Phone replacement.

Lanman1978 · December 6th, 2012, 01:32 PM

Just a quick question. How many of you have had to have your Evo V replaced by VM? I had to replace my Evo twice due to the wifi crapping out on me. Let's hope the same issue does not arise again.

Prinny · December 6th, 2012, 01:54 PM

I've had the phone since...Early October, probably. Haven't had it replaced yet. Here's hoping it stays that way, haha!

Sorry you've gone through a few of them, though.

biggpat86 · December 12th, 2012, 06:37 PM

i bought my 3vo v in july i believe, it overheated to the point of not turning on on nov 11. got my replacement yesterday. was super surprised at VMs ease of phone replacement though. sad thing is, new one didnt come with a battery O_O

KryptoNyte · December 12th, 2012, 07:19 PM

I have never had a wi-fi failure of any kind. I can say that, before the latest update, I had more missed phone calls and text message failures when the wi-fi radio was on. When the wi-fi was off, and the 3G on, the failures were slightly less frequent, if you can call that good.

OverByter · December 13th, 2012, 10:01 AM

Quote:

Originally Posted by biggpat86

i bought my 3vo v in july i believe, it overheated to the point of not turning on on nov 11. got my replacement yesterday. was super surprised at VMs ease of phone replacement though. sad thing is, new one didnt come with a battery O_O

Yeah I went through 6 Triumphs in less than 5 months with absolutely no problems with Virgin arguing about it. Matter of fact when I first got my Evo the battery cover was bent and they didn't have it listed on their system so they just sent me the whole phone, pulled the cover off and sent the phone back.

biggpat86 · December 13th, 2012, 04:57 PM

Quote:

Originally Posted by OverByter

Yeah I went through 6 Triumphs in less than 5 months with absolutely no problems with Virgin arguing about it. Matter of fact when I first got my Evo the battery cover was bent and they didn't have it listed on their system so they just sent me the whole phone, pulled the cover off and sent the phone back.

I was hella surprised. She was like, "oh it wont turn on? Take the battery out and try to charge it. Still not working. Here's a new phone."

Made the call Sunday morning, got it Tuesday morning. I shoved the old damaged on in the mailbox at my apt complex today, sans the battery cover of course. I want two of em O_O

EazySteve · December 13th, 2012, 10:07 PM

I haven't replaced mine, but my gf received a replacement because she was complaining about the text / call issues. Then the next morning she received the software update (took a week longer than my phone). That afternoon she received her replacement phone that we sent back.

The problem she has now is she took advantage of the $150 black Friday sale and returned her original EVO V 4G that she paid $230 for. Now she's waiting for the update all over again.