December 28th, 2011, 05:52 AM
Thread Author (OP)
Join Date: Dec 2011
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HTC Hero issue with HTC Sync disconnecting when updating firmware.
I've got hold of an HTC Hero on Orange (UK) which is running Firmware Version 1.5 and build number : 184.108.40.206.146733
I checked on the HTC site and found that there was an updated firmware version :
ROM Upgrade for HTC Hero (Orange - 220.127.116.11)
From this page :
So, I had HTC Sync installed previously and it connects to the phone perfectly without a problem, BUT when I run the Rom Upgrade .exe, HTC Sync disconnects and the software returns a 'cannot recognise phone' USB error.
Oddly as soon as I exit the firmware upgrade HTC Sync reconnects again.
Does anyone have any idea what could be happening here?
Does the phone / HTC Sync not like the firmware file? Or should I be updating to a lower firmware version from 1.5 before trying this 18.104.22.168 version?
I did attempt to find 'older' firmware versions to give them a try, but alas no luck.
Thanks in advance for any help.