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Old October 9th, 2009, 11:32 AM   #1 (permalink)
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Default Share what you have and have not figured out...

As with anything there's a learning curve. Let's help each other out by sharing what we've figured out and ask for help with whatever has us stumped.

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Old October 9th, 2009, 11:38 AM   #2 (permalink)
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When I got my phone in the store, it took me about 5 minutes to finally figure out how/where to put in my Google account. It looks like it may prompt you when you first open any app or function that needs it, but for me I went to Home -> Menu -> Settings -> Data Synchronization -> Google. Once I got there I was able to enter my account.

It starts a sync and brings in "All Contacts" which includes suggested contacts that you've simply received an email from at some point. I found that to set it to sync your real contacts only (aka "My Contacts") you do that from within the People (aka Contacts) app. People -> Groups (3rd icon on the bottom) -> Menu -> Sync Groups. Then uncheck "Sync all contacts" and check "My Contacts".
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Old October 9th, 2009, 11:43 AM   #3 (permalink)
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The google sync was nice, everything added.

Pandora is still a problem, so it wasnt just with the review phones. Even pandora, from my mobile, is saying its not a supported device, but there is a picture of the Sprint Hero on the page saying otherwise.
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Old October 9th, 2009, 11:59 AM   #4 (permalink)
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Mail versus Gmail...

The home screen should have included a Gmail app icon but didn't. You can add it by pressing and holding in the empty space above the "Mail" icon. Then select Shortcut -> Program -> Gmail.
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Old October 9th, 2009, 12:06 PM   #5 (permalink)
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Do you need a Google account to acces the Android Market? I will not be syncing with Google for my emails, contracts, and calendars - I will be using Exchange.
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Old October 9th, 2009, 12:11 PM   #6 (permalink)
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Do you need a Google account to acces the Android Market? I will not be syncing with Google for my emails, contracts, and calendars - I will be using Exchange.
Yes, your apps are tied to your gmail account. Not your phone.
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Old October 9th, 2009, 12:14 PM   #7 (permalink)
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Default Visual Voicemail

There's an upgrade for visual voicemail, but you need to change a setting before it will work.

If you open the voicemail app it will prompt you to upgrade to the new version. Once the download completes (only a few seconds) you then get a message saying that you haven't allowed apps to be installed from any source other than the android market. It then takes you to the settings page where you can change the setting. After changing the setting it returns you to the voicemail app but it never actually installs the new version.

To install the new version click the Home button and start the voicemail app and it will prompt you to upgrade again. If it doesn't, then click Menu -> Settings -> Check for upgrade.
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Old October 9th, 2009, 12:17 PM   #8 (permalink)
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Do you need a Google account to acces the Android Market? I will not be syncing with Google for my emails, contracts, and calendars - I will be using Exchange.
If you have a gmail account that has contacts and mail that you don't want synced to your phone, you'll probably be better off creating a new gmail account that is empty and only used for your android phone.
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Old October 9th, 2009, 12:21 PM   #9 (permalink)
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Originally Posted by Edaze55 View Post
Pandora is still a problem, so it wasnt just with the review phones. Even pandora, from my mobile, is saying its not a supported device, but there is a picture of the Sprint Hero on the page saying otherwise.
Now that, is teh suck.


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Old October 9th, 2009, 08:47 PM   #10 (permalink)
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Originally Posted by Bernal View Post
Mail versus Gmail...

The home screen should have included a Gmail app icon but didn't. You can add it by pressing and holding in the empty space above the "Mail" icon. Then select Shortcut -> Program -> Gmail.

yep!

you gotta have a gmail acct to start the phone - and the email icon on the front page is...... a GENERIC email icon???


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Old October 9th, 2009, 09:23 PM   #11 (permalink)
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has anyone been able to get the pinch zoom to work on their browser?

I've tried and my iPhone buddy tried, it just doesn't work. Is there a setting I'm missing?

Oh and the double tap to zoom doesn't work either.
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Old October 9th, 2009, 09:38 PM   #12 (permalink)
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I still haven't found an easy way to switch scenes. The mail widget doesn't work with Gmail.

It took me a while to get used to the keyboard, but I've got it now. Battery life isn't great, but I expected that. Anyone who sees it wants to play with it. Definitely an attention grabber.
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Old October 9th, 2009, 09:44 PM   #13 (permalink)
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Originally Posted by TattierPub View Post
has anyone been able to get the pinch zoom to work on their browser?

I've tried and my iPhone buddy tried, it just doesn't work. Is there a setting I'm missing?

Oh and the double tap to zoom doesn't work either.
Just did it and it worked fine. Also, I can only reach the forums on my hero. Is the main site down?
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Old October 9th, 2009, 09:48 PM   #14 (permalink)
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Originally Posted by sleepyEDB View Post
Now that, is teh suck.
I'm very happy to report that Pandora is working great on my Hero. Of course, it's probably playing so well because I'm on wifi. I'm on wifi because, evidently, Sprint's 3G coverage in my area is horrid. I haven't seen over two bars all night, and it drops down to the 1X network quite often.

It's so bad that I tried to update my voicemail as outlined in the above post when on the mobile network, and the download never finished. Switched over to wifi and it finished downloading almost before the 'update is downloading' message fully displayed!


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Old October 9th, 2009, 09:57 PM   #15 (permalink)
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for some reason i cant seem to get my yahoo mail acct to work. I eneter my stuff and it just says its incorrect. other than that no probs at all
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Old October 9th, 2009, 10:05 PM   #16 (permalink)
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for some reason i cant seem to get my yahoo mail acct to work. I eneter my stuff and it just says its incorrect. other than that no probs at all
Select manually configure and change the setting from IMAP to POP3
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Old October 9th, 2009, 11:57 PM   #17 (permalink)
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I have yet to find how to add more than one gmail account, using either the built in gmail app (CRAP) or the HTC mail app (much better).
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Old October 10th, 2009, 12:04 AM   #18 (permalink)
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Tap Other (POP3/IMAP) > Tap Manual Set-up > Protocol select POP.

For some unknown reason the IMAP feature isn't working for G-mail or Yahoo.
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Old October 10th, 2009, 12:10 AM   #19 (permalink)
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Originally Posted by TattierPub View Post
Tap Other (POP3/IMAP) > Tap Manual Set-up > Protocol select POP.

For some unknown reason the IMAP feature isn't working for G-mail or Yahoo.
gmail, yahoo, hotmail etc are pop3 email that why buddy
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Old October 10th, 2009, 12:13 AM   #20 (permalink)
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Originally Posted by MrMattux View Post
I still haven't found an easy way to switch scenes. The mail widget doesn't work with Gmail.

It took me a while to get used to the keyboard, but I've got it now. Battery life isn't great, but I expected that. Anyone who sees it wants to play with it. Definitely an attention grabber.
What do you mean you havent found an easy way to switch scenes?

From the homescreen->Menu ->Scenes -> Pick Scene.
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Old October 10th, 2009, 12:26 AM   #21 (permalink)
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gmail, yahoo, hotmail etc are pop3 email that why buddy
Actually, they all have IMAP options...
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Old October 10th, 2009, 12:31 AM   #22 (permalink)
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Originally Posted by ChrisPlague View Post
gmail, yahoo, hotmail etc are pop3 email that why buddy

Quote:
Originally Posted by MrMattux View Post
Actually, they all have IMAP options...

Yeah what he said. I know you have to have IMAP enabled which I do, but it still doesn't work.
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Old October 10th, 2009, 12:35 AM   #23 (permalink)
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Yeah what he said. I know you have to have IMAP enabled which I do, but it still doesn't work.
yeah but when you want it as email on your mobile device it has to be put in as pop
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Old October 10th, 2009, 12:38 AM   #24 (permalink)
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yeah but when you want it as email on your mobile device it has to be put in as pop
Umm, not so. I had IMAP running on the Tour and prior to that on my Curve and prior to that my Treo.
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Old October 10th, 2009, 12:46 AM   #25 (permalink)
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here's something cool

if you click on a web link, it'll start loading - you can bounce out to the home screen (for example) - when you go back to the browser, the webpage has finished loading


you can even turn it off (red hang-up button) and come back - it'll be done

nice!
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Old October 10th, 2009, 01:52 AM   #26 (permalink)
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GDI, I think I just factory reset my handset. In fact, Im sure I did cause its asking me for my gmail account infos
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Old October 10th, 2009, 02:01 AM   #27 (permalink)
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GDI, I think I just factory reset my handset. In fact, Im sure I did cause its asking me for my gmail account infos
omg! how?!?
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Old October 10th, 2009, 02:11 AM   #28 (permalink)
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omg! how?!?
Thats easy, power down, and when you go to boot back up, hold the home & end call buttons.

No biggie really. I just had to add in all my account info again, redo my wallpapers, redo my widgets, load all my apps and ummmm maybe add my songs and photos?
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Old October 10th, 2009, 02:32 AM   #29 (permalink)
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GDI, I think I just factory reset my handset. In fact, Im sure I did cause its asking me for my gmail account infos
Damn that sucks. Now I know not what to do!
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Old October 10th, 2009, 02:49 AM   #30 (permalink)
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Hi all, loving the new hero!!!!
does anyone know how to close out the browser so when i open it again it goes to my home page instead of what i was looking at.

example: my home page is comcast.
im in best buy .com and i close my browser. later i reopen my browser and its still at best buy...???... is there away to close it and then later reopen it to comcast????

thanks,
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Old October 10th, 2009, 02:59 AM   #31 (permalink)
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Hi all, loving the new hero!!!!
does anyone know how to close out the browser so when i open it again it goes to my home page instead of what i was looking at.

example: my home page is comcast.
im in best buy .com and i close my browser. later i reopen my browser and its still at best buy...???... is there away to close it and then later reopen it to comcast????

thanks,
You could bookmark it, but as far as I know, it goes back to your last web page viewed.

There is a way to set your homepage, open your browser, hit menu, more, settings, and set your homepage.
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Old October 10th, 2009, 05:45 AM   #32 (permalink)
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Hi all

Glad to hear you are happy with your purchases! I was following many of you on twitter yesterday. I think that's what I love so much about being a techie - the opening and starting up new stuff.

Anyway, a bit of advice from my experience:

@tattierpub - I have rooted and installed a custom rom on my uk hero which included an app called "spare parts". This can change system font sizes as well as a few other really cool things. Dunno if it's market available, or built into the MCR.

Keyboard: first off, recalibrate. This can help enormously. Second, have a play with touchpal and some of the other keyboards available on the market.

I MUCH prefer ymail to gmail, and the onboard gmail app is not the best. I prefer the htc mail app much better, but it doesn't support the push and sync with gmail or ymail. Shame

If you want to try another mail app, there's K9 email in the market.

I recommend meebo (IM) - Astro (file manager) - photostich (for landscape stuff) - xgalaga (game) - video player (self explanatory) - Battery widget (doubles as a way to toggle gps, wi-fi and bt) - 3g watchdog (brilliant for keeping track of data usage) - layar (cool show-off app) - mymaps editor (shows your personalised google map locations) - ringdroid (childsplay to make you own tones)

I don't have many apps to be honest - I like to keep my hero clean.
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Old October 10th, 2009, 09:15 AM   #33 (permalink)
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Has anyone found a way to sort exchange contacts by first name?

I did find that if you attached them to a facebook entry, it changes them to first name last name.
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Old October 10th, 2009, 10:09 AM   #34 (permalink)
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Has anyone found a way to sort exchange contacts by first name?
I'll answer my own question... The exchange contacts are sorted and displayed by the "File As" field in Outlook. All you need to do is go into outlook and set it there.

Another important find I've made related to contacts is that you can hide duplicate Exchange and Google contacts by setting which source should supersede the other. Do that from the "All" contacts list by hitting Menu -> View and setting the option at the bottom.
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Old October 10th, 2009, 01:42 PM   #35 (permalink)
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Trick202 I don't think we can root the Hero because of the Sense UI, that's rumor I hear anyway. I'm not going to be the first to give it a shot. So I'll just have to get used to carrying my glasses or wearing one contact regularly.

I have everything from Google so, I'll stay with G-mail.

I did recalibrate and now I'm doing much better. Though I have to learn not to rely on the predictive text so much, it's been wrong a time or two, have to slow it down.
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Old October 10th, 2009, 01:43 PM   #36 (permalink)
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Trick202 I don't think we can root the Hero because of the Sense UI, that's rumor I hear anyway. I'm not going to be the first to give it a shot. So I'll just have to get used to carrying my glasses or wearing one contact regularly.

I have everything from Google so, I'll stay with G-mail.

I did recalibrate and now I'm doing much better. Though I have to learn not to rely on the predictive text so much, it's been wrong a time or two, have to slow it down.
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Old October 10th, 2009, 02:06 PM   #37 (permalink)
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Quote:
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Trick202 I don't think we can root the Hero because of the Sense UI, that's rumor I hear anyway. I'm not going to be the first to give it a shot. So I'll just have to get used to carrying my glasses or wearing one contact regularly.

I have everything from Google so, I'll stay with G-mail.

I did recalibrate and now I'm doing much better. Though I have to learn not to rely on the predictive text so much, it's been wrong a time or two, have to slow it down.
Its not clear if you can root the Sprint Hero at the moment. Its got nothing to do with Sense UI. Root is more or less the act of gaining root access more or less giving you admin rights (superuser?).

You cant flash the ROM with 1.5 (not that you would) without breaking your phone. No CDMA support. 1.6 addresses that, but you'd lose HTSs Sense, unless you can find an illegal version somewhere. Im assuming that the support for CDMA in 1.6 would work with our phones, but there isnt any proof of that either.
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Old October 10th, 2009, 02:09 PM   #38 (permalink)
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I am using the small Sense UI clock widget and it is convinced that it is 7 PM. It's 2pm people. I can't figure out how to fix it.
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Old October 10th, 2009, 02:24 PM   #39 (permalink)
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Its not clear if you can root the Sprint Hero at the moment. Its got nothing to do with Sense UI. Root is more or less the act of gaining root access more or less giving you admin rights (superuser?).

ps... EVERYONE says "superuser"

in unix/linux/etc the command is su - which came from "switch" user --- switch your login to ANY user (including root)




anyway.. useless bit of trivia for y'all - i just had to get that out of my system
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Old October 10th, 2009, 02:41 PM   #40 (permalink)
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Quote:
Originally Posted by MrMattux View Post
I am using the small Sense UI clock widget and it is convinced that it is 7 PM. It's 2pm people. I can't figure out how to fix it.
LOL Yesterday, I threw big analog clock in the trash and put it back. After that, it kept giving me the weather for Kansas City and not Chicago, or any other area I was in.

You could try switching scenes to see if that kick starts it into finding the correct time.

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Originally Posted by SDscorch View Post
ps... EVERYONE says "superuser"

in unix/linux/etc the command is su - which came from "switch" user --- switch your login to ANY user (including root)

anyway.. useless bit of trivia for y'all - i just had to get that out of my system
Thanks for the pro tip. I thought it was superuser, but my Linux experience isnt up to par with what it really should be. Which explains why I put the ? behind it.

The admin rights part was more for the non geek/techy types that may not know what a superuser is.
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Old October 10th, 2009, 02:45 PM   #41 (permalink)
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Quote:
Originally Posted by MrMattux View Post
I am using the small Sense UI clock widget and it is convinced that it is 7 PM. It's 2pm people. I can't figure out how to fix it.
i would delete it (press-and-hold - take it to the trash) then add it again (press and hold on an empty place, add HTC widget - pick the one you want)



see if that helps
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Old October 10th, 2009, 05:39 PM   #42 (permalink)
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Quote:
Originally Posted by SDscorch View Post
i would delete it (press-and-hold - take it to the trash) then add it again (press and hold on an empty place, add HTC widget - pick the one you want)



see if that helps
Did this and had a long conversation with Edaze55 on Gtalk about it. Ended up not using the "current city" setting and changed the city to Tulsa, OK. Took off the city tag as to not have two cities on the screen, and it work for now. Guess "current city" is not pulling the right time for Owasso, OK. It's not like I live in the middle of nowhere.
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Old October 10th, 2009, 08:20 PM   #43 (permalink)
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Quote:
Originally Posted by MrMattux View Post
Did this and had a long conversation with Edaze55 on Gtalk about it. Ended up not using the "current city" setting and changed the city to Tulsa, OK. Took off the city tag as to not have two cities on the screen, and it work for now. Guess "current city" is not pulling the right time for Owasso, OK. It's not like I live in the middle of nowhere.
I have the same issue only when I use Houston it shows up as Kansas City, when I use current city it shows up ok
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Old October 10th, 2009, 10:20 PM   #44 (permalink)
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I have the same issue only when I use Houston it shows up as Kansas City, when I use current city it shows up ok
It sounds to me like when you replaced your widget you fat fingered the location. Kansas City sits at the top right below "current location".
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Old October 11th, 2009, 02:35 AM   #45 (permalink)
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Does anybody have any issues with gmail push service?
Sometimes it seems like when i actually get an email i get notification on my fone later not like push email. Im using built in gmail app and i set to autosync for google mail calendar contacts.

any ideas? thanks
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Old October 11th, 2009, 02:59 AM   #46 (permalink)
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Thanks to Edaze55 again for figuring this one out.

Voice dialing! Hold down the green phone key for a couple seconds and release. Speak!

This one too, and it may have been posted already. Double-click "menu" to bypass the lockscreen. This is amazing.
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Old October 11th, 2009, 03:14 AM   #47 (permalink)
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Thanks to Edaze55 again for figuring this one out.

Voice dialing! Hold down the green phone key for a couple seconds and release. Speak!

This one too, and it may have been posted already. Double-click "menu" to bypass the lockscreen. This is amazing.
The last one is by far my favorite. There are times I just dont want to mess with the slide part to get to my phone. This skips right over that. Of course there are times when I want to see my lock screen, and who could blame me.

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Old October 11th, 2009, 09:38 AM   #48 (permalink)
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I didn't care much for the gmail inbox either.
So I set it to not sych.
Then I added gmail (POP) to my HTC mail.
Now I have my gmail and my work exchange running there...much better.
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Old October 11th, 2009, 08:42 PM   #49 (permalink)
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Originally Posted by MrMattux View Post
Voice dialing! Hold down the green phone key for a couple seconds and release. Speak!

This one too, and it may have been posted already. Double-click "menu" to bypass the lockscreen. This is amazing.
These just made my day.


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Old October 12th, 2009, 07:54 PM   #50 (permalink)
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Default bug in the people widget?

I can't figure out how to change the default action for contacting people in my HTC People Widget. When I go into my favorites...and long press the person it says "Change Default Action"...so I click on that...but the only option it gives me is: "call other". There is no option for SMS, or EMAIL...or anything else...

can anyone help??
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