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Old February 9th, 2011, 07:47 PM   #51 (permalink)
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my phone doesnt mount on any computer so i have to be taking the battery out everytime i need to use my sdcard

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Old February 10th, 2011, 01:27 PM   #52 (permalink)
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my phone doesnt mount on any computer so i have to be taking the battery out everytime i need to use my sdcard
Your computer doesn't have a USB port at all or are you saying that the USB connector doesn't work?
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Old February 10th, 2011, 01:52 PM   #53 (permalink)
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^^^ his abacus dont have a usb...
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Old February 10th, 2011, 02:39 PM   #54 (permalink)
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^^^ his abacus dont have a usb...
lol
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Old February 11th, 2011, 10:11 PM   #55 (permalink)
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Your computer doesn't have a USB port at all or are you saying that the USB connector doesn't work?
well the phone charges but when i connect my phone to any computer it doesnt mount.. even after putting it in disk drive. so i have to resort to taking the battery out in order to put anything in my sd card

so i dont know if its my usb port on my phone.. ive tried different cables and on diff computers..

im rooted..runnin sprint lovers rom
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Old February 13th, 2011, 08:39 PM   #56 (permalink)
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well the phone charges but when i connect my phone to any computer it doesnt mount.. even after putting it in disk drive. so i have to resort to taking the battery out in order to put anything in my sd card

so i dont know if its my usb port on my phone.. ive tried different cables and on diff computers..

im rooted..runnin sprint lovers rom
Do you have the settings on your phone set to automatically charge only? And not switch the connection to identify usb drive.
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Old February 14th, 2011, 12:19 AM   #57 (permalink)
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Well, somehow, all my problems disappeared all of a sudden, except the USB problem. Yay!
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Old February 14th, 2011, 08:41 AM   #58 (permalink)
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the only issue i ever had with my evo is that it doesn't swim in toilets very well. I learned never take my phone into the bathroom when i'm just waking up again
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Old February 14th, 2011, 09:13 AM   #59 (permalink)
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Just sent my EVO in for a warranty claim regarding the oft-mentioned USB charging port becoming loose and not charging unless you're holding it doing a handstand and whistling the intro to "Patience."
HTC denied the warranty claim due to the water damage sensors. The phone is painstakingly cared for, never dropped, and has never been exposed to water. My theory is that either these sensors are way too sensitive (it was a humid summer) or they're simply lying. Either way, they want to charge me $240 to fix an issue that isn't water-damage related in the first place. Seems to me that the most profitable path, since they essentially have a monopoly on warrant-able repair, is to deny as many claims as possible with this "water damage" excuse because, hey- what are you going to do about it? Anyone else have a similar experience with HTC repair?
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Old February 14th, 2011, 02:15 PM   #60 (permalink)
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Just sent my EVO in for a warranty claim regarding the oft-mentioned USB charging port becoming loose and not charging unless you're holding it doing a handstand and whistling the intro to "Patience."
HTC denied the warranty claim due to the water damage sensors. The phone is painstakingly cared for, never dropped, and has never been exposed to water. My theory is that either these sensors are way too sensitive (it was a humid summer) or they're simply lying. Either way, they want to charge me $240 to fix an issue that isn't water-damage related in the first place. Seems to me that the most profitable path, since they essentially have a monopoly on warrant-able repair, is to deny as many claims as possible with this "water damage" excuse because, hey- what are you going to do about it? Anyone else have a similar experience with HTC repair?
I have had my phone wet plenty of times and my water damage stickers are just fine. I've sent my phone in once for the Charger issue as a warranty claim and it went through. No problems.
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Old February 14th, 2011, 04:55 PM   #61 (permalink)
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I've been through so many EVO's...I've lost count:

Light Leakage (the biggest complaint)
Buzzy Vibrate
The 'B Key' bright spot
Dead pixels
Dust under the glass


HTC makes absolute junk hardware.
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Old February 15th, 2011, 12:04 AM   #62 (permalink)
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Second Evo. Same problem expcept different conditions. First one I broke the lens cover on the camera. Never had a case on it.

Current one has a crack again but this one has been housed in a Otterbox case since day 1. Doesnt affect pics but like the previous one its only a matter of time until it cracks and caves in. Then in turn the actual lens of the camera becomes an issue. And it has light leakage still. Sprint "replaced the casing" but its even worse. I have light leakage real bad on the bottom and both sides.

Just saw they released a protector for this. Day lay and a dollar short for me.

Polycarbonate custom molded ring protects HTC EVO camera lens for $7
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Old February 15th, 2011, 10:42 AM   #63 (permalink)
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Well, I finally cracked my screen.
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Old February 15th, 2011, 12:06 PM   #64 (permalink)
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Also when connecting to the comp it gives me the option to Mount as disk drive but for some reason doesnt register very often. After numerous attempts and restarts it will finally catch on. Can't figure out why but it does it.
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Old February 15th, 2011, 12:19 PM   #65 (permalink)
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cracked my camra lens on my first evo. had sprint replace the whole phone cuz they couldnt do just the lens. havent had any issues with my replacement...so far (knock on wood)

LOVED the comment about dropping the iphone. my bf (who just got the verizon iphone) didnt appreciate it though!
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Old February 15th, 2011, 01:21 PM   #66 (permalink)
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Quote:
Originally Posted by emjay730 View Post
Just sent my EVO in for a warranty claim regarding the oft-mentioned USB charging port becoming loose and not charging unless you're holding it doing a handstand and whistling the intro to "Patience."
HTC denied the warranty claim due to the water damage sensors. The phone is painstakingly cared for, never dropped, and has never been exposed to water. My theory is that either these sensors are way too sensitive (it was a humid summer) or they're simply lying. Either way, they want to charge me $240 to fix an issue that isn't water-damage related in the first place. Seems to me that the most profitable path, since they essentially have a monopoly on warrant-able repair, is to deny as many claims as possible with this "water damage" excuse because, hey- what are you going to do about it? Anyone else have a similar experience with HTC repair?
Ya, cuz water damage causes loose charging ports. Sprint and HTC will get what's coming to them soon. They can't go on bending customers over forever, especially with the crazy amount of STILL not fixed hardware defects.

And yes, given the fact that they seal these phones with elmers glue and scotch tape(see glass separation), I'd bet you money humidity can trip the water sensors. I'd still bet more money that HTC or Sprint is lying though, as they are really good at that.
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Old February 15th, 2011, 04:21 PM   #67 (permalink)
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cracked my camra lens on my first evo. had sprint replace the whole phone cuz they couldnt do just the lens. havent had any issues with my replacement...so far (knock on wood)

LOVED the comment about dropping the iphone. my bf (who just got the verizon iphone) didnt appreciate it though!
Lol... well as stated a few post ago, I finally cracked my screen today. It fell out from my lap as I crawled out of a jacked up Dodge 3500 onto solid pavement and scattered gravel.

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Well, I finally cracked my screen.
Quote:
Originally Posted by Tempusfugit View Post
Ya, cuz water damage causes loose charging ports. Sprint and HTC will get what's coming to them soon. They can't go on bending customers over forever, especially with the crazy amount of STILL not fixed hardware defects.

And yes, given the fact that they seal these phones with elmers glue and scotch tape(see glass separation), I'd bet you money humidity can trip the water sensors. I'd still bet more money that HTC or Sprint is lying though, as they are really good at that.
I live in Louisiana with frequent 100% humidity days. You can't walk outside for one secong without sweat beading on everything. As I've said before. My sensors are fine. I even put my next to the tub with the heater on in the room and shower on full blast at 1000 degrees (jk)
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Old February 16th, 2011, 05:50 AM   #68 (permalink)
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I have small light leak (hidden by the case), Scratching around the edges of the plastic (created by and hidden by the case) as well as two bright spots (only noticed on a white screen while scrolling...). Not sure if I'll bother to get them fixed since I'm not under that $7 warranty, but we'll see...
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Old March 8th, 2011, 10:24 PM   #69 (permalink)
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Went over to Sprint to change my USB, for a new one, and they gladly gave it to me. Now, does anybody know how to tighten a loose kickstand?
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Old March 9th, 2011, 08:19 AM   #70 (permalink)
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Picked up my 0003 refurb last night. Spongy screen bottom...light leakage and the menu led is a different shade of white..yellowish..
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Old March 9th, 2011, 09:07 AM   #71 (permalink)
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I have only two issues with my EVO.. about 3 months ago my speaker in the rear is blown so any sounds like speakerphone sounds distorted as well as music and ringtones.. I did order a replacement speaker yesterday...

Also the data/charging cable the little hooks that keep it from falling out so easy well they no longer hook so it falls out on the slightest tug of the cable... Also replaced that.
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Old March 9th, 2011, 11:49 AM   #72 (permalink)
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Picked up my 0003 refurb last night. Spongy screen bottom...light leakage and the menu led is a different shade of white..yellowish..
If you look top down at the buttons, through the screen while its on, does the menu button look like its dimmer, or being blocked? The one that the repair techs broke made the LED seem dim, or yellowish, but looking top down you could see some sort of blockage.

I really think the refurbishment teams and repair techs have about a 20% success rate replacing screens without damaging the shell, LEDs, or leaving light leakage.
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Old March 9th, 2011, 12:34 PM   #73 (permalink)
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There are 3 EVO's in my house, One was purchased the day the EVO launched, one was purchased a few weeks later, and one last month. All three of them have been flawless! No problems at all.
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Old March 9th, 2011, 04:38 PM   #74 (permalink)
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I have been through 9 EVO's. ALL have had light leakage and developed some other problem.

HTC is pure garbage, they wouldn't know how to make a quality handset if they tried. I'm seriously considering the Sprint Nexus S 4G when it drops next month...
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Old March 9th, 2011, 05:01 PM   #75 (permalink)
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None.
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Old March 9th, 2011, 05:43 PM   #76 (permalink)
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Originally Posted by Dreamliner View Post
I have been through 9 EVO's. ALL have had light leakage and developed some other problem.

HTC is pure garbage, they wouldn't know how to make a quality handset if they tried. I'm seriously considering the Sprint Nexus S 4G when it drops next month...
I know some have bad luck ..some just can't catch a break ..

But 9 with light leakage ...hmmm ...
At some point u have to look for other common denominator
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Old March 9th, 2011, 06:19 PM   #77 (permalink)
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I have Light leakage and a white spot , ive had both since launch day.
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Old March 9th, 2011, 07:54 PM   #78 (permalink)
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Oh I have had the white spot on all 5 of mine. Including this one.
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Old March 10th, 2011, 01:26 PM   #79 (permalink)
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Default All cosmetic

My screen has dust under it, and I've got a body crack below my volume rocker. Right at the edge of the hole in the casing that the rocker sits in. I work in a phone repair center, so I'll probably fix it myself.
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Old March 10th, 2011, 04:04 PM   #80 (permalink)
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Default And the EVO bites the dust....again.

Well, another failure...Yay HTC...you suck!

I want this phone to be great, because I really do like it, but so far, I have had many replacements, here is the list:

EVO#1: Light leakage.
EVO#2: Light leakage & Buzzy Vibrate.
EVO#3: Light leakage...(realized it effects ALL Evo's no longer returning for this reason.)
EVO#4: Dead pixels on camera sensor.
EVO#5: Bad speakerphone.
EVO#6: Dust under screen.
EVO#7: Random restarts.
EVO#8: 'B key hotspot'.
EVO#9: Horizontal lines on display.
EVO#10: Brightness stuck on max.

...waiting for EVO #11

Honestly, each time I have and issue, I go to the Sprint store and the SPRINT EMPLOYEE orders me a new phone...

ugh!

HTC makes the worst phone hardware I have ever experienced.
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Old March 10th, 2011, 04:16 PM   #81 (permalink)
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You must be getting crappy evo's, or you're really hard on them. The only issue I've ever had is a broken volume button, other than that I think htc makes great phones. Now motorola and samsung, those are crap
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Old March 10th, 2011, 04:25 PM   #82 (permalink)
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You must be getting crappy evo's, or you're really hard on them. The only issue I've ever had is a broken volume button, other than that I think htc makes great phones. Now motorola and samsung, those are crap
The condition of every phone I bring in for replacement is new. My phone is always cased.
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Old March 10th, 2011, 04:29 PM   #83 (permalink)
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That's lame,must be bad luck then
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Old March 10th, 2011, 05:42 PM   #84 (permalink)
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Originally Posted by Dreamliner View Post
Well, another failure...Yay HTC...you suck!

I want this phone to be great, because I really do like it, but so far, I have had many replacements, here is the list:

EVO#1: Light leakage.
EVO#2: Light leakage & Buzzy Vibrate.
EVO#3: Light leakage...(realized it effects ALL Evo's no longer returning for this reason.)
EVO#4: Dead pixels on camera sensor.
EVO#5: Bad speakerphone.
EVO#6: Dust under screen.
EVO#7: Random restarts.
EVO#8: 'B key hotspot'.
EVO#9: Horizontal lines on display.
EVO#10: Brightness stuck on max.

...waiting for EVO #11

Honestly, each time I have and issue, I go to the Sprint store and the SPRINT EMPLOYEE orders me a new phone...

ugh!

HTC makes the worst phone hardware I have ever experienced.
Damn dude. You need to stay out of a casino. I've on #3 and they have been all flawless.
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Old March 10th, 2011, 06:12 PM   #85 (permalink)
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Damn dude. You need to stay out of a casino. I've on #3 and they have been all flawless.
Had I known light leakage is on every EVO to some degree, I'd probably still have the first one...
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Old March 10th, 2011, 09:08 PM   #86 (permalink)
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Quote:
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Had I known light leakage is on every EVO to some degree, I'd probably still have the first one...
Ding! The rest of you are most likely putting up with flaws. Don't tell everyone that posts in this thread they are "unlucky" or hard on their phones, its getting old. We're glad you don't have or see problems with your phone - the truth is polling on glass separation and broken charge ports puts your chances of a serious flaw over 50%. I am, without exaggeration or hyperbole, fairly certain that 80-90% of EVOs haven't/won't make it a year without some issue.
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Old March 11th, 2011, 08:50 AM   #87 (permalink)
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if 80-90%
hell .. if 50% of the evos come back for repair / replacement.
HTC would be in pain! lost of profits.

i doubt it is that high.
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Old March 11th, 2011, 01:15 PM   #88 (permalink)
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Quote:
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if 80-90%
hell .. if 50% of the evos come back for repair / replacement.
HTC would be in pain! lost of profits.

i doubt it is that high.
Ya, if that were true, its almost like they would have to force sprint to make it hell to get simple warranty work done for most people, or have them lie and tell you to make an asurion claim and they'll take off the 100 dollar charge, and never do.

oh wait..




Response from HTC about Light leakage....

I'm not claiming that poll is 100% accurate by any means, but there are lots of polls if you look on the internet, and all are at 40% or higher having serious problems.

HTC has put out multiple build versions, at least one specifically addressing glass separation and light leakage. Every android or phone related forum has a multitude of threads about evo defects. Major tech review sites have noted glass separation and light leakage as a problem...

Whether or not defects are prevalent on the EVO or not isn't up for debate, just whether most people notice/put up with it.


On a side note, my girlfriends NEW phone from asurion(the one sprint lied and said they'd pay the deductible for, I didn't even want to make a claim) sprouted its cracks by the power button and has slight light leakage. My original doesn't have a single problem yet.
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Old March 11th, 2011, 02:27 PM   #89 (permalink)
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Ding! The rest of you are most likely putting up with flaws. Don't tell everyone that posts in this thread they are "unlucky" or hard on their phones, its getting old. We're glad you don't have or see problems with your phone - the truth is polling on glass separation and broken charge ports puts your chances of a serious flaw over 50%. I am, without exaggeration or hyperbole, fairly certain that 80-90% of EVOs haven't/won't make it a year without some issue.
Yeah, they really are terrible. In fact....

The Sprint store swapped out my 10th Evo for 11th...and guess what...it was broken too! I left the store, made a phone call and noticed the ear piece was buzzy, walked back into the store and they replaced the ear piece.

These phones are such pieces of crap, the second one this week that was defective straight outta the store....
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Old March 11th, 2011, 02:37 PM   #90 (permalink)
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11 phones.. you should push to get it replaced with and EPIC.
i think they have to do it.
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Old March 11th, 2011, 09:17 PM   #91 (permalink)
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So... has anyone figured out how to fix a loose kickstand?
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Old March 11th, 2011, 09:23 PM   #92 (permalink)
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^^^ be a mcguiver

some chewing gum...and some tin foil
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Old March 11th, 2011, 09:28 PM   #93 (permalink)
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But the only problem is that my dad won't let me open up my Evo. :/
Any other fixes?
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Old March 11th, 2011, 09:49 PM   #94 (permalink)
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But the only problem is that my dad won't let me open up my Evo. :/
Any other fixes?
Take it to the Sprint store, every EVO has a 1 year warranty and every EVO is less than 1 year old.

PS, I'm getting the Nexus S 4G in 3 months....Shwing.
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Old March 11th, 2011, 10:30 PM   #95 (permalink)
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^^^ you know when it will be released?
and will it be before or after the thunderbolt? :P
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Old March 12th, 2011, 03:33 AM   #96 (permalink)
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Defiantly after....Thunderbolt release dates are already swirling. I've had enough with HTC.
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Old March 12th, 2011, 07:37 PM   #97 (permalink)
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I think this will be a good thread to just share your physical problems(Like scratched screen, cracked lense, broken volume rocker, etc.) with your Evos.
I have two problems right now. The unlock button is very weird right now, with the SLIGHTEST touch, it turns on the screen. It's actually kinda awesome! My second problem is that either thet USB cable kinda broke, or the Evo's USB kinda broke. I say this because you have to adjust the USB in a special position for the Evo to charge, but other than that, my Evo is in PERFECT condition!
The only issue I have had to date was the vibrate stopped working on my Evo. I had to take it back in to sprint since Im regularly in situations where I need to talk to people through texts however having the ringer on would be inappropriate.
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Old March 13th, 2011, 11:05 AM   #98 (permalink)
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^^^Must be a common problem^^^

My Brand new phone stopped vibrating after 2 months.

POS "Advance" exchange phone I received had broken volume rocker.

2nd POS "Advance" exchange phone I got looked like it belonged to a 5 year old. Scratched up, bent speaker grill, red paint under kick stand was all scratched.

Figured I may have better luck at the local corporate store rather than phone support again.

Sprint guy tells me "Well it is a refurbished phone you know..."

To which I replied "Would you not be standing in a Sprint store too If you had received this POS to replace your brand new, 2 month old, zagg screen protected, otter box encased, mint, effing phone???"

They gave me a new phone. Being a light cell user, hopefully I get better mileage out of this one. And hopefully you heavy users have better luck than me.
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Old March 13th, 2011, 11:10 AM   #99 (permalink)
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^^^ be a mcguiver

some chewing gum...and some tin foil
He's attempting to fix his phone, not make a bomb....
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Old March 13th, 2011, 01:35 PM   #100 (permalink)
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^^^ so you need more advance tech to fix the kickstand.. right?

:P lol
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