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Old February 6th, 2011, 06:00 PM   #1 (permalink)
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Default Where should I buy this awesome phone?

I am new to the smartphone scene. I have an ipod touch and know I don't want an iphone. The inspire looks incredible and I really want to get it. Should I get it at ATT, Radio Shack, or Best Buy? I was soured on ATT because my phone died 4 days after my warranty and they wouldn't help me out. Who offers the best/least expensive warranty program? What's the difference in buying at these places? I have an update coming on 3/11 and can't wait. Will give me time to read reviews. Go STEELERS!!!

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Old February 6th, 2011, 06:01 PM   #2 (permalink)
 
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Originally Posted by dwhip25 View Post
I am new to the smartphone scene. I have an ipod touch and know I don't want an iphone. The inspire looks incredible and I really want to get it. Should I get it at ATT, Radio Shack, or Best Buy? I was soured on ATT because my phone died 4 days after my warranty and they wouldn't help me out. Who offers the best/least expensive warranty program? What's the difference in buying at these places? I have an update coming on 3/11 and can't wait. Will give me time to read reviews. Go STEELERS!!!

For me I have had nothing but good experiences with Best buy. If I was you i would check them out and see where you feel like they got their stuff together
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Old February 6th, 2011, 06:03 PM   #3 (permalink)
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For me I have had nothing but good experiences with Best buy. If I was you i would check them out and see where you feel like they got their stuff together
Somewhat negative on best buy because I had a friend who worked there and said most of their people were full of crap. What's their warranty program like? Like I said, my phone stopped working 4 days after warranty, so I feel I need to get some type of protection.
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Old February 6th, 2011, 06:08 PM   #4 (permalink)
 
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Somewhat negative on best buy because I had a friend who worked there and said most of their people were full of crap. What's their warranty program like? Like I said, my phone stopped working 4 days after warranty, so I feel I need to get some type of protection.
the black tie protection is pretty good and lets be honest no protection plan is perfect and most ( not all )of the employees at AT&T, Best buy and the shack are idiots making minimum wage
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Old February 6th, 2011, 11:06 PM   #5 (permalink)
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If I end up buying the phone from Best Buy or Radioshack... all I'd have to do is pop the sim into the Inspire right? Or is there some change in plan that's needed like it used to be coming from Blackberry? Or will I need to visit the ATT store no matter what to activate it or anything else?

There's a best buy 5 minutes from my house, but ATT and Radioshack are about 20 minutes... so just wondering how to plan my day on Sunday.
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Old February 6th, 2011, 11:13 PM   #6 (permalink)
 
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If I end up buying the phone from Best Buy or Radioshack... all I'd have to do is pop the sim into the Inspire right? Or is there some change in plan that's needed like it used to be coming from Blackberry? Or will I need to visit the ATT store no matter what to activate it or anything else?

There's a best buy 5 minutes from my house, but ATT and Radioshack are about 20 minutes... so just wondering how to plan my day on Sunday.
they will have to give you a new sim as the iphone 4 uses a micro sim and inspire uses a macro sim, nothing else would change
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Old February 7th, 2011, 12:52 AM   #7 (permalink)
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Can you buy the insurance through AT&T? IT WAS not available for iphone but when i had it prior to that you were covered for ANYTHING. PRETTY worth it for 4.99 a month on a $450 and up phone.
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Old February 7th, 2011, 02:05 AM   #8 (permalink)
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the black tie protection is pretty good and lets be honest no protection plan is perfect and most ( like MarcMaiden )of the employees at AT&T, Best buy and the shack are idiots making minimum wage





honestly,

3rd party retailers have the best insurance. Black tie is a personal favorite, and radioshack has a good inexpensive one as well
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Old February 7th, 2011, 08:22 AM   #9 (permalink)
 
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honestly,

3rd party retailers have the best insurance. Black tie is a personal favorite, and radioshack has a good inexpensive one as well
lol yea i agree black tie is good
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Old February 7th, 2011, 08:44 AM   #10 (permalink)
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the black tie protection is pretty good and lets be honest no protection plan is perfect and most ( not all )of the employees at AT&T, Best buy and the shack are idiots making minimum wage
For me, anybody I've had to work with at at&t has been pretty knowledgeable about the phones. If I ever work for at&t, I'll know about phones, so you can come to my at&t and talk to someone who has a clue.

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Old February 7th, 2011, 08:48 AM   #11 (permalink)
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I hate Best Buy with a passion. They've screwed me over so many times on warranties and stuff and their customer service is the worst ever.
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Old February 7th, 2011, 08:48 AM   #12 (permalink)
 
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For me, anybody I've had to work with at at&t has been pretty knowledgeable about the phones. If I ever work for at&t, I'll know about phones, so you can come to my at&t and talk to someone who has a clue.

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cool let me know lol
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Old February 7th, 2011, 01:15 PM   #13 (permalink)
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For me, anybody I've had to work with at at&t has been pretty knowledgeable about the phones. If I ever work for at&t, I'll know about phones, so you can come to my at&t and talk to someone who has a clue.

Matt
just a word of advice my friend,

when you are in the interview with AT&T,
mention sales more than phones. Even though you know a lot, thats not what they are concerned about. They want someone who can sell. So incorporate your knowledge of phones in to sales tactics when you are an interview with them.


"I know a lot about many devices which allows me to give the customer the best phone and experience possible" (they are big on the word "experience")



just a heads up my friend!
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Old February 7th, 2011, 05:27 PM   #14 (permalink)
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I hate Best Buy with a passion. They've screwed me over so many times on warranties and stuff and their customer service is the worst ever.
How so? I never buy insurance policies on consumer electronics, so it's not a concern for me. I'm just curious as to what kind of stuff they've pulled.
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Old February 7th, 2011, 07:25 PM   #15 (permalink)
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Well I bought a laptop from them and it came with 1-year insurance, and after 6 months, the hard drive just stopped working. I went in, they said "no, we can't help you unless you bought a geek squad extended warranty" blah blah blah all this crap. After three months of fighting Best Buy my dad finally got them to fix it.
Just recently, I lost my wallet with a Best Buy store credit and when I called them, they said "take the receipt to the store where you got it, and they can replace it" and when I went in, they told me they don't have records of store credits because they are just like cash. I was like wtf?? Seriously, if there's no record, how can they be spent. By the time I finally got Best Buy to fix the problem, it had been spent and they wouldn't replace the lost value.
My sister's boyfriend bought her this built in ipod thingy for her car and it came with free installation. After they bought it, the guy was like "oh no, we can't install this because you didn't buy it from the audio section" so they returned it, went back to the audio section, bought it for the exact same price, and got it installed.
Best Buy just has serious customer service problems....
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Old February 8th, 2011, 04:12 AM   #16 (permalink)
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I'm getting mine via customer service and the cancellation department through AT&T. I would much rather go to the store to get mine, so I could have it on launch day... but this is the only way.
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Old February 8th, 2011, 06:23 PM   #17 (permalink)
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Will Best Buy & Radio Shack be able to upgrade me? I'm currently out of contract and will be upgrading for the $100.00. I also read that we will be getting new sim cards for the HSPA+ network. So what do I do?
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Old February 8th, 2011, 10:09 PM   #18 (permalink)
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best buy and radio shack can do upgrades no problem.

where did you read about new sim cards? I work for AT&T and have heard nothing about new sim cards. When I had hands on with the Atrix, the unit that was connect to HSPA+ didnt have an HSPA+ sim card, it had the normal 3g one.

but if it does require a new sim card, it could also explain the slow speeds with the reviewers
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Old February 8th, 2011, 10:11 PM   #19 (permalink)
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From what I've seen in review videos, the sim card does look much bigger, but that's in comparison to the microSD card and I don't even remember how big it is. I put one in my phone and haven't touched it since...haha
It still seemed quite large in comparison to the phone...
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Old February 9th, 2011, 01:33 AM   #20 (permalink)
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best buy and radio shack can do upgrades no problem.

where did you read about new sim cards? I work for AT&T and have heard nothing about new sim cards. When I had hands on with the Atrix, the unit that was connect to HSPA+ didnt have an HSPA+ sim card, it had the normal 3g one.

but if it does require a new sim card, it could also explain the slow speeds with the reviewers
I just started a new thread on this. Hopefully we can get a confirmation, maybe from you?? lol

I mean you are our local ATT guy and all
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Old February 9th, 2011, 07:34 AM   #21 (permalink)
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best buy and radio shack can do upgrades no problem.

where did you read about new sim cards? I work for AT&T and have heard nothing about new sim cards. When I had hands on with the Atrix, the unit that was connect to HSPA+ didnt have an HSPA+ sim card, it had the normal 3g one.

but if it does require a new sim card, it could also explain the slow speeds with the reviewers
If you work for at&t I will take your word about the sim card!
Thanks!

OK I just found where I read it. I'll Try and post it below.
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I just left an AT&T corp store and I asked about it while I was getting my sim card switched. Btw- if you are buying the phone you'll need to get your sim card switched to an HSPA+ sim card. I didn't get any price confirmation (didn't know yet but it has to be in the system) he said that the phone felt and responded better than the Atrix. When I said $449, he said that sounds about right- so no confirmation but not a rejection either. Who knows, at this point?
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Old February 9th, 2011, 09:09 AM   #22 (permalink)
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I was expecting to see new sim cards on its way in inventory by now (if we were to have new sim cards) and nothing has shown up in inventory....just cases, screen protectors, and the actual inspire itself. Maybe they are hidden with the inspire...we'll see
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Old February 9th, 2011, 09:12 AM   #23 (permalink)
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not in stock rooms yet?
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Old February 9th, 2011, 09:18 AM   #24 (permalink)
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not in stock rooms yet?
nope, usually the phones arrive 2-3 days before launch

trust me, you would have seen a video by now if they were in inventory
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Old February 9th, 2011, 09:18 AM   #25 (permalink)
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I was expecting to see new sim cards on its way in inventory by now (if we were to have new sim cards) and nothing has shown up in inventory....just cases, screen protectors, and the actual inspire itself. Maybe they are hidden with the inspire...we'll see
I called to upgrade over the phone 1-800-331-0500. They said they couldnt help me because it hadn't shown up on their grid yet. Is this something that I will have to wait until after launch or will it show up on friday or saturday sometime? do you have any information on this?
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Old February 9th, 2011, 09:21 AM   #26 (permalink)
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nope, usually the phones arrive 2-3 days before launch

trust me, you would have seen a video by now if they were in inventory
Dude! I'm geek enough with phones, I would watch that. Then make my wife sit and watch it, and listen to me babble on how awesome it was to watch! lol
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Old February 9th, 2011, 09:26 AM   #27 (permalink)
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I called to upgrade over the phone 1-800-331-0500. They said they couldnt help me because it hadn't shown up on their grid yet. Is this something that I will have to wait until after launch or will it show up on friday or saturday sometime? do you have any information on this?
yeah, you might have to call on the actual launch date because at&t was not doing pre orders on this.
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Old February 9th, 2011, 09:28 AM   #28 (permalink)
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Dude! I'm geek enough with phones, I would watch that. Then make my wife sit and watch it, and listen to me babble on how awesome it was to watch! lol
could you imagine if it was your wife that dragged you to watch a geeky tech video?
she would be from brazil
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girl of my dreams where arreeeee yoooouuuu
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Old February 9th, 2011, 09:39 AM   #29 (permalink)
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could you imagine if it was your wife that dragged you to watch a geeky tech video?
Oh, man! That would be AWESOME! That would make me fall in love all over again. lol
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Old February 9th, 2011, 09:41 AM   #30 (permalink)
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Oh, man! That would be AWESOME! That would make me fall in love all over again. lol
you better have enough money after buying the inspire for something nice on valentines day!

I can see some of our forum brothers spending too much time on the inspire and too little time saving their relationships hahahha
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Old February 9th, 2011, 09:44 AM   #31 (permalink)
 
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you better have enough money after buying the inspire for something nice on valentines day!

I can see some of our forum brothers spending too much time on the inspire and too little time saving their relationships hahahha

Not this guy. My woman is my heart. My phone is just my toy
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Old February 9th, 2011, 09:46 AM   #32 (permalink)
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Not this guy. My woman is my heart. My phone is just my toy
Quoted for accuracy!!!!!
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Old February 9th, 2011, 09:48 AM   #33 (permalink)
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Who has the best return policy? I'm buying the phone non contract price.

At&t told me there is a $35 restocking fee if I return it.
Radioshack said no restocking fee, but the guy was a moron.

What about Best Buy? Will Costco have this phone on launch day?
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Old February 9th, 2011, 10:16 AM   #34 (permalink)
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3rd party retailers usually do not have restocking fees,

AT&T does, and its $25
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Old February 9th, 2011, 10:38 AM   #35 (permalink)
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3rd party retailers usually do not have restocking fees,

AT&T does, and its $25
I was told $35 or 10% for an iphone.
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Old February 9th, 2011, 10:56 AM   #36 (permalink)
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BB doesn't have a restocking fee, so I wouldn't be surprised if RS doesn't either.

Although, if you pre-order the phone, you have to buy that non-refundable $50 GC. I wonder if you decide to return the phone, if they'll give you back another non-refundable $50 GC plus whatever's leftover in the original payment method. Basically ensuring that they will always have at least $50 of your money.
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Old February 9th, 2011, 11:05 AM   #37 (permalink)
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Do you have 30 days from Best Buy like you do from at&t?

Can I preorder it from Best Buy?
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Old February 9th, 2011, 11:08 AM   #38 (permalink)
 
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Do you have 30 days from Best Buy like you do from at&t?

Can I preorder it from Best Buy?

Yes you have 30 and no pre order
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Old February 10th, 2011, 07:11 AM   #39 (permalink)
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I have an employee plan that gives me a bit of a discount. Can Radio Shack handle that or will I have to go to ATT to upgrade? I am somewhat happy I have to wait a month to early upgrade (3/13) so I get to hear all the reviews and see what other phones are on the horizon. This will be my first smartphone so I am willing to wait until my contract is up in July if it means a significantly better phone.
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Old February 10th, 2011, 10:07 AM   #40 (permalink)
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what kind of employee plan? last time i checked employees do not get discounts on phones....in fact no one get discounts on phones.
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Old February 10th, 2011, 11:02 AM   #41 (permalink)
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what kind of employee plan? last time i checked employees do not get discounts on phones....in fact no one get discounts on phones.
Think he means he gets a discount through his company that he works for.

i get this as well, but only on plans (I get about 21% off my bill through my company).
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Old February 10th, 2011, 11:04 AM   #42 (permalink)
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Think he means he gets a discount through his company that he works for.

i get this as well, but only on plans (I get about 21% off my bill through my company).
thats what i thought.

Unfortunately those discounts do not work on the phones, just the accessories and bill
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Old February 10th, 2011, 06:06 PM   #43 (permalink)
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Sorry for the confusion. Chapp1e is right. I get a discount on my bill through my company. I just want to make sure that when I sign up for a data plan (currently using a bar phone) with the inspire that that information will continue with ATT even if I buy the phone and sign up for the data plan through Radio Shack. I realize I can go through customer service if it doesn't but don't want to deal with the hassle.

Also, does anyone buy the protection plan (radio shack specifically) with their smartphone? I have gone through 2 bar phones in my 1.5 years with ATT (not from dropping it or getting it wet, just dumb luck) and would rather not have to pay 450 to replace the inspire. Thoughts?

And since I am typing while drinking some great KY bourbon, when I do my early upgrade on 3/13 will I get the phone at $99 or have to pay more since technically my contract is up 7/11. Thanks for the help. Sorry, just new to this since I never really felt like paying a bunch for a phone until now. Also a drink for the person that gives me my first "thanks." : )
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Old February 11th, 2011, 06:13 PM   #44 (permalink)
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3rd party retailers usually do not have restocking fees,

AT&T does, and its $25

Clarifying this.

COR = $35 restock on all devices except for Iphones, which are 10% of purhcase price.

Accessories carry no re-stock fees.
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Old February 11th, 2011, 06:15 PM   #45 (permalink)
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what kind of employee plan? last time i checked employees do not get discounts on phones....in fact no one get discounts on phones.

Clarifying this as well.

It depends on the FAN.

A lot of FANS will have Handset discounts, however usually they only qualify on new activations and/or only on the retail value on the phone. It would not be applied to any subsidized pricing.
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Old February 12th, 2011, 12:10 PM   #46 (permalink)
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Can someone "in the know" (ie Marc or Yaken or Andrea, etc) answer my questions from a few replies above? Thanks!
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Old February 12th, 2011, 02:03 PM   #47 (permalink)
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so, didn't read all the posts, but I've got a question:

I heard only corporate store can handle the Unlimited plans...but they have the phone for $100. Can any other stores do my plan and have it cheaper? (besides Costco, the closest one is in Austin, Texas which is about an hour drive)
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Old February 12th, 2011, 02:11 PM   #48 (permalink)
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Can someone "in the know" (ie Marc or Yaken or Andrea, etc) answer my questions from a few replies above? Thanks!
I believe you'll get the $99, but a $18 early upgrade fee. Call *639# (should be NEW) and it'll tell you exactly when you can upgrade.
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Old February 12th, 2011, 04:36 PM   #49 (permalink)
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Any way of getting the $18 waived if I buy it at radio shack?
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Old February 12th, 2011, 06:16 PM   #50 (permalink)
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hmm, it kind of depends on who the rep is. They CAN waive the fee, but I believe they can also bill you later on a monthly bill.

how much can I expect to pay to pick this up?

that topic talks about the fee
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