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Old May 28th, 2011, 03:59 PM   #1 (permalink)
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Default Problems after upgrading to 2.3.3

When ever i receive a text message, it doesnt show up, ive done several tests with my friend sat right next to me, he would send a text, then about 30 minutes later i would receive it, but the time stamp would say the time he sent not when i received it.

IT never used to be such a delay between receiving texts before 2.3.3 update which i got about 10 days ago.


Please respond with possible solutions, i have tried restoring phone, going through all settings, literally everything.

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Old May 29th, 2011, 04:25 AM   #2 (permalink)
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Originally Posted by jason920420 View Post
When ever i receive a text message, it doesnt show up, ive done several tests with my friend sat right next to me, he would send a text, then about 30 minutes later i would receive it, but the time stamp would say the time he sent not when i received it.

IT never used to be such a delay between receiving texts before 2.3.3 update which i got about 10 days ago.


Please respond with possible solutions, i have tried restoring phone, going through all settings, literally everything.
Well if you are after a solution to this problem then I think you are going to be disappointed as I have yet to find one myself. This problem is driving me bonkers, I have tried switching my phone on and off, uninstalled my GoSMS app, cleared SMS cache/data, blah blah blah. Nothing has changed. I cant find any REAL solution for this damn problem. Good luck and if you do find a solution please post here as I would be very grateful.

z.
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Old May 30th, 2011, 05:38 AM   #3 (permalink)
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Hi I am also experiencing problems after updating to 2.3.3. The phone, in the event of a call dropping behaves strangely; screen flickers and "click" sound is there in case of bad reception.
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Old May 30th, 2011, 10:00 AM   #4 (permalink)
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Mine has been getting messages a half hour/hour after they are being sent, usually from people i'm about to meet or are right next to me.
and yes it is only after the last update ( 2.3.3 ) so HTC are idiots obviously.
It's not a network problem,
I put my sim back into my Nokia N8 and it works like a charm.
Funnily enough how a phone should work.
They really need to look into fixing this ridiculous Messages App because it is a phone, primarily, so if you can't program a handset to send/recieve a simple text message then you should probably stop making phones HTC.
or at least ask Nokia/Apple how it is done properly.
I'd suggest HTC send them a text message but, oh, if Nokia wrote back it wouldn't turn up on the Incredible until half an hour after it needed to be answered.
Useful.
In my 11 years of owning Nokias i've never been so offended by something so simple not working the way it should.
HTC Inconvenient you could say.
Quietly Useless.
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Old June 19th, 2011, 08:25 AM   #5 (permalink)
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FOUND THIS ON OTHER FORUM

see what you guys think let me know ....
Hey guys,

Settings > Wireless & Networks > Mobile networks > Network Mode.

It will be on GSM / WCDMA auto.

Change it to GSM only.

My HTC Incredible S gets full bars of reception ever since and no delay in receiving text.

Hope this helps :-)
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Old June 20th, 2011, 03:23 PM   #6 (permalink)
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Originally Posted by Vaytrex View Post
FOUND THIS ON OTHER FORUM

see what you guys think let me know ....
Hey guys,

Settings > Wireless & Networks > Mobile networks > Network Mode.

It will be on GSM / WCDMA auto.

Change it to GSM only.

My HTC Incredible S gets full bars of reception ever since and no delay in receiving text.

Hope this helps :-)

Yeah that's great, but it means you have to permanently have your phone set to 2G - so super slow internet on GPRS. Not a good solution.

I'm trying a new radio on my newly rooted phone, to see if that will make any difference - just flashed it, so results in a day or two.
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Old June 24th, 2011, 06:45 PM   #7 (permalink)
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I've had the same problem with delayed texts, plus not all calls coming through. After much to-ing and fro-ing with my network, I got in touch with HTC. They admitted that it's a known problem for Incredible S users who upgraded to Gingerbread, and that a fix will be released. Unfortunately they were unable to tell me when.

As a workaround, they have offered to downgrade my phone to Froyo, but only if I send it to them, and they have a turnaround time of seven working days (which IMHO is too long to be without my phone when the problem isn't just with my handset).

I offered to downgrade it myself, but they said that would void the warranty.

As an aside, I used 2g for awhile to try and make the phone useable. I still experienced a delay, though only by a few minutes. However, my messages going out also started to be delayed, and yesterday three messages I sent didn't arrive at all.
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Old June 24th, 2011, 11:14 PM   #8 (permalink)
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I also contacted HTC about many issues since upgrade to 2.3 and they admitted that there were problems. Asked for a few days to sort it out..... I think everyone with Inc S and 2.3 is finding that their phone is practically useless.....

Lets see what they come up with.......
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Old June 26th, 2011, 02:12 AM   #9 (permalink)
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I'm new here, I also use the new Incredible S for a few days, now I have not upgraded yet, so need to upgrade or not? if I continue with the 2.2.1, what advantages and disadvantages of the system 2.2.1? Can anyone give me some opinions ...
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Old July 1st, 2011, 09:00 AM   #10 (permalink)
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dont upgrade until the bugs are out of it. otherwise you will experience the same problems as the other posters
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Old July 4th, 2011, 08:41 AM   #11 (permalink)
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I had the same problem with my HTC Incredible S after the upgrade. Calls not coming through, delayed emails/sms by hours etc. Network provider couldn't helps...blah, blah.

Anyway, a kind soul from the geeksquad.com solved the prob for me.

First, make sure you have backed up data for the phone. Do the Auto sync with your comp.

Then re-set phone back to factory settings.

AND IT WORKS, my phone is now back to normal!!! Apparently by resetting the phone, it "knocks" out the bugs and gets it running smoothly again.
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Old July 6th, 2011, 11:17 PM   #12 (permalink)
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Kookoo,

By resetting back to factory default settings are you on 2.2 or are you on 2.3?
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Old July 12th, 2011, 03:01 AM   #13 (permalink)
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I was emailed to complete a customer satisfaction survey following my contact with HTC. Needless to say, I wasnt very complimentary cause I still have the issue and NO idea when it will be resolved.

I then got a phonecall from HTC this morning asking me about the issues and they confirmed again that many people have complained since 2.3 upgrade and that they are working on a hotfix. But he reckoned it would be another full month at least!

Man, thats a complete joke!

As soon as I get back to the city where I bought this phone I am demanding a replacement!

Used to love HTC (started with a DOPOD) but now feel very let down....
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Old July 24th, 2011, 09:45 AM   #14 (permalink)
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I heard there was a new update to solve this problem, there are those who have tried...
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Old July 24th, 2011, 12:38 PM   #15 (permalink)
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Quote:
Originally Posted by Vaytrex View Post
FOUND THIS ON OTHER FORUM

see what you guys think let me know ....
Hey guys,

Settings > Wireless & Networks > Mobile networks > Network Mode.

It will be on GSM / WCDMA auto.

Change it to GSM only.

My HTC Incredible S gets full bars of reception ever since and no delay in receiving text.

Hope this helps :-)
Mine is set on GSM / WCDMA auto and I get all my messages almost instantly.
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Old July 30th, 2011, 11:29 AM   #16 (permalink)
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Originally Posted by applemanthai View Post
I was emailed to complete a customer satisfaction survey following my contact with HTC. Needless to say, I wasnt very complimentary cause I still have the issue and NO idea when it will be resolved.

I then got a phonecall from HTC this morning asking me about the issues and they confirmed again that many people have complained since 2.3 upgrade and that they are working on a hotfix. But he reckoned it would be another full month at least!

Man, thats a complete joke!

As soon as I get back to the city where I bought this phone I am demanding a replacement!

Used to love HTC (started with a DOPOD) but now feel very let down....
I've the same problem about receiving late sms with my Incredible and the bug was "born" when I updated the phone to GINGERBREAD (or GINGERBUG as I like to call it).
I've made almost 10 ticket to HTC assistance, but here in Italy they pretend to know nothing about it and the most annoying thing that make me crazy is that the assistance answer me with the same answers like:

Do you have installed some app. from the market???
Try to reset the phone.... etc etc...
They don't know what to do or what to say...

Obviously I tried to do everything to solve that (I mean reset the phone almost 15 times too) ... but uselessly !!!

Changing the Network mode to GSM only is not a solution !!! Did we buy a smartphone or not ?!?!

I hope that they'll fix the bug asap otherwise I'll send the phone to the assistance asking a downgrade (I miss FROYO) that I cannot do it on my own because I don't wanna lose the warranty.

If anybody of you will get a solution of this bug, pls post it !!!
Tks
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Old September 6th, 2011, 09:16 PM   #17 (permalink)
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still havin' this issue!!! everyone else the same??
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Old September 8th, 2011, 09:30 AM   #18 (permalink)
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I just got an OTA update this morning for my incredible and now it is useless....I cant even open the texting program or it force closes. Switching between the screens it often causes the phone to go to the white screen that reads HTC as it reboots. Same thing happens when I try to use my favorites page to make a call. Incredibly frustrated with it (get it? haha). Have tried everything I can think of but nothing has worked. Please let me know if anyone can help me.

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Old September 13th, 2011, 01:00 AM   #19 (permalink)
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I also got that OTA update, it totally stuffed my phone.. I did a factory reset and in the last week the phone has still rebooted twice.

I might add that the phone was perfect until this update!!

Not happy... I want my reliable Incredible S back!!
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Old September 13th, 2011, 04:28 PM   #20 (permalink)
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Maybe flashing an RUU will sort it out?

[ROMs]Incredible S Shipped ROMs Collection - xda-developers
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Old September 14th, 2011, 11:07 AM   #21 (permalink)
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Angry

I to updated my Incredible S. Since I upgraded to 2.3.3 I have had intermittent loss of signal and frequent non reciept of calls - even though I have full bars a caller goes straight into my Voice mail.
I have sent the device for repair with HTC, but I am still getting the same issue
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Old September 17th, 2011, 12:06 AM   #22 (permalink)
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I had same problem before and went to the HTC support office and they fixed it. Basicaly they reinstalled the 2.3.3 update.... Everything works much better now.

My advice - go to HTC and get them to fix it... only took an hour!
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Old September 21st, 2011, 06:44 PM   #23 (permalink)
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Solution fix 2.3.3 update sms delay

Read this for some more info on this problem.

These two threads should be merged.
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Old October 4th, 2011, 02:31 PM   #24 (permalink)
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i only saw this on one site.....delete the app advanced task killer....it saved my phone and i did not have to do a reset at all!!!! for some reason they are not compatible....hope this helps! my phone was literally gone to freezing and shutting off...not getting calls, texts, not playing music NOTHING....deleted that app and now im back in business
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Old November 8th, 2011, 12:09 AM   #25 (permalink)
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i only saw this on one site.....delete the app advanced task killer....it saved my phone and i did not have to do a reset at all!!!! for some reason they are not compatible....hope this helps! my phone was literally gone to freezing and shutting off...not getting calls, texts, not playing music NOTHING....deleted that app and now im back in business

WHERE IS THIS ON THE PHONE
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Old November 14th, 2011, 08:39 AM   #26 (permalink)
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Quote:
Originally Posted by mack253 View Post
i only saw this on one site.....delete the app advanced task killer....it saved my phone and i did not have to do a reset at all!!!! For some reason they are not compatible....hope this helps! My phone was literally gone to freezing and shutting off...not getting calls, texts, not playing music nothing....deleted that app and now im back in business
thanks mack253 - i have been experiencing problems with receiving calls, text and email when my phone goes into sleep mode . Just taken off the app advanced task killer and so far so good. :d
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Old November 18th, 2011, 04:14 PM   #27 (permalink)
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Default helped me

SO I have been having the same issues as all of you and I found out that if you turn on your data roaming the delay seems to go away but at the cost of data charges to your mobil bill
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Old February 16th, 2012, 04:02 AM   #28 (permalink)
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Angry Not to worrie...

The problems continue in 2.3.5, constantly loosing network connection. When i try to search for network it comes with a message about "not able to do so because there is an active packet connection" or something. And it crashes and resets my default ring-tone and sounds, a lot.
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Old February 24th, 2012, 08:25 PM   #29 (permalink)
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i'm suffering from the same problems - texts coming through late but showing up as coming through when they should have, not receiving phone calls, phone crashing when i go to answer calls that i receive, spontaneous system restarts of the phone and that the signal is intermittent at best (if it doesnt drop out on me as soon as i go near it...) contacted my network provider - O2 - and the've said for me to take into local store ( roughly 100miles away... :L )for someone to have a look over. ive always had a mediocre signal, but it has only been recently that its got unbearable (doesn't help that i pay £6 a month extra for internet, which its can't even access due to this :@)
any suggestions on what i should do before going to the store, and what i should discuss when i get there? as i dont particularly want to travel 100 miles to get the problem "fixed" only for it to persist when i arrive home
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