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Old August 10th, 2010, 08:49 AM   #1 (permalink)
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Default NEW Software Upgrade for Hero

Hello peeps.

Haven't seen this mentioned anywhere (apologies if I've missed it) but I randomly thought I'd check for updates on my unbranded Hero and something actually came up!

It's a G-Sensor calibration tool so nothing exciting but I wasn't expecting anything ever again after getting 2.1!

Screen:



I had no data loss problems whatsoever during the update.

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Nice new updating screen too:



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Will post what's happened after the update completes.

Update:

Took about five minutes for the device to fully reboot into the phone after the progress bar reached the end so don't be tempted to turn it off during this process.

I was then presented with this screen:


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And within Settings> Sound & display you now have:


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And:


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Old August 10th, 2010, 09:17 AM   #2 (permalink)
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Ooooo, just done a check for updates (manually) myself and it's now downloading.....good spot
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Old August 10th, 2010, 10:33 AM   #3 (permalink)
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Nothing here (Orange 2.1)
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Old August 10th, 2010, 11:12 AM   #4 (permalink)
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how do you check for updates manually ?
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Old August 10th, 2010, 11:56 AM   #5 (permalink)
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Newb question but what does this G-Sensor calibration tool do?
Is it even worth updating to my phone?
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Old August 10th, 2010, 12:12 PM   #6 (permalink)
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Nothing new on my Orange, 2.1 either. Though I'm pretty sure I had that calibration thing already from 1.5... or did I lose it with the update and not notice?
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Old August 10th, 2010, 12:19 PM   #7 (permalink)
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Erm... this has always been there, hasn't it? I've seen it before, anyway... maybe it just wasn't on unbranded units...

(Orange 2.1 updates are numbered 3.35XXX so, I guess, are set after this one...)
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Old August 10th, 2010, 12:33 PM   #8 (permalink)
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Quote:
Originally Posted by adz63 View Post
how do you check for updates manually ?
Since you're on 1.5 and i am guessing you're running stock 1.5 (3's version) then the option isn't there. It's only on unlocked/generic roms i think
Quote:
Originally Posted by revolt1977 View Post
Newb question but what does this G-Sensor calibration tool do?
Is it even worth updating to my phone?
It's like in the images, it's a kinda spirit level and when the phone's apps use tilt it aids that
Quote:
Originally Posted by zark View Post
Nothing new on my Orange, 2.1 either. Though I'm pretty sure I had that calibration thing already from 1.5... or did I lose it with the update and not notice?
Calibration tool is missing from 2.1. It was in 1.5, there was a thread from a member on here who was none too pleased, contacted HTC. Perhaps it's his and other's efforts we have it.
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Originally Posted by mred2000 View Post
Erm... this has always been there, hasn't it? I've seen it before, anyway... maybe it just wasn't on unbranded units...

(Orange 2.1 updates are numbered 3.35XXX so, I guess, are set after this one...)
Again, it was in 1.5 but was missing from the 1st releases of 2.1
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Old August 10th, 2010, 03:47 PM   #9 (permalink)
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I've just updated to this calibration tool and it's wiped the clock,and numerous other widgets from my home screens.
My advice is make sure you save the theme before you do it.
I know it's hardly something major but it's a bit of a pain once you have all your screens set up how you like them and they get wiped.
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Old August 10th, 2010, 04:35 PM   #10 (permalink)
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Any Slovak/Czech who got this update or all from UK? (the old trick with the date doesnt work for me )
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Old August 11th, 2010, 05:15 AM   #11 (permalink)
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Its great having an g-calibration, when half of the htc widget are missing...

The Clock, and Calender widget from HTC disapeared from the homescreens and arent available in the add menu either. (I'm not able to get them even with the update function).

Any Ideas? Would like to have my widgets back.
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Old August 11th, 2010, 05:26 AM   #12 (permalink)
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Okay, so maybe I should have looked before I posted last - This already does exist in the Orange 2.1 update...

(Can't help with the widgets)
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Old August 11th, 2010, 05:28 AM   #13 (permalink)
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Quote:
Originally Posted by mystastian View Post
Its great having an g-calibration, when half of the htc widget are missing...

The Clock, and Calender widget from HTC disapeared from the homescreens and arent available in the add menu either. (I'm not able to get them even with the update function).

Any Ideas? Would like to have my widgets back.

Which country you are from? I want the G-sensor too.
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Old August 17th, 2010, 04:03 AM   #14 (permalink)
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So today I got an answer (for my 2 months old question) from htc that the FOTA is getting official, asked her if she can give me more info. Will see . I still dont have it though. Anyone got it?
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Old August 19th, 2010, 07:32 PM   #15 (permalink)
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Got it, downloaded it, installed it.

Now it stalled on the startup screen.
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Old August 19th, 2010, 07:38 PM   #16 (permalink)
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Ah I got it too (after installing I rooted back ) (Slovakia , Stock 2.1, Unbranded rooted with 1 click) but it didnt stall. It took it half an hour to install. I think when rebooting 10-15 mins. (Someone said its erasing the cache.)

How long you waited?
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Old August 19th, 2010, 07:41 PM   #17 (permalink)
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That's the thing, 20-something minutes and nothing.

Removed the battery, started it up again - the same. HERO logo and nothing.
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Old August 19th, 2010, 07:45 PM   #18 (permalink)
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Hmm, give it 25 ? No idea what else I could tell you .

Just checked my logs I wrote to a friend about the progress. So 30 mins the install. And 20 mins for the logo with "quietly brilliant" .

Give it more time. I guess you have nothing to loose. Till the experts come
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Old August 19th, 2010, 07:47 PM   #19 (permalink)
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I don't even get to the "quietly annoy... i mean, brilliant" sign.

It's on, I'll let it work for some half an hour and see what happens.
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Old August 19th, 2010, 07:49 PM   #20 (permalink)
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lol :P (okay I dont remember which it was (was white thats all I know for sure) I wouldnt bet my hand on it ) But write how it gone after the 30 mins.
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Old August 19th, 2010, 07:53 PM   #21 (permalink)
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Yeah, it's "quietly brilliant", I just modified it a bit

Restarted it, this time on the charger. We'll see what happens.

EDIT: Jesus H. Christ this is taking forever.

EDIT 2: so, ok, apparently, this update killed my phone. I'm going to drink someone's blood at HTC.
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Old August 20th, 2010, 12:38 AM   #22 (permalink)
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how to update HTC manually?
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Old August 20th, 2010, 12:39 AM   #23 (permalink)
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Quote:
Originally Posted by adz63 View Post
how do you check for updates manually ?
how to check updates manually??
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Old August 20th, 2010, 01:21 AM   #24 (permalink)
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Quote:
Originally Posted by rayzzle08 View Post
how to check updates manually??

If you have 2.1

Settings >>> About Phone >>> System software Updates >>> Check now
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Old August 20th, 2010, 03:42 AM   #25 (permalink)
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Quote:
Originally Posted by mystastian View Post
Its great having an g-calibration, when half of the htc widget are missing...

The Clock, and Calender widget from HTC disapeared from the homescreens and arent available in the add menu either. (I'm not able to get them even with the update function).

Any Ideas? Would like to have my widgets back.
when home screen is shown, menu-settings-programs-administer programs,in there find htc sense and press clear data,same for the weather widget in there , then you will get it back!
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Old August 20th, 2010, 05:17 AM   #26 (permalink)
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OK guys, I am back. I got a response from HTC customer service after searching for solutions and trying literally everything (including what HTC told me to do). If your phone gets stuck on the HERO logo after this last update, you can try what I did.

1. Go to HTC Hero - ROM Upgrade for HTC Hero and download the RUU version of the software (2.73 - so yeah, it's 1.5 alright).

2. Boot your phone into the bootloader - hold down the VOLUME DOWN key and then press POWER (or hold it for a bit) for the phone to boot up. It will boot into the bootloader.

3. Press the BACK key to switch the phone to FASTBOOT mode.

4. Connect the USB cable. Drivers should get installed to your PC (check in Device Manager under Android Phone) and the FASTBOOT on the phone should change to FASTBOOT USB.

5. Run the .exe file from step #1 and follow the instructions. You should see the installation process on your phone.


NOTE: do this only if you can't start up your phone any other way as this downgrades the software AND wipes all your data!!!

EDIT #1: if you got this problem from updating to the latest update, DO NOT UPDATE AGAIN IF YOU GET YOUR HERO WORKING!

EDIT #2: if you get ERROR170 when trying to update the ROM, uninstall and reinstall HTC Sync.
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Old August 20th, 2010, 01:20 PM   #27 (permalink)
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So run the update and now i've lost my clock and calendar widgets, as well as others.

Anyway of getting them back?
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Old August 20th, 2010, 01:26 PM   #28 (permalink)
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Quote:
Originally Posted by toocoldhere View Post
So run the update and now i've lost my clock and calendar widgets, as well as others.

Anyway of getting them back?
As pdrhan tried to say NEW Software Upgrade for Hero

Just erase the cache/data of the htc sense (settings >>>aplications>>> manage aplications>>> find htc sense and erase the cache/data you will loose the sense settings but the widgets should come back)
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Old August 20th, 2010, 01:28 PM   #29 (permalink)
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What, am I the only one who got the botched update?
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Old August 20th, 2010, 01:30 PM   #30 (permalink)
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Quote:
Originally Posted by robogo View Post
What, am I the only one who got the botched update?
yes . And I even had a rooted rom with some changes which I reverted before update. (as I write in another thread :P)

You have stock unbranded or?
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Old August 20th, 2010, 02:24 PM   #31 (permalink)
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Ahh thought it would be something decent, like Apps2SD. Oh well.
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Old August 20th, 2010, 02:27 PM   #32 (permalink)
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Ahh thought it would be something decent, like Apps2SD. Oh well.
LOOOOL good one
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Old August 21st, 2010, 03:20 AM   #33 (permalink)
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Quote:
Originally Posted by nedamdam View Post
You have stock unbranded or?
Yep, stock unbranded Hero locked to Tele2.

But I'm not so sure what's the problem anymore. I thought one of my apps may be causing the problem, but the same happened to a fresh, clean installation, previously factory reset with data and cache wiped.

Sent a ticket to HTC, waiting for a response.
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Old August 21st, 2010, 03:23 AM   #34 (permalink)
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Maybe the "locked to Tele2" if there is nothing else other as to others working heroes. Are you sure they dont add some of their menus - settings? I would contact Tele2 also if I was you, just in case you are not alone on your network.
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Old August 21st, 2010, 01:25 PM   #35 (permalink)
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Quote:
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Maybe the "locked to Tele2" if there is nothing else other as to others working heroes. Are you sure they dont add some of their menus - settings? I would contact Tele2 also if I was you, just in case you are not alone on your network.
Nope, definitely not it. The phone is not branded or modified in any way, it's a stock Hero running 2.1 at the moment. Currently, most of the stuff is back up on the phone and it's working fine.

But this time I won't apply the last update. Oh, hell no!
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Old August 21st, 2010, 01:29 PM   #36 (permalink)
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Quote:
Originally Posted by robogo View Post
But this time I won't apply the last update. Oh, hell no!
DO IT (nah dont , but do :P)

Btw you didnt contact Tele2 right?
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Old August 21st, 2010, 06:15 PM   #37 (permalink)
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There's no reason to contact them. Why?

EDIT: I e-mailed HTC Support to ask them if they know what on Earth is going on.
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Old August 21st, 2010, 06:18 PM   #38 (permalink)
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Quote:
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There's no reason to contact them. Why?
Till now you are the only one having trouble with this update (not counting ppl in which rooted and made changes to their roms)
And since your android is fine - working. Maybe it could have something to do with your carrier . And asking them you might get an answer of not updating till htc doesnt fix something for you.

Was just an idea
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Old August 22nd, 2010, 04:35 AM   #39 (permalink)
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I lost all my HTC widgets in this upgrade. However they all became available again when I used the search for more HTC widgets thing at the top of the widget page. I looked at one i already had installed. When i returned they were all back for selection.

Hope that helps
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Old August 22nd, 2010, 06:59 PM   #40 (permalink)
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Quote:
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Was just an idea
Much appreciated I'm gonna wait for the response from HTC, and we'll go from there
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Old August 22nd, 2010, 07:14 PM   #41 (permalink)
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Quote:
Originally Posted by robogo View Post
Much appreciated I'm gonna wait for the response from HTC, and we'll go from there
By any chance, did Michaela write you from htc?

Anyway good luck with that . With one of my issues their response time was 2 months since posting the ticket there (was the first reaction, like "we got your ticket"). But they responded , with this update actually :P . Was kinda funny I forgot I had the ticket there and in my mail a week ago "Hello etc etc. New update etc etc"


Now I am waiting the third week for a response to my other ticket (exchanged already several mails). Btw the response of the rep is nice (Fast and she is nice). The tech guys aint that fast or so nice for that mattter (when they think they cleared you)

So I am not completely OT. Anyone noticed something else then just having the calibration(and "missing" widgets)? (I mean the update patched every app)
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Old August 23rd, 2010, 03:05 PM   #42 (permalink)
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This G-Sensor calibration tool was there all the time.
How can I get it without update???
Install Any Cut application from the Market. Run it. Choose "New shortcut" and after that "Activity". Now, you get a list of your phone activities in alphabeticaly order. And... G-sensor Calibration should appear... select it (don't forget to make some room on the home screen before that)... and you're done!!!
No update, just a small application, but very useful after all!
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Old August 23rd, 2010, 03:17 PM   #43 (permalink)
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This G-Sensor calibration tool was there all the time.
How can I get it without update???
Install Any Cut application from the Market. Run it. Choose "New shortcut" and after that "Activity". Now, you get a list of your phone activities in alphabeticaly order. And... G-sensor Calibration should appear... select it (don't forget to make some room on the home screen before that)... and you're done!!!
No update, just a small application, but very useful after all!
Not sure that htc would make such a mistake stating that they didnt include it and it was always there. You have an unbranded HERO STOCK rom right? No Orange, T-mobile bla bla. Just a stock unbranded from none carrier?

If so does it save the calibration settings? Just try to calibrate it holding it in different positions and test if it remembers the position.
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Old August 23rd, 2010, 03:27 PM   #44 (permalink)
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Not sure that htc would make such a mistake stating that they didnt include it and it was always there. You have an unbranded HERO STOCK rom right? No Orange, T-mobile bla bla. Just a stock unbranded from none carrier?

If so does it save the calibration settings? Just try to calibrate it holding it in different positions and test if it remembers the position.
Got it from Orange.
I test it over and over and is not a joke. It does the job.
I think this update is just to point that (like a shortcut).
It's... quietly brilliant isn't it?
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Old August 23rd, 2010, 03:31 PM   #45 (permalink)
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Got it from Orange
As I asked you if you have an unbranded one, was because I read in this or a thread on XDA (not sure) that the Orange ROM already HAD the calibration.
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Old August 23rd, 2010, 03:42 PM   #46 (permalink)
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As I asked you if you have an unbranded one, was because I read in this or a thread on XDA (not sure) that the Orange ROM already HAD the calibration.
Lucky me!
Even so, I received the upgrade notification, but I didn't download it.
I think everybody should try this before upgrading...
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Old August 23rd, 2010, 03:45 PM   #47 (permalink)
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Well yeah . If its really the case that it was always there. Just not as a shortcut, would be funny

AND IF ITS REALLY THE CASE. WHY THE .... YOU DIDNT TELL US EARLIER?!!!!!!!!!!!!


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Old August 23rd, 2010, 06:11 PM   #48 (permalink)
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Well, here I am.

Even folks at HTC say it's an uncommon issue for the phone to freeze up like that during reboot from an update install.

And, of course, there's nothing new they've advised me to do and that I haven't already tried. And I really don't feel like resurrecting my phone for the third time, it was stressful enough the first two times. Plus, I am always on the move and can't afford to be phoneless.

Is the sensor calibration the only thing in this last update?
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Old August 24th, 2010, 01:21 AM   #49 (permalink)
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Well, here I am.

Even folks at HTC say it's an uncommon issue for the phone to freeze up like that during reboot from an update install.

And, of course, there's nothing new they've advised me to do and that I haven't already tried. And I really don't feel like resurrecting my phone for the third time, it was stressful enough the first two times. Plus, I am always on the move and can't afford to be phoneless.

Is the sensor calibration the only thing in this last update?
Try this (must have 2.1):
Quote:
Originally Posted by scaparici View Post
This G-Sensor calibration tool was there all the time.
How can I get it without update???
Install Any Cut application from the Market. Run it. Choose "New shortcut" and after that "Activity". Now, you get a list of your phone activities in alphabeticaly order. And... G-sensor Calibration should appear... select it (don't forget to make some room on the home screen before that)... and you're done!!!
No update, just a small application, but very useful after all!
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Old August 24th, 2010, 04:09 AM   #50 (permalink)
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Is the sensor calibration the only thing in this last update?
As far as the ppl say no. It patches all apps but no idea with what. But the kernel/radio stays the same. (Some say its faster, but I would say just cuz it erases the cache after longer use it gets slower again)

Do the thing that scaparici says

And since you said you tried everything I suppose you called your carrier right?
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