Go Back   Android Forums > Android Phones > HTC Hero

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old December 27th, 2009, 07:31 PM   #1 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2009
Posts: 61
 
Device(s): HTC Hero, HTC Desire HD
Carrier: Not Provided

Thanks: 6
Thanked 4 Times in 3 Posts
Thumbs down Phone contacts disappeared

All my 300 odd phone contacts disappeared without a trace, luckily I had synced earlier! Is this a common issue, does anyone know what happened?
Thanks

hero_101 is offline  
Reply With Quote
sponsored links
Old December 29th, 2009, 01:33 PM   #2 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2009
Posts: 61
 
Device(s): HTC Hero, HTC Desire HD
Carrier: Not Provided

Thanks: 6
Thanked 4 Times in 3 Posts
Default

Anyone?
hero_101 is offline  
Reply With Quote
Old December 29th, 2009, 04:55 PM   #3 (permalink)
Member
 
Join Date: Dec 2009
Location: London, UK
Posts: 180
 
Device(s): HTC Hero (Brown)
Carrier: Not Provided

Thanks: 0
Thanked 2 Times in 2 Posts
Default

Don't think it's a common issue otherwise there would probably be posts about it already.

Maybe a dodgy app? Or maybe it sync'd with google and erased...(assuming you deleted the contacts on google online at some point)
Bhav is offline  
Reply With Quote
Old December 29th, 2009, 07:50 PM   #4 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2009
Posts: 61
 
Device(s): HTC Hero, HTC Desire HD
Carrier: Not Provided

Thanks: 6
Thanked 4 Times in 3 Posts
Default

Hi, thanks for the reply, I have 3 sets of contacts, Phone, Google and Exchange, but only have phone active, and it totally disappeared! The google and exchange are there, but a bit scared if it would nuke the work exchange address book as well!!!
hero_101 is offline  
Reply With Quote
Old December 30th, 2009, 12:37 AM   #5 (permalink)
New Member
 
Join Date: Nov 2009
Posts: 13
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

You need to go under your settings and uncheck the sync contacts with Google. Because google doesn't have any of your contacts and when it tries to back them up, it doesn't create new ones, so it deletes them all.
xCasualty is offline  
Reply With Quote
Old December 30th, 2009, 10:06 AM   #6 (permalink)
Junior Member
Thread Author (OP)
 
Join Date: Dec 2009
Posts: 61
 
Device(s): HTC Hero, HTC Desire HD
Carrier: Not Provided

Thanks: 6
Thanked 4 Times in 3 Posts
Default

Thanks xCasulaty, but then would this mean that my Google contacts won't be backed up? Just very confusing, surprisingly the outlook calendar is still there, but contacts are gone. Just very confused as to how it works!
hero_101 is offline  
Reply With Quote
Old December 30th, 2009, 01:49 PM   #7 (permalink)
Member
 
HOTHEAD's Avatar
 
Join Date: Nov 2009
Posts: 127
 
Device(s):
Carrier: Not Provided

Thanks: 6
Thanked 19 Times in 14 Posts
Default

I have same problem
All of my "phone only" contacts have been removed from my contacts folder (which only showed after verizon moved my contact list). I still have all the FB and Gmail contacts.
I did a long hold on desktop and added a Phone contacts folder but how do I just add these to my contacts folder. Also I realize that there is a display option about only displaying contacts with numbers but my problem is the exact opposite.

Also is there any way to search your contacts when creating or forwarding a SMS or MMS?

I love the phone but are you serious..
HOTHEAD is offline  
Reply With Quote
Old December 30th, 2009, 01:54 PM   #8 (permalink)
Member
 
HOTHEAD's Avatar
 
Join Date: Nov 2009
Posts: 127
 
Device(s):
Carrier: Not Provided

Thanks: 6
Thanked 19 Times in 14 Posts
Default

WOW a little more search-foo and..
Quote:
Originally Posted by iPhone2Droid View Post
Not "dumb" at all, as many of us have been bitten by that one.

You can get to the same needed screen, either by tapping PHONE, then the CONTACTS tab; or, just tap the CONTACTS icon.

Once within that Contacts-focused screen, hit the menu key. Then, choose DISPLAY OPTIONS. You will see your gmail account address, preceded with a round silver arrow pointing to the right. Tapping that gmail addy opens a drop-down list, reflecting your groups. You'll likely see that MY CONTACTS is pre-selected. Just tap the group you want. You may need to scroll, as ALL OTHER CONTACTS is listed last.

Tip: if you want to use ALL contacts, and your list is long-ish, you may want to try freebie StarContact. Makes it much easier to get to your desired contact, via a few taps per searching. OR, go into the website for Google Contacts:
.............. gmail >>> Contacts (on left), or
.............. http://www.google.com/contacts
where you can rework your group assignments, including your favorites (Starred). Will save you some taps long-term.
It works, Thank you so much iPhone2Droid
HOTHEAD is offline  
Reply With Quote
Old March 25th, 2010, 10:51 AM   #9 (permalink)
New Member
 
Join Date: Mar 2010
Posts: 4
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 6 Times in 2 Posts
Default

Yes, I have the same problem. I have a Droid, but according to Motorola Level 3 Tech Support, this is a problem with the Android operating system. Here is how the bug works, as far as I understand it:

BTW, I have already used the excellant feature on Google to Find Duplicate Contacts and Merge them. That feature, on the Gmail web site, finds all the Contacts with the same name, and at your option, merges *all* the data into one Contact, so no data is lost.

The problem is on the phone, in my case on the Droid. On the Droid (apparently all Android phones?), it finds all records which have a common tel number and arbitrarily will only display one of them. (No one can accurately tell me which one it chooses to display BTW.) The ones which are hidden from display do not show up in any searches.


Try this: Create two Contacts, say for Joe and Mary, with the same work tel for both, but give them each a different mobile tel. (Now that's a realistic example, right?) Be sure to create the contacts in Gmail, not on the Droid -- it might make a difference. (All of my contacts were initially on Gmail and then synced onto the Droid -- again a realistic example since the Droid is a newer product than Gmail.)


Now, go to the Droid and try to search for Joe. Now, try to search for Mary. I believe you will find one but not the other. Big problem!


Here's another weirdness -- whichever one is missing, now go to Gmail, and look up the mobile tel for the one which was hidden on the Droid. Now, manually dial the mobile tel on the Droid for the one which the Droid could not find when you searched. Surprise -- the name will pop up when it dials the number -- proving that the Contact is indeed on the Droid, but it is hidden.


Now, Motorola is calling this some kind of "merging" but I would call it instead "hiding" because the records are there and can be found individually by the Droid except when we (as users) are looking for them. Arghhh.


Help! I have over 3700 Contacts and over 300 of these records are hiding from view or searching. Major problem.
roseb is offline  
Reply With Quote
Old May 20th, 2013, 09:42 AM   #10 (permalink)
New Member
 
Join Date: May 2013
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had this problem.
Try with a sync tool like "Kylook" and hide on your Droid address book all accounts and shows only the Kylook one. You will see all contacts without duplications.
You can use the Kylook App to add / modify / delete contacts. This will be updated in seconds on the "original" droid adressbook.

This tool is free and allow to sync more than 1500 contacts, like in my case
JohnSmithGreat is offline  
Reply With Quote
sponsored links
Reply

HTC Hero
Current Rating:
Rate this Phone:

For tech lovers dreaming of a magical phone, HTC's 3rd Android Phone - the HTC Hero - seems poised to rescue the masses from mobile phone boredom. The design is a more sleek, sexy version of the HTC Dream and HTC Magic and both hardware and sof... Read More



Go Back   Android Forums > Android Phones > HTC Hero
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 10:50 PM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.