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Old June 24th, 2010, 07:28 AM   #501 (permalink)
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I got that email also. I hope it's true.

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Old June 24th, 2010, 09:05 AM   #502 (permalink)
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The live chat at Wirefly has to be the worst I have ever dealt with. It's like talking to a robot that only has to choose a response out of a list of 10. I wonder if they even read the question or as soon as they see a buzz word they select response #2, "Unfortunately the Evo is out of stock." Today, I wanted to know if and when they ship my phone, if they could do it so that it will be here on Monday and not on Saturday. Couldn't answer my question b/c the phone isn't in stock?

The guys like Ari do help out with the frustrations of the live chat.
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Old June 24th, 2010, 09:44 AM   #503 (permalink)
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Originally Posted by SilverAce View Post
The live chat at Wirefly has to be the worst I have ever dealt with. It's like talking to a robot that only has to choose a response out of a list of 10. I wonder if they even read the question or as soon as they see a buzz word they select response #2, "Unfortunately the Evo is out of stock." Today, I wanted to know if and when they ship my phone, if they could do it so that it will be here on Monday and not on Saturday. Couldn't answer my question b/c the phone isn't in stock? WTF

Their live chat help desk will be the reason I never use Wirefly again.
Silverace, we are always looking to improve our customer experience at any level we can, and appreciate your feedback. If you could, please PM me with your order number so that I can ask our Customer Experience team to look up the chat to help us make changes where changes are needed. Thanks for your time, and thanks for choosing Wirefly for your EVO order -- we hope we can win your business back in the future.
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Old June 24th, 2010, 01:37 PM   #504 (permalink)
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Great news re EVO. More coming very soon. I would not cancel your order. More info to follow.

PS - The call center agents have no further information. More to follow.
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Old June 24th, 2010, 02:10 PM   #505 (permalink)
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Sweet
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Old June 24th, 2010, 02:42 PM   #506 (permalink)
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I hope stock is back in place in July when I plan to order...
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Old June 24th, 2010, 08:20 PM   #507 (permalink)
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Hey guys I ordered on the night of the 10th and just got an email that mine could be shipped early next week, so hang in there and sprint waived my activation fees!!!

Also I wish other wirefly employees were as helpful as wirefly_Scott, thanks for keeping us updated!!

Hang in there guys!!!
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Old June 25th, 2010, 05:13 AM   #508 (permalink)
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Quote:
Originally Posted by drrtydisko View Post
Hey guys I ordered on the night of the 10th and just got an email that mine could be shipped early next week, so hang in there and sprint waived my activation fees!!!

Also I wish other wirefly employees were as helpful as wirefly_Scott, thanks for keeping us updated!!

Hang in there guys!!!
got the same email earlier today as well will let you guys know when and if I got my phone...I'm hoping by wed/thursday of next week, I did pay for the over night delivery.
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Old June 25th, 2010, 07:57 AM   #509 (permalink)
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I ordered/was approved on the 9th, and I received the same email. Thanks for the update, Wirefly!
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Old June 25th, 2010, 11:46 AM   #510 (permalink)
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It now says my order is shipping. No tracking yet, but at least we know they got product in.

Ordered on the 6th.
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Old June 26th, 2010, 12:09 AM   #511 (permalink)
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I ordered mine on the 7th and now have a tracking number. THANK GOD THE WAIT IS OVER!!!!
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Old June 26th, 2010, 06:46 AM   #512 (permalink)
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Ordered on the 7th, got a tracking #. It's scheduled for delivery on Monday.
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Old June 26th, 2010, 09:25 AM   #513 (permalink)
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Same here for me, except mine's scheduled for Tuesday.
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Old June 26th, 2010, 01:58 PM   #514 (permalink)
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Got my evo from wirefly on the 8th. Now have a problem with a bright spot on the lcd and separation of the lcd from the bezel at the bottom and the right side near the volume buttons. What are my options for getting a replacement? Do I go to a sprint store or do I have to call HTC? Wirefly exchanges have to be initiated within 14 days, so i am too late there.
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Old June 27th, 2010, 07:23 PM   #515 (permalink)
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Ordered 6/14 just before they stopped taking orders. No word yet.
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Old June 28th, 2010, 11:42 AM   #516 (permalink)
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Order on the 7th and arrived TODAY!!!
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Old June 28th, 2010, 02:00 PM   #517 (permalink)
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Ordered on the 9th, shipped Friday, arrived today.
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Old June 28th, 2010, 02:38 PM   #518 (permalink)
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Question to Ari or Scott. How does Wirefly handle phone insurance? I know that Sprint charges around $7 a month and it's pretty comprehensive. I baby my phone, but I'd like to have a "oh crap" plan, just in case. What is Wirefly's monthly charge and what's covered?

Also, any idea on when you might see more EVO handsets? I know you are probably just trying to fill outstanding orders but I'm hoping to get one soon. Thanks!
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Old June 28th, 2010, 04:46 PM   #519 (permalink)
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Ordered on the 9th. Will arrive tomorrow, I'm still hitting the refresh button but now on the fedex page :/
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Old June 28th, 2010, 04:51 PM   #520 (permalink)
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Quote:
Originally Posted by x0lliex View Post
Got my evo from wirefly on the 8th. Now have a problem with a bright spot on the lcd and separation of the lcd from the bezel at the bottom and the right side near the volume buttons. What are my options for getting a replacement? Do I go to a sprint store or do I have to call HTC? Wirefly exchanges have to be initiated within 14 days, so i am too late there.
wait until your 31st day and exchange it at a sprint store.

really.. 14 days? when i called wirefly, they said 30 days to exchange. huh..
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Old June 28th, 2010, 05:04 PM   #521 (permalink)
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Hey guys that are still waiting I ordered mine the 10th just got an email with my fed ex shipping arrives tomorrow so more orders from the 10th on are prob next!!!! Yeyy
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Old June 28th, 2010, 08:41 PM   #522 (permalink)
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getting mine in the morning, I hope...so if you ordered around the 10th i'm assuming it should be in this week or the next...cheers
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Old June 28th, 2010, 10:29 PM   #523 (permalink)
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Ordered 6/14 & shipped today w/ 2-day FedEx. Nice of Wirefly, b/c I ordered FedEx ground.
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Old June 29th, 2010, 07:55 AM   #524 (permalink)
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Question to Ari or Scott. How does Wirefly handle phone insurance? I know that Sprint charges around $7 a month and it's pretty comprehensive. I baby my phone, but I'd like to have a "oh crap" plan, just in case. What is Wirefly's monthly charge and what's covered?

Also, any idea on when you might see more EVO handsets? I know you are probably just trying to fill outstanding orders but I'm hoping to get one soon. Thanks!
Hey jonhcox, you can choose to purchase device protection through our partner or through Sprint. You can find more information on the plan Wirefly's partner offers here: Wirefly Device Protection Plan by MDPA | Wirefly Learn.

Unfortunately, while we're making great progress in getting all of our outstanding orders fulfilled, we don't have a solid estimate on when we will be completely out of the proverbial out-of-stock woods.

...and glad to see everyone's orders are beginning to hit FedEx! Enjoy, and know that we greatly appreciate everyone hanging in there!
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Old June 29th, 2010, 09:36 AM   #525 (permalink)
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Quote:
Originally Posted by Wirefly_Ari View Post
Hey jonhcox, you can choose to purchase device protection through our partner or through Sprint. You can find more information on the plan Wirefly's partner offers here: Wirefly Device Protection Plan by MDPA | Wirefly Learn.

Unfortunately, while we're making great progress in getting all of our outstanding orders fulfilled, we don't have a solid estimate on when we will be completely out of the proverbial out-of-stock woods.

...and glad to see everyone's orders are beginning to hit FedEx! Enjoy, and know that we greatly appreciate everyone hanging in there!
Thanks Ari, I'll keep my eyes peeled for updates on your site.
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Old June 29th, 2010, 09:58 AM   #526 (permalink)
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When was the last day they stopped taking orders?
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Old June 29th, 2010, 10:48 AM   #527 (permalink)
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When was the last day they stopped taking orders?
june 15th i think
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Old June 29th, 2010, 06:04 PM   #528 (permalink)
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Ordered on the 6th and 24 days later it is finally in my hands. Time to put my Pre (which had been good to me) up on eBay.
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Old June 30th, 2010, 03:51 PM   #529 (permalink)
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Hello guys from Wirefly!
Can you please let us know when do you estimate to begin taking orders again? I'm upgrade legible on July 1st and don't want to go BB store...

Kindly appreciated.
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Old June 30th, 2010, 04:18 PM   #530 (permalink)
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Let me tell my tales of Wirefly, I've ordered my last 5 phones thru them and have never had an issue until now.

When I ordered it on June 13th, the customer service rep told me that even though it says 1-2 weeks, in all likelihood it would be in stock with in the first week. That one is forgivable I guess.

I then received an email friday stating "good news" that my phone would be coming in early this week and I would receive shipping confirmation. I also received a call from my local BB where I had my name on a list, that my Evo was in. Because I'm a cheapskate I opted to wait 3-4 more days for the one I had on order with Wirefly (since I received the email stating it would only be a few days) due to no tax and Bing.

I checked the "where is my order" page Monday (like I do everyday 20 times a day) and my status had moved from "Approved-Awaiting Inventory" to "Processing". I almost peed myself and immediately started chatting with a cust service person to see if it would ship out today or tomorrow. She came back and said there was a error and I wasn't suppose to receive that email, and they were still processing earlier dates. Which means if I wouldn't have called and she didn't check on the phone and catch the error, it would have shipped Monday. Then my status went back to "awaiting inventory". Now I was pissed because I let the BB Evo go and of course they didn't have anymore in stock and I would have to go to the bottom of the list. The wirefly cust service person, put me on hold for about 5 minutes and then she did tell me they were expecting another shipment in a few days and my order would ship with that.

So I had just gotten over that snafu and I woke up this morning and checked my status and it was back to "processing". I checked it a little while later and it was on "credit decision" and said for me to call them.. When I did they told me that there was in error in the system when it was trying to process my order. Well it wasn't for lack of money, or credit, so I don't know what type of error they had, but when they got the error, they just gave my phone to the next person down on the list and they had already shipped all the phones from this shipment.

I'll never get this frelling phone, and I want to kill somebody when I get that "robot" person that tells me the same thing every time I call!! Grrr!!!

So frustrated, now the only thing I can do is wait, or go get an iphone!!

Can you help me Ari?
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Old June 30th, 2010, 04:21 PM   #531 (permalink)
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I've talked 2 people into getting this phone from Wirefly and they both ordered after me and will receive their phones before me!
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Old June 30th, 2010, 05:11 PM   #532 (permalink)
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Well I got the phone, and it's a new build so I'm happy about that, but their activation process sucks. The hands free activation didn't work and when I called their phone support they were like "just wait 24 hours"... tempted to just do it thru the sprint site.
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Old July 1st, 2010, 12:28 PM   #533 (permalink)
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EVO page on Wirefly shows that you can order it, but if you click "Shop Now" it takes you to some Samsung phone and the EVO doesn't show up. What gives?
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Old July 1st, 2010, 01:22 PM   #534 (permalink)
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Well I got the phone, and it's a new build so I'm happy about that, but their activation process sucks. The hands free activation didn't work and when I called their phone support they were like "just wait 24 hours"... tempted to just do it thru the sprint site.
So what ended up happening?
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Old July 1st, 2010, 01:24 PM   #535 (permalink)
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EVO page on Wirefly shows that you can order it, but if you click "Shop Now" it takes you to some Samsung phone and the EVO doesn't show up. What gives?
It's been fixed. Now when you click the image it takes you to the correct phone. Only problem is you can sign up for the wait list (2-3 weeks).
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Old July 1st, 2010, 01:26 PM   #536 (permalink)
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Walmart is out again. It's been off and on all day. I'm wondering if their stock status system is that accurate or they are having issues?
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Old July 1st, 2010, 02:13 PM   #537 (permalink)
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As promised, we wanted to let you know that Wirefly.com is once again taking orders for the Sprint HTC EVO 4G. We anticipate shipping orders that are taken beginning today in 2 – 3 weeks from the time the order is placed, provided of course that your order is approved by Sprint.

NOTES (in anticipation of your questions):

1) If you previously ordered an EVO from Wirefly and have not received a shipping notification, your order should now be shipping or will be shipped within a few days. Please feel free to send me a PM with your order number if you have any concerns about your pending order.

2) As part of the Wirefly Bing Cashback Weekend Sale which was announced earlier today, orders placed on Saturday 7/3 or Sunday 7/4 through a qualifying link on Bing.com will be eligible for $80 Bing Cashback per phone (even if the order is not shipped until after 7/4). The $80 Bing Cashback offer is ONLY available for orders placed between 12:01am EDT Saturday 7/3 and midnight PDT Sunday 7/4.
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Old July 1st, 2010, 02:18 PM   #538 (permalink)
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Quote:
Originally Posted by Josh1416 View Post
Let me tell my tales of Wirefly, I've ordered my last 5 phones thru them and have never had an issue until now.

When I ordered it on June 13th, the customer service rep told me that even though it says 1-2 weeks, in all likelihood it would be in stock with in the first week. That one is forgivable I guess.

I then received an email friday stating "good news" that my phone would be coming in early this week and I would receive shipping confirmation. I also received a call from my local BB where I had my name on a list, that my Evo was in. Because I'm a cheapskate I opted to wait 3-4 more days for the one I had on order with Wirefly (since I received the email stating it would only be a few days) due to no tax and Bing....

Can you help me Ari?
Josh1416, please PM me with your order number so our team can check into it for you. Thanks, Ari
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Old July 1st, 2010, 03:19 PM   #539 (permalink)
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Originally Posted by Wirefly_Ari View Post
As promised, we wanted to let you know that Wirefly.com is once again taking orders for the Sprint HTC EVO 4G. We anticipate shipping orders that are taken beginning today in 2 Ė 3 weeks from the time the order is placed, provided of course that your order is approved by Sprint.

NOTES (in anticipation of your questions):

1) If you previously ordered an EVO from Wirefly and have not received a shipping notification, your order should now be shipping or will be shipped within a few days. Please feel free to send me a PM with your order number if you have any concerns about your pending order.

2) As part of the Wirefly Bing Cashback Weekend Sale which was announced earlier today, orders placed on Saturday 7/3 or Sunday 7/4 through a qualifying link on Bing.com will be eligible for $80 Bing Cashback per phone (even if the order is not shipped until after 7/4). The $80 Bing Cashback offer is ONLY available for orders placed between 12:01am EDT Saturday 7/3 and midnight PDT Sunday 7/4.
Ari- pardon me for asking a few stupid questions:

1. How likely is it that phones ordered today will ship in 2-3 weeks? I ask because I will be out of the country from the 24th - 30th. I know it's a dumb question to ask and nearly impossible to answer. But I have been waiting to get this phone for quite a while and this opportunity is the best so far.

2. Does the Bing cashback apply to EVO 4G orders placed on the 3rd and 4th?

3. Would ordering the EVO 4G now require payment up-front or will I be charged when the phone ships?

4. Lastly (and thanks for bearing with me), I will be porting my number over from AT&T. I'll have current service with my iPhone 3G until I get the EVO and activate it correct?

I know- you have probably answered each question at least 10-15 times since the beginning of this thread, just want to be sure.
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Old July 1st, 2010, 03:24 PM   #540 (permalink)
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Quote:
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Ari- pardon me for asking a few stupid questions:

1. How likely is it that phones ordered today will ship in 2-3 weeks? I ask because I will be out of the country from the 24th - 30th. I know it's a dumb question to ask and nearly impossible to answer. But I have been waiting to get this phone for quite a while and this opportunity is the best so far.

> It's very likely, we just don't want to make it a guarantee.

2. Does the Bing cashback apply to EVO 4G orders placed on the 3rd and 4th?

> Yes, be sure you place your order properly through Bing. Instructions here: Wirefly.com Announces Bing? Cashback Sale for Holiday Weekend | Wirefly Learn

3. Would ordering the EVO 4G now require payment up-front or will I be charged when the phone ships?

> You will not actually be charged until your order ships, however the funds may appear to be held until that time.

4. Lastly (and thanks for bearing with me), I will be porting my number over from AT&T. I'll have current service with my iPhone 3G until I get the EVO and activate it correct?

> Yes, activation will take place automatically after you have received your phone. After charging it up, however, you can use it on WiFi to your heart's content until the activation process is complete.

I know- you have probably answered each question at least 10-15 times since the beginning of this thread, just want to be sure.
Please see answers above.
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Old July 2nd, 2010, 03:02 PM   #541 (permalink)
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I wish I had just paid an extra 50 bucks or so and went through a different company. Wirefly is ridiculous and has the worst customer service I've ever seen. I'm still wanting to figure out why my order placed on the 7th is still awaiting inventory nearly a MONTH later when I see people posting on here that their orders placed on the 10th or later have already shipped out. How is that? We've tried talking to the live chat people nearly 200 times, just the same crap over and over. Tried calling about the same amount of times and ofcourse we get connected to someone in India who we can hardly understand and who doesn't know crap about an Evo phone except to just read us some more crap off their wirefly computer screen which just so happens is the same junk the live chat people tell you over and over. I knew I was ordering an out of stock phone but this is just crazy. They told me it would ship in 1 week, now its 1 month later and still "awaiting inventory". Whatever. My next complaint wont be to Wirefly again, it's gonna go to the Better Business Bureau.
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Old July 2nd, 2010, 03:07 PM   #542 (permalink)
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I wish I had just paid an extra 50 bucks or so and went through a different company. Wirefly is ridiculous and has the worst customer service I've ever seen. I'm still wanting to figure out why my order placed on the 7th is still awaiting inventory nearly a MONTH later when I see people posting on here that their orders placed on the 10th or later have already shipped out. How is that? We've tried talking to the live chat people nearly 200 times, just the same crap over and over. Tried calling about the same amount of times and ofcourse we get connected to someone in India who we can hardly understand and who doesn't know crap about an Evo phone except to just read us some more crap off their wirefly computer screen which just so happens is the same junk the live chat people tell you over and over. I knew I was ordering an out of stock phone but this is just crazy. They told me it would ship in 1 week, now its 1 month later and still "awaiting inventory". Whatever. My next complaint wont be to Wirefly again, it's gonna go to the Better Business Bureau.
Azmodeus, I'm sorry to hear about our delay in getting your EVO to you. While orders cannot be shipped until approved by Sprint (sometimes a several day process), I certainly understand your frustration and will get your order escalated. Please PM with your order number so I can have our team look into it for you. Thanks, Ari
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Old July 2nd, 2010, 03:31 PM   #543 (permalink)
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Azmodeus, I'm sorry to hear about our delay in getting your EVO to you. While orders cannot be shipped until approved by Sprint (sometimes a several day process), I certainly understand your frustration and will get your order escalated. Please PM with your order number so I can have our team look into it for you. Thanks, Ari

Just pmed the order number but I don't see how escalating it is gonna help much if they've already shipped all the stock out again and missed mine. So escalating it would mean i might get one shipped on the next shipment a week or 2 from now? We've already talked to Sprint more than once too, and they told us our order was approved by them a long time ago..like around the 11th. Unless you're personally gonna jog down to the shipping department and put the phone which is out of stock again into a box and ship it to my address then I doubt this as usual isn't gonna do any good either. Sorry for the venting but I'm so sick of Wirefly, I bet you hear this kind of stuff all day long. You should switch and work for a better company, this one is pure junk.
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Old July 2nd, 2010, 04:12 PM   #544 (permalink)
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Just pmed the order number but I don't see how escalating it is gonna help much if they've already shipped all the stock out again and missed mine. So escalating it would mean i might get one shipped on the next shipment a week or 2 from now? We've already talked to Sprint more than once too, and they told us our order was approved by them a long time ago..like around the 11th. Unless you're personally gonna jog down to the shipping department and put the phone which is out of stock again into a box and ship it to my address then I doubt this as usual isn't gonna do any good either. Sorry for the venting but I'm so sick of Wirefly, I bet you hear this kind of stuff all day long. You should switch and work for a better company, this one is pure junk.
Azmodeus, our records indicate you placed your order on the evening of 6/13. You then canceled your order on 6/14, and asked for it to be reinstated several hours later. Your order is scheduled to ship in the next several days.
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Old July 2nd, 2010, 04:24 PM   #545 (permalink)
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i havent had a prob with wirefly on the american side! i refuse to speak to someone in india!!!

called today due to a screwed up curve and john here in the states helped me!

personally just ask 4 a manager and he/she will get on the ph and you need to ask to speak with the corp office here in the states and you will be all set! and then just ask that person in corp for the local # and u will never have to deal with the outsourced cust service again!
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Old July 2nd, 2010, 05:13 PM   #546 (permalink)
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Azmodeus, our records indicate you placed your order on the evening of 6/13. You then canceled your order on 6/14, and asked for it to be reinstated several hours later. Your order is scheduled to ship in the next several days.

^ This is incorrect also. We placed an order for 3 phones, one being the Evo. Well several hours later after the order was placed one of the reps I guess in India canceled the whole order of all 3 phones because the Evo was not in. So we filed a complaint on the rep that cancelled us without asking and they then told us that our order was being reinstated and would NOT affect the shipping date. So apparently that was also a lie and it did affect the shipping date? Like I said...wasting my breath. I suppose maybe in the next "several days" as you put it I MIGHT receive my Evo.... about a month and a half after the order was placed. Nice, very nice.
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Old July 2nd, 2010, 05:44 PM   #547 (permalink)
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^ This is incorrect also. We placed an order for 3 phones, one being the Evo. Well several hours later after the order was placed one of the reps I guess in India canceled the whole order of all 3 phones because the Evo was not in. So we filed a complaint on the rep that cancelled us without asking and they then told us that our order was being reinstated and would NOT affect the shipping date. So apparently that was also a lie and it did affect the shipping date? Like I said...wasting my breath. I suppose maybe in the next "several days" as you put it I MIGHT receive my Evo.... about a month and a half after the order was placed. Nice, very nice.
Azmodeus, Iím sorry to hear about what happened.* I will see that your comments here are reviewed by our Chief Service Officer, who will review the recordings from your phone calls with our customer service agents and take action as necessary. *As for the delay, we told customers that EVOs would be delivered in 1-2 weeks based on promises made by Sprint, and when it became clear that Sprint could not deliver, we stopped taking new orders rather than continue to have such a bad customer experience.* At this point, we are getting inventory and delivering in the 2-3 week timeframe.* In your case, if itís any consolation, Iím not sure the one day would have made a difference as we are only now getting EVOs and fulfilling orders from both the 13th and the 14th, which were the last days before we suspended new orders. **Look for a shipping notification soon.
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Old July 2nd, 2010, 06:36 PM   #548 (permalink)
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Default Order is shipping out....yeah right

We received this email from Wirefly 3 days ago on the 30th...

Dear (name omitted for privacy reasons),

Great news! Your order has been approved by Sprint and is now being picked and prepared for shipment.

There is no action necessary from you at this point.

-----------------------------------------------
WHAT HAPPENS NEXT
-----------------------------------------------
Once your order is ready for shipping, we will send you another e-mail.

To check your order status or view and print your order details, please go to (link omitted for privacy reasons)


Sincerely,
The Customer Service Team at Wirefly.com



Now if our order was delayed because of the cancellation that occurred on the 14th then why are we being sent emails from Wirefly assuring us that our order is ready... Also this email was sent 8 days ago on the 24th...

Thank you for shopping with Wirefly.

We received some encouraging news from Sprint today, and now expect your Sprint HTC EVO 4G order to ship early next week. Sprint has released a new allocation of these devices, and based on your order date, we expect your order to be shipped and scheduled for activation as soon as these devices arrive at our distribution center.

Upon shipment, we will send you an email and update your online order status with a link to track your shipment via FedEx. In the meantime, this device will remain in “out of stock” status. Customer service agents will not have access to any shipping details before you do.

Thank you again for your patience and understanding. As you know, Sprint was unable to deliver inventory for the HTC EVO 4G as expected, and as a result, we were unable to meet the delivery timelines that our customers expect. We greatly appreciate your business and apologize for the inconvenience that this nationwide shortage has caused.

Sincerely,

The Customer Support Team at Wirefly



The 24th was last Saturday. The email indicates that the phones would be sent out "early next week". Obviously that was not the case as it is now Friday and we are still waiting for an email with a tracking number. I think this is totally ridiculous and I want to know when my order is being shipped. On a side note, when we placed this order we were promised that the other 2 phones, that were available by the way, would ship out the next day. This was untrue and we are still waiting on them as well. Not a good way to do business in my opinion.

By the way, the night we placed this order we received an email saying that Sprint had approved our order. That was weeks ago, so as for it taking a few days after they approve the order, well that happened long ago.
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Old July 2nd, 2010, 07:33 PM   #549 (permalink)
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It sounds like Sprint didn't approved your order until 3 days ago. That's the generic email they send out when your order gets approved by the carrier. The whereismyorder link would have probably said the order was awaiting inventory.
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Old July 3rd, 2010, 03:37 AM   #550 (permalink)
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I did the purchase just after midnight PST but had to cancel the first and try again because the Bing cashback was not reporting properly. I see the banner at the top of their page with the $80 but viewing my cart shows only $50 and for just one phone, not both (purchased 2 EVO's). After canceling the first order I opened IE (first was done in FF) just in case of a compatibility issue, logged into my Bing account, searched WireFly and purchased the EVO's. STILL, it only showed the one phone getting $50, not $80. Then, at the receipt page, I clicked the link to give credit to my Bing Cashback account which then takes you to your login page but it showed $0 credit. Is this because the credit is actually applied when they CHARGE the card at the time of shipment?

I was extremely careful in how I did everything to make sure I got credit. The phones were $189.00 each and those figures worked out fine. Anyway, can you shed some light on this, Ari?
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