Go Back   Android Forums > Android Phones > HTC Hero

test: Reply
 
LinkBack Thread Tools
Old December 6th, 2009, 03:32 PM   #1 (permalink)
Member
Thread Author (OP)
 
Join Date: Oct 2009
Posts: 336
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 29 Times in 11 Posts
Default Screen not as responsive when on flat surface

Its strange how when the hero is lying flat on the table, the screen is less responsive then when in your hand.

The stranger thing is, if you put another finger on bar of the phone where the 4 buttons are located, it becomes perfectly responsive, and as soon as you let your other finger go, it becomes unresponsive again. (try it by typing lightly and it wont register, then touch the face of the phone and try the same typing and it registers easily)

Anyone know why? Also if I'm the only one with this issue.

Advertisements
__________________
(Had a HTC Hero)
HTC Desire (GSM) T-mobile, unlocked
Quazar is offline  
Reply With Quote
sponsored links
Old December 6th, 2009, 03:47 PM   #2 (permalink)
Member
 
LABRAT's Avatar
 
Join Date: Oct 2009
Location: Burnley UK
Posts: 120
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 4 Times in 2 Posts
Default

Mines the same. No idea why...
LABRAT is offline  
Reply With Quote
Old December 6th, 2009, 05:09 PM   #3 (permalink)
Member
Thread Author (OP)
 
Join Date: Oct 2009
Posts: 336
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 29 Times in 11 Posts
Default

It is strange, and its annoying having to touch the button bar and the touchscreen whenever my phone is on my desk!
Wonder if its a software issue or hardware.
Quazar is offline  
Reply With Quote
Old December 6th, 2009, 05:11 PM   #4 (permalink)
Senior Member
 
BiGMERF's Avatar
 
Join Date: Dec 2009
Location: Florida
Posts: 6,080
 
Device(s): Transformer Prime and GSM Galaxy Nexus
Carrier: Not Provided

Thanks: 57
Thanked 273 Times in 208 Posts
Send a message via AIM to BiGMERF Send a message via Yahoo to BiGMERF Tainosolja@gmail.com
Default

i notice that with my phone as well... its a bit of a pain when i have it in the car cradle and im trying to enter an adress into google maps.. i have to pull the phone from the cradle
BiGMERF is offline  
Reply With Quote
Old December 6th, 2009, 05:19 PM   #5 (permalink)
Member
Thread Author (OP)
 
Join Date: Oct 2009
Posts: 336
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 29 Times in 11 Posts
Default

wouldnt it be vertically standing if on a cradle though?
My issue is only when its on a flat surface.
Quazar is offline  
Reply With Quote
Old December 7th, 2009, 05:13 AM   #6 (permalink)
Member
 
Join Date: Dec 2009
Location: Brno, CZ
Posts: 134
 
Device(s): HTC Desire S
Carrier: Not Provided

Thanks: 0
Thanked 6 Times in 6 Posts
Default

I've not noticed this effect at all, at least not when the phone is on a flat surface but I have noticed it when in a car cradle. I put this down to the angle of my finger when reaching forward and the amount of it in contact with the screen as opposed to using a 'flat' thumb print when held in my hand. If I adjust the angle of my finger when the phone is in the cradle to be a bit flatter and upward pointing, as opposed to straight out end on, then it works fine. Maybe some of you are seeing a similar effect when the phone is laid down?

Edit - I've just retested this with typing and the phone laid down and, bizarrely, you seem to be right, partly at least. Without changing the angle of approach or amount of finger in contact and typing is troublesome mostly (if not only) on the right hand side (backspace, L, P) but as soon as I rest another finger between the home and menu buttons, it works perfectly. Most odd.
Hrochnick is offline  
Last edited by Hrochnick; December 7th, 2009 at 05:23 AM.
Reply With Quote
Old December 7th, 2009, 05:26 AM   #7 (permalink)
Check six!
 
Slug's Avatar
 
Join Date: Aug 2009
Location: Inverness, UK
Gender: Male
Posts: 17,955
 
Device(s): Sony Xperia Z
Carrier: EE

Thanks: 2,752
Thanked 11,428 Times in 5,797 Posts
Send a message via Skype™ to Slug slugbrem@gmail.com
Default

Quote:
Originally Posted by Quazar View Post
The stranger thing is, if you put another finger on bar of the phone where the 4 buttons are located, it becomes perfectly responsive, and as soon as you let your other finger go, it becomes unresponsive again.

Anyone know why? Also if I'm the only one with this issue.
It's due to the capacitive display I think. You need to 'ground' yourself to the casing.
Slug is offline  
Last edited by Slug; December 7th, 2009 at 05:26 AM.
Reply With Quote
Old December 7th, 2009, 05:29 AM   #8 (permalink)
Lover
 
lekky's Avatar
 
Join Date: Oct 2009
Location: Manchester UK
Posts: 5,252
 
Device(s): Asus EeePad Transformer - Samsung Galaxy Mini - SE Xperia Arc - SE Xperia Play - Samsung Galaxy SII
Carrier: Not Provided

Thanks: 59
Thanked 1,295 Times in 490 Posts
Default

Some people mentioned that this may be due to the fact that you are not actually holding the phone, something to do with how capacitive screen works.

Don't know how capacitive works, but when you are holding the phone, it does seem to be more responsive.
lekky is offline  
Reply With Quote
Old December 7th, 2009, 06:41 AM   #9 (permalink)
Junior Member
 
Join Date: Oct 2009
Location: UK
Posts: 53
 
Device(s): HTC Hero (well.. T-Mobile G2 Touch)
Carrier: Not Provided

Thanks: 4
Thanked 3 Times in 2 Posts
Default

I had this problem, but then I upgraded to the new ROM (a few months ago, from the T-Mobile website) and that seemed to help.
mjcritchie is offline  
Reply With Quote
Old December 7th, 2009, 07:39 AM   #10 (permalink)
New Member
 
Join Date: Nov 2009
Location: Swindon, UK
Posts: 9
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

It's (and speaking without any knowledge of how these things work) definitely something to do with the nature of the display. I'd been blaming it on the fact I calibrated the screen while holding it upright but now I've tried Quazar's suggestion it's definitely more responsive when grounded by touching the button area. Weird.
richabramsuk is offline  
Reply With Quote
sponsored links
Old December 7th, 2009, 10:29 AM   #11 (permalink)
Junior Member
 
Join Date: Nov 2009
Location: Cheshire, UK
Posts: 68
 
Device(s): HTC Hero - sim free
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 2 Posts
Default

I believe it's a capacitive screen issue - you need to ground the phone (either by holding it or just resting another finger on any part of the casing) to let it properly 'see' screen touches. iSheep owning friends say their screens also become more responsive when the phone is in their hand.

A side issue of nice capacitive screens I guess.
MattW is offline  
Reply With Quote
Old December 7th, 2009, 04:42 PM   #12 (permalink)
Member
Thread Author (OP)
 
Join Date: Oct 2009
Posts: 336
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 29 Times in 11 Posts
Default

My phone has a crystal case on, so I'm never actually touching the phone even when I'm holding it. So how can I be grounding it when its upright?
Quazar is offline  
Reply With Quote
Old December 7th, 2009, 05:10 PM   #13 (permalink)
Lover
 
lekky's Avatar
 
Join Date: Oct 2009
Location: Manchester UK
Posts: 5,252
 
Device(s): Asus EeePad Transformer - Samsung Galaxy Mini - SE Xperia Arc - SE Xperia Play - Samsung Galaxy SII
Carrier: Not Provided

Thanks: 59
Thanked 1,295 Times in 490 Posts
Default

Quote:
Originally Posted by Quazar View Post
My phone has a crystal case on, so I'm never actually touching the phone even when I'm holding it. So how can I be grounding it when its upright?
I wonder if the case affects it that much really, I have a shield casing and holding that its still very sensitive.
lekky is offline  
Reply With Quote
Old December 7th, 2009, 09:53 PM   #14 (permalink)
Member
Thread Author (OP)
 
Join Date: Oct 2009
Posts: 336
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 29 Times in 11 Posts
Default

The case does not affect it, screen is very responsive when upright, strange bug!
Quazar is offline  
Reply With Quote
Old December 8th, 2009, 01:29 AM   #15 (permalink)
Junior Member
 
Join Date: Nov 2009
Location: Cheshire, UK
Posts: 68
 
Device(s): HTC Hero - sim free
Carrier: Not Provided

Thanks: 1
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by Quazar View Post
My phone has a crystal case on, so I'm never actually touching the phone even when I'm holding it. So how can I be grounding it when its upright?
Upright has nothing to do with it - just that it's in your hand. You don't actually have to be in physical contact with the phone casing, it's enough to just have the phone very near you (i.e. an add-on casing won't matter) for the capacitance to work. It's not really a 'ground' in the true sense of the word - more of a capacitive circuit.
MattW is offline  
Reply With Quote
Old December 8th, 2009, 03:37 AM   #16 (permalink)
Junior Member
 
Join Date: Oct 2009
Posts: 27
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I don't have this issue, it works perfectly when lying on the table. Sounds wierd
rice is offline  
Reply With Quote
Old December 8th, 2009, 06:52 AM   #17 (permalink)
New Member
 
Join Date: Oct 2009
Posts: 8
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

i too find this when it's on my desk at work
makes it so much harder to just read a message quickly without actually picking the phone up
readerd is offline  
Reply With Quote
Old December 8th, 2009, 07:50 AM   #18 (permalink)
Junior Member
 
jigjags's Avatar
 
Join Date: Nov 2009
Location: Hyde UK
Posts: 27
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 3 Posts
Default

i read somewhere that capacative screens work on magnetic/electric impulses thats hy you cant use a stylus etc. so that is why it works 100 times better when you are holding it and you can complete the circuit.
try it flat on your hand and it works perfectly but flat on a wooden surface and its no good.

Quote

"In the capacitive system, a layer that stores electrical charge is placed on the glass panel of the monitor. When a user touches the monitor with his or her finger, some of the charge is transferred to the user, so the charge on the capacitive layer decreases. This decrease is measured in circuits located at each corner of the monitor. The computer calculates, from the relative differences in charge at each corner, exactly where the touch event took place and then relays that information to the touch-screen driver software. "
__________________
Love my Xoom
jigjags is offline  
Reply With Quote
Old December 8th, 2009, 12:02 PM   #19 (permalink)
Member
 
Join Date: Oct 2009
Posts: 124
 
Device(s): HERO
Carrier: Not Provided

Thanks: 0
Thanked 9 Times in 6 Posts
Default

Wow, thanks for that info. Makes sense now when you think about it.

I still get annoyed why I have to press, press, PRESS, PPRREESSS buttons when the phone is lying flat on my desk, but at least now I know why.
__________________
Sprint Evo +
(haven't decided which rom yet) =
---------------------------------
(most likely) Awesome
mkhopper is offline  
Reply With Quote
Old December 8th, 2009, 12:22 PM   #20 (permalink)
Junior Member
 
jigjags's Avatar
 
Join Date: Nov 2009
Location: Hyde UK
Posts: 27
 
Device(s):
Carrier: Not Provided

Thanks: 1
Thanked 3 Times in 3 Posts
Default

works on your desk if you have charger or usb cable in complete circuit :O)
jigjags is offline  
Reply With Quote
sponsored links
Old December 8th, 2009, 08:38 PM   #21 (permalink)
Member
Thread Author (OP)
 
Join Date: Oct 2009
Posts: 336
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 29 Times in 11 Posts
Default

Interesting, I'm already used to touching the button bar when using it on a flat surface anyway.
Quazar is offline  
Reply With Quote
Old December 9th, 2009, 05:37 PM   #22 (permalink)
Junior Member
 
fantasytozi's Avatar
 
Join Date: Nov 2009
Location: Oxford, UK
Posts: 32
 
Device(s): Dell Streak soon :D
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

It's strange that I dont have this kind of problem. The screen is responsive even when I lay it on my table.
Maybe because I do a g-sensor calibration when placing it on the table and typing calibration when holding in hand? Did anyone try this?
Have no idea if it makes sense or not
fantasytozi is offline  
Reply With Quote
Old December 9th, 2009, 09:37 PM   #23 (permalink)
Junior Member
 
Join Date: Nov 2009
Location: New York City
Posts: 67
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I read a review that spoke of a "special" stylus that work with our types of screens. Anyone know where to get one? I see some stylli on ebay that claim to be good for the hero, but none of them mention "capacitative" screens, or anything else that sounds like they are anything other than a rubber tipped pen. Hmmm.... Would a rubber tipped pen work?
Pete
NewYorkLaw is offline  
Reply With Quote
Old December 10th, 2009, 12:24 AM   #24 (permalink)
New Member
 
Join Date: Nov 2009
Posts: 3
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

This is due to capacitive dsplay of the hero.. lying on a surface the hero and the user have different grounding.. for accurate capacitive response u nid to have common grounding with the hero
android_d00kie is offline  
Reply With Quote
Old December 10th, 2009, 12:34 AM   #25 (permalink)
Junior Member
 
Join Date: Nov 2009
Posts: 46
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by NewYorkLaw View Post
I read a review that spoke of a "special" stylus that work with our types of screens. Anyone know where to get one? I see some stylli on ebay that claim to be good for the hero, but none of them mention "capacitative" screens, or anything else that sounds like they are anything other than a rubber tipped pen. Hmmm.... Would a rubber tipped pen work?
Pete
Googling for "capacitive stylus" gives a lot of hits, including this one from Maplins Capacitive Stylus : Accessories : Maplin
I've had phones with touchscreen and stylus for along while, and I had planned on getting one of these, but now I'm getting used to driving the Hero with my fingertips so I probably wont bother
petefoth is offline  
Reply With Quote
Old December 10th, 2009, 08:12 AM   #26 (permalink)
Junior Member
 
fantasytozi's Avatar
 
Join Date: Nov 2009
Location: Oxford, UK
Posts: 32
 
Device(s): Dell Streak soon :D
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try "Dagi Stylus" on Ebay, from Taiwan
fantasytozi is offline  
Reply With Quote
Old December 13th, 2009, 01:16 PM   #27 (permalink)
New Member
 
Join Date: Dec 2009
Posts: 6
 
Device(s): HTC Hero
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

Sorry to bump this but I was browsing and came across this. I just tried what you suggested and it happens to me as well! But hopefully it shouldn't be much of a big deal as I would normally type with the phone in my hand rather than flat on a surface anyways.

Although I do plan to use it as GPS navigation device in my car if the opportunity arises...
checazzo is offline  
Last edited by checazzo; December 13th, 2009 at 01:16 PM.
Reply With Quote
Old December 13th, 2009, 01:44 PM   #28 (permalink)
Member
 
darrinaltman's Avatar
 
Join Date: Oct 2009
Posts: 139
 
Device(s): Nexus One
Carrier: Not Provided

Thanks: 0
Thanked 3 Times in 2 Posts
Default

Just so you know, I had a Sprint Hero a Verizon Droid and now an unlocked Telus HTC Hero and all three had this problem. The Sprint Hero was the worst of the three.
darrinaltman is offline  
Reply With Quote
Old December 13th, 2009, 02:46 PM   #29 (permalink)
Check six!
 
Slug's Avatar
 
Join Date: Aug 2009
Location: Inverness, UK
Gender: Male
Posts: 17,955
 
Device(s): Sony Xperia Z
Carrier: EE

Thanks: 2,752
Thanked 11,428 Times in 5,797 Posts
Send a message via Skype™ to Slug slugbrem@gmail.com
Default

It's not a bug, it's a feature.
Slug is offline  
Reply With Quote
Old February 21st, 2010, 10:33 AM   #30 (permalink)
Member
Thread Author (OP)
 
Join Date: Oct 2009
Posts: 336
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 29 Times in 11 Posts
Default

I did a test.

To my shock, my sister has the t-mobile G2 touch and hers is totally responsive when not being held. Whereas my original HTC Hero is hardly responsive when not held.

A poster above also stated that after the t-mobile update their screen was responsive. So I reckon the t-mobile update somehow corrected this.

I reckon its an issue with the generic HTC Hero rom (off their site) and could hopefully be corrected in the next update.

Can anyone with a G2 touch confirm that their screen is responsive when not held?
Quazar is offline  
Reply With Quote
sponsored links
Old February 21st, 2010, 12:31 PM   #31 (permalink)
Senior Member
 
Join Date: Aug 2009
Location: UK
Posts: 595
 
Device(s): HTC,HERO. Rooted and with Villain Rom.
Carrier: Not Provided

Thanks: 14
Thanked 18 Times in 17 Posts
Default

I'm with Orange UK and ive just typed this one finger no problem.
andy d is offline  
Reply With Quote
Old February 21st, 2010, 01:19 PM   #32 (permalink)
Member
Thread Author (OP)
 
Join Date: Oct 2009
Posts: 336
 
Device(s):
Carrier: Not Provided

Thanks: 18
Thanked 29 Times in 11 Posts
Default

Quote:
Originally Posted by andy d View Post
I'm with Orange UK and ive just typed this one finger no problem.
One finger while the phone is on a flat surface?
Maybe both the t-mobile and orange roms had corrected this problem?
Quazar is offline  
Reply With Quote
Old February 21st, 2010, 05:56 PM   #33 (permalink)
Member
 
Join Date: Feb 2010
Location: USA
Posts: 122
 
Device(s): Unlocked HTC Hero GSM
Carrier: Not Provided

Thanks: 2
Thanked 6 Times in 6 Posts
Default

Im using a unlocked uk version and it has this problem. I find that the letters "a" and 'l" are the most unresponsive. Probably because their on the side more? "q" and "p" are also unresponsive but not as bad as "a" and "l". I thought i had a faulty phone when i first discovered this, but it didnt always happen. Guess its true that it needs to be grounded. Thanks for pointing this out.
walkinhotdog is offline  
Reply With Quote
Reply

HTC Hero
Current Rating:
Rate this Phone:

For tech lovers dreaming of a magical phone, HTC's 3rd Android Phone - the HTC Hero - seems poised to rescue the masses from mobile phone boredom. The design is a more sleek, sexy version of the HTC Dream and HTC Magic and both hardware and sof... Read More



Go Back   Android Forums > Android Phones > HTC Hero
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:01 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.