July 27th, 2010, 04:07 PM
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#13 (permalink)
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Junior Member
Join Date: Sep 2009
Location: San Francisco, CA
Posts: 49
Device(s): HTC EVO 3D
Carrier: Not Provided
Thanks: 5
Thanked 5 Times in 4 Posts
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Here's the response I got from HTC just today:
We are aware of the concern with the facebook syncing. There seems to have been a miscommunication between Facebook servers and your phone and that caused an inability to sync updates. This seems to have happened after the latest security update on facebook, and reports online have been indicating it is with android over all as some other phone makers are looking into the concern as well. We have been working with Facebook to determine a fix for our customers. In the mean time, we have found that some customers have success when editing their work profiles on their Facebook page. If you have added a company and have checked the box next to “I currently work here,” simply add the City / Town of your office. This will allow for HTC Sense to communicate with Facebook without failing. You can also delete the work information, and add it back after we have made the appropriate changes to solve this issue. Some people have also mentioned that this should apply to the eduction fields as well.
So I tried all that (deleted my education and work information on Facebook), but I still don't get contact pictures updated from Facebook (and they're all blank since I also had to reset my gmail associated account to fix another problem with gmail syncing not working last week). At least I have my contacts syncing, but it's really frustrating not having the pictures for nearly everyone.
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