Hero Graphite Discoloration

mikebeecham · September 21st, 2009, 09:54 AM

Hi all,

I've been the very proud owner of the Hero in Graphite for a week and a half now, and am starting to notice some discoloration around the back casing, and front bottom corners.

Can anyone confirm this is an issue, or am I seeing something that should not be taking place?

Help, and thanks in advance

MartinS · September 21st, 2009, 10:01 AM

Mine's OK. It marks, but wipes clean.

Carl C · September 21st, 2009, 10:12 AM

I saw someone else complained about this , apparently it was the teflon coating on the case that helped to make it so dirty?

Carl C

mikebeecham · September 21st, 2009, 10:28 AM

So is this dirty, or is the case wearing away? if dirty can anyone recommend something I can clean it with?

daveybaby · September 21st, 2009, 10:29 AM

I thought it was only the white heros that had the teflon.

tragicheart · September 21st, 2009, 05:06 PM

For those that have the white teflon one, how are you cleaning it?

I just realized mine has some marks that are possibly from rubbing against my jeans...

Slug · September 21st, 2009, 05:48 PM

Quote:

Originally Posted by mikebeecham

Can anyone confirm this is an issue, or am I seeing something that should not be taking place?

I've had mine since the end of July, it spends all day in my trouser pocket and apart from a chip in the finish next to the USB socket where I bumped it on a wall (don't ask!) it shows no wear. I've put 'Clear Armor' protection on front and back but the exposed edges/corners are still pristine.

mikebeecham · September 22nd, 2009, 05:18 PM

Just an update....since being on the phone between HTC and my provider, Orange UK I have finally managed to persuade Orange to send me a new phone.

Interestingly, Orange do not have a process for dealing with cosmetic issues of this kind, as it 'never happens'. I'm not sure whether I totally believe this statement or not, but if it the case then it seem a little foolhardy to not have a process in place!

That said, I will have a new handset by Thursday, and I've ordered the Flexishield Cover for it, so theoretically this shouldn't happen again.

mikebeecham · September 22nd, 2009, 05:19 PM

and slug...again,. thanks for the advice!

Slug · September 22nd, 2009, 06:01 PM

Quote:

Originally Posted by mikebeecham

I have finally managed to persuade Orange to send me a new phone.

Result! Glad they did the decent thing, Mike.

bojack · September 23rd, 2009, 12:23 AM

Guys get the Krussell Hector Large case, its awesome...fits perfectly

YouTube - Krusell Hector

daffyduck · September 23rd, 2009, 01:22 AM

Mine is an unlocked Hero in White and I have noticed, it can tend to pick up ink marks from the Office environment (on paper, desks, etc).

Tried cleaning it by rubbing with a cloth but to be honest, if you just carry on using it, I have noticed the Teflon eventually cleans itself.......

Not been chipping it either by bumping it up against a wall while in my pocket LOL