) and got it a few days later, I setup the port on that immediately so there was no temporary numbers and no confusion. (And I received that rebate about 2 weeks ago).
Second Evo added to Plan:
On July 31st I finally was able to get my wife's Evo from a local store (along with a Hero for third line, although that one was a new number so no confusion). But I held off on porting my wife's old number to make sure she liked the phone, since she was a bit resistant to bother with anything beyond a basic phone before. (Don't worry, now she's hooked and couldn't go back ) I held off on sending in that rebate though just in case, and this past Thursday I went ahead and ported her number from AT&T to Sprint. Once the process was finished, I filled out the rebate form using her ported/permanent number and mailed it in the next day.
If there is a delayed port and the rebate is sent in early, I am not sure what could potentially happen, I'm sure part is just a matter of timing, but before being ported the number in question has no ties to the Sprint account for verification. So for anyone waiting to port a number, I recommend not sending in the rebate until after it is done. And to state the obvious but easily forgotten: Keep the rebate form/receipts handy so you don't forget it is there, verify the deadline for mailing, set calendar reminders, etc ... to be certain that once things are ready it gets sent it promptly!
Device(s): HTC Evo 3D & HTC Evo 4G
Past Handsets: Pre, Treo 600, 650 & 750
Carrier: Not Provided
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Quote:
Originally Posted by Cache22
Double check this on your form, since there could be slightly different versions, but in my case there was a little note on the form saying that if you are porting a number, use the number being ported.
My experience so far: First Evo, new Sprint account: Initially I ordered my Evo online right on release date (just in time) and got it a few days later, I setup the port on that immediately so there was no temporary numbers and no confusion. (And I received that rebate about 2 weeks ago).
Second Evo added to Plan:
On July 31st I finally was able to get my wife's Evo from a local store (along with a Hero for third line, although that one was a new number so no confusion). But I held off on porting my wife's old number to make sure she liked the phone, since she was a bit resistant to bother with anything beyond a basic phone before. (Don't worry, now she's hooked and couldn't go back ) I held off on sending in that rebate though just in case, and this past Thursday I went ahead and ported her number from AT&T to Sprint. Once the process was finished, I filled out the rebate form using her ported/permanent number and mailed it in the next day.
If there is a delayed port and the rebate is sent in early, I am not sure what could potentially happen, I'm sure part is just a matter of timing, but before being ported the number in question has no ties to the Sprint account for verification. So for anyone waiting to port a number, I recommend not sending in the rebate until after it is done. And to state the obvious but easily forgotten: Keep the rebate form/receipts handy so you don't forget it is there, verify the deadline for mailing, set calendar reminders, etc ... to be certain that once things are ready it gets sent it promptly!
This is why I don't bother with rebates anymore. I have too much to think about daily to worry about deadlines and calendars for a rebate now. I hope Best Buy and The Shack continues to provide instant rebate.
This is why I don't bother with rebates anymore. I have too much to think about daily to worry about deadlines and calendars for a rebate now. I hope Best Buy and The Shack continues to provide instant rebate.
Yeah ... I do a lot of rebates so have a system in place with reminders and photographic documentation, so in the case of "fake" denials, I found several methods that have always worked to get my money within under 2 weeks. But if it wasn't for having an easy way to track I wouldn't bother. In many cases I have free-after-rebate products with cashback and other things stacked, so it has been worth it, but I'm also a bit OCD, so that is a case where paying attention to too many details comes in handy! (I'm new to Sprint for rebates although they seem to use Parago, which has improved some, but rebates from Amazon or Fry's or similar stores are also usually not an issue ... when those do have a problem, contacting Amazon/Fry's directly usually gets it resolved very quickly.)
Anyway, sorry for the rambling ... there are also some threads on fatwallet.com and other sites for tips on dealing with problems with rebates. Over the years I have used charge-backs (for store-branded rebates only), BBB/AG complaints, contacting the merchant, and contacting the rebate processor, and have always gotten my money. Persistence is the key, and knowing there are other options beyond just calling a number they provide if you get denied. (My best result was when the processor provided me false information and claimed to work directly for Kingston (they worked for the 3rd party processor) on a $50 rebate on memory. So I filed a BBB complaint with Kingston headquarters, and in 3 days they sent me a check for $100, double the rebate amount.)
got my phone first day and still nothing. I'll give it 10 weeks then call the Sprint store. They told me they'd mail it in for me...I'm guessing they didn't....if Not I'll call Sprint directly.
Mine got declined. It said something about the phone number provided was invalid. I sent them an e-mail questioning it and gave them my number. They replied back saying my number was incorrectly entered into the system and that they have updated my record with the correct number. After that I checked the status and it was back at 58% and no longer declined. A few days later I check again and what do you know, declined again for the same reason as previously stated. I guess I will be giving them a call tomorrow.
Mine got declined. It said something about the phone number provided was invalid. I sent them an e-mail questioning it and gave them my number. They replied back saying my number was incorrectly entered into the system and that they have updated my record with the correct number. After that I checked the status and it was back at 58% and no longer declined. A few days later I check again and what do you know, declined again for the same reason as previously stated. I guess I will be giving them a call tomorrow.
I purchased mine about a week after launch. They sent me a letter stating how I had to send in some paper work to prove ownership, so I copied and sent in all the paper work I got at sign up. 2 weeks later, declined for my sprint number. This is really ridiculous.
Device(s): SG III, SG II, Motorola Photon, HTC EVO 4G, Iphone 4S
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Mine was "denied" at first because they said I didn't submit the required paperwork, (liars), so after I called to complain, they "magically" looked it up in the system and what do you know, "yes sir, we see that you bought it from us online and we do have your information", and since you are a "preferred customer" i'm going to expidite this so you don't have to wait the normal 30 day online response time, so your check should be mailed out in 15 "business" days....we'll see...jokers.
I got my Evo about a week after launch (lucky store walk-in) and I just got my refund last week. Was happy to see it get here as I was expecting it a lot later.
i bought my evo about a week after launch, and sent the rebate papers in the mail about a week later. but i received my rebate in the mail last week already!
So after seeing that it was declined last week I finally got a chance to call yesterday to find out why. According to the rebate support rep, yes they have their own reps for the rebates, the only way you qualify for the $100 rebate is if you receive the $150 instant savings at purchase. Since this is my second line which isn't the primary premier line, my wifes is primary of course, I only got $75 instant savings since I had gotten my pre a little over a year ago. So, long story short, if you pay more for the phone you get no rebate. I've been with sprint 14 years and I got a real good laugh out of that logic. Oh well, it's a good thing I love this phone.
I bought mine online and couldn't find the receipt a few days later when I went to mail it in. I e-mailed Sprint through the website to see if I could get a copy of the receipt and they wrote back claiming that I "wasn't eligible for the rebate", but then credited my account for $100. Worked for me.
Mine says 100%. They received the paperwork on the 16th of July.
Sprint has usually been good about sending me rebate checks. Once there was a screw up and they denied the claim for some dumbass reason. Sent an email to them and they credited my account the rebate amount the next day.
Mine mailed today...to the people who theirs how long did it take to receive it after they mailed it?
this is what i wanna know. how long did it take you guys to get your check after your rebate status turned to 100%?? mine switched to 100% earlier this wk (tuesday i think).
Mine got declined. It said something about the phone number provided was invalid. I sent them an e-mail questioning it and gave them my number. They replied back saying my number was incorrectly entered into the system and that they have updated my record with the correct number. After that I checked the status and it was back at 58% and no longer declined. A few days later I check again and what do you know, declined again for the same reason as previously stated. I guess I will be giving them a call tomorrow.
Just a little update (if anyone cares ), I sent them a second e-mail and received a reply saying my rebate has been approved and I should get a check within 30 days . Despite the initial decline, I appreciate Sprint for getting it fixed even if I had to wait a little longer for my rebate check.
this is what i wanna know. how long did it take you guys to get your check after your rebate status turned to 100%?? mine switched to 100% earlier this wk (tuesday i think).
It took 2 weeks for me after it changed to 100%. The letter with the check was dated a week after 100%, so they either have to do more processing before the check is actually sent, or maybe they only send out all the checks once a week.
When Sprint announced their first ever 4G handset at CTIA in March 2010, they dropped a bombshell on the mobile world. The HTC Evo 4G is a device that introduces a lot of firsts when compared to other North American handsets. This is the first Andr... Read More
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