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Old June 4th, 2010, 11:18 AM   #1 (permalink)
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Yep. Just went in and set up my Evo. It was handed to me 15 or 20 minutes ago... I'm still getting this error message when I try to call anyone (texts don't send either).

Am I just not being patient enough? We did have to do an ESN swap (it was activated on my dad's account and then switched to mine).

If I log in to my account online it shows the Evo under my number. It's just not working...

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Old June 4th, 2010, 11:21 AM   #2 (permalink)
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did you contact customer service?
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Old June 4th, 2010, 11:28 AM   #3 (permalink)
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Sort of difficult to do without a working phone, eh?

I'm going to have to wait until I can use someone else's phone... I'm at work right now. In the meantime I thought I would see if maybe I just wasn't being patient enough...
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Old June 4th, 2010, 11:32 AM   #4 (permalink)
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Sort of difficult to do without a working phone, eh?

I'm going to have to wait until I can use someone else's phone... I'm at work right now. In the meantime I thought I would see if maybe I just wasn't being patient enough...
You have no other means to get a hold of customer service? I find that hard to believe. You're obviously on a computer right now, you can contact Sprint customer service via their website.
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Old June 4th, 2010, 11:36 AM   #5 (permalink)
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You have no other means to get a hold of customer service? I find that hard to believe. You're obviously on a computer right now, you can contact Sprint customer service via their website.
No need to be so condescending. I am waiting in a LONG queue on the Sprint chat right now.

I was simply asking if any one else had to wait before their phone worked, or if they worked instantly. Sorry, guess I know better than to ask a question on here anymore!
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Old June 4th, 2010, 11:37 AM   #6 (permalink)
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I apologize, but I didn't feel I was being condescending. I understand you are frustrated and anxious to get your EVO up and running correctly.
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Old June 4th, 2010, 11:59 AM   #7 (permalink)
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Yes, it's frustrating. I'm chatting with someone now, hopefully they will get it sorted out.
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When Sprint announced their first ever 4G handset at CTIA in March 2010, they dropped a bombshell on the mobile world. The HTC Evo 4G is a device that introduces a lot of firsts when compared to other North American handsets. This is the first Andr... Read More



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