mslisaj

I just received my first warning "my internal memory was getting low". I have the same number of apps I installed 5 months ago. But my internal memory has been steadily going down. I have cleared out browser cache, cookies, form data and any thing I could shut off or eliminate. I still only have 17 mb. Of memory left. My phone is getting sluggish too.

All help will be appreciated..........

Lisa

JB in AZ

How about old mail? I have 5 email accounts, using the stock email app, each one has individual settings for how long to keep the mail on the phone. I had accidently set all of mine to for ALL. Resetting it to 3 days, eliminated a bunch of old mails, and cleared up a lot of space.

Go to each email acct, then menu/more/settigs/send and receive/download options. Set the preference to a lower number.

Also check and delete old sms messages.

dpeeps74

17MB of internal memory isn't much. you can go to settings, applications, manage applications, then ensure you view all, and sort by size. this will show you the biggest apps first. if this just recently started occurring, then it's likely you're seeing the facebook problem reported in numerous posts in this forum. in that case you will see "contacts storage" or "contacts data" showing a large amount of memory. if that is the case, you need to turn off facebook sync, and then clear data in those, and your contacts will resync with google on the next sync and you'll be good to go so long as you don't turn facebook sync back on. otherwise, you will see there what apps are taking up all your memory.

mslisaj

Well I don't sync with Facebook or Google.
But I will go sort apps by size and see what I get.
Thank for the responses and with your help we'll get my memory back......

Lisa

Also I clear all email and texts every night.

Last edited by mslisaj; August 11th, 2010 at 02:36 PM.

mslisaj

My stock mail app us holding 32mb of memory. Wh do you think of that?

Lisa

JB in AZ

Glad that fixed it for you! As I mentioned, I had a similar experience.

mslisaj

Well no, I was saying my stock mail app is the largest application on the phone at 32mb. I still only have 17mb internal memory.............



Lisa

JB in AZ

Sorry, I misunderstood. My stock mail app is 3.67MB (yes THREE point six seven), and I have 5 email accounts. I would check the settings like I mentioned.

DonB

My largest is Maps and Sirius, they are around 7.5 MB's and Gmail is 3.17 MB's, something is wrong if you are getting 32 MB's for your Gmail

mslisaj

Well then there is a chunk of memory going to that mail app. I have that setting you were talking about set today. I must have old email sitting somewhere, but where?

Lisa

JB in AZ

Be sure to look at both mail apps. Mail and Gmail. You may have a bunch of gmail in the inbox you don't ever read.

mslisaj

No, I'm a real good house keeper. I even delete the tokens and stuff off the SD card. I only have two email accounts and I clear them with my desk top computer also. Weird my mail app is 10x larger then anyone's. It's like there is hidden deleted mail in memory...

Lisa

mslisaj

It's problems like this that drive me crazy. Makes me think that Android is not ready for prime time. Or my next phone will something other than HTC.

JB in AZ

Well, the only other thing I can think of is to delete the mail accounts, reboot the phone, then re-enter them.

mslisaj

Now that is doable.
I'll report back with results......


Lisa

DonB

If that doesn't work then I would call Sprint a friend of mine had some what of the same issue and they resolved it, I don't remember what they did and I cannot reach him now or I would find out for you, but give them a call, good luck

mslisaj

Well thesis how it turned out.
I deleted my two email accounts and re installed them. I gained 2mb of memory. But I also discovered is the memory is different where and which app you use to check it. The application size is, I'm guessing 1. 5mb. Then in the app manager its 15mb. And in Estrongs app manager its now 29mb.

But the main Settings - SD - internal memory line it says my internal memory is 17mb. So go figure.....
Lisa

mslisaj

DonB, well I called Sprint on Friday and got the advanced tech support and the only thing this guy could offer me as a repair was a hard reset of my phone all the way back to factory settings. I explained this was not an answer for me as I didn't want to have to reload and reset and rebuild everything. Besides my phone is rooted and I didn't know where that hard reset would take me. So my memory is still wasting away.

One last comment, not sure if this is a Android issue or an HTC issue but their common response to a phone that has issues or a program that has issues is a total and hard reset of the device. I know I can't be the only one that thinks this is a lousy option but I will be researching this more when it comes time to upgrade my device.........

DonB

Yes I agree a solution to all issues is always a hard reset with the manufacture or phone carriers, bummer and I very much agree, and I feel your pain as I have done many HR and to no avail with some issues, but if I may, I have a suggestion, since you are rooted maybe you may want to post this issue in the rooted section and maybe someone is having the same issue on a rooted phone, worth a shot, good luck

mslisaj

Good Morning DonB......... Thanks for the suggestion and I have posted this question over there to no avail. I guess the rooted folks either don't suffer with this or have no answer. At any rate I'm going to play with "task killers" and see what that does. I have looked in the market for "memory managers" and that seems to be what comes up. So I'm going to give it a go when I get a chance..........

Thanks again for your suggestions and help.......

Lisa

andygu3

I would suggest NOT to install a task killer on your rooted phone, are you still on damage? Maybe reflash damage or try something new, the RC1 (froyo, 2.2) is stable now

Last edited by andygu3; August 17th, 2010 at 07:52 AM.

DonB

On more thing you may want to did if you have not already done so is also post at the XDA site there, they have many rooters there and may just have a solution to your problem, I myself have tried the ATK and did not see any use for it, if it would close out the programs @ startup everytime I may have kept it but I am stock, so it may very well work better on a rooted phone, so keep us posted, good luck and if I hear anything I will report back

alex51

I would like to think the manufacturers at some point will reason out the fact that full reset is not reasonable solution and realize something along the lines of restore points such as pc's have or a better way to analyze (system tools) to troubleshoot the system because if they don't the problems can only get worse as more stress's are placed on the processor/os..

mslisaj

I am following through as I alway do to thank you all for your help and tell you how I resolved the problem. I received some great advice from everyone and the last tip, which is usually my luck was the best.

The bottom line someone questioned why I thought I lost root. I explained what was going on and the best and final suggestion was to down load the latest Superuser.apk and flash through "recovery". Yes I had to ask exactly what that meant but I followed the directions and did it. Problem solved. I had SU working on my phone for Root Explorer and Titanium Backup. Then I downloaded Cachecleaner and it worked this time perfectly and it found 25MB of junk on my phone and cleared it out. So now I'm running 40MB of internal memory with all my programs working rather snappy now. In my estimation I screwed up the SU with the memory manager that was recommended somewhere along the line. When it didn't do anything for me I uninstalled it and I think my SU went with it. But the phone is fixed and I want to thank you all for your time in responding to my problem and requests. Sometimes multiple............

Thanks again.....

Lisa

DonB

Glad you got it fixed, enjoy and thanks for the update

rockcruze

You will need to install a custom ROM with A2SD+ (not FROYO's apps2SD, nor A2SD) . Observe the + in version.

Many of the popular ROMS offer A2SD+ which will require you to partition you SD with ext3(linux) with clockworkmod
I am currently using LeeDroid's Gingerbread ROM with HTC sense and A2SD+

This can resolve your long term memory issues

tdw123

I am on my 2nd time of having low internal memory. Exact same problems as mslisaj above. The first time happened a few months ago and did everything I could think of. I cleared cache, cookies etc. Moved apps to sd card. no luck. Took phone to sprint store and they reset to factory settings. Had to reinstall all 3rd party apps again. Now just happened last night. What?? So I too saw that email was taking up most internal memory. So I opened email app. Then opened "folders". Then went to "trash". All of email I thought was deleted was now in trash (about 1500 emails). Had to delete all these messages again from the "trash" folder. Did that with my other 2 email accounts and recovered over half of internal memory. Saved me a trip to Sprint store. No factory restore again. No more f-bombs. I have to do this with my ipod touch too but it easier. Ipod touch has a "delete all" button. So it's just one step, go figure.

LBPHeretic

I clear our my deleted emails from that folder every once in a while too. By the way, there is a way to delete them all at once and I will explain it below.

Once you are in the trash folder, you just need to press the Menu button and choose Delete and you see a check marks on the side of each email. Press the Menu button again, and you can choose to select them all and delete in one fell swoop.

__________________

balluny

I've been getting a low memory message too. And this hasn't been the first time. I usually end up deleting some application. But this makes me mad, because I know people who have a lot more apps that I do and they don't get these messages. I just went and cleared out the deleted mail from 1 of my e-mail accounts (88 messages in trash) and it got rid of my low memory message.

Thank you all for that suggestion!

LBPHeretic

Well, newer handsets have quite a lot more internal storage space than the venerable Sprint HTC Hero does. With a stock ROM running Android 2.1 with HTC Sense, you are probably looking at around 120 MB to 130 MB of free internal storage for your apps and so forth.

In contrast, my Sprint HTC EVO 3D has well over 1.2 GB of internal storage on its stock ROM. Another thing to think about is moving apps to the microSD card if you happen to be rooted and running an Android 2.2+ ROM. That will greatly increase your ability to store more apps. I hope this information helps you out.

mslisaj

Well Gentlemen, I have resurrected this old thread as I got my first low memory warning this morning since I installed the ROM I'm running about a year and a half ago. I started this thread back in February as I was aware again that my memory was disappearing and my HTC Mail App was growing. So today I installed K9Mail and dumped Data and Cache from the HTC Mail. I instantly got 30 MB's of memory back and my phone is snappy again. I always suspected this was my problem and this was, according to TT Back Up the biggest memory user on the system. Now that I have K9 I have notice that it handles mail a lot differently then the HTC Mail. It handles everything from the server instead of putting it all on the phone. Besides I absolutely love the K9 system. So for those that may read this that have rooted phones. Use Titanium to do a force close on the HTC Mail App. Dump all the Data and Cache and install K9 and breath new life into your phone. I should have done this two years ago.

Thanks again to you men that have really been there for me and help me sort this phone out. I know you're shaking your head's on how timid I am to do anything to it but when I have moved forward you have always been right. So I thank you for that.

Sincerely,

Lisa

Last edited by mslisaj; June 27th, 2012 at 10:09 PM.