No 'CHECK NOW' button on Hero

jaseism · July 18th, 2010, 01:32 PM

I am keen to upgrade to Android 2.1 but have no 'Check Now' button in the 'About Phone' menu. I am running Firmware 1.5 and Software v.1.0.0.A6288. How to I upgrade on my T-Mobile branded device? Is the best way to download the T-Mobile software direct from the HTC website?

Xyro · July 18th, 2010, 01:42 PM

Have you got 2.1 update-1 yet? You won't have the Check Now button until you receive part one of the update.

You can make the phone check for updates by skipping the date ahead by two weeks.

jaseism · July 18th, 2010, 01:45 PM

I havent got the 2.1 update yet.

I tired putting the date ahead yesterday but received nothing. Maybe i didnt give it long enough. How long would it take to send the notification to my phone or does it depend entirely on T-mobile?

jonous101 · July 18th, 2010, 07:32 PM

I put my date forward by a month and waited several hours and i didn't get a message about updating either. I just put my date back - only thing i want out of this 2.1 is to transfer files via bluetooth to other phones.

jaseism · July 19th, 2010, 03:16 AM

Xyro, I have had no luck with the date tactic, so, I'm gonna bite the bullet this week and follow the steps on the HTC website...

HTC Hero - ROM upgrade for HTC Hero (T-Mobile G2 )

I will post my results later in the week....

Stike Vomit · July 19th, 2010, 03:17 AM

Try putting the date forward by 1 year - it worked immediately for me. Previously I'd tried putting it forward by 2 weeks, and then by a month or two, without any success.

Xyro · July 19th, 2010, 05:40 AM

Make sure you have it set up to check for updates in the settings.

That firmware you linked to is the old 1. 5 that you've already got.

jaseism · July 19th, 2010, 06:22 AM

It's set to automatically update. The build number on my device is 1.76.110.6 whereas the one on the link is 2.73.110.26. Isn't this the latest one?

Xyro · July 19th, 2010, 06:26 AM

You're on really old firmware. 2.73 is still Android 1.5, just a more recent version than yours. Build numbers for 2.1 all start with 3, like: 3.X.X.X

Updating to that may well help get the OTA update, but it will wipe all your data off the phone.

jaseism · July 19th, 2010, 06:39 AM

I'll try the update in the hope that it will give me the OTA option. I'll back up what i need to but i aim to have 2.1 by the end of the week.

simplysquare · July 19th, 2010, 09:51 AM

Quote:

Originally Posted by Xyro

.....but it will wipe all your data off the phone.

does that include contacts saved to the sim card?

Xyro · July 19th, 2010, 12:21 PM

No, the sim card, SD card and anything backed up online is safe.

jaseism · July 20th, 2010, 02:46 AM

I have used contact2sim to back up the contacts saved to the device.

jaseism · July 21st, 2010, 11:22 AM

Well.....I downloaded the update from the link in my earlier post. As soon as this was installed, I was prompted to install an update which was also successful. I then tried the software update which said that I was up-to-date (with V1.5). I found out through the T-mobile forum that they had taken the 2.1 OTA update down temporarily, however, at lunchtime today, the update was up again and I now have 2.1 installed problem free.

Xyro · July 21st, 2010, 01:24 PM

Cool

I don't think that's the first time I've heard of T-Mobile doing that. I wonder why it's necessary?

Enjoy 2.1