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Old July 25th, 2010, 02:17 PM   #1 (permalink)
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Default Facebook not linking

I'm not sure if it's just me or not. Yesterday my phone stopped connecting to facebook. It doesn't update in the people anymore, but does just fine with the fb app from the market. I thought maybe I did something to screw it up so I decided to reset the phone and start over. Now I have nothing linked to facebook and not sure if there is a setting I'm overlooking or not. When I go into the people app, and then try to link someone I know is a friend, it pulls up nobody for any option.
Anyone else having an issue with this? Any suggestions for fixing this? I have tried syncing through the settings>account and syc.
I'm running stock 2.1 so you all know
Thanx

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Old July 25th, 2010, 03:45 PM   #2 (permalink)
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I got my Hero a few days ago and it has not been able to sync my contacts with Facebook either.
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Old July 25th, 2010, 03:52 PM   #3 (permalink)
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There is an issue with Facebook right now, even devs can't get it working as the problem is on Facebooks end.
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Old July 25th, 2010, 03:56 PM   #4 (permalink)
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From what I've heard it's a facebook/htc compatibility issue that htc is now working on. I've also heard that it may be fixed by the end of the weekend. But this is all hearsay.
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Old July 25th, 2010, 04:59 PM   #5 (permalink)
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well i hope it gets fixed soon. Thanks for the update
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Old July 26th, 2010, 05:18 PM   #6 (permalink)
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all fixed for me.... !!!!!!!!!!!!!!!!!!
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Old July 26th, 2010, 05:59 PM   #7 (permalink)
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Quote:
Originally Posted by jayo727 View Post
all fixed for me.... !!!!!!!!!!!!!!!!!!
How did you fix it???
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Old July 26th, 2010, 10:37 PM   #8 (permalink)
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Where are you hearing this information about them fixing it? Can you please list your source? Thanks.
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Old July 27th, 2010, 10:24 AM   #9 (permalink)
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Thanx for all the replies, but still no luck for me. Still broken and doesn't recognized and of my friends to link them in people.

jayo727: how did you fix it?
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Old July 27th, 2010, 10:41 AM   #10 (permalink)
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i assume this is an issue for the EVO as well? Either that or something must of happened after i rooted it last night... All my contacts show up under google and when i searched for my FB friends, it just shows a big fat 0.
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Old July 27th, 2010, 11:20 AM   #11 (permalink)
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Yup, issue between htc/Facebook.
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Old July 27th, 2010, 03:20 PM   #12 (permalink)
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ok heres what fixed it for me and im not saying it will for you but mine is all linked up after not linking since last Thursday. First i went to People > menu > view and then i checked the facebook box. This box wasnt there for 4 whole days. After that i just went to settings > accounts and sync > facebook for htc sense and hit sync now. After that all my facebook contacts were there. Good luck and i hope it works for some
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Old July 27th, 2010, 04:07 PM   #13 (permalink)
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Here's the response I got from HTC just today:

We are aware of the concern with the facebook syncing. There seems to have been a miscommunication between Facebook servers and your phone and that caused an inability to sync updates. This seems to have happened after the latest security update on facebook, and reports online have been indicating it is with android over all as some other phone makers are looking into the concern as well. We have been working with Facebook to determine a fix for our customers. In the mean time, we have found that some customers have success when editing their work profiles on their Facebook page. If you have added a company and have checked the box next to “I currently work here,” simply add the City / Town of your office. This will allow for HTC Sense to communicate with Facebook without failing. You can also delete the work information, and add it back after we have made the appropriate changes to solve this issue. Some people have also mentioned that this should apply to the eduction fields as well.

So I tried all that (deleted my education and work information on Facebook), but I still don't get contact pictures updated from Facebook (and they're all blank since I also had to reset my gmail associated account to fix another problem with gmail syncing not working last week). At least I have my contacts syncing, but it's really frustrating not having the pictures for nearly everyone.
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Old July 27th, 2010, 07:01 PM   #14 (permalink)
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Posted on xda yesterday. Just sit tight and wait till they fix it I guess. I thought it was something I did with my new replacement phone I got last Tue.

HTC Sense Not Playing Nice with Facebook | xda-developers
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