After two days, screen is kaputt!

Kirby · October 31st, 2009, 09:01 AM

So last night I was riding in the car using my hero. All of a sudden 2 lines appeared across the screen horizontally about 1" up from bottom. Can't fix it. Tried a hard reset to factory and still there. Any suggestions? I am traveling in Chicago today so will find a sprint store for exchange. I have TEP. But at 2 days old should it just be swapped for a new one and not affect TEP?

Kirby · November 2nd, 2009, 07:22 AM

Here is a photo of what the screen looked like...

BestBuy swapped it out no questions asked. Of course the new one has dust under the glass. Ugh.

les anderson · November 2nd, 2009, 01:53 PM

I would not live with dust under the screen!

Kirby · November 2nd, 2009, 03:23 PM

Not planning on it, but I have to say, some dust specs are much easier to deal with right now than those 2 lines were! Probably get the dusty one swapped out this week sometime.