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Old June 26th, 2010, 10:40 PM   #851 (permalink)
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Hello All,

India has got 2.1 update. It was scheduled to roll out on July 10th. Fortunately setting the date to July 10th has given me a popup asking me if I want to download 2.1 you might wanna try that.

2.1 as read is amazingly fast. Its been a hour since I updated and am still playing with it. I dont see speech to text option.. can anyone help? Thanks and hope you guys get 2.1 soon Namaskar

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Old June 26th, 2010, 11:45 PM   #852 (permalink)
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Default The plot thickens

I've been following this for a while and as I am on the 3uk network and have had no luck with the moving the date forward trick thought I'd contact HTC directly; the reply is as follows:

Thank you for contacting us. HTC will soon be releasing the Android ╔clair update for HTC Hero users. In order to upgrade successfully, Hero users must first install an update to the onboard OTA downloader. This will roll out across Europe starting from this week and will be flagged when the Hero next automatically checks for software updates. When Hero users receive the prompt to download and install this update, they should do so as this will allow them to detect and download the second, larger ╔clair update. Once the preliminary update has been rolled out, the ╔clair update will then follow. As this upgrade will wipe all data on the handset, Hero users should ensure any important data has been backed up before proceeding with the installation. Due to the size of the update, wherever possible, we would advise using a WiFi connection for this download to avoid additional data charges. we will investigate why our collegue said what she said. I trust that this resolves your query, please do not hesitate to contact us again if required. Thank you for contacting HTC. Kind regards, Federico F. HTC


Pick the bones out of that!!!!!!!!!!!

New to this so hope you all find this relevant.
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Old June 27th, 2010, 04:49 AM   #853 (permalink)
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Boomboy,

India was released a couple of days ago as posted by vj and any future date (more than 2 weeks) will force the phone to check for an update. Glad you've got it though!

Silverback,

Nothing new here unfortunately. It's the standard response that HTC have given out for quite some time.

I'd brace myself for a bit of a wait if I were you though as '3' seem to be the runt of the litter when it comes to updates.
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Old June 27th, 2010, 06:45 AM   #854 (permalink)
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Why is the UK always the first to get anything bad and the last to get anything good
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Old June 27th, 2010, 06:59 AM   #855 (permalink)
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As a gaming fan, getting things last in Europe is something I've become immune to!

But it is ALL of Europe, not just the UK.
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Old June 27th, 2010, 07:11 AM   #856 (permalink)
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Quote:
Originally Posted by MR_COATES View Post
As a gaming fan, getting things last in Europe is something I've become immune to!

But it is ALL of Europe, not just the UK.
Yes, as for music and games, its often first Japan then USA/rest of the world then Europe.
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Old June 28th, 2010, 04:21 AM   #857 (permalink)
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Logically speaking, tomorrow (29th) should see 2.1 rolling out for Europe (going on the fact HTC said the second stage of the update process would happen two weeks after the prep download).

Everything crossed...
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Old June 28th, 2010, 04:24 AM   #858 (permalink)
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Quote:
Originally Posted by RedSkies View Post
Logically speaking, tomorrow (29th) should see 2.1 rolling out for Europe (going on the fact HTC said the second stage of the update process would happen two weeks after the prep download).

Everything crossed...

HTC + logic ???

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Old June 28th, 2010, 04:27 AM   #859 (permalink)
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Quote:
Originally Posted by RedSkies View Post
Logically speaking, tomorrow (29th) should see 2.1 rolling out for Europe...
Absolutely and that's what this official looking image claimed all along.


It would seem that there are some YouTube licensing issues in Belgium though which could delay the release there.

Hopefully it won't affect the rest of Europe as HTC seem to want to release this in Europe simultaneously.
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Old June 28th, 2010, 04:32 AM   #860 (permalink)
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Quote:
Originally Posted by amnesia View Post
HTC + logic ???




Seriously people, lets have some positive vibes! I'm putting away my pitchfork until Wednesday
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Old June 28th, 2010, 04:34 AM   #861 (permalink)
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Quote:
Originally Posted by MR_COATES View Post
Hopefully it won't affect the rest of Europe as HTC seem to want to release this in Europe simultaneously.
Unfortunately I think it just might delay the update if this is true; HTC seem to be treating Europe as one territory for this process.

(I must stay positive, I musty stay positive, I must stay positive...)
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Old June 28th, 2010, 04:54 AM   #862 (permalink)
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Hi! I'm waiting for the 2.1 update on Three Mobile in the UK. I am yet to have any notification for downloading the Preliminary update. I'm guessing until I get that part it's pointless expecting the eclair update.

The most frustrating part of this is trying to get any information from the customer services dept at Three. I recently received an email from HTC claiming that the update was being supplied to operators for them to check etc before rolling it out. However upon contacting Three, nobody on their call desks knew anything about the update or any plans to release one. I frustratedly asked if they could put me through to a department that might have an idea about it, I was told that my issue would be forwarded to the appropriate dept and they would get back to me. That was on Friday just gone and I'm still waiting.....
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Old June 28th, 2010, 05:43 AM   #863 (permalink)
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Any news from Orange re update. Do we on Orange have to wait for 1st OTA update before we can get 2.1?
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Old June 28th, 2010, 06:01 AM   #864 (permalink)
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Originally Posted by aggrodoc View Post
Any news from Orange re update. Do we on Orange have to wait for 1st OTA update before we can get 2.1?

Who knows ... the HTC support website won't allow us (on Orange UK) to install the 2.73.405.5 update which they say is necessary for the 1st OTA so it's possible that our current ROM doesn't need the 1st OTA and will already accept the full 2.1 whenever it gets pushed out. Really little point hassling customer services (HTC or Orange) about it as they're unlikely to be told anything about it until the updates hit the handsets and cause all sorts of new problems!
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Old June 28th, 2010, 06:40 AM   #865 (permalink)
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Quote:
Originally Posted by RedSkies View Post


Seriously people, lets have some positive vibes! I'm putting away my pitchfork until Wednesday
Wouldn't it be logical for HTC to actually communicate with their user community, via one of the variety of channels they have available, to stop what must be hundreds of emails a day from customers asking when the 2.1 upgrade is going to be released ?

Wouldn't it also be logical to inform the carriers that there even is an upgrade in the pipeline ?

Not being funny, but for a company that produces high tech communication devices, they're pretty crap at communicating !


Looking forward to my update tomorrow
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Old June 28th, 2010, 06:46 AM   #866 (permalink)
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Quote:
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Wouldn't it be logical ... etc

Yes!
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Old June 28th, 2010, 06:53 AM   #867 (permalink)
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Originally Posted by amnesia View Post
Not being funny, but for a company that produces high tech communication devices, they're pretty crap at communicating !
Agreed. I'm not going to reiterate myself, but this has been my biggest bugbear with HTC. When people have been waiting for this update since (about) last November the odd post would have gone along way.

Tweeting/Facebook posting about partying and corporate awards feels like they're just rubbing our faces in it.

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Looking forward to my update tomorrow
Good man!
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Old June 28th, 2010, 10:14 AM   #868 (permalink)
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i just noticed that since the pre update google Maps and other GPS apps lon longer seem to be able to use the GPS, they gps icon never even appears, does any one else have this issue ?
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Old June 28th, 2010, 10:22 AM   #869 (permalink)
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i just noticed that since the pre update google Maps and other GPS apps lon longer seem to be able to use the GPS, they gps icon never even appears, does any one else have this issue ?
Mines still 'working', in as much as accuracy is 'within 500m'...
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Old June 28th, 2010, 10:24 AM   #870 (permalink)
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GPS icon still appears on mine when using Google Maps.

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Old June 28th, 2010, 10:36 AM   #871 (permalink)
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GPS icon still appears on mine when using Google Maps.

i guess that means i have an issue with the GPS part of the phone
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Old June 28th, 2010, 10:59 AM   #872 (permalink)
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Quote:
Originally Posted by mrdagz View Post
i guess that means i have an issue with the GPS part of the phone
You may want to have a chat in this thread:

Acquiring satellites - GPS

Not the same problem as you but it's GPS chat rather than 2.1.
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Old June 28th, 2010, 11:02 AM   #873 (permalink)
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Quote:
Originally Posted by mrdagz View Post
i just noticed that since the pre update google Maps and other GPS apps lon longer seem to be able to use the GPS, they gps icon never even appears, does any one else have this issue ?
I know this Sounds a bit obvious, but the update may have turned your Gps off, have you checked?
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Old June 28th, 2010, 11:29 AM   #874 (permalink)
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Update has arrived in The Netherlands!

Check - Twitter / Mijniemail: De NEDERLANDSE Update van ... & Twitter / juhamk: HTC Hero (EU) got finally ...

Our waiting is finally over... (I hope, still waiting for the release for Belgium).
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Old June 28th, 2010, 11:31 AM   #875 (permalink)
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Correction to previous message:

Finland also received the 2.1 update !

So, we have
Finland
The Netherlands

Any other European countries getting it?

Edit: UK is getting it as well! http://twitter.com/guycocker/status/17263015175
Seems like all of europe is rolled out at once.
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Old June 28th, 2010, 11:38 AM   #876 (permalink)
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Is it only unbrandwd phones?
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Old June 28th, 2010, 11:38 AM   #877 (permalink)
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yay finally!!! UK unbranded just got it, downloading now
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Old June 28th, 2010, 11:44 AM   #878 (permalink)
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YAY!!! Just confirming that Android 2.1 is out (downloading in Serbia) on a unbranded phone! I took the advice above and set the date forth one year.

Good luck all!
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Old June 28th, 2010, 11:44 AM   #879 (permalink)
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Quote:
Originally Posted by rainmanne View Post
Is it only unbrandwd phones?
Not sure about who gets what. Trying to follow the news on twitter. Still, Mark Moons, CEO HTC BENELUX, said that for example Heros from the Belgian carrier MOBISTAR still had to wait for an update...
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Old June 28th, 2010, 11:44 AM   #880 (permalink)
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OMG it's Christmas and birthday rolled into one ... downloading as we speak.

3 network, UK unbranded.
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Old June 28th, 2010, 11:45 AM   #881 (permalink)
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New countries to the list

The Netherlands
Finland
UK
Greece - http://twitter.com/papakyriazis/status/17263787120
Germany - http://twitter.com/skyhooker/statuses/17264007812
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Old June 28th, 2010, 11:46 AM   #882 (permalink)
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New countries to the list

The Netherlands
Finland
UK (Orange?)
Greece - Twitter / Nikos Papakyriazis: Htc hero update 2.1 is here!!!
Germany - Twitter / Nico: HTC Hero Update fŘr Deutsc ...
Ireland (Meteor)
Denmark
France
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Old June 28th, 2010, 12:05 PM   #883 (permalink)
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Nothing on Orange UK yet, but then, did we really expect it
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Old June 28th, 2010, 12:13 PM   #884 (permalink)
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Denmark is a GO as well, my Hero is updating now

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Old June 28th, 2010, 12:18 PM   #885 (permalink)
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Slovak Heroes (unbranded) are also seeing this upgrade. I think it is safe to assume that the entire Europe is in. Have fun!
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Old June 28th, 2010, 12:22 PM   #886 (permalink)
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COME ON ORANGE!!!! I really hope we dont have to end up waiting another month just for being on orange, hopefully that timetable is correct though, and tomorrow is our day!
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Old June 28th, 2010, 12:32 PM   #887 (permalink)
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Bloody hell I think all the air just got sucked out of Europe with the excitement!

DOWNLOADING NOW!!!!!

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Old June 28th, 2010, 12:39 PM   #888 (permalink)
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Indeed, I'm waiting for first success stories and/or error reports, but looks like everyone has their hands and eyes glued to their download progress bars. Including me, of course.
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Old June 28th, 2010, 12:41 PM   #889 (permalink)
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Seems like it does not delete everything, mine still has my:

  • Twitter account
  • SMSes
  • Facebook account
  • HTC mail acounts (+ mails)
  • Gmail account
  • Apps from market
  • Contacts
The widgets on the homescreens are gone though, but I can live with that
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Old June 28th, 2010, 12:46 PM   #890 (permalink)
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yup can confirm all data still there apart from a fresh home screen again, its snappy but my only problem is the heat that its now generating from the back and all my facebook friends are now in my contacts list and everythings all confuzzled. other than that am so bloody happy now feels like a new phone i do feel sorry for those branded and still waiting, hopefully not left for you guys.
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Old June 28th, 2010, 12:49 PM   #891 (permalink)
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This is NOT FAIR!!! I HATE ORANGE!! Have fun guy, those who have it.
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Old June 28th, 2010, 12:51 PM   #892 (permalink)
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Quote:
Originally Posted by Nybras View Post
This is NOT FAIR!!! I HATE ORANGE!! Have fun guy, those who have it.
Telus in Canada. I'm still wondering if it'll EVER get here...

Cry me a river.
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Old June 28th, 2010, 12:53 PM   #893 (permalink)
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Ooh. New start-up screen!

http://img251.imageshack.us/f/dsc04905k.jpg/
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Old June 28th, 2010, 01:00 PM   #894 (permalink)
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Downloading it now. Unbranded on Orange.
Am I going to lose everything from my fone then?
Would it be poss to simply cnnect to the pooter ad move EVERYTHING accross then move it back?
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Old June 28th, 2010, 01:02 PM   #895 (permalink)
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Quote:
Originally Posted by Peloquin-uk View Post
Downloading it now. Unbranded on Orange.
Am I going to lose everything from my fone then?
Would it be poss to simply cnnect to the pooter ad move EVERYTHING accross then move it back?
Try reading this thread - just few posts above.
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Old June 28th, 2010, 01:04 PM   #896 (permalink)
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Yeah sorry, been glued to the thread for weeks then got all excited and missed last few posts.
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Old June 28th, 2010, 01:05 PM   #897 (permalink)
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Quote:
Originally Posted by Nybras View Post
This is NOT FAIR!!! I HATE ORANGE!! Have fun guy, those who have it.
It's not fair how long anybody's had to wait, but you can't whine that it's taking longer for Orange to update their add-on software; that's kind of to be expected, you should've known that when they subsidized your handset.

LOL, mine just restarted, with an hTC screen saying 'quietly brilliant', oh the irony; quiet for months sure, let's see how brilliant... but I doubt it's gonna be so brilliant to warrant the wait.
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Old June 28th, 2010, 01:11 PM   #898 (permalink)
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Some screens of the update process, etc.




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Old June 28th, 2010, 01:15 PM   #899 (permalink)
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Proper happy with the amount of data that's still on the phone.

Contacts, Messages even Internet Bookmarks.




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Old June 28th, 2010, 01:22 PM   #900 (permalink)
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anyone know how to remove facebook contacts that get added to "PHONE"? I know i can change view in people but i do not want to use that everytime to use my phone. got about 80 extra contacts and all there numbers.
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For tech lovers dreaming of a magical phone, HTC's 3rd Android Phone - the HTC Hero - seems poised to rescue the masses from mobile phone boredom. The design is a more sleek, sexy version of the HTC Dream and HTC Magic and both hardware and sof... Read More

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