I had a pin password on my phone before the update, now when I unlock the phone it asks for the pin but there is no keypad to type in the pin, so basically I can't get in to my phone
I can occasionally answer a phone call but the screen only works once after a restart so I've done this about 300 times now haha!
I really really don't want to factory reset - will this take it back to the software when I bought the phone or to the update?
but as a last resort I'm going to have to as my phone is basically useless right now!
any info or ideas greatly appreciated!
Last edited by D-U-R-X; December 29th, 2012 at 05:35 PM.
Reason: removed email address
Hello and welcome to the forums HTCOneS - thanks for joining!
I've not heard of this problem before... there is one thing that may be worth trying... if you called your phone and answered the call, instead of hanging up, try pressing the home button and turning off the pin lock option, before ending the call. I think that it should work - worth a try anyway!
As for doing a factory reset... that would not take you back to a previous version of Android... it would only remove all user data and set the phone to as if it was new, out of the box on the updated firmware.
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The HTC One S is HTC's mid-tier line of One handsets running both Android 4.0 and Sense 4.0.
The One S has a 4.3-inch qHD screen (as opposed to the One X's 720p display), 8MP camera, 1080p video capture, and Beats audio processing among H... Read More