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Old August 27th, 2012, 08:50 AM   #1 (permalink)
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Default Please help!! Anyone??

can someone please tell me what to do? my son tried to unlock my phone pattern too many times, and it is locked down. I have tried so many times to put in my google account information and it's not working. I don't know if i don't have the right information, or what is going on. please help!

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Old August 29th, 2012, 11:54 PM   #2 (permalink)
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Originally Posted by chasity1982 View Post
can someone please tell me what to do? my son tried to unlock my phone pattern too many times, and it is locked down. I have tried so many times to put in my google account information and it's not working. I don't know if i don't have the right information, or what is going on. please help!
I'm not sure what workaround options this phone has, some HTC's can vary. However, one surefire way to fix it is to power off the phone, then press and hold the volume down button and then press and hold the power button at the same time to bring up the bootloader. Then use the volume keys to scroll to "clear storage", then the power button to select it. This will factory reset your phone so you'll have to set it back up again but you'll have a working phone afterward.
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HTC Merge
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The HTC Merge is Verizon, Alltel, and US Cellular's version of the Desire Z, but it's been a bumpy ride from rumored to store shelves. It was finally available via smaller carriers as early as May 2011 after HTC officially announced its exi... Read More



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