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Old December 6th, 2009, 03:24 PM   #1 (permalink)
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Default how to change number of rings before vm picks up

Since this phone takes about 3 rings for us to hear it... is their a way to change how many rings before your voice mail picks up? It seems like sometimes i only have about 2 seconds to answer before the person has been sent to my VM.

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Old December 6th, 2009, 03:33 PM   #2 (permalink)
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This a network setting. I don't believe there is a way to change it. Sorry.
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Old December 6th, 2009, 04:27 PM   #3 (permalink)
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I'm not sure it's 100% network, as opposed to phone. My wife and I are both on Sprint's network. She gets a ring instantaneously on her MotoQ - and will hear 5 or 6 rings before voicemail. On my hero, I don't hear the ring until the 3rd or 4th ring and I only get 1 or 2 before voicemail. Same network, different phones = it must have something to do with the phone.
Just my non-technical two cents.
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This a network setting. I don't believe there is a way to change it. Sorry.
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Old December 6th, 2009, 04:45 PM   #4 (permalink)
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I think he was referring to the number of rings before a call is sent to VM as a network setting. As in Sprint controls the number of rings regardless of how many you hear on your end.
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Old December 6th, 2009, 04:57 PM   #5 (permalink)
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Thats not a good thing. I was a tmobile customer before and could control how many rings before vm picked up. Is there a way to turn vm off completely? I cant miss phone calls and its hard when this phone has a 3 ring lag at times.
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Old December 6th, 2009, 05:52 PM   #6 (permalink)
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I agree.. it's something that is making me seriously look at a different phone.. my contract with Verizon is up in 2 months.. at that time I WILL be leaving them for Sprint.. it's just a matter of which phone.. Hero or Moment.. both have their good points.. both have their bad.. However, like you I can't afford to miss calls (I do server support for hospitals).. now if anyone that has rooted their phone and installed one of the custom ROMS call be positive that it no longer lags on ringing.. then I'd have a very easy choice...

who knows... by the time I get out of my contract with Verizon.. they'll have the issue resolved.. until then I'll be lurking here and in the Moment forums..
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Old December 7th, 2009, 03:24 AM   #7 (permalink)
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You may be able to contact sprint and request extended ring time before vm picks up. worth a shot to at least try and see if something like that is available
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Old December 7th, 2009, 09:48 AM   #8 (permalink)
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There has to be a way. If you look in the contacts, there is an option to send caller directly to voicemail with no rings. If it can be changed to no rings, we should be able to add one or two.
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Old December 7th, 2009, 09:54 AM   #9 (permalink)
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Originally Posted by flmike73 View Post
There has to be a way. If you look in the contacts, there is an option to send caller directly to voicemail with no rings. If it can be changed to no rings, we should be able to add one or two.
Typically all the No Ring option means is that it's just going to push it to your voicemail once it gets to your physical phone. It will still ring on the callers end while getting the call to your phone.
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Old December 7th, 2009, 12:09 PM   #10 (permalink)
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According to the Sprint rep I spoke to, this is not an option. I did have it with the Nextel side of Sprint, and I lost that option when I got the Hero.

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You may be able to contact sprint and request extended ring time before vm picks up. worth a shot to at least try and see if something like that is available
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Old December 7th, 2009, 01:41 PM   #11 (permalink)
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I believe the solution is posted here:

http://androidforums.com/sprint-htc-hero/19422-ringer-lag-rings-other-end-few-times-before-ringing-hero.html


Takes a bit of work being on the phone with Sprint, but it seems to help those who have tried it.
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Last edited by MinimalistChris; December 7th, 2009 at 01:50 PM. Reason: fixed link
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Old December 7th, 2009, 01:47 PM   #12 (permalink)
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^link doesn't work.

Edit: Correct link - http://androidforums.com/sprint-htc-hero/19422-ringer-lag-rings-other-end-few-times-before-ringing-hero.html
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Old December 7th, 2009, 01:51 PM   #13 (permalink)
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^^^ fixed my link above.
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Old December 7th, 2009, 01:58 PM   #14 (permalink)
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Appears to be quality information, thanks!!
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Old April 26th, 2012, 02:29 PM   #15 (permalink)
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Originally Posted by MinimalistChris View Post
I believe the solution is posted here:

http://androidforums.com/sprint-htc-hero/19422-ringer-lag-rings-other-end-few-times-before-ringing-hero.html


Takes a bit of work being on the phone with Sprint, but it seems to help those who have tried it.

I just got off the phone with Sprint. They changed the number of rings before voicmail picks up.
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The Sprint HTC Hero was announced on September 3rd, 2009, making Sprint the 2nd American mobile carrier to offer a phone based on Google's Android operating system. While HTC had already launched the Hero, making it available on European carrie... Read More



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