Does Wirefly absolutely require a 2-year plan extension? I recently extended my plan with Sprint, but I still have the $150 upgrade eligibility, would this work for me or not?
Sprint upgrades through Wirefly require a 2-year contract extension and full upgrade eligibility.
Damn, I wish the phone wasnt tied down to the number. The premier eligible line is my brother's and I will then be switching the phone to my number. Stupid sprint
If i open a 2 year contract with 3 Evo's on the 4th, will it be able to process in time and have the phones on my door on the 5th?
We will begin shipping on the 4th, and if Sprint has no issues with your application for new service, it will ship that day. Please note that depending on your credit history, Sprint might ask for a deposit before shipping a new account with 3 lines (check your email throughout the day, and we can still get it out the door if a deposit is required).
We cannot guarantee Saturday delivery, but some orders will be delivered on Saturday, depending on where you live. If you choose Next Business Day service, your EVOs will be shipped via FedEx Next Day Air for Monday delivery. However, if you live within 1 day of our Maryland distribution center and select Standard shipping, then our FedEx software will choose FedEx Home Delivery service, which does deliver on Saturdays. Again, this is not guaranteed, but the 1-day delivery range includes most of New York, New Jersey, Connecticut, Massachusetts, Delaware, Pennsylvania, Maryland, Virginia, and North Carolina.
Last edited by Wirefly_Scott; June 3rd, 2010 at 10:20 AM.
We will begin shipping on the 4th, and if Sprint has no issues with your application for new service, it will ship that day. Please note that depending on your credit history, Sprint might ask for a deposit before shipping a new account with 3 lines (check your email throughout the day, and we can still get it out the door if a deposit is required).
We cannot guarantee Saturday delivery, but some orders will be delivered on Saturday, depending on where you live. If you choose Next Business Day service, your EVOs will be shipped via FedEx Next Day Air for Monday delivery. However, if you live within 1 day of our Maryland distribution center, then our FedEx software will choose FedEx Home Delivery service, which does deliver on Saturdays. Again, this is not guaranteed, but the 1-day delivery range includes most of New York, New Jersey, Connecticut, Massachusetts, Delaware, Pennsylvania, Maryland, Virginia, and North Carolina.
I'm in Maryland, can I come pick it up? just kidding, well sorta lol
I honestly can't imagine paying $500 or whatever for a phone these days.
the way i see it, i'ts $450-$200 from my current phone which equals $250 still which is quite a bit. but in the grand scheme of things, i don't want to wait a whole two years to switch phones.
here's hoping the phone will be $450 w/o contract and no tax!
Can I upgrade only one phone in my family plan online to HTC evo and get the $50 cash back from bing?..and if not can you do it over the phone and still keep the $50 cash back?
what are the restrictions for the $50 Bing Cashback? does it only apply to new lines and renewals? Or will it apply to without service contract pricing also?
Can I upgrade only one phone in my family plan online to HTC evo and get the $50 cash back from bing?..and if not can you do it over the phone and still keep the $50 cash back?
+1 on this question. Would like to know the answer too. It seems very stupid/inconvenient to not allow customers to upgrade one line of a family plan online. When you go to the website, it is confusing if you have a family plan and want to upgrade one line. If you don't read the "call To Upgrade 1 Line Of A Family Plan, Please Click ORDER BY PHONE," you could easily mistake your order and think that you're upgrading your one line when you're really adding a DIFFERENT, NEW plan with a bunch of rates that you might not want.
I saw on another thread that someone emailed and said it's not possible to get the BING cashback on the phone, and it is not possible to upgrade one line of a family without using the phone. My question to the wirefly customer service people here: can you give me a similar cashback over the phone with managerial discretion, if I am looking to upgrade one line of a family plan?
On a side note, hypothetically, if I were just upgrading my sole non-family line, it still seems confusing because upgrading requires me to add a service plan to the cart. What if I don't want to use any of those service plans because I am getting a better offer through my carrier directly? Do I have to choose this new and different (although called an "upgrade") plan?
Why can't the upgrade option be: don't touch my current plan, just give me the upgrade phone price after checking my that I am indeed eligible for upgrade?
Although I've never ordered from wirefly, I can almost see why there are so many bad reviews. Looks easy to get screwed with these ambiguities.
Answers to your questions about family plan upgrades
These are great questions.
Quote:
Originally Posted by EVOFAN
Can I upgrade only one phone in my family plan online to HTC evo and get the $50 cash back from bing?..and if not can you do it over the phone and still keep the $50 cash back?
To get Bing Cashback, your session must start at Bing.com and you must complete the order online. This is a Microsoft requirement. We have recently added the ability to upgrade an individual family plan add-a-line online. To upgrade just a single add-a-line on a family plan, go to the EVO page (after midnight tonight), click RENEW/UPGRADE MY CONTRACT, then click SEE ALL PLANS. You'll be able to choose the Sprint Family Add-a-Line option for the EVO.
Quote:
Originally Posted by tracerit
what are the restrictions for the $50 Bing Cashback? does it only apply to new lines and renewals? Or will it apply to without service contract pricing also?
Phones purchased without a service plan contract are eligible for the $50 Bing Cashback.
Quote:
Originally Posted by chaofun
I saw on another thread that someone emailed and said it's not possible to get the BING cashback on the phone, and it is not possible to upgrade one line of a family without using the phone.
That WAS true until recently. We just introduced the fix above to accommodate add-a-line upgrades. For now, you still must order by phone if you are upgrading only the primary line of a family plan.
Quote:
Originally Posted by chaofun
My question to the wirefly customer service people here: can you give me a similar cashback over the phone with managerial discretion, if I am looking to upgrade one line of a family plan?
We would LOVE to be able to grant Bing Cashback at a manager's discretion; but we don't have that ability. Bing Cashback comes from Microsoft -- not from Wirefly -- and they have a strict requirement that the order must be completed in an online session that begins at Bing.com.
Quote:
Originally Posted by chaofun
On a side note, hypothetically, if I were just upgrading my sole non-family line, it still seems confusing because upgrading requires me to add a service plan to the cart. What if I don't want to use any of those service plans because I am getting a better offer through my carrier directly? Do I have to choose this new and different (although called an "upgrade") plan?
Why can't the upgrade option be: don't touch my current plan, just give me the upgrade phone price after checking my that I am indeed eligible for upgrade?
These are excellent questions. We are working on a new "keep my plan" option that works as you described, but it's not quite that simple (which is why it's not ready for prime time yet). Depending on the phone you select, Sprint (and the other carriers) may not allow us to activate it on certain older plans. The EVO is a good example. There are new data plans just for 4G phones, and they will be required.
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Just want to clarify for my situation and others like me: if I want to upgrade an existing line as part of a family plan, I must call Wirefly to place an order and there is no way to get that extra $50 off?
Quote:
Originally Posted by Wirefly_Scott
We have recently added the ability to upgrade an individual family plan add-a-line online. To upgrade just a single add-a-line on a family plan, go to the EVO page (after midnight tonight), click RENEW/UPGRADE MY CONTRACT, then click SEE ALL PLANS. You'll be able to choose the Sprint Family Add-a-Line option for the EVO.
Not sure what the add a line upgrade means - either it's upgrading an additional line that I already have or it's ADDING a new line.
I don't want to add any more lines. Incidentally, the line I want to upgrade is the primary line, but I know that I can change it to non-primary (by making one of the other family lines the primary with Sprint). Does that not make a difference, i.e. is it possible to upgrade an existing, non-primary line as part of a family plan? And if it is possible to upgrade a non-primary, existing, family line online, what is that $19.99 charge per month? Is that an additional charge to what I'm already being charged, regardless of the plan I already have?
I will be signing up for a family plan with 3 lines. Is the bing cashback good for all threee lines or is it just the primary line?
Bing cashback applies for up to 5 lines per order. So your 3-line family plan will net you $150 Bing Cashback.
Note: We still have a promotional display issue on line 2 (the line of promotional copy doesn't display on line 2), but don't worry, it's $50 per phone from Bing.
Just want to clarify for my situation and others like me: if I want to upgrade an existing line as part of a family plan, I must call Wirefly to place an order and there is no way to get that extra $50 off?
Not sure what the add a line upgrade means - either it's upgrading an additional line that I already have or it's ADDING a new line.
I don't want to add any more lines. Incidentally, the line I want to upgrade is the primary line, but I know that I can change it to non-primary (by making one of the other family lines the primary with Sprint). Does that not make a difference, i.e. is it possible to upgrade an existing, non-primary line as part of a family plan? And if it is possible to upgrade a non-primary, existing, family line online, what is that $19.99 charge per month? Is that an additional charge to what I'm already being charged, regardless of the plan I already have?
Yes. It is possible to upgrade an existing, non-primary line as part of your family plan.
Those non-primary lines are referred to by the carriers as add-a-lines, with corresponding add-a-line plans that are $9.99 or $19.99/month in addition to the base monthly charge on your family plan. You are NOT adding an additional line or plan to the plan you already have.
If you want to switch lines with Sprint in terms of which is primary and which is not, please do so before you order from Wirefly. If you do it after, then Sprint will report it to us as a deactivation.
Thanks Chaofun, this is good feedback that I will pass on to the product managers as it relates to confusing language.
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Wirefly, I actuallt just tried to upgrade one phone in a family plan and it did not work, the only way was to actually add a new line to my existing family plan...but i don't want to do that..any advise
Just got off the phone with Wirefly, asking them about my situation. Please correct me if I'm wrong, Wirefly_Scott:
I want to upgrade my primary line that is already part of a family plan, I don't want pay more per month (other than that $10 richer experience thing Sprint makes us pay for the EVO), and I want to get the $50 BING cashback.
The wirefly website says to call "To Upgrade 1 Line Of A Family Plan," but I need to place the order online to get my $50 cashback. So Sarita from wirelfy told me on the phone to do it this way: just select upgrade on an individual phone and choose ED 450 plan. She says then to call back customer service later to get it fixed to my actual family plan and apply to my primary line. This way I can order online to get the cashback, and Sarita assures me that I won't pay more per month once they fix the-already-placed-online-order through their system.
just to clarify, that mean i can upgrade an excisting non-primary line of a family plan online and get the $50 cash back..
Yes.
Quote:
Originally Posted by EVOFAN
Wirefly, I actuallt just tried to upgrade one phone in a family plan and it did not work, the only way was to actually add a new line to my existing family plan...but i don't want to do that..any advise
Choose your phone. Click RENEW/UPGRADE MY CONTRACT. Then click SEE ALL PLANS and choose the Family Plan Add-on Line Upgrade. This is not an additional line of service. After you add to cart, you'll be asked for the phone number and Sprint PIN for the line you are upgrading.
Please note that some Sprint smartphones are $19.99/mo. as part of a family plan (as opposed to the $9.99/mo. for plain jane phones). If you are upgrading to certain Sprint smartphones, you will only have the $19.99 option. This is not an additional line of service, but it may be more than you're paying per month today.
Quote:
Originally Posted by chaofun
I want to upgrade my primary line that is already part of a family plan, I don't want pay more per month (other than that $10 richer experience thing Sprint makes us pay for the EVO), and I want to get the $50 BING cashback.
The wirefly website says to call "To Upgrade 1 Line Of A Family Plan," but I need to place the order online to get my $50 cashback. So Sarita from wirelfy told me on the phone to do it this way: just select upgrade on an individual phone and choose ED 450 plan. She says then to call back customer service later to get it fixed to my actual family plan and apply to my primary line. This way I can order online to get the cashback, and Sarita assures me that I won't pay more per month once they fix the-already-placed-online-order through their system.
OK I wasn't going to go there, but if you don't mind the added hassle, then there is a better way to go about this and still have it be an online order for Microsoft's purposes. Order the add-a-line plan, i.e., for non-primary lines, as described above. When we run it through Sprint Friday morning, it will come back as the primary line, and our Credit & Activations team will call you immediately to explain, and to select the appropriate plan . When you order, make sure you use a daytime phone number where you can be reached.
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Wirefly Scott: I appreciate your help, but I think you still miss the point. You only pay 9.99/19.99 for adding a line to your existing family plan..that is not what i want to do..i just want to upgrade a phone on an exsisting line in a family plan, you are not suppose to pay any extra money per month by doing that, you only pay for the phone and the activation fee if any.The idea that you are discriping is when you want to add a line to an exsisting family plan..it is a completely different story.
Wirefly Scott, will you also have more Accessories available with the Launch tonight?
Like the Body Glove case protector. I notice you have gel covers and universal body glove screen protector. But anything more EVO specific, or is that a Sprint store item.
Also i see the new EVO page on Wirefly finally, with the timer that's on my time instead of East coast time
Last edited by vtwin-racing; June 3rd, 2010 at 01:38 PM.
Wirefly Scott: I appreciate your help, but I think you still miss the point. You only pay 9.99/19.99 for adding a line to your existing family plan..that is not what i want to do..i just want to upgrade a phone on an exsisting line in a family plan, you are not suppose to pay any extra money per month by doing that, you only pay for the phone and the activation fee if any.The idea that you are discriping is when you want to add a line to an exsisting family plan..it is a completely different story.
From what I heard from the phone at wirefly and from the additional clarifying questions I asked, I believe Wirefly_Scott is saying that you do not ADD an additional line. You are upgrading your EXISTING line by choosing to upgrade an add-on line. You do not necessarily pay more per month either if you already are paying that. So if it says $19.99, you will not get charged an additional $19.99 if you are already paying that.
Choose your phone. Click RENEW/UPGRADE MY CONTRACT. Then click SEE ALL PLANS and choose the Family Plan Add-on Line Upgrade. This is not an additional line of service. After you add to cart, you'll be asked for the phone number and Sprint PIN for the line you are upgrading.
Please note that some Sprint smartphones are $19.99/mo. as part of a family plan (as opposed to the $9.99/mo. for plain jane phones). If you are upgrading to certain Sprint smartphones, you will only have the $19.99 option. This is not an additional line of service, but it may be more than you're paying per month today.
OK I wasn't going to go there, but if you don't mind the added hassle, then there is a better way to go about this and still have it be an online order for Microsoft's purposes. Order the add-a-line plan, i.e., for non-primary lines, as described above. When we run it through Sprint Friday morning, it will come back as the primary line, and our Credit & Activations team will call you immediately to explain, and to select the appropriate plan . When you order, make sure you use a daytime phone number where you can be reached.
I mentioned doing this to Sarita over the phone. And she told me to choose ED450 only because it might have a different, better price for the phone. In the end, it needs to be fixed manually later through your "Credit and Activations" team, right? So in my situation is it okay to do either of these choices: either the upgrade add-on or ED450 individual upgrade?
From what I heard from the phone at wirefly and from the additional clarifying questions I asked, I believe Wirefly_Scott is saying that you do not ADD an additional line. You are upgrading your EXISTING line by choosing to upgrade an add-on line. You do not necessarily pay more per month either if you already are paying that. So if it says $19.99, you will not get charged an additional $19.99 if you are already paying that.
Correct. The non-primary line on your family plan today is associated with either a $9.99 or $19.99/mo add-a-line plan. You are simply upgrading that. This selection is not adding another line to your plan.
Quote:
Originally Posted by chaofun
I mentioned doing this to Sarita over the phone. And she told me to choose ED450 only because it might have a different, better price for the phone. In the end, it needs to be fixed manually later through your "Credit and Activations" team, right? So in my situation is it okay to do either of these choices: either the upgrade add-on or ED450 individual upgrade?
Chaofun, that's not our official line, but yes, it should work the same way.
Quote:
Originally Posted by vtwin-racing
Wirefly Scott, will you also have more Accessories available with the Launch tonight?
Like the Body Glove case protector. I notice you have gel covers and universal body glove screen protector. But anything more EVO specific, or is that a Sprint store item.
I'm told we'll have about 50 accessories mapped to the EVO tonight, but am not sure if there are EVO-specific items on that list.
Quote:
Originally Posted by vtwin-racing
Also i see the new EVO page on Wirefly finally, with the timer that's on my time instead of East coast time
I believe the timer is based on your PC clock, so it's approximate to say the least. In fact, it will go live for everybody at the same time, at around midnight EDT tonight.
Quote:
Originally Posted by rtmeikle
Has Wirefly posted a price for the EVO yet?
Check back at 12:01am eastern tonight.
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I wish I was eligible for an upgrade. Even with Sprint premier I have to wait til november since I got the moment last november on launch. I will say this. I used wirefly then and everything worked out well. They stand behind their group and sales. I would use them. Plus they always try to out do other vendors and resellers.
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If the EVO is ordered on WireFly first thing in the morning (on the 4th), when would it be delivered? Earliest is Monday?
This would be a new account in my case. Would it be eligible for the Employee Discount program that Sprint offers. Is that part of the WireFly ordering process, as something I'd have to do separately with Sprint?
Also, since I'm still considering the Incredible as well (no boo's please), when I look on the WireFly site, is there some sort of special monthly deal for Verizon where it's $10 less than their normal rates?
If the EVO is ordered on WireFly first thing in the morning (on the 4th), when would it be delivered? Earliest is Monday?
If you order a new Sprint account on Friday and selected Next Business Day shipping, then you would get it via FedEx on Monday, provided that Sprint approves your application quickly (if you have a strong credit history, it's usually a matter of minutes). Orders approved by 5:00pm are generally in FedEx hands before 7:00pm. If there are any issues, such as Sprint requiring a deposit, we will contact you immediately and your phone can still be shipped same-day provided that we can reach you at the numbers you provide with your order. Tip: If you live within close proximity of our Maryland distribution center, then basic ground delivery service will actually get your order to you on Saturday, and you'll save some money (FedEx Ground delivers on Saturdays, Express does not). Note we do expect to have enough EVOs to meet this weekend's demand, but in the event we get flooded with orders and run into a backorder situation, they will be fulfilled on a first-come first-served basis.
Quote:
Originally Posted by exempli_gratia
This would be a new account in my case. Would it be eligible for the Employee Discount program that Sprint offers. Is that part of the WireFly ordering process, as something I'd have to do separately with Sprint?
Current Sprint customers with a corporate discount on their account can upgrade through Wirefly and the discount remains in place automatically. For new accounts, we are not permitted to add corporate discounts at the time of the order. You must call Sprint after the phone is activated to add any corporate discounts to a brand new account.
Quote:
Originally Posted by exempli_gratia
Also, since I'm still considering the Incredible as well (no boo's please), when I look on the WireFly site, is there some sort of special monthly deal for Verizon where it's $10 less than their normal rates?
Wirefly discounts the phone, but the monthly rate plans are the same as through any carrier store or authorized retailer (the only exception would be the occasional exclusive promotions we get, such as the Free Month promotion we have right now with AT&T).
I'm glad to see there has been a ton of good info in this thread, particularly from Wirefly_Scott. So thank you.
As to my original question, "Is there a downside to purchasing through Wirefly?"
I think the only drawback for me is the 30 day period where if the phone has a problem I have to send it back to Wirefly. Since I don't anticipate having a problem with it, I'll be ordering 2 of them tonight at 12:01 am EST and hopefully enjoying them on Monday. After that 30 days, I will be able to take it right into a Sprint store for exchange, since I'll be getting the insurance for it.
As for Wirefly, I had a good experience when I ordered my ENV2 from them 2 years ago and I don't see how or why it would be different this time.
2 thumbs up from me.
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Wirefly discounts the phone, but the monthly rate plans are the same as through any carrier store or authorized retailer (the only exception would be the occasional exclusive promotions we get, such as the Free Month promotion we have right now with AT&T).
I think I see the issue now. For Verizon, the default plan view is 450 minutes, but the price is the 900 minutes price, 59.99. If I up/down the minutes on that page, it correctly shows 39.99. Seems be a display bug for Verizon. At lest on the Chrome browser.
Maybe dumb question. Can't think straight with all the EVO madness!
If I choose the free Fedex (Ground I guess?) shipping to a Company address, will it also likely arrive with "one" day since the company is in NY State? Does that mean it will likely arrive on Monday?
I was wondering if anybody had legitimate reasons for why I shouldn't get my EVO through Wirefly?
The ONLY downside I can think of right now, is I may have to wait till June 5th or 7th to actually receive the phone. But the positives seem to outweigh that little issue. I've seen all the threads related to Best Buy and Radio Shack and I'm trying to figure out what the draw is for purchasing there other than getting it as fast as you can.
This is all based on what I have seen Wirefly do, recently with the Incredible release, as well as purchasing my last phone (ENV2) through them, but this is how I foresee it going down:
-EVO becomes available on June 4th, same as Incredible became available on April 29th.
-EVO is priced at $149, just as the Incredible was and is currently listed at $149. Both phones would be or are $199 on their respective carriers websites and at places like Radio Shack and Best Buy.
-Would be able to drop another $50 off price because of Bing Cashback program, effectively dropping the total purchase price to $99, without having to pay any sales tax. Still would have to pay $35 activation fee, unless Sprint was running a special through Wirefly giving free activation. (Much like AT&T is currently doing) But maximum cost of phone would be $135.
-EVO would ship overnight and best case scenario would arrive on Saturday June 5th, or worst case scenario Monday June 7th.
-No rebates mail in or otherwise to worry about or mess with. Just a lower cost for the phone overall.
Does anybody have any LEGITIMATE reasons other than not getting the phone on the day it is released why it wouldn't be a good idea to go with Wirefly on this?
I'm not looking for arguments or pissing matches on this, just really curious if anyone has any reasons for me to think about not going with Wirefly on this, if the previously mentioned aspects turn out that way.
Thanks for any insight or thoughts on this in advance....
I don't see any wirefly discounts on bing cashback.
I have ordered to wirefly twice before and both times i have had great service and no issues.
Scott
My contract with att runs out on july 11. I am planning on paying the ETF and switching over my family line with 4 phones to sprint for the evo. Is there any specific way i should do this, for example call att and tell them i am cancelling and need to port my number?
My ETF comes to 195$ and i have to pay this billing cycle ending on june 11? Am i correct in thinking that. I ordered through wirefly there isnt any fee that i have to pay since i am past the 6 months period right?
so just to clarify, i put a "dummy order" for a diff phone through wirefly and when the option for shipping came up it only gave me one option - fedex next business day -
does the system automatically determine that it should use ground instead of express since i live in nc so i will get it on sat instead of on monday?
so just to clarify, i put a "dummy order" for a diff phone through wirefly and when the option for shipping came up it only gave me one option - fedex next business day -
does the system automatically determine that it should use ground instead of express since i live in nc so i will get it on sat instead of on monday?
so just to clarify, i put a "dummy order" for a diff phone through wirefly and when the option for shipping came up it only gave me one option - fedex next business day -
does the system automatically determine that it should use ground instead of express since i live in nc so i will get it on sat instead of on monday?
thanks
hmmm...actually now for a different phone its giving me 3 options
standard - free
2nd business day
next business day
so im assuming id just want to order via standard(ground??) for sat delivery, correct me if im wrong
Maybe dumb question. Can't think straight with all the EVO madness!
If I choose the free Fedex (Ground I guess?) shipping to a Company address, will it also likely arrive with "one" day since the company is in NY State? Does that mean it will likely arrive on Monday?
I won't be around for Saturday home shipping.
New York city maybe. Your best bet is next day shipping to your home address.
When Sprint announced their first ever 4G handset at CTIA in March 2010, they dropped a bombshell on the mobile world. The HTC Evo 4G is a device that introduces a lot of firsts when compared to other North American handsets. This is the first Andr... Read More
